HP dv6000z - Pavilion RD167-3 15.4" Notebook User manual

Quick Reference
HP Pavilion Entertainment PC
Document Part Number: 441259-001
April 2007
441259-001.book Page i Wednesday, February 14, 2007 9:21 AM

© Copyright 2007 Hewlett-Packard Development Company, L.P.
Windows is a U.S. registered trademark of Microsoft Corporation.
The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the
express warranty statements accompanying such products and
services. Nothing herein should be construed as constituting an
additional warranty. HP shall not be liable for technical or editorial
errors or omissions contained herein.
Quick Reference
HP Pavilion Entertainment PC
First Edition: April 2007
Document Part Number: 441259-001
441259-001.book Page ii Wednesday, February 14, 2007 9:21 AM

Quick Reference iii
Contents
1 Finding information
Finding Help and Support . . . . . . . . . . . . . . . . . . 1–1
Finding the user guides . . . . . . . . . . . . . . . . . . . . 1–1
Identifying installed software and hardware. . . . . . 1–2
2Nextsteps
Creating recovery discs. . . . . . . . . . . . . . . . . . . . 2–1
Protecting the computer . . . . . . . . . . . . . . . . . . . . 2–1
Protecting the computer from viruses . . . . . . . . 2–1
Protecting your system files . . . . . . . . . . . . . . . 2–2
Protecting your privacy . . . . . . . . . . . . . . . . . 2–2
Protecting the computer from power surges. . . . 2–2
Using the computer safely . . . . . . . . . . . . . . . 2–3
Connecting to the Internet . . . . . . . . . . . . . . . . . . 2–4
Choosing the type of Internet access available . 2–4
Choosing an ISP . . . . . . . . . . . . . . . . . . . . . . 2–5
Installing additional software and hardware . . . . . 2–6
Updating the software installed on the computer. . . 2–7
Turning off the computer correctly. . . . . . . . . . . . . 2–7
3 Troubleshooting
Troubleshooting resources . . . . . . . . . . . . . . . . . . 3–1
Quick troubleshooting . . . . . . . . . . . . . . . . . . . . . 3–1
The computer is unable to start up . . . . . . . . . . 3–1
The computer screen is blank . . . . . . . . . . . . . 3–2
Software is functioning abnormally . . . . . . . . . 3–3
The computer is turned on but not responding. . 3–3
The computer is unusually warm . . . . . . . . . . . 3–4
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iv Quick Reference
Contents
An external device is not working . . . . . . . . . . 3–4
The home wireless network connection is not
working . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–5
Contacting technical support . . . . . . . . . . . . . . . . 3–6
4 Backup and recovery
Backing up your information . . . . . . . . . . . . . . . . 4–2
When to back up . . . . . . . . . . . . . . . . . . . . . 4–2
Backup suggestions . . . . . . . . . . . . . . . . . . . . 4–2
Using system restore points . . . . . . . . . . . . . . . . . 4–3
When to create restore points. . . . . . . . . . . . . 4–3
Creating a system restore point. . . . . . . . . . . . 4–3
Restoring to a previous date and time . . . . . . . 4–4
Creating recovery discs. . . . . . . . . . . . . . . . . . . . 4–4
Reinstalling software programs and drivers . . . . . . 4–5
Reinstalling a preinstalled program or driver. . . 4–6
Reinstalling a program from a disc . . . . . . . . . 4–7
Performing a recovery. . . . . . . . . . . . . . . . . . . . . 4–7
Recovering from the recovery discs . . . . . . . . . 4–7
Recovering from the partition on the
hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8
Deleting the recovery partition on the hard drive . . 4–8
Updating reinstalled software. . . . . . . . . . . . . . . . 4–9
A Using the optical drive
Inserting an optical disc . . . . . . . . . . . . . . . . . . . A–1
Removing an optical disc (with power) . . . . . . . . . A–2
Removing an optical disc (without power) . . . . . . . A–2
B Specifications
Operating environment . . . . . . . . . . . . . . . . . . . . B–1
Rated input power . . . . . . . . . . . . . . . . . . . . . . . B–2
Expansion port 3 input/output signals
(select models only). . . . . . . . . . . . . . . . . . . . . . . B–3
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Quick Reference v
Contents
CRoutinecare
Cleaning the display. . . . . . . . . . . . . . . . . . . . . . C–1
Cleaning the TouchPad and keyboard . . . . . . . . . C–1
Traveling and shipping . . . . . . . . . . . . . . . . . . . . C–2
Index
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Quick Reference 1–1
1
Finding information
Finding Help and Support
You can access Help and Support by selecting Start > Help
and Support.In addition to providing information about the
operating system, Help and Support covers these topics:
■Information about your computer, such as model and
serial number, installed software, hardware components,
and specifications
■How to help safeguard your computer
■How to get the best performance from the battery
■How to set up a wireless network
■Links to community forums of IT experts
Finding the user guides
User guides, regulatory and safety notices, and other
information resources about using the computer are available
through Help and Support.
To access the user guides:
»Select Start > Help and Support > User Guides.
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1–2 Quick Reference
Finding information
Identifying installed software and hardware
The computer includes software that is preinstalled on the
hard drive. To see a list of the software:
»Select Start > All Programs.
✎Double-click the program you want to open.
✎For details about using software included with the computer, refer
to the software manufacturer’s instructions, which may be provided
on disc, as online Help files, or on the manufacturer’s Web site.
To see a list of hardware installed on the computer:
1. S e l e c t Start > Computer > System properties.
2. In the left pane, click Device Manager.
✎You can modify your device configurations using
Device Manager.
✎Windows® includes the User Account Control feature to improve
the security of your computer. You may be prompted for your
permission or password for tasks such as installing applications,
running utilities, or changing Windows settings. Refer to Windows
online Help for more information.
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Quick Reference 2–1
2
Next steps
Creating recovery discs
After setting up the computer for the first time, it is
recommended that you create a set of recovery discs of the
full factory image. The recovery discs are used to start up
(boot) the computer and recover the operating system and
software to factory settings in case of system failure or
instability.
For information on how to create a set of recovery discs, refer
to “Creating recovery discs” in Chapter 4.
Protecting the computer
The information in this section is designed to protect your
computer from damage caused by a virus, a security breach,
a power surge, unsafe operation, or system failure.
Protecting the computer from viruses
When you use the computer for e-mail, network, or Internet
access, you expose it to computer viruses that can disable the
operating system, applications, or utilities or cause them to
function abnormally.
Antivirus software can detect most viruses, destroy them, and
in most cases repair damage they have caused. To provide
ongoing protection against newly discovered viruses,
antivirus software must be kept up to date.
Norton Internet Security is preinstalled on the computer:
■Your version of Norton Internet Security includes 60 days
of free updates. It is strongly recommended that you
protect the computer against new viruses beyond 60 days
by purchasing extended update service.
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2–2 Quick Reference
Next steps
■For information about using and updating Norton Internet
Security and for purchasing extended update service,
select Start > All Programs > Norton Internet Security.
■To access Norton Internet Security, select Start > All
Programs > Norton Internet Security.
Protecting your system files
The operating system and Recovery Manager software
provide several ways to back up the system and to recover
optimal system functionality. For additional information, refer
to Chapter 4, “Backup and recovery.”
Protecting your privacy
When you use the computer for e-mail, network, or Internet
access, it is possible for unauthorized persons to obtain
information about you or your computer.
To optimize the privacy protection features:
■Keep the operating system and software updated. Many
software applications contain security enhancements.
■Use a firewall. A firewall is software that monitors
incoming traffic on the computer. Some firewalls also
monitor outgoing traffic. To check the status of the
firewall, select Start > Control Panel > Security.
Protecting the computer from power surges
To protect the computer from the power surges that may be
caused by an uncertain power supply or an electrical storm,
observe these practices:
■Plug the computer power cord into an optional,
high-quality surge protector. Surge protectors are
available from most computer or electronics retailers.
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