HP Pavilion 200-5020 User manual

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Understanding hard disk drive space
The hard disk drive on the Hewlett-Packard and
Compaq computers with the Microsoft®
Windows operating system preinstalled may
appear to be smaller than the size stated in the
product specifications, in the documentation, or
on the box. Hard disk drives are described and
advertised by manufacturers in terms of decimal
(base 10) capacity. Microsoft Windows and
other programs, such as FDISK, use the binary
(base 2) numbering system.
In decimal notation, one megabyte (MB) is equal
to 1,000,000 bytes, and one gigabyte (GB) is
equal to 1,000,000,000 bytes. In the binary
numbering system, one megabyte is equal to
1,048,576 bytes, and one gigabyte is equal to
1,073,741,824 bytes. Because of the different
measuring systems, you may see a difference
between the size reported by Microsoft
Windows and the size advertised. The storage
capacity of the hard disk drive is as advertised.
Microsoft Windows reports smaller capacity in
the Windows Explorer tool and in the computer
window because it shows information about one
partition on the hard disk drive at a time. One of
the partitions contains the System Recovery
information.

Table of contents
1 Getting information
2 Setting up your computer
Protecting your computer ......................................................................... 3
Guidelines for installing software and hardware devices ............................. 4
Connecting to the Internet ........................................................................ 4
Transferring files and settings to your new computer ................................... 5
3 Troubleshooting and maintenance
Computer does not start .......................................................................... 6
Power ................................................................................................... 7
Display (monitor) .................................................................................... 7
Keyboard and mouse (with cable) ............................................................ 8
Keyboard and mouse (wireless) ............................................................... 9
Speakers and sound ............................................................................. 10
Internet access ..................................................................................... 11
Software troubleshooting ....................................................................... 12
Maintenance ....................................................................................... 15
System Recovery .................................................................................. 17
Recovery discs ..................................................................................... 20
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1 Getting information
Type of information Where to find
●Set up your computer. Setup poster included with your computer.
●See how-to videos about using
the features of your computer.
Visit www.hp.com/supportvideos (English only)
●Use the computer.
●Connect to the Internet.
●Recover factory settings.
Getting Started (this guide)
●Learn how to use the
Microsoft® Windows® 7
operating system.
●Find Windows 7 password
information.
●Troubleshoot the most common
computer hardware and
software issues.
●Find links to driver updates.
●Read frequently asked
questions.
Help and Support
Click the Start button, and then click Help and Support or visit
www.hp.com/go/win7.
Windows 7 troubleshooting tools
1. Click the Start button, click Control Panel, and then click System
and Security.
2. Under Action Center, click Find and fix problems
(troubleshooting).
●Find electronic user guides
and specifications for your
computer model.
●Order parts and find
additional troubleshooting
help.
HP Support Web site: www.hp.com/support
●Upgrade or replace
components of your computer.
Upgrading and Servicing Guide
Click the Start button, click All Programs, and then click User Guides.
If the guide is not available there, visit www.hp.com/support
●Find computer warranty
information.
●Get technical support.
Limited Warranty and Support Guide or the Warranty and Support
Information included with your computer.
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Type of information Where to find
●Get up-to-date information and
help from the Windows
community.
www.hp.com/support/consumer-forum
●Connect to a TV. Watching and Recording TV
Click the Start button, click All Programs, and then click User Guides.
If the guide is not available there, visit www.hp.com/support
●Get special utilities for
computer owners.
PC Help & Tools folder
Click the Start button, click All Programs, and then click PC Help &
Tools.
●Maintain your computer. HP Support Assistant — Maintains your computer performance and resolve
problems faster by using automated updates, onboard diagnostics, and
guided assistance.
Click the Start button, click All Programs, click HP, and then click
HP Support Assistant.
●Find ergonomic information. Safety & Comfort Guide
Click the Start button, click All Programs, and then click User Guides
or visit www.hp.com/ergo.
WARNING! To reduce the risk of electrical shock or damage to your equipment: Place the computer in a
location away from water, dust, moisture, and soot. These can increase the inside temperature, or can cause fire
or electrocution.
WARNING! Do not disable the power cord grounding plug. Plug the power cord in a grounded (earthed)
outlet that is easily accessible at all times.
WARNING! Disconnect power from the equipment by unplugging the power cord from the electrical outlet.
WARNING! The power supply is preset for the country/region in which you purchased your computer. If you
move, check the voltage requirements for your new location before plugging the computer into an AC power
outlet.
WARNING! To prevent direct exposure to laser beam, do not try to open the enclosure of the CD or DVD
drives.
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NOTE: Some features might not be available on systems that are shipped without a version of Microsoft
Windows.
2 Setting up your computer
❑Follow the steps on the setup poster included with your computer.
❑Place the computer so that all ventilation openings are unobstructed and cabling is not in a walkway or
where it can be stepped on or damaged by placing furniture on it.
❑Connect all power cords from the monitor, computer, and accessories to a power surge protection device that
is specifically labeled as having surge protection, an uninterruptible power supply (UPS), or a similar device.
If the computer has a television tuner, or a modem or telephone connection, protect the computer by using
surge protection with these signal inputs as well. Connect the television cable or the telephone line cord to the
surge protection device, and then connect the device to the computer.
❑Download and install operating system updates.
❑Look in the computer box for additional printed details or updates.
❑Read the Safety and Regulatory Information document in the User Guides folder.
❑Read the Safety & Comfort Guide for proper workstation setup, posture, health and work habits, and
electrical and mechanical safety information. Click the Start button, click All Programs, and then click
User Guides or visit www.hp.com/ergo.
Protecting your computer
Computer risk Computer feature
Unauthorized use of the
computer or user account
User password
A password is a group of characters that you choose to secure computer
information.
Unauthorized access to Setup
Utility, BIOS settings, and
other system identification
information
Administrator password
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