HP Pavilion HDX9000 Manual

HP Pavilion HDX Entertainment Notebook PC
Maintenance and Service Guide

© Copyright 2007 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel and Core are
trademarks or registered trademarks of Intel
Corporation or its subsidiaries in the United
States and other countries. Microsoft,
Windows, and Windows Vista are either
trademarks or registered trademarks of
Microsoft Corporation in the United States
and/or other countries. SD Logo is a
trademark of its proprietor.
The information contained herein is subject to
change without notice. The only warranties
for HP products and services are set forth in
the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: July 2007
Document Part Number: 443051-001

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC
adapter comply with the user-accessible surface temperature limits defined by the International Standard
for Safety of Information Technology Equipment (IEC 60950).
iii

iv Safety warning notice

Table of contents
1Product description
2External component identification
Top components ...................................................................................................................... 6
Display and top components ...................................................................................... 6
Top-left buttons and lights ........................................................................................... 7
Top-right buttons, lights, and fingerprint reader ............................................................. 9
TouchPad ............................................................................................................... 10
Keys ..................................................................................................................................... 11
Front components ................................................................................................................... 12
Rear components ................................................................................................................... 13
Rear left-side components ......................................................................................... 13
Rear right-side components ....................................................................................... 14
Right-side components ............................................................................................................ 15
Left-side components ............................................................................................................... 16
Bottom components ................................................................................................................ 17
3Illustrated parts catalog
Serial number location ............................................................................................................ 18
Computer major components ................................................................................................... 19
Display assembly components ................................................................................................. 23
Plastics Kit ............................................................................................................................. 24
Mass storage devices ............................................................................................................. 25
Miscellaneous parts ................................................................................................................ 26
Sequential part number listing .................................................................................................. 27
4Removal and replacement procedures
Preliminary replacement requirements ....................................................................................... 31
Tools required ......................................................................................................... 31
Service considerations ............................................................................................. 31
Plastic parts ............................................................................................. 31
Cables and connectors ............................................................................. 32
Drive handling ......................................................................................... 32
Grounding guidelines .............................................................................................. 33
Electrostatic discharge damage .................................................................. 33
Packaging and transporting guidelines ........................................ 34
Workstation guidelines .............................................................. 34
Equipment guidelines ................................................................. 35
v

Unknown user password .......................................................................................... 36
Component replacement procedures ........................................................................................ 37
Serial number ......................................................................................................... 37
Battery ................................................................................................................... 38
Computer feet ......................................................................................................... 39
Display assembly internal components ....................................................................... 40
Hard drive ............................................................................................................. 45
WLAN module ........................................................................................................ 47
TV tuner module ...................................................................................................... 49
Memory module ...................................................................................................... 50
Optical drive .......................................................................................................... 52
Keyboard ............................................................................................................... 54
Hinge cover ........................................................................................................... 56
Rear cover ............................................................................................................. 57
Top cover ............................................................................................................... 59
Fingerprint reader board .......................................................................................... 61
TouchPad on/off board ........................................................................................... 62
Display assembly .................................................................................................... 64
Audio/infrared board .............................................................................................. 67
Bluetooth module .................................................................................................... 68
Front USB board ..................................................................................................... 69
Power connector LED board ..................................................................................... 70
Rear USB board ...................................................................................................... 71
Subwoofer ............................................................................................................. 72
Video connector board ............................................................................................ 73
Processor fan .......................................................................................................... 75
System board ......................................................................................................... 76
Audio connector board ............................................................................................ 80
RTC battery ............................................................................................................ 81
Processor heat sink .................................................................................................. 83
Processor ............................................................................................................... 85
Video board heat sink ............................................................................................. 87
Video board fan ..................................................................................................... 89
Video board ........................................................................................................... 90
5Computer Setup
Starting Computer Setup ......................................................................................................... 92
Using Computer Setup ............................................................................................................ 93
Changing the language of Computer Setup ................................................................ 93
Navigating and selecting in Computer Setup .............................................................. 93
Displaying system information ................................................................................... 93
Restoring default settings in Computer Setup ............................................................... 94
Closing Computer Setup .......................................................................................... 94
Computer Setup menus ........................................................................................................... 95
File menu ............................................................................................................... 95
Security menu ......................................................................................................... 96
Diagnostics menu .................................................................................................... 96
System Configuration menu ...................................................................................... 97
vi

6Specifications
Computer specifications .......................................................................................................... 98
20.1-inch, WUXGA display specifications ................................................................................ 99
20.1-inch WSXGA+ display specifications .............................................................................. 100
Hard drive specifications ...................................................................................................... 101
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications .............................. 102
System DMA specifications .................................................................................................... 103
System interrupt specifications ............................................................................................... 104
System I/O address specifications .......................................................................................... 105
System memory map specifications ........................................................................................ 107
7Screw listing
Phillips PM2.5×5.0 screw ..................................................................................................... 108
Black Phillips PM2.0×5.0 captive screw .................................................................................. 113
Phillips PM2.5×12.0 captive screw ........................................................................................ 114
Phillips PM3.0×4.0 screw ..................................................................................................... 115
Phillips PM2.5×8.0 screw ..................................................................................................... 116
Phillips PM2.0×3.0 screw ..................................................................................................... 118
Phillips PM3.0×8.0 screw ..................................................................................................... 119
Phillips PM2.5×4.0 screw ..................................................................................................... 121
Phillips PM3.0×12.0 screw ................................................................................................... 122
Phillips 2.5×3.0 broad-head screw ........................................................................................ 123
Phillips PM2.5×11.0 screw ................................................................................................... 124
Silver Phillips PM2.0×4.0 screw ............................................................................................ 125
Slotted SM1.5×9.0 shoulder screw ........................................................................................ 127
Phillips PM2.5×13.0 captive screw ........................................................................................ 128
Silver Phillips PM2.0×5.0 captive screw ................................................................................. 129
Phillips PM2.5×8.0 captive screw .......................................................................................... 130
Black Phillips PM2.0×4.0 screw ............................................................................................. 131
8Backup and Recovery
Recovering system information ............................................................................................... 132
Creating recovery discs ......................................................................................... 132
Backing up your information ................................................................................... 133
When to back up ................................................................................... 133
Back up suggestions ............................................................................... 134
Using system restore points ..................................................................................... 134
When to create restore points .................................................................. 134
Create a system restore point ................................................................... 134
Restore to a previous date and time .......................................................... 136
Performing a recovery ........................................................................................... 137
Recovering from the recovery discs ........................................................... 137
Recovering from the partition on the hard drive .......................................... 137
9Connector pin assignments
Audio-out (headphone) ......................................................................................................... 138
Audio-in (microphone) .......................................................................................................... 138
External monitor ................................................................................................................... 139
RJ-45 (network) .................................................................................................................... 140
vii

Universal Serial Bus .............................................................................................................. 141
10 Power cord set requirements
Requirements for all countries or regions ................................................................................. 142
Requirements for specific countries or regions .......................................................................... 143
11 Recycling
Battery ................................................................................................................................ 144
Display ............................................................................................................................... 144
Index ............................................................................................................................... 150
viii

1Product description
Category Description
Product Name HP Pavilion HDX Entertainment Notebook PC
Processors Intel® Core™ 2 Extreme processors (4-MB L2 cache, 800-MHz front side bus
(FSB), 44-W):
X7900 2.8-GHz processor
X7800 2.6-GHz processor
Intel® Core™ Duo processors (4-MB L2 cache, 800-MHz FSB, 35-W):
T7700 2.4-GHz processor
T7500 2.2-GHz processor
T7300 2.0-GHz processor
T7100 1.8-GHz processor
System design supports up to 55-W requirement
Chipset Northbridge: Intel PM965
Southbridge: ICH8m
Graphics ATI Discrete PCI Express x 16 Graphics via MXM
Panels 20.1-inch WSXGA UltraBrightView (1680 × 1050), ~300 nits typical brightness
Memory 2 SODIMM slots
Customer-accessible/upgradable
PC2-5300, 667-MHz, DDR2
Dual-channel support
Supports up to 4096 MB of system memory
●4096-MB total system memory (2048 MB × 2)
●2048-MB total system memory (1024 MB × 2)
●1024-MB total system memory (512 MB × 2)
Hard drives Supports all Serial ATA (SATA) 9.5-mm, 2.5-inch hard drives
RAID software support not required for second hard drive
1

Category Description
Dual hard drive configurations:
●400-GB, 4200-rpm (200 GB × 2)
●320-GB, 5400-rpm (160 GB × 2)
●280-GB, 5400-rpm (160 GB + 120 GB)
●240-GB, 5400-rpm (120 GB + 120 MB)
●200-GB, 7200-rpm (100 GB × 2)
Optical drives 12.7-mm tray load
Parallel ATA
Fixed (1 screw for removal)
Support for the following optical drives:
●DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe
●HD-DVD Drive (with read-only function)
Camera Low-light VGA camera
Tilt: +/- 15 degrees, with activity LED
640 × 480 by 30 frames per second
Diskette drive Supports external USB drive only
Audio HD audio: SigmaTel STAC9271D5TAyy
10-channel, simultaneous Voice over IP (VoIP) output (V.7.1), with 95-dB signal-to-noise ratio
(SNR)
Dolby home theater support
12-band parametric equalizer (disabled when external connections are made)
Dynamic processing for tunable compression/limiter function
Speakers requirements:
4 speakers (40 mm × 20 mm × 10 mm dimensions)
2 speaker enclosures on the display panel, each with a 30-cc chamber
40-mm subwoofer located in base enclosure with 110-cc chamber, mechanically isolated from
the computer with soft elastomeric grommets and foam
V. 7.1 analog out and supported ports
Supports Microsoft Premium requirements
Pavilion-branded Altec Lansing speakers
2 omnidirectional microphones
Modem No integrated modem
Ethernet Intel 10/100/1000 Gigabit Ethernet network interface card (NIC)
Wireless Integrated wireless local area network (WLAN) options by way of wireless module:
2Chapter1Product description

Category Description
Intel PRO wireless 4965 a/b/g with 2 WLAN antennae built into the display assembly +
Bluetooth®
Intel PRO wireless 4965 a/b/g/n with 3 WLAN antennae built into the display assembly +
Bluetooth
Intel PRO wireless 3945 a/b/g with 2 WLAN antennae built into the display assembly +
Bluetooth
Integrated TV tuner options Integrated NTSC/ATSC hybrid TV tuner (in Canada and the United States)
Integrated analog/DVB-T TV tuner (in the rest of the world)
PAL to F-jack and infrared emitter with cable, included with TV tuner option
TV tuner antennas for both DVB-T and ATSC/NTSC
External media card One ExpressCard 54 slot, supports hybrid analog+ATSC and DVB-T TV tuner
Digital Media Slot: supports SD, MMC, SD I/O, MS, MSP, xD-Picture Card; with adapter,
supports mini versions of SD, MMC, and MS Duo (adapter is not included)
Ports Video ports:
VGA (Dsub 15-pin) supporting 1920 × 1200 external resolution @ 75 Hz, hot plug/unplug,
and auto-detect for correct output to wide-aspect video (disabled when connected to the HP
xb3000 Notebook Expansion Base and HP Notebook QuickDock)
High-definition multimedia interface (HDMI) V.1.2 supporting 1080p with High-bandwidth
Digital Content Protection (HDCP) key
Audio ports:
Analog audio-out V.7.1
Audio-in (stereo microphone)
Audio-out (stereo headphone, 2 ports)
Center low-frequency effect (LFE) output
Front, rear, and side speaker outputs
Consumer infrared
TV tuner ports:
Stereo audio input
RF input using PAL jack
S-Video capture input
Infrared emitter jack
Other ports:
AC power through 180-W Multipin AC adapter plug (Smart AC adapter)
Consumer infrared
eSATA
IEEE 1394a
RJ-45 (Ethernet, includes link and activity lights)
3

Category Description
S-Video-out (including composite video support) via docking only
USB (4)
Remote control The remote control is docked into the keyboard deck. The remote control can be ejected by
pressing the remote control eject button. The remote control can also be locked onto the
computer.
Software codes for all keys follow Microsoft® Media Center requirements.
The remote control battery is customer-accessible/upgradable.
Remote control weight:
●Without batteries: 41.5 to 46.5 grams
●With batteries: 45.0 to 50.0 grams
Remote control buttons:
●MS Start (MCE green)
●Numeric keypad (0 - 9)
●Clear
●Enter
●Channel up/down
●Volume up/down
●Fast forward
●Reverse
●Play/pause
●Previous/next track
●OK
●Back
●Mute
●Guide
●DVD player
●TV (in the United States)/Teletext (in Europe, the Middle East, and Africa)
●QuickPlay launch
●Record
●Information
●Power
●Music (in the United States)/R (in Europe, the Middle East, and Africa)
●Photos (in the United States)/G (in Europe, the Middle East, and Africa)
4Chapter1Product description

Category Description
●Video (in the United States)/Y (in Europe, the Middle East, and Africa)
●Zoom (in the United States)/B (in Europe, the Middle East, and Africa)
Docking Expansion port 3 supports the HP xb3000 Notebook Expansion Base and HP Notebook
QuickDock (does not support power via dock)
Keyboard/pointing devices 14.39-inch full-size keyboard with separate numeric keypad
Touchpad supports 2-way scrolling
Taps enabled as default
Power requirements 9-cell 2.55-Ah, 83-Wh Li-ion battery
180-W non-PFC AC adapter with localized cable plug support (multiwire plug with ground
pin, supports 2-pin DC connector)
Security Security cable slot
Fingerprint reader with VeriSoft software support
Operating system Preinstalled:
Windows Vista® Ultimate (64-bit)
Windows Vista Premium (32-bit)
Serviceability End-user replaceable parts:
AC adapter
Battery (system)
Hard drives (2)
Memory module
Optical drive
WLAN module
5

2External component identification
Top components
Display and top components
Item Component Description
(1) Speakers (4) Produce sound.
(2) Internal microphones (2) (select models only) Record sound.
NOTE: If there is a microphone icon next to each
microphone opening, the computer has internal
microphones.
(3) HP Webcam light On: The integrated camera is in use.
(4) HP Webcam Records video and captures still photographs.
6Chapter2External component identification

Item Component Description
(5) HP Webcam rotator Tilts the camera vertically.
(6) Internal display switch Turns off the display if the display is closed while the computer
is on.
Top-left buttons and lights
Item Component Description
(1) Power button* ●When the computer is off, press the button to turn on the
computer.
●When the computer is on, press the button to initiate
Sleep.
●When the computer is in the Sleep state, press the button
briefly to exit Sleep.
●When the computer is in Hibernation, press the button
briefly to exit Hibernation.
If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the computer.
To learn more about your power settings, select Start >
Control Panel > System and Maintenance > Power
Options.
(2) Power light ●On: The computer is on.
●Blinking: The computer is in the Sleep state.
●Off: The computer is off or in Hibernation.
(3) Media button ●Opens the QuickPlay program (for models with
QuickPlay preinstalled).
●Opens the DVDPlay program (for models with DVDPlay
preinstalled).
Top components 7

Item Component Description
NOTE: If the computer has been set up to require a logon
password, you may be asked to log on to Windows.
QuickPlay or DVDPlay opens after you log on. Refer to the
QuickPlay or DVDPlay software Help for more information.
(4) DVD button Opens the DVD playback feature of the QuickPlay program.
NOTE: If the computer has been set up to require a logon
password, you may be asked to log on to Windows.
QuickPlay opens after you log on. Refer to the QuickPlay
software Help for more information.
(5) TV play button Opens the TV module within the QuickPlay program.
(6) Previous/rewind button ●Plays the previous track or chapter when the button is
pressed once.
●Rewinds media when the button is pressed
simultaneously with the fn key.
(7) Stop button Stops playback.
(8) Play/pause button Plays or pauses media.
(9) Next/fast forward button ●Plays the next track or chapter when the button is
pressed once.
●Fast forwards media when the button is pressed
simultaneously with the fn key.
(10) Theater mode button Dims the lights on the computer.
(11) Remote control button Ejects the remote control.
(12) Caps lock light On: Caps lock is on.
*This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help
and Support.
8Chapter2External component identification

Top-right buttons, lights, and fingerprint reader
Item Component Function
(1) Fingerprint reader Allows a fingerprint logon to Windows, instead of a
password logon.
(2) Wireless button Turns the wireless feature on or off, but does not create a
wireless connection.
NOTE: To establish a wireless connection, a wireless
network must already be set up.
(3) Wireless light ●Blue: All integrated wireless devices, such as WLAN
devices and/or Bluetooth® devices, are turned on.
●Amber: All integrated wireless devices are turned off.
(4) Volume mute button Mutes and restores speaker sound.
(5) Volume mute light ●Blue: Computer sound is turned on.
●Amber: Computer sound is turned off.
(6) Volume down light Blinking: The volume scroll zone is being used to decrease
speaker volume.
(7) Volume scroll zone Adjusts speaker volume. Slide your finger to the left to
decrease volume and to the right to increase volume. You can
also tap the minus sign on the scroll zone to decrease volume,
or tap the plus sign on the scroll zone to increase volume.
(8) Volume up light Blinking: The volume scroll zone is being used to increase
speaker volume.
(9) Treble or bass volume down light (select models only) Blinking: The volume scroll zone is being used to decrease
treble or bass volume.
(10) Treble or bass volume scroll zone (select models only) Adjusts treble or bass volume. Slide your finger to the left to
decrease volume and to the right to increase volume. You can
also tap the minus sign on the scroll zone to decrease volume,
or tap the plus sign on the scroll zone to increase volume.
(11) Treble or bass volume up light (select models only) Blinking: The volume scroll zone is being used to increase
treble or bass volume.
(12) Optical drive button Releases the media tray.
(13) Optical drive light Blinking: The optical drive is being accessed.
Top components 9

Item Component Function
(14) Treble light (select models only) On: The treble volume function is on.
(15) Bass light (select models only) On: The bass volume function is on.
(16) Treble/bass button (select models only) Alternates between treble and bass volume controls.
(17) Num lock light On: Num lock is on or the embedded numeric keypad is
enabled.
TouchPad
Item Component Function
(1) TouchPad light ●Blue: TouchPad is enabled.
●Amber: TouchPad is disabled.
(2) TouchPad* Moves the pointer and selects or activates items on the screen.
(3) Left TouchPad button* Functions like the left button on an external mouse.
(4) TouchPad on/off button Enables/disables the TouchPad.
(5) TouchPad scroll zone* Scrolls up or down.
(6) Right TouchPad button* Functions like the right button on an external mouse.
*This table describes factory settings. View or change pointing device preferences by selecting Start > Control Panel >
Hardware and Sound > Mouse.
10 Chapter 2External component identification

Keys
Item Component Description
(1) esc key Displays system information when pressed in combination
with the fn key.
(2) Function keys Execute frequently used system functions when pressed in
combination with the fn key.
(3) Integrated numeric keypad keys Can be used like the keys on an external numeric keypad.
(4) fn key Executes frequently used system functions when pressed in
combination with a function key or the fn key.
(5) Windows logo key Displays the Windows Start menu.
(6) Windows applications key Displays a shortcut menu for items beneath the pointer.
Keys 11

Front components
Item Component Function
(1) Power light ●On: The computer is on.
●Blinking: The computer is in the Sleep state.
●Off: The computer is off or in Hibernation.
(2) Battery light ●On: A battery is charging.
●Blinking: A battery that is the only available power
source has reached a low battery level or a critical
battery level.
●Off: If the computer is plugged into an external power
source, the light is turned off when all batteries in the
computer are fully charged. If the computer is not
plugged into an external power source, the light stays
off until the battery reaches a low battery level.
(3) Drive light Blinking: The hard drive or optical drive is being accessed.
(4) Consumer infrared lens Receives a signal from a remote control device, such as the
HP Remote Control.
(5) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo
array microphone, or monaural microphone.
(6) Audio-out (headphone) jacks (2) Produce sound when connected to optional powered stereo
speakers, headphones, ear buds, a headset, or television
audio.
12 Chapter 2External component identification