HP Compaq Business nx9110 Quick start guide

Software Guide
hp compaq notebook series
Document Part Number: 310029-001
April 2003
This guide provides settings and procedures for managing
notebook power and security. It also provides instructions for
obtaining system information and using setup utilities to help
detect, solve, and prevent problems.
310029-001.book Page i Wednesday, March 5, 2003 2:13 PM

© 2003 Hewlett-Packard Company
Microsoft and Windows are trademarks of Microsoft Corporation in the U.S.
and/or other countries. Intel, Pentium, and SpeedStep are trademarks of Intel
Corporation in the U.S. and/or other countries.
HP shall not be liable for technical or editorial errors or omissions contained
herein or for incidental or consequential damages in connection with the
furnishing, performance, or use of this material. The information in this
document is provided “as is” without warranty of any kind, including, but not
limited to, the implied warranties of merchantability and fitness for a particular
purpose, and is subject to change without notice. The warranties for HP products
are set forth in the express limited warranty statements accompanying such
products. Nothing herein should be construed as constituting an additional
warranty.
This document contains proprietary information that is protected by copyright.
No part of this document may be photocopied, reproduced, or translated to
another language without the prior written consent of Hewlett-Packard
Company.
Software Guide
First Edition April 2003
Document Part Number: 310029-001
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Software Guide iii
Contents
1 Power
Selecting a Power Source. . . . . . . . . . . . . . . . . . . . . . . . . 1–1
Understanding Standby and Hibernation . . . . . . . . . . . . . 1–2
Standby . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Hibernation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Choosing Standby, Hibernation or Shutdown . . . . . . . . . 1–4
When You Leave Your Work . . . . . . . . . . . . . . . . . . 1–4
When the Power Supply Is Uncertain . . . . . . . . . . . . 1–4
When Using Infrared or Drive Media . . . . . . . . . . . . 1–5
Using the Default Power Settings . . . . . . . . . . . . . . . . . . 1–5
Turning the Notebook On or Off. . . . . . . . . . . . . . . . 1–6
Initiating or Resuming from Hibernation . . . . . . . . . 1–7
Initiating or Resuming from Standby . . . . . . . . . . . . 1–8
Using Emergency Shutdown Procedures . . . . . . . . . 1–9
Setting Power Management Options . . . . . . . . . . . . . . . . 1–9
Accessing the Power Options Window . . . . . . . . . . . 1–9
Displaying the Power Meter Icon . . . . . . . . . . . . . . 1–10
Setting or Changing a Power Scheme . . . . . . . . . . . 1–10
Using a Security Password . . . . . . . . . . . . . . . . . . . 1–11
Processor Performance Controls
(Select Models Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–11
Windows 2000 Processor Controls . . . . . . . . . . . . . 1–11
Windows XP Processor Controls . . . . . . . . . . . . . . 1–15
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iv Software Guide
Contents
2 Security
Security Features Quick Reference . . . . . . . . . . . . . . . . . 2–1
Setting Preferences in Computer Setup . . . . . . . . . . . . . . 2–2
Using Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Remembering Passwords. . . . . . . . . . . . . . . . . . . . . . 2–2
Using HP and Windows Passwords. . . . . . . . . . . . . . 2–3
Understanding Power-On Passwords. . . . . . . . . . . . . . . . 2–4
Setting Power-On Passwords. . . . . . . . . . . . . . . . . . . 2–4
Entering Power-On Passwords . . . . . . . . . . . . . . . . . 2–5
Understanding HP Administrator Passwords. . . . . . . . . . 2–5
Setting HP Administrator Passwords . . . . . . . . . . . . 2–6
Entering HP Administrator Passwords . . . . . . . . . . . 2–6
Understanding DriveLock . . . . . . . . . . . . . . . . . . . . . . . . 2–7
Setting DriveLock Passwords . . . . . . . . . . . . . . . . . . 2–8
Entering DriveLock Passwords . . . . . . . . . . . . . . . . . 2–9
Changing DriveLock Settings . . . . . . . . . . . . . . . . . 2–10
Removing DriveLock Protection. . . . . . . . . . . . . . . 2–11
Disabling a Device. . . . . . . . . . . . . . . . . . . . . . . . . . 2–12
Protecting System Information . . . . . . . . . . . . . . . . . . . 2–13
Using Information Management . . . . . . . . . . . . . . . 2–13
Setting System Information Options . . . . . . . . . . . . 2–13
3 Optical Drive Software
Using CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1
Avoiding Hibernation and Standby . . . . . . . . . . . . . . 3–2
Copyright Warning . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
Playing CDs with Windows Media Player. . . . . . . . . . . . 3–3
Playing a CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3
Accessing Windows Media Player Help . . . . . . . . . . 3–3
Playing Video CDs and DVDs with WinDVD . . . . . . . . 3–4
Installing WinDVD . . . . . . . . . . . . . . . . . . . . . . . . . . 3–4
Understanding DVDs . . . . . . . . . . . . . . . . . . . . . . . . 3–4
Using DVD Region Settings . . . . . . . . . . . . . . . . . . . 3–5
Changing Region Settings . . . . . . . . . . . . . . . . . . . . . 3–6
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Contents
Software Guide v
4 Intelligent Manageability
Understanding Intelligent Manageability. . . . . . . . . . . . . 4–1
Installing Management Agent . . . . . . . . . . . . . . . . . . . . . 4–2
5 MultiBoot
Understanding the Default Boot Sequence . . . . . . . . . . . 5–2
Enabling Devices in Computer Setup . . . . . . . . . . . . . . . 5–3
Understanding MultiBoot Results . . . . . . . . . . . . . . . 5–4
Setting MultiBoot Preferences. . . . . . . . . . . . . . . . . . 5–5
Setting a New Default Boot Sequence . . . . . . . . . . . 5–5
Setting a MultiBoot Express Prompt. . . . . . . . . . . . . 5–6
Entering MultiBoot Express Preferences . . . . . . . . . 5–7
6 Presentation Mode
Opening Quick Launch Button Software. . . . . . . . . . . . . 6–2
Changing Presentation Mode Settings . . . . . . . . . . . . . . . 6–3
Using Presentation Mode . . . . . . . . . . . . . . . . . . . . . . . . . 6–4
7 Computer Setup
Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1
Accessing Computer Setup . . . . . . . . . . . . . . . . . . . . 7–1
Restoring Computer Setup Defaults . . . . . . . . . . . . . 7–2
Selecting from the File Menu . . . . . . . . . . . . . . . . . . 7–3
Selecting from the Security Menu . . . . . . . . . . . . . . . 7–4
Selecting from the Tools Menu . . . . . . . . . . . . . . . . . 7–4
Selecting from the Advanced Menu . . . . . . . . . . . . . 7–5
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vi Software Guide
Contents
8 Software Updates and Restorations
Preparing to Update Software . . . . . . . . . . . . . . . . . . . . . 8–1
Obtaining the Support Software CD . . . . . . . . . . . . . 8–2
Accessing Notebook Information . . . . . . . . . . . . . . . 8–2
Downloading Software from the Internet . . . . . . . . . . . . 8–3
Downloading System ROM. . . . . . . . . . . . . . . . . . . . 8–4
Downloading Other Software . . . . . . . . . . . . . . . . . . 8–5
System Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–6
Safeguarding Your Data . . . . . . . . . . . . . . . . . . . . . . 8–6
Operating System (OS) CD Repair . . . . . . . . . . . . . . 8–7
OS CD Reinstall . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–8
Reinstalling Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . 8–9
Index
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Software Guide 1–1
1
Power
Selecting a Power Source
The notebook can run on internal power or on external power.
The following table indicates the best power sources for
common tasks.
Power Sources for Common Tasks
Task Power Source
Work in most software applications ■Charged battery pack
■External power supplied through
one of the following devices:
❖AC Adapter
❖Optional Port Replicator
❖Optional Aircraft Adapter
❖Optional Automobile Power
Adapter/Charger
Charge or calibrate a battery pack in
the notebook
External power supplied through:
■AC Adapter
■Optional Automobile Power
Adapter/Charger
Install or modify system software
Write to a CD
External power supplied through:
■AC Adapter
■Optional Port Replicator
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1–2 Software Guide
Power
Understanding Standby and Hibernation
Standby and Hibernation are energy-saving features that conserve
power and reduce startup time. They can be initiated by you or by
the system. Refer in this chapter to the “Choosing Standby,
Hibernation or Shutdown” section for details about when to use
each setting.
Standby
Standby reduces power to system components that are not in use.
When Standby is initiated, your work is saved in random access
memory (RAM) and the screen is cleared. When you resume
from Standby, your work returns to the screen where you left off.
Hibernation
Hibernation saves your work to a hibernation file on the hard
drive, then shuts down the notebook. When you resume from
Hibernation, your work returns to the screen where you left off. If
a power-on password has been set, the password must be entered
to resume from Hibernation. You can disable Hibernation.
However, if Hibernation is disabled, the system does not
automatically save your work if the notebook reaches a critical
low-battery condition, while power is on or in Standby.
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Power
Software Guide 1–3
In the Power Options window, Hibernation is not displayed as an
option if it has been disabled. Enable Hibernation in order to
select it in the Power Options window. To verify that Hibernation
is enabled:
■In Microsoft Windows 2000, select Start > Settings >
Control Panel > Power options icon > Hibernate tab. Make
sure that the Enable Hibernate Support check box is selected.
■In Windows XP, select Start > Control Panel > Power
Options icon > Hibernate tab. If Hibernation is enabled, the
Enable Hibernation check box is selected.
ÄCAUTION: If the configuration of the notebook is changed during
Hibernation, resuming from Hibernation may not be possible.
When the notebook is in Hibernation:
■Do not dock or undock the notebook in a Port Replicator.
■Do not add or remove memory modules.
■Do not insert or remove the hard drive.
■Do not connect or disconnect external devices.
■Do not insert or remove a PC Card or a Secure Digital (SD) card.
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1–4 Software Guide
Power
Choosing Standby, Hibernation or
Shutdown
The following sections describe when to initiate Standby or
Hibernation and when to shut down your notebook.
When You Leave Your Work
Initiating Standby clears the screen and uses less power than
leaving the notebook on. Your work returns instantly to the screen
when you resume from Standby.
Initiating Hibernation clears the screen, saves your work to the
hard drive, and uses much less power than Standby.
Shutting down the notebook and removing the battery pack is
recommended to extend the life of the battery pack when the
notebook will be disconnected from external power for an
extended period. For details on battery pack storage, refer on this
CD to the Hardware Guide, “Battery Packs” chapter.
When the Power Supply Is Uncertain
Make sure that Hibernation remains enabled, especially if you are
operating the notebook on battery power and do not have access
to an external power supply. If the battery pack fails, Hibernation
saves your work to a hibernation file and shuts down the
notebook.
It is recommended that if you pause your work when the power
supply is uncertain, initiate Hibernation, shut down the notebook,
or save your work and then initiate Standby.
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Power
Software Guide 1–5
When Using Infrared or Drive Media
Standby and Hibernation interfere with the use of infrared
communication and drive media:
■If the notebook is in Standby or Hibernation, you cannot
initiate an infrared transmission.
■If Standby or Hibernation is accidentally initiated while a
drive medium (such as a diskette, CD, or DVD) is in use:
❏Your playback may be interrupted.
❏You may see a warning message: “Putting the computer
into Hibernation or Standby may stop the playback. Do
you want to continue?” Select No.
❏Resume from Hibernation or Standby by pressing the
power button.
❏Audio and video may resume or you may need to restart
the drive medium.
ÄCAUTION: To prevent possible video and audio degradation and
loss of audio or video playback functionality, do not initiate Standby
or Hibernation while using drive media.
Using the Default Power Settings
The following tables describe the factory power settings on the
notebook. You can change many of these settings according to
your preference. For more information on changing the default
settings, refer in this chapter to “Setting Power Management
Options.”
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1–6 Software Guide
Power
Turning the Notebook On or Off
Task Procedure Result
Turning on the
notebook
Press the power button.
Pressing the power button
returns the notebook to “on”
from any power mode:
Standby, Hibernation, or
shutdown.
■The power light
turns on.
■The operating
system loads.
Shutting down
the notebook*
Save your work and close all
open applications. Then:
■Press the power button
and follow the on-screen
directions for shutting
down the notebook.
■Shut down the notebook
through the operating
system:
❖In Windows 2000,
select Start > Shut
Down > What do you
want the computer to
do? > Shut Down,
then select the OK
button.
❖In Windows XP,
select Start > Turn Off
computer > Turn Off.
■The power light
turns off.
■The operating
system shuts
down.
■The notebook
turns off.
Turning off the
display if the
notebook is
closed while the
power is on
There is no action required. Closing the notebook
activates the display
switch, which turns off
the display.
* If the system is unresponsive and you are unable to shut down the notebook
with these procedures, refer in this chapter to “Using Emergency Shutdown
Procedures.”
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Power
Software Guide 1–7
Initiating or Resuming from Hibernation
Task Procedure Result
User-initiated
Hibernation
■In Windows 2000, select
Start > Shut down >
Hibernate, then select the
OK button.
■In Windows XP, select
Start > Turn Off the
Computer > Hibernate.
(If the Hibernate option
is not displayed, press the
shift key.)
■The power light
turns off.
■The screen clears.
System-initiated
Hibernation
(with
Hibernation
enabled)
■If the notebook is attached
to AC power, the system
will not initiate Hibernation.
■If the notebook is running
on battery power, the
system initiates
Hibernation after 30
minutes of notebook
inactivity.
■Power settings and
timeouts can be changed
in the Power Options
window.
■The power light
turns off.
■The screen clears.
Resume from
user-initiated or
system-initiated
Hibernation
Press the power button. ■The power light
turns on.
■Your work returns
to the screen.
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1–8 Software Guide
Power
Initiating or Resuming from Standby
Task Procedure Result
User-initiated
Standby
■With the notebook on,
press the Fn+F3.
■Through the operating
system:
❖In Windows 2000,
select Start > Shut
Down > Standby, then
select the OK button.
❖In Windows XP,
select Start > Turn Off
the Computer >
Standby. (If the
Standby option is
not displayed, press
the shift key.)
■The power light
blinks.
■The screen clears.
System-initiated
Standby
■If the notebook is attached
to AC power, the system
will not initiate Standby.
■If the notebook is running
on battery power, the
system initiates Standby
after 10 minutes by default
of notebook inactivity.
■Power settings and
timeouts can be changed
in the Power Options
window.
■The power light
blinks.
■The screen clears.
Resume from
user-initiated or
system-initiated
Standby
Press the power button. ■The power light
turns on.
■Your work returns
to the screen.
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Power
Software Guide 1–9
Using Emergency Shutdown Procedures
If the notebook is unresponsive and you are unable to use normal
Windows shutdown procedures, try the following emergency
procedures:
■Press ctrl+alt+delete. Select Shutdown.
■Press and hold the power button for at least 5 seconds.
■If you are unable to shut down the notebook with the power
button, disconnect the notebook from external power and
remove the battery pack.
ÄCAUTION: Emergency shutdown procedures result in the loss of
unsaved data.
Setting Power Management Options
Many of the default power settings, such as timeouts, alarms, and
power button settings, can be changed in the Power Options
window. For example, you can set an audio alert to warn you
when the battery pack reaches a low-power condition, or you can
change the default settings for the power button.
Accessing the Power Options Window
To access the Power Options Window:
■In Windows 2000, select Start > Settings > Control Panel >
Power Options icon.
■In Windows XP, select Start > Control Panel > Power
Options icon.
■In Windows 2000 or XP, double-click the Power Meter icon
on the taskbar.
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1–10 Software Guide
Power
Displaying the Power Meter Icon
The power icon is on your taskbar by default. The icon changes
shape to indicate whether the notebook is running on a battery
pack or external AC power. Double-click the icon to display the
Power Options window.
To hide or show the Power Meter icon on the taskbar:
1. Access the Power Options window.
2. Select the Advanced tab.
3. Select or clear the Always Show Icon on the Task Bar
check box.
4. Select the OK button.
✎If you cannot see an icon you have placed on the taskbar, the icon
may be hidden. Select the arrow or vertical bar on the taskbar and
expand to view icons.
Setting or Changing a Power Scheme
The Power Schemes tab in the Power Options window assigns
power levels to system components. You can assign different
schemes depending on whether the notebook is running on a
battery pack or AC power.
You can also set a Power Scheme that initiates Standby or turns
off the display or hard drive after a time interval (timeout) that
you specify.
To set a Power Scheme, access the Power Options window >
Power Schemes tab. Select options from the lists, name the
new Power Scheme, and select Save As.
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Power
Software Guide 1–11
Using a Security Password
You can add a security feature that prompts you for a password
when the notebook turns on or resumes from Standby or
Hibernation.
To set a password prompt, access the Power Options window >
Advanced tab. Select the check box for Prompt For Password
When the Computer Goes Off Standby, and select OK.
For more information about using security passwords, refer in
this guide to the “Security” chapter, “Setting Power-On
Passwords” section.
Processor Performance Controls
(Select Models Only)
Windows 2000 and Windows XP provide different software that
enables the user to control processor performance. The central
processing unit (CPU) speed can be set for optimal performance
or for optimal power conservation.
For example, the software can be set to trigger an automatic
change in processor speed when the power source changes
between AC power and battery pack power, or when the notebook
use changes between active and idle.
Processor performance controls vary depending on the operating
system.
Windows 2000 Processor Controls
Windows 2000 notebooks with Intel Pentium M Processors with
SpeedStep technology enable the user to adjust the processor
speed. Intel SpeedStep functions independently from the power
management settings available through the operating system. You
must install SpeedStep separately.
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1–12 Software Guide
Power
Installing Intel SpeedStep
To install Intel SpeedStep technology, select Start > Software
Setup. A setup wizard loads and displays a list of available
applications. Select Intel SpeedStep and follow the instructions
on the screen. You will be prompted to reboot.
After you install SpeedStep, a tab is added to the Power Options
window, an icon is added to the taskbar, and the feature is
automatically enabled on mobile processors.
The default SpeedStep settings are Maximum Performance for
AC Power and Battery Optimized mode for battery power. (For
details on each setting, refer in this chapter to the “Choosing a
Performance Mode” section.)
To access the utility after installation, select the SpeedStep icon
on the taskbar or Start > Settings > Control Panel > Power
Options icon > Intel SpeedStep technology tab.
The SpeedStep icon on the taskbar indicates which SpeedStep
mode is active. Rest the pointer over the icon to display the
current performance mode. Right-click the icon to change the
performance mode.
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Power
Software Guide 1–13
Choosing a Performance Mode
The SpeedStep technology offers 3 preset performance modes:
■In Maximum Performance mode, the processor runs at full
speed to provide maximum performance.
■In Automatic mode, the processor speed increases while
the notebook is being used and decreases when the notebook
is idle.
■In Battery Optimized mode, the processor runs at a reduced
speed to provide an optimal balance between energy
conservation and performance.
The notebook can run in any of the performance modes while it is
operating on AC power or on battery power.
Setting SpeedStep Preferences
SpeedStep settings can be accessed from the SpeedStep window
or the SpeedStep icon. SpeedStep can be enabled or disabled in
Computer Setup.
✎If the SpeedStep window and icon are not accessible, they can be
enabled in Computer Setup. To enable the window and icon
(and other settings in the SpeedStep window), refer to “Enabling
SpeedStep in Computer Setup,” later in this chapter.
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1–14 Software Guide
Power
Using the SpeedStep Window
To open the SpeedStep window select Start > Settings > Control
Panel > Power Management icon > Intel SpeedStep technology
tab. Then set your preferences according to the following table.
Enabling SpeedStep in Computer Setup
Computer Setup, a non-Windows utility, includes settings to
enable or disable SpeedStep. For more information about
Computer Setup, refer in this guide to the “Computer Setup”
chapter.
Access the SpeedStep settings in Computer Setup.
1. To open Computer Setup, turn on or restart the notebook.
Press F10 while the F10 = ROM Based Setup message is
displayed in the lower left of the screen.
❏To change the language, press F2.
❏For navigation instructions, press F1.
Preference Procedure
Assign a performance mode that
applies when the notebook is
running on battery power.
Select a performance mode
from the Running on Batteries
list, then select OK.
Assign a performance mode that
applies when the notebook is
running on AC power.
Select a performance mode
from the Plugged In list, then
select OK.
Set the notebook to remain in the
same performance mode even if
the power source changes.
Select the same performance
mode from the Running on
Batteries and Plugged In lists,
then select OK.
Remove the SpeedStep icon from
the taskbar.
1. Select the check box for
Remove Icon from Taskbar.
2. Select OK in the Advanced
window.
3. Select OK or Apply in the
main SpeedStep window.
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