HP Workstation x1100 User manual

getting started guide
hp workstation x1100
Manufacturing Part Number: A7868-90001
Edition E1201
© Copyright 2001 Hewlett-Packard Company.

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legal notices
The information contained in this document is subject to change
without notice.
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material, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose.
Hewlett-Packard shall not be liable for errors contained herein or for
incidental or consequential damages in connection with the furnishing,
performance, or use of this material.
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software on equipment that is not furnished by Hewlett-Packard.
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HEWLETT-PACKARD COMPANY
3000 Hanover Street
Palo Alto, California 94304 U.S.A.
printing history
The manual printing date and part number indicate its current edition.
The printing date will change when a new edition is printed. Minor
changes may be made at reprint without changing the printing date. The
manual part number will change when extensive changes are made.
Printed manual updates may be issued between editions to correct errors

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or document product changes. Manuals that are published on the HP
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First Edition: December 2001
Printing Division:
Hewlett-Packard Co.
Technical Computer Division
3404 E. Harmony Rd.
Fort Collins, CO 80525
Printed in the U.S.A.

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Contents
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1. setting up and using your workstation
setting up your hp workstation x1100 . . . . . . . . . . . . . . . . . . . . . . . . . . .16
installation tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
connecting devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
connecting your keyboard and mouse . . . . . . . . . . . . . . . . . . . . . . . . . .18
setting the line voltage switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
connecting the power cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
selecting a monitor for your workstation . . . . . . . . . . . . . . . . . . . . . . . . .21
component overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
removing and replacing the cover and front bezel. . . . . . . . . . . . . . . . . .24
removing the workstation cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
removing the front bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
replacing the cover and front bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
removing and replacing workstation components . . . . . . . . . . . . . . . . . .28
starting and stopping your workstation. . . . . . . . . . . . . . . . . . . . . . . . . .29
starting your workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
initializing your software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
creating an emergency repair disk . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
stopping your workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
viewing your workstation configuration. . . . . . . . . . . . . . . . . . . . . . . . . .31
configuring your workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
starting the hp setup program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
advanced menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
security menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
boot menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
power menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
setting passwords in the hp setup program. . . . . . . . . . . . . . . . . . . . . . .34

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Contents
to set a password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
using power management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
software and driver availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
before writing to your CD-RW drive (if installed) . . . . . . . . . . . . . . . . . 36
working in comfort and safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
preparing your work environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
your work posture. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
additional ergonomic issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
2. troubleshooting your workstation
screen is blank because the system failed to boot . . . . . . . . . . . . . . . . . 42
solving hardware problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
troubleshooting tips: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
if you lose the key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
need more help?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
pre-boot diagnostics audio signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
if you miss the beep code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
hp Diagtools hardware diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
obtaining e-Diagtools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
starting e-Diagtools from the utility partition
on your hard drive51
starting e-Diagtools from the CD-ROM . . . . . . . . . . . . . . . . . . . . . . . 51
running hp e-Diagtools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
producing a support ticket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
hp recovery CD-ROM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
what functions are available?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
before performing a recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
performing a full recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Contents
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hp customer care center phone numbers . . . . . . . . . . . . . . . . . . . . . . . . .56
A. warranty and regulatory information
regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
FCC (for USA only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
hp hardware warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
three year limited hardware warranty . . . . . . . . . . . . . . . . . . . . . . . . .62
limitation of warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
limitation of liability and remedies. . . . . . . . . . . . . . . . . . . . . . . . . . . .63
obtaining on-site warranty service . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
customer responsibilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
obtaining parts warranty service . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
hp telephone support services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
hp software limited warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

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Contents

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preface
important warnings
avoiding electrical shocks
WARNING To avoid electrical shock, do not open the power supply. There
are no user-serviceable parts inside.
To avoid electrical shock and harm to your eyes by laser light, do
not open the laser module. The laser module should be serviced
by service personnel only. Do not attempt to make any
adjustment to the laser unit. Refer to the label on the CD-ROM
for power requirements and wavelength. This product is a class I
laser product.
removing and replacing the cover
WARNING For your safety, never remove the Workstation cover without
first disconnecting the power cord from the power outlet and
removing any connection to a telecommunications network. If a
Power Protection Device is fitted to your Workstation, you must
shut down your computer using its on/off switch, then remove
the power cord before removing the Workstation’s cover. Remove
the Power Protection Device cables before any servicing
operation. Always replace the cover before switching the
Workstation on again.

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safety information
WARNING There is a danger of explosion if the battery is incorrectly
installed. For your safety, never attempt to recharge,
disassemble, or burn an old battery. Replace the battery with the
same or equivalent type, as recommended by the manufacturer.
The battery in this Workstation is a lithium battery that does not
contain any heavy metals. However, to protect the environment,
do not dispose of batteries in household waste. Return used
batteries either to the shop from which you bought them, to the
dealer from whom you purchased your Workstation, or to HP so
that they can either be recycled or disposed of in the correct
way. Returned batteries will be accepted free of charge.
if you have a modem
WARNING Do not attempt to connect this product to the phone line during
a lightning storm. Never install telephone jacks in wet locations
unless the telephone line has been disconnected at the network
interface. Never touch uninsulated telephone wires or terminals
unless the telephone line has been disconnected at the network
interface. Use caution when installing or modifying telephone
lines. Avoid using a telephone (other than a cordless type)
during an lightning storm. There may be a risk from lightning.
Never touch or remove the communications board without first
removing the connection to the telephone network.
Use minimum Nº 26 AWG wire for telephone cable.
WARNING Some parts inside the computer may be hot, wait approximately
three to five minutes for them to cool down before touching
them.