HP Compaq dx2000 MT User manual

Quick Setup & Getting Started
HP Compaq Business Desktops dx2000
Models
Document Part Number: 359503-001
February 2004
This guide provides basic information about setting up and
maintaining your computer.

© Copyright 2004 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice.
Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft
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the U.S. and other countries.
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The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein
should be construed as constituting an additional warranty. HP shall not be liable
for technical or editorial errors or omissions contained herein.
This document contains proprietary information that is protected by copyright.
No part of this document may be photocopied, reproduced, or translated to
another language without the prior written consent of Hewlett-Packard
Company.
ÅWARNING: Text set off in this manner indicates that failure to follow
directions could result in bodily harm or loss of life.
ÄCAUTION: Text set off in this manner indicates that failure to follow
directions could result in damage to equipment or loss of information.
Quick Setup & Getting Started
HP Compaq Business Desktops dx2000 Models
First Edition (February 2004)
Document Part Number: 359503-001

Quick Setup & Getting Started Guide iii
Contents
1 Quick Setup
Step 1: Unpack the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1
Step 2: Confirm the Voltage Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3
Step 3: Connect External Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4
Step 4: Front Panel Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5
Step 5: Connect the Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–6
Step 6: Turn On the Personal Computer and Install the Operating System . . . . . . . . . 1–7
Step 7: Turn Off the Personal Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8
2 Getting Started
Accessibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Software Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
File System Format. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Installing or Upgrading Device Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Customizing the Monitor Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3
Protecting Your Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3
Restore Solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3
For More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5
Basic Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6
Helpful Hints. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6
Solving General Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
Solving Hardware Installation Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–11
Index

iv Quick Setup & Getting Started Guide
Contents

Quick Setup & Getting Started Guide 1–1
1
Quick Setup
Step 1: Unpack the Computer

1–2 Quick Setup & Getting Started Guide
Quick Setup
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules. For
more information, refer to the documentation provided with your
product.
ÅWARNING: To reduce the risk of electric shock or damage to your equipment:
■Do not disable the power cord grounding plug. The grounding plug is
an important safety feature.
■Plug the power cord in a grounded (earthed) outlet that is easily
accessible at all times.
■Disconnect power from the monitor by unplugging the power cord
from the electrical outlet.
To reduce the risk of serious injury, read the Safety & Comfort Guide. It
describes proper workstation setup, posture, and health and work habits for
computer users, and provides important electrical and mechanical safety
information. This guide is located on the Web at http://www.hp.com/ergo
and on the hard drive or on the Documentation CD that is included with the
product.

Quick Setup & Getting Started Guide 1–3
Quick Setup
Step 2: Confirm the Voltage Setting
ÄCAUTION: You should not need to change the voltage setting; however,
you should verify that the voltage selection is compatible with your local
power specifications. Failure to do so could result in damage to your
computer.

1–4 Quick Setup & Getting Started Guide
Quick Setup
Step 3: Connect External Devices
Connect the monitor, mouse, keyboard, and network cables.
Rear Panel Connectors (Arrangement of connectors may vary by
model.)
ÄCAUTION: Do not add optional hardware devices to your personal
computer until the operating system is successfully installed. Doing so may
cause errors and may prevent the operating system from installing
properly.
1Power cord connector
2Voltage select switch
3Mouse connector
4Keyboard connector
5Universal Serial Bus (USB)
connectors
6Serial connector
7Parallel port connector
8Monitor connector
9Audio/Line-in connector
-Headphone/Line-out
connector
qMicrophone connector
wGameport connector

Quick Setup & Getting Started Guide 1–5
Quick Setup
Step 4: Front Panel Components
Front Panel Components
1Optical Disc drive 75 1/4 inch expansion bay
2Optical Disc drive activity light 8Dual-state power button
3Diskette drive (optional) 9System activity light
4Diskette drive activity light
(optional) -Power-on light
5Diskette drive eject button
(optional) qUSB connectors
6Optical Disc drive eject button

1–6 Quick Setup & Getting Started Guide
Quick Setup
Step 5: Connect the Power Cords
Connect the power cords and graphic cord as shown. Turn on the
monitor, then turn on the personal computer.
ÅWARNING: To reduce the risk of electric shock or damage to the equipment:
■Do not disable the power cord grounding plug. The grounding plug is
an important safety feature.
■Plug the power cord into a grounded (earthed) electrical outlet that is
easily accessible at all times.
■Disconnect power from the personal computer by unplugging the
power cord from either the electrical outlet or the personal computer.

Quick Setup & Getting Started Guide 1–7
Quick Setup
Step 6: Turn On the Personal Computer and
Install the Operating System
ÄCAUTION: Do not add optional hardware devices or third-party devices
to your computer until the operating system is successfully installed. Doing
so may cause errors and may prevent the operating system from installing
properly.
Press the power button to turn on the personal computer.
The first time you turn on the personal computer, the operating
system is installed automatically. This process takes about 5 to 10
minutes, depending on which operating system is being installed.
Carefully read and follow the instructions that appear on the screen to
complete the installation.
ÄCAUTION: Once the automatic installation has begun, DO NOT TURN
OFF THE COMPUTER UNTIL THE PROCESS IS COMPLETE, unless you are
directed to do so as part of the process. Turning off the personal computer
at any other time during the installation process might damage the
software that runs the personal computer.
When the Welcome to Windows screen is displayed, the Windows
installation process is complete.

1–8 Quick Setup & Getting Started Guide
Quick Setup
Step 7: Turn Off the Personal Computer
To properly turn off the personal computer, first exit the operating
system. In Windows, click Start > Shut Down.
In Windows operating systems, pressing the power button does not
turn off the power, but causes the personal computer to enter a
low-power state. This allows you to quickly power down, without
closing applications, and to quickly return to the same operational
state without any data loss.
✎To manually force the computer into an OFF state, press and hold the
power button for four seconds.
ÄCAUTION: Manually forcing the computer off can cause loss of data.

Quick Setup & Getting Started Guide 2–1
2
Getting Started
Accessibility
HP is committed to designing products, services, and programs with
improved usability and accessibility for all customers. HP products
with Microsoft Windows XP preinstalled, or that are XP Ready, are
designed for accessibility. These products are tested with
industry-leading Assistive Technology products to ensure equal
access—anytime, anywhere... to anyone.
Software Setup
File System Format
✎Depending on your system, you may be prompted to select a file
system format during the initial setup of your system.
Hard drives can be configured in three basic formats: FAT16 and
FAT32 (for HDD partitions less than 8 GB), or NTFS (for HDD
partitions up to and greater than 8 GB), with variances of each,
depending on the operating system and hard drive support. To check
the file system format assigned to your hard drive (factory settings),
open My Computer, right-click on Local Disk (C:), then select
Properties.
Converting to NTFS
NTFS offers the following features:
■Transaction logs
■Access control

2–2 Quick Setup & Getting Started Guide
Getting Started
Transaction Logs
Transaction logs help recover from disk failures.
Access Control
Access Control allows you to set permissions to control access to
your files and directories.
Depending on which file system format your hard drive is using, the
NTFS Convert utility may be available for you to convert part or all of
the drive partition to NTFS format.
ÄCAUTION: You may experience data loss if you attempt to convert your
drive to NTFS using the methods described in this section. Before
converting your drive, make a backup copy of all data stored on your
hard drive.
NTFS Convert Desktop Icon
Double-click the NTFS Convert icon located on the desktop. Read
and follow the instructions that appear on the screen to change the
drive partitioning. This feature is available on select models only.
Installing or Upgrading Device Drivers
To install optional hardware devices after the OS installation is
complete, you must install the device drivers for the device you are
installing.
If prompted for the I386 directory, replace the path specification with
C:\I386, or use the Browse button of the dialog box to locate the I386
folder. This action points the OS to the appropriate drivers.
You can obtain the latest support software, including support software
for the operating system from:
http://www.hp.com/support
You can also obtain the latest support software through a subscription
to the Support CD Kit using the Support Software Management order
form available at the following Web site:
http://www.hp.com/support

Quick Setup & Getting Started Guide 2–3
Getting Started
These sites also provide information on how to purchase a
subscription.
✎If your system has an optical RW drive, you must install the
appropriate application to be able to write to the drive. To install the
drivers, double-click the Setup Software icon on the desktop or the
application launcher and select the Easy CD Creator and Direct CD
option when prompted.
Customizing the Monitor Display
To change the default configuration settings for your monitor display,
such as the screen resolution, color settings, and font sizes,
double-click the Display icon in the Control Panel, or right-click on
the Windows Desktop, then click Properties. For more information
about your display driver and other utilities that you can use with your
graphics controller, refer to your graphics controller documentation.
✎You can obtain the latest graphics drivers from the HP Web site at
http://www.hp.com.
Protecting Your Software
To protect your software from loss or damage, you should keep a
backup copy of all system software, applications, and related files
stored on your hard drive. Refer to your operating system or backup
utility documentation for instructions on making backup copies of
your data files.
Restore Solution
Restore the original operating system and factory-installed software
by using the Restore Plus! CD and any other CDs that came with the
computer. Carefully read and follow the instructions for the restore
solution that came with the computer.
For questions about or problems with this CD, please contact HP
customer service.

2–4 Quick Setup & Getting Started Guide
Getting Started
For More Information
Refer to the Documentation CD for additional product
documentation. Books on the CD include:
■Quick Setup & Getting Started Guide (this book, in PDF Format)
■Hardware Reference Guide (PDF Format)
■Computer Setup (F10) Utility Guide (PDF Format)
■Safety & Regulatory Information (PDF Format)
■Worldwide Telephone Numbers Guide (PDF format)
■Safety & Comfort Guide (Windows Help format)
✎If you do not have a CD-ROM drive, you may download the product
documentation from the HP Web site at http://www.hp.com/support.
1. Insert the compact disc into the CD-ROM drive. There may be a
slight delay while the software checks the Windows Regional
Settings. If a recent version of Adobe Acrobat or Acrobat Reader
is not found on the computer, it will be installed automatically
from the CD. Read and follow the prompts to complete the
installation.
The menu and books are displayed in the language chosen during
initial system setup or specified later in your Windows Regional
Settings. If the Regional Settings do not match one of the
languages supported on the CD, the menu and books are
displayed in English.
2. Click the title of the book you want to read.

Quick Setup & Getting Started Guide 2–5
Getting Started
If there is no CD-ROM drive activity for two minutes or more, it may
be because Autorun is not enabled on the system. To run the
Documentation CD if it does not run automatically:
1. Click Start > Run.
2. Type
X:\DocLib.exe
(where X is the drive letter designator for the CD-ROM drive)
3. Click OK.
Getting Help
Additional help and other information can be obtained through HP
Technical Support information at http://www.hp.com or in the
warranty information included with your computer.

2–6 Quick Setup & Getting Started Guide
Getting Started
Basic Troubleshooting
Overview
You may elect to purchase a Quick Troubleshooting Guide (part
number 120205-002, available in select countries and only in
English) that contains easy to follow flow charts that can lead you
through the debug process. This guide was written for HP authorized
service providers and contains steps that may be beyond the technical
capabilities of some users. Improperly performing some processes
identified in the guide may damage the computer and/or void your
warranty. If you are unsure of your ability to perform the task, or if
you are concerned about voiding your product warranty, contact your
local authorized reseller or service provider before undertaking the
recommended corrective action.
If you have installed an operating system other than the
factory-installed operating system, refer to the following support Web
site locations for additional support that may be available.
http://www.hp.com/support
Helpful Hints
If you encounter some minor problem with your computer, monitor,
or software, refer to the following list of general suggestions before
taking further action:
■Check that the computer and monitor are plugged into a working
electrical outlet.
■Check to see that the computer is turned on and the green power
light is on.
■Check to see that the monitor is turned on and the green monitor
light is on.
■Turn up the brightness and contrast controls of the monitor if the
monitor is dim.
■Press and hold any key. If the system beeps, then your keyboard is
operating correctly.
■Check all cable connections for loose connections or incorrect
connections.

Quick Setup & Getting Started Guide 2–7
Getting Started
■Reconfigure your computer after installing a non–Plug and Play
expansion board or other option. See “Solving Hardware
Installation Problems” for instructions.
■Make sure that all the required device drivers have been installed.
For example, if you have connected a printer, you need to install a
printer driver.
■Remove all diskettes from your system before turning it on.
■If you have installed an operating system other than the
factory-installed operating system, check to be sure that it is
supported on your system.
ÄCAUTION: When the computer is plugged into an AC power source,
there is always voltage applied to the system board. You must disconnect
the power cord from the power source before opening the computer to
prevent system board or component damage.

2–8 Quick Setup & Getting Started Guide
Getting Started
Solving General Problems
You may be able to easily resolve the minor problems described in
this section. If a problem persists and you are unable to resolve it
yourself or if you feel uncomfortable about performing the operation,
contact your HP authorized reseller or service provider.
Problem Cause Solution
Computer will not turn on. Computer is not connected
to an external power
source.
Connect to an external power source.
Cables to the external
power source are
unplugged.
Ensure that cables connecting the
computer to the external power source
are plugged in properly and the wall
outlet is active.
A defective PCI or ISA card
has been installed.
Remove any expansion board that was
just installed.
Drive power, data, or power
supply cables may not be
properly connected.
Reseat drive power, data, and power
supply cables.
The unit temperature was
exceeded. The fan may be
blocked.
1. Unit is in an exceedingly hot
environment. Let it cool down.
2. Ensure that computer air vents are
not blocked and internal fan is
running.
Contact HP authorized reseller or
service provider.
Power line selector switch
on rear of computer chassis
is not switched to correct
line voltage (115V or
230V) (some models).
Select the proper AC voltage using the
slide switch.