HP Workstation x1100 User manual

getting started guide
hp workstation x1100
Manufacturing Part Number: A7868-90001
Edition E1201
© Copyright 2001 Hewlett-Packard Company.

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legal notices
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Hewlett-Packard shall not be liable for errors contained herein or for
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software on equipment that is not furnished by Hewlett-Packard.
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HEWLETT-PACKARD COMPANY
3000 Hanover Street
Palo Alto, California 94304 U.S.A.
printing history
The manual printing date and part number indicate its current edition.
The printing date will change when a new edition is printed. Minor
changes may be made at reprint without changing the printing date. The
manual part number will change when extensive changes are made.
Printed manual updates may be issued between editions to correct errors

3
or document product changes. Manuals that are published on the HP
Support website (www.hp.com/workstations/support) are updated
often, please visit this website periodically for the most recent versions.
To ensure that you receive the updated or new editions, you should also
subscribe to the appropriate HP product support service. See your HP
Sales Representative for details.
First Edition: December 2001
Printing Division:
Hewlett-Packard Co.
Technical Computer Division
3404 E. Harmony Rd.
Fort Collins, CO 80525
Printed in the U.S.A.

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Contents
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1. setting up and using your workstation
setting up your hp workstation x1100 . . . . . . . . . . . . . . . . . . . . . . . . . . .16
installation tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
connecting devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
connecting your keyboard and mouse . . . . . . . . . . . . . . . . . . . . . . . . . .18
setting the line voltage switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
connecting the power cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
selecting a monitor for your workstation . . . . . . . . . . . . . . . . . . . . . . . . .21
component overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
removing and replacing the cover and front bezel. . . . . . . . . . . . . . . . . .24
removing the workstation cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
removing the front bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
replacing the cover and front bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
removing and replacing workstation components . . . . . . . . . . . . . . . . . .28
starting and stopping your workstation. . . . . . . . . . . . . . . . . . . . . . . . . .29
starting your workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
initializing your software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
creating an emergency repair disk . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
stopping your workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
viewing your workstation configuration. . . . . . . . . . . . . . . . . . . . . . . . . .31
configuring your workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
starting the hp setup program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
advanced menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
security menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
boot menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
power menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
setting passwords in the hp setup program. . . . . . . . . . . . . . . . . . . . . . .34

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Contents
to set a password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
using power management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
software and driver availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
before writing to your CD-RW drive (if installed) . . . . . . . . . . . . . . . . . 36
working in comfort and safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
preparing your work environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
your work posture. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
additional ergonomic issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
2. troubleshooting your workstation
screen is blank because the system failed to boot . . . . . . . . . . . . . . . . . 42
solving hardware problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
troubleshooting tips: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
if you lose the key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
need more help?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
pre-boot diagnostics audio signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
if you miss the beep code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
hp Diagtools hardware diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
obtaining e-Diagtools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
starting e-Diagtools from the utility partition
on your hard drive51
starting e-Diagtools from the CD-ROM . . . . . . . . . . . . . . . . . . . . . . . 51
running hp e-Diagtools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
producing a support ticket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
hp recovery CD-ROM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
what functions are available?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
before performing a recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
performing a full recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Contents
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hp customer care center phone numbers . . . . . . . . . . . . . . . . . . . . . . . . .56
A. warranty and regulatory information
regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
FCC (for USA only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
hp hardware warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
three year limited hardware warranty . . . . . . . . . . . . . . . . . . . . . . . . .62
limitation of warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
limitation of liability and remedies. . . . . . . . . . . . . . . . . . . . . . . . . . . .63
obtaining on-site warranty service . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
customer responsibilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
obtaining parts warranty service . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
hp telephone support services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
hp software limited warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

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Contents

9
preface
important warnings
avoiding electrical shocks
WARNING To avoid electrical shock, do not open the power supply. There
are no user-serviceable parts inside.
To avoid electrical shock and harm to your eyes by laser light, do
not open the laser module. The laser module should be serviced
by service personnel only. Do not attempt to make any
adjustment to the laser unit. Refer to the label on the CD-ROM
for power requirements and wavelength. This product is a class I
laser product.
removing and replacing the cover
WARNING For your safety, never remove the Workstation cover without
first disconnecting the power cord from the power outlet and
removing any connection to a telecommunications network. If a
Power Protection Device is fitted to your Workstation, you must
shut down your computer using its on/off switch, then remove
the power cord before removing the Workstation’s cover. Remove
the Power Protection Device cables before any servicing
operation. Always replace the cover before switching the
Workstation on again.

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safety information
WARNING There is a danger of explosion if the battery is incorrectly
installed. For your safety, never attempt to recharge,
disassemble, or burn an old battery. Replace the battery with the
same or equivalent type, as recommended by the manufacturer.
The battery in this Workstation is a lithium battery that does not
contain any heavy metals. However, to protect the environment,
do not dispose of batteries in household waste. Return used
batteries either to the shop from which you bought them, to the
dealer from whom you purchased your Workstation, or to HP so
that they can either be recycled or disposed of in the correct
way. Returned batteries will be accepted free of charge.
if you have a modem
WARNING Do not attempt to connect this product to the phone line during
a lightning storm. Never install telephone jacks in wet locations
unless the telephone line has been disconnected at the network
interface. Never touch uninsulated telephone wires or terminals
unless the telephone line has been disconnected at the network
interface. Use caution when installing or modifying telephone
lines. Avoid using a telephone (other than a cordless type)
during an lightning storm. There may be a risk from lightning.
Never touch or remove the communications board without first
removing the connection to the telephone network.
Use minimum Nº 26 AWG wire for telephone cable.
WARNING Some parts inside the computer may be hot, wait approximately
three to five minutes for them to cool down before touching
them.

11
avoiding static electricity
CAUTION Static electricity can damage electronic components. Turn OFF all
equipment before installing an accessory card. Don’t let your clothes
touch the accessory card. To equalize the static electricity, rest the
accessory card bag on top of the Workstation while you are removing the
card from the bag. Handle the card as little as possible and with care.
information on ergonomic issues
It is strongly recommended that you read the ergonomics information,
available in the Working In Comfort section of this manual, before using
your Workstation.
You can access more extensive ergonomics information from your
Workstation by clicking the Start button, and then Programs ➙HP Info➙
Working in Comfort, or by connecting to HP’s web site www.hp.com/ergo.
recycling your workstation
HP has a strong commitment toward the environment. Your HP
Workstation has been designed to respect the environment as much as
possible. HP can also take back your old Workstation for recycling when
it reaches the end of its useful life. HP has a product take-back program
in several countries. The collected equipment is sent to one of HP’s
recycling facilities in Europe or the USA. As many parts as possible are
reused. The remainder is recycled. Special care is taken for batteries and
other potential toxic substances, these are reduced into non-harmful
components through special chemical processes. If you require more
details about HP’s product take-back program, contact your local dealer
or your nearest HP Sales Office.

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finding information and help
downloadable documentation from hp’s web site
The HP Workstations web site (www.hp.com/go/workstationsupport)
contains a wide range of free information, including downloadable
documentation, service and support options, and the latest versions of
drivers and utilities.
To view and print the above guides, you must have Adobe’s Acrobat
Reader installed on your Workstation. You can download Adobe’s Acrobat
Reader free of charge from the Adobe Systems Incorporated web site:
www.adobe.com.
pre-installed technical support information
Additional support information, including hp instant support, has been
pre-installed on your system. To view this information, click on the
Windows Start button, select Programs, select HP Info and finally select
Your HP Workstation.
If you want... Refer to...
To set up your
computer •x1100 Installation Poster — shipped with the
Workstation, basic information only.
•This manual — basic information only.
To troubleshoot
your Workstation,
install accessories,
find part numbers.
•This manual — basic information only
•x1100 Technical Reference — complete information
(web accessible, see the section “downloadable
documentation from hp’s web site” in this
Preface) including: system board switches, IRQs,
DMAs, and I/O Addresses, power consumption and
acoustic noise emission test configurations, how to
configure your network connection, parts
installation and troubleshooting.
Support
information www.hp.com/go/workstationsupport —
downloadable documentation, drivers and
utilities, service and support options.
Warranty
information This manual. See “Hardware Warranty” or “HP Software Limited Warranty” in Appendix A.

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hp x1100 technical characteristics
NOTE Operating temperature and humidity ranges may vary depending on the
mass storage devices installed. High humidity levels can cause improper
operation of disk drives. Low humidity can aggravate static electricity
problems and cause excessive wear of the disk surface.
Power consumption and acoustics figures are valid for a standard
configuration. For other configurations, go to:
www.hp.com/workstations
Characteristics HP Workstation x1100
Weight (configuration with one CD-ROM
drive, excluding keyboard and display) 14.8 kg (32.5 pounds)
Dimensions Width: 20.6cm (8.1in.)
Height: 47.5cm (18.7in.)
Depth: 44.2cm (17.4in.)
Footprint 0.09 m2(0.98 sq ft).
Power Supply
Input voltage (input current, max.)
Input frequency:
Maximum output power:
100 - 127 VAC, 7.0 A rms
200 - 250 VAC, 3.5 A rms
50/60Hz
250 W
Storage Humidity 8% to 85% (relative)
Operating Temperature +10 ˚C to +35 ˚C (+40 ˚F to +95˚F).

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NOTE When the computer is turned off by the power button on the front panel,
the power consumption falls below 3W, but is not zero. This on/off
method extends the life of the power supply. To reach zero power
consumption in “off” mode, either unplug the power outlet or use a power
distribution unit with a switch. When the power consumption is zero for
an extended period of time, the life of the internal battery is shortened.

Chapter 1 15
1setting up and using your
workstation
This Guide provides you with essential information on initial setup,
basic troubleshooting and warranty for your HP workstation x1100.

setting up and using your workstation
setting up your hp workstation x1100
Chapter 116
setting up your hp workstation x1100
WARNING If you have any doubt that you can lift the workstation or
monitor safely, do not try to move them without help.
1. Check the materials list shipped with your workstation to verify that
you have all of the components necessary for setting up your
workstation.
2. Place the workstation in an area with easily accessible power outlets
and enough space for the keyboard, mouse, and any other accessories.
3. Position the workstation so that its rear connectors are easily
accessible.
installation tools
No tools are required to set up your workstation. However, if you plan to
install or replace an accessory inside your workstation, you will need a
T-10 and T-15 Torx screwdriver or a flat-blade screwdriver.
connecting devices
Before connecting any cords or cables to your workstation, please read
the Warning Notices in the Preface of this manual.
If you purchased a graphics card that was not installed in your
workstation at the factory, you must install that card now. To install,
refer to the instructions that came with the card or see the x1100
Technical Reference available at: www.hp.com/go/workstationsupport.

setting up and using your workstation
setting up your hp workstation x1100
Chapter 1 17
Figure 1-1 Location of Rear Panel Connectors
Match the color-codes of the connectors. The connectors are shaped to go
in one way only. Figure 1-2 shows typical connectors.
Figure 1-2 Typical Connectors
Parallel port
Serial port A
Keyboard connector
Dual USB connectors
Serial port B
Line Out (headphone)
connector
Line In connector
Microphone connector
Mouse connector
Monitor connector
LAN connector
Cover lock
Power Connector
Line Voltage Switch
Keyboard (purple)
Two USB connectors
(black)
Two 9-pin Serial connectors
(turquoise)
Monitor connector
Refer to the manual that came
with the monitor. You must use
the graphics card connector to
connect your monitor.
Mouse (green)
25-pin Parallel connector
(burgundy).
Refer to the manual that
came with the printer.
LAN
You must use the network card
connector to connect to a LAN.
Audio connectors
Microphone (pink)
Audio In (blue)
Audio Out (lime green)
Note: plugging in the audio
out connector disables the
internal speaker

setting up and using your workstation
setting up your hp workstation x1100
Chapter 118
connecting your keyboard and mouse
WARNING Improper and prolonged use of keyboards and input devices can
be associated with repetitive strain injury (RSI) to soft tissues in
the hands and arms. If you do experience discomfort or pain
while using any computing equipment, discontinue use
immediately and consult your physician as soon as possible.
Your comfort and safety are our primary concern. Consequently,
we strongly recommend that you read HP’s ergonomic
information before using your workstation. For detailed
information, refer to HP’s online version of “Working in
Comfort” which is preloaded on your workstation’s hard disk or
visit HP’s Working in Comfort Web Site at: www.hp.com/ergo
A summary is provided in the “working in comfort and safety” on
page 37.
This workstation uses a Standard 104 keyboard with a PS2 connector. To
connect your keyboard and mouse, follow these steps:
1. Connect your HP keyboard to the workstation. The connector is
color-coded for easy matching. See Figure 1-3.
2. Connect your HP mouse to the workstation. The connector is
color-coded for easy matching. See Figure 1-3.
Figure 1-3 Connecting the Keyboard and Mouse

setting up and using your workstation
setting up your hp workstation x1100
Chapter 1 19
setting the line voltage switch
CAUTION Care must be taken to ensure that the line voltage switch is set correctly.
Failure to do this could destroy the power supply if the line voltage
switch is set to 115V and AC line voltage is 230V. If the line voltage
switch is set to 230V and the AC line voltage is 115V, your system will
fail to boot.
Before you connect your power cord to the workstation, you need to
ensure that the line voltage switch on the back of your workstation is set
to the correct line voltage for your power outlet. To set the line voltage
switch, follow these steps:
1. Place the workstation so that you are looking at the back of it.
2. Use a small thin bladed screwdriver to slide the workstation’s line
voltage switch to the left until you see 115 in the right opening of the
switch or 230 in the left opening. See Figure 1-4.
Figure 1-4 Setting the Workstation’s Line Voltage Switch
Power Plug
Connector
Line
Voltage
Switch
Slide switch to right to get 230VSlide switch to left to get 115V

setting up and using your workstation
setting up your hp workstation x1100
Chapter 120
connecting the power cord
WARNING For your safety always connect equipment to a grounded wall
outlet. Always use a power cord with a properly grounded plug,
such as the one provided with the equipment, or one in
compliance with your national safety standards. This equipment
can be disconnected from the power by removing the power cord
from the power outlet. This means the equipment must be
located close to an easily accessible power outlet.
1. Connect the power cords to the rear of the monitor and the computer.
(The connectors are shaped to go in one way only.)
2. Connect the monitor’s power cord and the computer’s power cord to a
grounded outlet.