HP Compaq 6715b Manual

HP Compaq 6715b and 6715s
Notebook PC, HP Compaq 6710b and
6710s Notebook PC
Maintenance and Service Guide

© Copyright 2007, 2008, 2011 Hewlett-
Packard Development Company, L.P.
AMD, Sempron, Turion, and combinations
thereof, are trademarks of Advanced Micro
Devices, Inc. Bluetooth is a trademark
owned by its proprietor and used by
Hewlett-Packard Company under license.
Intel and Core are trademarks or registered
trademarks of Intel Corporation or its
subsidiaries in the United States and other
countries. Java is a US trademark of Sun
Microsystems, Inc. Microsoft, Windows, and
Windows Vista are either trademarks or
registered trademarks of Microsoft
Corporation in the United States and/or
other countries. SD Logo is a trademark of
its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Fourth Edition: May 2011
First Edition: March 2007
Document Part Number: 443119-004

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
iii

iv Safety warning notice

Table of contents
1 Product description ........................................................................................................... 1
2 External component identification ................................................................................... 13
Top components ..................................................................................................................... 13
Buttons, switches, and fingerprint reader .................................................................... 13
Keys ...................................................................................................................... 15
Lights ..................................................................................................................... 16
TouchPad ............................................................................................................... 17
Front components ................................................................................................................... 18
Left-side components ............................................................................................................... 19
Rear components ................................................................................................................... 20
Right-side components ............................................................................................................ 21
Bottom components ................................................................................................................ 22
3 Illustrated parts catalog .................................................................................................. 23
Serial number location ............................................................................................................ 23
Computer major components ................................................................................................... 24
Plastics Kit ............................................................................................................................. 33
Cable Kit .............................................................................................................................. 34
Mass storage devices ............................................................................................................. 35
Miscellaneous parts ................................................................................................................ 36
Sequential part number listing .................................................................................................. 37
4 Removal and replacement procedures ............................................................................ 45
Preliminary replacement requirements ....................................................................................... 45
Tools required ......................................................................................................... 45
Service considerations ............................................................................................. 45
Plastic parts ............................................................................................. 45
Cables and connectors ............................................................................. 46
Drive handling ......................................................................................... 46
Grounding guidelines .............................................................................................. 47
v

Electrostatic discharge damage .................................................................. 47
Packaging and transporting guidelines ........................................ 48
Workstation guidelines .............................................................. 48
Equipment guidelines ................................................................. 49
Unknown user password .......................................................................................... 50
Component replacement procedures ........................................................................................ 51
Serial number ......................................................................................................... 51
Battery ................................................................................................................... 52
SIM ....................................................................................................................... 53
Display inverter ....................................................................................................... 54
Hard drive ............................................................................................................. 56
Computer feet ......................................................................................................... 58
Bluetooth module .................................................................................................... 58
Expansion memory module ....................................................................................... 60
WLAN module ........................................................................................................ 62
Optical drive .......................................................................................................... 66
Keyboard ............................................................................................................... 68
Internal memory module ........................................................................................... 70
RTC battery ............................................................................................................ 71
WWAN module ..................................................................................................... 72
Switch cover ........................................................................................................... 74
Fan ....................................................................................................................... 75
Heat sink ................................................................................................................ 76
Processor ............................................................................................................... 78
Display assembly .................................................................................................... 80
Top cover ............................................................................................................... 85
Speaker assembly ................................................................................................... 89
USB/Media Card Reader board ............................................................................... 90
System board ......................................................................................................... 92
PC Card/audio board assembly ............................................................................... 95
Modem module ....................................................................................................... 97
SIM slot board ........................................................................................................ 99
5 Computer Setup ............................................................................................................ 101
Starting Computer Setup ....................................................................................................... 101
Using Computer Setup .......................................................................................................... 102
Navigating and selecting in Computer Setup ............................................................ 102
Restoring factory settings in Computer Setup .............................................................102
Computer Setup menus ......................................................................................................... 103
File menu ............................................................................................................. 103
Security menu ....................................................................................................... 104
vi

Diagnostics menu .................................................................................................. 104
System Configuration menu .................................................................................... 105
6 Specifications ............................................................................................................... 108
Computer specifications ........................................................................................................ 108
15.4-inch, WSXGA display specifications ............................................................................... 109
15.4-inch, WXGA display specifications ................................................................................. 110
Hard drive specifications ...................................................................................................... 111
Primary 6-cell, Li-ion battery specifications ............................................................................... 112
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications .............................. 113
DVD/CD-RW Combo Drive specifications ............................................................................... 115
DVD-ROM drive ................................................................................................................... 116
System DMA specifications .................................................................................................... 117
System interrupt specifications ............................................................................................... 118
System I/O address specifications .......................................................................................... 119
System memory map specifications ......................................................................................... 121
7 Screw listing ................................................................................................................. 122
Torx T8M2.5×7.0 screw ....................................................................................................... 122
Phillips PM2.0×5.0 captive screw .......................................................................................... 123
Phillips PM2.5×13.0 captive screw ........................................................................................ 124
Phillips PM3.0×3.0 screw ..................................................................................................... 125
Phillips PM2.5×3.0 screw ..................................................................................................... 126
Torx T8M2.5×9.0 screw ....................................................................................................... 128
Phillips PM2.0×3.0 screw ..................................................................................................... 130
Black Phillips PM2.5×8.0 captive screw .................................................................................. 131
Silver Phillips PM2.5×8.0 captive screw ................................................................................. 132
Phillips PM2.5×8.0 screw ..................................................................................................... 133
Phillips PM2.0×6.0 screw ..................................................................................................... 134
Torx T8M2.5×6.0 screw ....................................................................................................... 135
Hex HM5.0×9.0 screw lock .................................................................................................. 136
Phillips PM2.5×5.0 screw ..................................................................................................... 137
Phillips PM2.5×3.0 broad-head screw .................................................................................... 139
8 Backup and recovery .................................................................................................... 140
Backup and recovery in Windows Vista .................................................................................. 140
Creating recovery discs ......................................................................................... 140
Backing up your information ................................................................................... 140
When to back up ................................................................................... 141
Backup suggestions ................................................................................ 141
vii

Backing up specific files or folders ............................................................ 142
Backing up the entire hard drive .............................................................. 142
Creating recovery points ......................................................................... 143
Scheduling backups ................................................................................ 143
Performing a recovery ............................................................................................ 143
Performing a recovery from the recovery discs ........................................... 144
Performing a recovery from the hard drive ................................................. 144
Initiating a recovery in Windows ............................................... 145
Initiating a recovery from the hard drive recovery partition ........... 145
Backup and recovery in Windows XP ..................................................................................... 146
Creating recovery discs ......................................................................................... 146
Backing up your information ................................................................................... 146
When to back up ................................................................................... 147
Backup suggestions ................................................................................ 147
Backing up specific files or folders ............................................................ 147
Backing up the entire hard drive .............................................................. 148
Creating recovery points ......................................................................... 149
Scheduling backups ................................................................................ 149
Performing a recovery ............................................................................................ 149
Performing a recovery from the recovery discs ........................................... 150
Performing a recovery from the hard drive ................................................. 150
Initiating a recovery in Windows ............................................... 151
Initiating a recovery from the hard drive recovery partition ........... 151
9 Connector pin assignments ........................................................................................... 152
Audio-out (headphone) ......................................................................................................... 152
Audio-in (microphone) .......................................................................................................... 152
External monitor ................................................................................................................... 153
RJ-11 (modem) ..................................................................................................................... 154
RJ-45 (network) .................................................................................................................... 154
S-Video-out .......................................................................................................................... 155
Universal Serial Bus .............................................................................................................. 155
10 Power cord set requirements ...................................................................................... 156
Requirements for all countries and regions ............................................................................... 156
Requirements for specific countries and regions ....................................................................... 157
11 Recycling .................................................................................................................... 158
Battery ................................................................................................................................ 158
Display ............................................................................................................................... 158
viii

Index ............................................................................................................................... 164
ix

x

1 Product description
Category Description HP Compaq
6715s
Notebook PC
HP Compaq
6715b
Notebook PC
without
WWAN
HP Compaq
6715b
Notebook PC
with WWAN
Processors AMD Turion™ 64 Mobile
Technology processors:
●TL-64 (dual-core) 2.2-GHz processor
with 1 MB of L2 cache
●MK-38 (single-core) 2.2-GHz
processor with 512 KB of L2 cache
●TL-60 (dual-core) 2.0-GHz processor
with 1 MB of L2 cache
●TL-56 (dual-core) 1.8-GHz processor
with 1 MB of L2 cache
●TL-52 (dual-core) 1.6-GHz processor
with 1 MB of L2 cache
●TL-50 (dual-core) 1.6-GHz processor
with 1 MB of L2 cache
√√√
Mobile AMD Sempron™ processors:
●3800+ 2.2-GHz processor with 256
KB of L2 cache
●3600+ 2.0-GHz processor with 256
KB of L2 cache
●3500+ 1.8-GHz processor with 512
KB of L2 cache
●3400+ 1.8-GHz processor with 256
KB of L2 cache
√√√
Chipset ●Northbridge: RS690T
●Southbridge: SB600
√√√
Graphics Unified Memory Architecture (UMA),
integrated with shared video memory
√√√
1

Category Description HP Compaq
6715s
Notebook PC
HP Compaq
6715b
Notebook PC
without
WWAN
HP Compaq
6715b
Notebook PC
with WWAN
Panels ●15.4-inch, WSXGA+ with WWAN
and WLAN antenna transceivers and
cables
√
●15.4-inch, WXGA with WWAN and
WLAN antenna transceivers and
cables
√
●15.4-inch, WXGA, BrightView with
WLAN antenna transceivers and
cables
√√
●15.4-inch, WSXGA+ with WLAN
antenna transceivers and cables
√√
●15.4-inch, WXGA with WLAN
antenna transceivers and cables
√√
●Support privacy film √√√
Memory ●Two SODIMM slots, both customer-
accessible/upgradable (memory slot
under the keyboard must be
populated first)
●DDRII PC2-5300 (667-MHz)
●Supports dual-channel memory
Supports the following configurations:
●4096 MB total system memory (2048
MB × 2, dual-channel)
●2048 MB total system memory (2048
MB × 1)
●2048 MB total system memory (1024
MB × 2, dual-channel)
●1024 MB total system memory (512
MB × 2, dual-channel)
●1024 MB total system memory (1024
MB × 1)
●512 MB total system memory (512
MB × 1)
√√√
2 Chapter 1 Product description

Category Description HP Compaq
6715s
Notebook PC
HP Compaq
6715b
Notebook PC
without
WWAN
HP Compaq
6715b
Notebook PC
with WWAN
Hard drives ●Supports all 9.5-mm, 2.5-inch hard
drives
●Serial ATA
The following hard drives are available:
●160-GB, 5400-rpm
●120-GB, 5400-rpm
●80-GB, 7200- and 5400-rpm
√√√
Optical drives ●12.7-mm tray load
●Fixed, no modular requirements (1-
screw removal)
Supports all common optical formats
including the following:
●DVD±RW and CD-RW Super Multi
Double-Layer Combo Drive with
Lightscribe
●DVD±RW and CD-RW Super Multi
Double-Layer Combo Drive
●DVD/CD-RW Combo Drive
●DVD-ROM drive
√√√
Diskette drive Supports external USB drive only √√√
Audio ●Azalia
●Stereo speakers
●Integrated monoaural microphone
●Headphone and microphone jacks
√√√
Modem ●56K data/fax modem (MDC1.5)
●Modem cable included in Brazil, the
Czech Republic, France, Greece,
Hungary, Israel, Latin America,
Poland, Russia, Saudi Arabia,
Slovakia, Slovenia, South Africa,
Turkey, and the United Kingdom.
√√√
Ethernet ●Integrated Broadcom 5787
10/100/1000 LAN
√√
●Integrated Broadcom 5906 10/100
LAN
√
3

Category Description HP Compaq
6715s
Notebook PC
HP Compaq
6715b
Notebook PC
without
WWAN
HP Compaq
6715b
Notebook PC
with WWAN
●S4/S5 wake on LAN (on AC power
only)
√√√
●Network interface card (NIC) power
down
√√√
Wireless Integrated wireless options by way
of wireless module
Wireless local area network
(WLAN) options:
●Broadcom 802.11a/b/g/n √√
●Broadcom 802.11a/b/g √√√
●Broadcom 802.11b/g √√√
●Option for no WLAN √√
Wireless wide area network
(WWAN) options:
●Evolution-data optimized (EVDO)
WWAN module
√
●High-speed downlink packet access
(HSPDA) WWAN module
√
●Subscriber identity module (SIM) √
Wireless personal area network
(WPAN) options:
●Bluetooth® 2.0 module + Blueflame
module
●Supports no WPAN option
√√√
External
media card
●One Type I/II PC Card slot, 16-bit
PCMCIA and 32-bit CardBus
√√√
●Media Card Reader (MS Duo
adapters, plus SD, MMC, MS,
MSPro, and xD)
√√
Ports ●1394a port √√
●Docking connector √√
●Headphone connector √√√
●Microphone connector √√√
●Primary battery connector √√√
●RJ-11 modem port √√√
4 Chapter 1 Product description

Category Description HP Compaq
6715s
Notebook PC
HP Compaq
6715b
Notebook PC
without
WWAN
HP Compaq
6715b
Notebook PC
with WWAN
●RJ-45 Ethernet port √√√
●S-Video-out connector √√
●Smart AC adapter connector √√√
●Travel battery connector √√√
●USB ports (4) √√
●USB ports (2) √
●VGA port (Dsub 15-pin) supporting
1600 × 1200 external resolution @
75 Hz, hot plug/unplug, and auto
detect
√√√
Docking Docking support √√
Keyboard/
pointing
devices
●Spill-resistant keyboard with
embedded numeric keypad,
TouchPad, and fingerprint reader
√√
●Spill-resistant keyboard with
embedded numeric keypad and
TouchPad
√
●Two-way scrolling √√√
●Windows Vista™ hardware Start
button
√√√
Power
requirements
Primary batteries:
●6-cell, 2.55-Ah Li-ion battery (55
Whr)
●6-cell, 2.20-Ah Li-ion battery (47
Whr)
Travel batteries:
●12-cell Li-ion battery
●8-cell Li-ion battery
AC adapter:
●90-watt
●Localized cable plug support
●3-wire plug with ground pin
●Supports multipin AC connector)
√√√
Security ●Fingerprint reader √√
5

Category Description HP Compaq
6715s
Notebook PC
HP Compaq
6715b
Notebook PC
without
WWAN
HP Compaq
6715b
Notebook PC
with WWAN
●HP 3D DriveGuard √√
●HP DriveGuard √
●Security cable slot √√√
●Smart card reader/bezel snap-in √√√
●Trusted platform module (TPM) 1.2 on
system board
√√
Operating
system
Preinstalled:
●Windows Vista Home Basic √√√
●Windows Vista Business 32/64 √√√
●FreeDOS √√√
●Windows® XP Professional √√
Certified: SuSe Linux Enterprise Desktop
(SLED) 10
√√√
Supported:
●Windows Vista Enterprise √√
●Windows XP Professional √√√
Serviceability End-user replaceable parts:
●AC adapter
●Hard drive
●Memory module
●Optical drive
●Primary battery
●WLAN module
●WWAN module
√√√
6 Chapter 1 Product description

Category Description HP Compaq
6710s
Notebook PC
HP Compaq
6710b
Notebook PC
without
WWAN
HP Compaq
6710b
Notebook PC
with WWAN
Processors Intel® Core™ Duo processors:
●T7700 2.4-GHz processor with 800-
MHz Front Side Bus (FSB) and 4 MB
of L2 cache
●T7500 2.2-GHz processor with 800-
MHz FSB and 4 MB of L2 cache
●T7300 2.0-GHz processor with 800-
MHz FSB and 4 MB of L2 cache
●T7100 1.8-GHz processor with 800-
MHz FSB and 2 MB of L2 cache
√√√
Chipset ●Northbridge: Intel GM965 with 800-
MHz FSB
●Southbridge: ICH8M
√√√
Graphics Unified Memory Architecture (UMA),
integrated with shared video memory
√√√
Panels ●15.4-inch, WSXGA+ with WLAN
and WWAN antenna transceivers
and cables
√
●15.4-inch, WXGA with WLAN and
WWAN antenna transceivers and
cables
√
●15.4-inch, WSXGA+ with WLAN
antenna transceivers and cables
√√
●15.4-inch, BrightView, WXGA with
WLAN antenna transceivers and
cables
√√
●15.4-inch, WXGA with WLAN
antenna transceivers and cables
√√
●Support privacy film √√√
7

Category Description HP Compaq
6710s
Notebook PC
HP Compaq
6710b
Notebook PC
without
WWAN
HP Compaq
6710b
Notebook PC
with WWAN
Memory ●Two SODIMM slots, both customer
accessible/upgradable (memory slot
under the keyboard must be
populated first)
●DDRII PC2-5300 (667-MHz)
●Supports dual-channel memory
Supports the following configurations:
●4096 MB total system memory (2048
MB × 2, dual-channel)
●2048 MB total system memory (2048
MB × 1)
●2048 MB total system memory (1024
MB × 2, dual-channel)
●1024 MB total system memory (512
MB × 2, dual-channel)
●1024 MB total system memory (1024
MB × 1)
●512 MB total system memory (512
MB × 1)
√√√
Hard drives ●Supports all 9.5-mm, 2.5-inch hard
drives
●Serial ATA
The following hard drives are available:
●160-GB, 5400-rpm
●120-GB, 5400-rpm
●80-GB, 7200- and 5400-rpm
√√√
8 Chapter 1 Product description

Category Description HP Compaq
6710s
Notebook PC
HP Compaq
6710b
Notebook PC
without
WWAN
HP Compaq
6710b
Notebook PC
with WWAN
Optical drives ●12.7-mm tray load
●Fixed, no modular requirements (1-
screw removal)
Supports all common optical formats
including the following:
●DVD±RW and CD-RW Super Multi
Double-Layer Combo Drive with
Lightscribe
●DVD±RW and CD-RW Super Multi
Double-Layer Combo Drive
●DVD/CD-RW Combo Drive
●DVD-ROM drive
√√√
Diskette drive Supports external USB drive only √√√
Audio ●Azalia
●Stereo speakers
●Integrated monoaural microphone
●Headphone and microphone jacks
√√√
Modem ●56K data/fax modem (MDC1.5)
●Modem cable included in Brazil, the
Czech Republic, France, Greece,
Hungary, Israel, Latin America,
Poland, Russia, Saudi Arabia,
Slovakia, Slovenia, South Africa,
Turkey, and the United Kingdom.
√√√
Ethernet ●Integrated Broadcom 5787
10/100/1000 LAN
√√
●Integrated Broadcom 5906 10/100
LAN
√
●S4/S5 wake on LAN (on AC power
only)
√√√
●Network interface card (NIC) power
down
√√√
Wireless Integrated wireless options by way
of wireless module
Wireless local area network
(WLAN) options:
●Broadcom 802.11a/b/g/n √√
9

Category Description HP Compaq
6710s
Notebook PC
HP Compaq
6710b
Notebook PC
without
WWAN
HP Compaq
6710b
Notebook PC
with WWAN
●Broadcom 802.11a/b/g √√√
●Broadcom 802.11b/g √√√
●Option for no WLAN √√
Wireless wide area network
(WWAN) options:
●Evolution-data optimized (EVDO)
WWAN module
√
●High-speed downlink packet access
(HSPDA) WWAN module
√
●Subscriber identity module (SIM) √
Wireless personal area network
(WPAN) options:
●Bluetooth® 2.0 module + Blueflame
module
●Supports no WPAN option
√√√
External
media card
●One Type I/II PC Card slot, 16-bit
PCMCIA and 32-bit CardBus
√√√
●Media Card Reader (MS Duo
adapters, plus SD, MMC, MS,
MSPro, and xD)
√√
Ports ●1394a port √√
●Docking connector √√
●Headphone connector √√√
●Microphone connector √√√
●Primary battery connector √√√
●RJ-11 modem port √√√
●RJ-45 Ethernet port √√√
●S-Video-out connector √√
●Smart AC adapter connector √√√
●Travel battery connector √√√
●USB ports (4) √√
●USB ports (2) √
10 Chapter 1 Product description