HP Pavilion DV6-1378 Manual

Maintenance and Service
Guide
HP Pavilion dv6000 Notebook PC
Document Part Number: 416618 - 0 03
April 2007
This guide is a troubleshooting reference used for maintaining
and servicing the computer. It provides comprehensive
information on identifying computer features, components, and
spare parts; troubleshooting computer problems; and performing
computer disassembly procedures.

© Copyright 2006, 2007 Hewlett-Packard Development Company, L.P.
Microsoft, Windows and Windows Vista are either trademarks or registered
trademarks. Intel, Core, and Celeron are trademarks or registered
trademarks of Intel Corporation or its subsidiaries in the United States and
other countries and regions. Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard Company under license. SD Logo
is a trademark of its proprietor. AMD, the AMD Arrow logo and
combinations thereof are trademarks of Advanced Micro Devices, Inc.
The information contained herein is subject to change without notice. The
only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Maintenance and Service Guide
HP Pavilion dv6000 Notebook PC
Third Edition: April 2007
First Edition: August 2006
Document Part Number: 416618-003

Safety warning notice
ÅWARNING: To reduce the possibility of heat-related injuries or of
overheating the computer, do not place the computer directly on your
lap or obstruct the computer air vents. Use the computer only on a hard,
flat surface. Do not allow another hard surface, such as an adjoining
optional printer, or a soft surface, such as pillows or rugs or clothing, to
block airflow. Also, do not allow the AC adapter to contact the skin or a
soft surface, such as pillows or rugs or clothing, during operation. The
computer and the AC adapter comply with the user-accessible surface
temperature limits defined by the International Standard for Safety of
Information Technology Equipment (IEC 60950).

Maintenance and Service Guide v
Contents
1 Product Description
1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
1.2 Resett ing the Computer . . . . . . . . . . . . . . . . . . . . . . 1–4
1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5
1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6
1.5 Design overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21
2Troubleshooting
2.1 Setup Utility in Windows XP . . . . . . . . . . . . . . . . . . 2–1
Using the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . 2–1
Setup Utility Menus . . . . . . . . . . . . . . . . . . . . . . . . . 2–5
2.2 Setup Utility in Windows Vista . . . . . . . . . . . . . . . . 2–8
Using the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . 2–8
Setup Utility Menus . . . . . . . . . . . . . . . . . . . . . . . . 2–11
2.3 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . 2–15

vi Maintenance and Service Guide
Contents
3 Illustrated Parts Catalog
3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1
3.2 Computer Major Components. . . . . . . . . . . . . . . . . . 3–2
3.3 Display Assembly Components . . . . . . . . . . . . . . . 3–22
3.4 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–24
3.5 Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–26
3.6 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–28
3.7 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–31
4 Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2
Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2
4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4
4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–6
4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–7

Contents
Maintenance and Service Guide vii
5 Removal and Replacement Procedures
5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3
5.3 Preparing the Computer For Disassembly . . . . . . . . 5–5
5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7
5.5 Computer Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11
5.6 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–12
5.7 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–15
5.8 Mini Card Module. . . . . . . . . . . . . . . . . . . . . . . . . . 5–16
5.9 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21
5.10 Switch Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–23
5.11 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–26
5.12 Speaker Assembly. . . . . . . . . . . . . . . . . . . . . . . . . 5–30
5.13 Power Button Board . . . . . . . . . . . . . . . . . . . . . . . 5–31
5.14 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–33
5.15 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–46
5.16 Audio Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–52
5.17 Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . 5–54
5.18 ExpressCard Assembly . . . . . . . . . . . . . . . . . . . . . 5–56
5.19 USB/Power Connector Board . . . . . . . . . . . . . . . . 5–59
5.20 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–61
5.21 Fan/Heat Sink Assembly. . . . . . . . . . . . . . . . . . . . 5–66
5.22 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–69

viii Maintenance and Service Guide
Contents
6 Specifications
AScrewListing
B Backup and Recovery in Windows XP
C Backup and Recovery in Windows Vista
D Display Component Recycling
E Connector Pin Assignments
F Power Cord Set Requirements
Index

Maintenance and Service Guide 1–1
1
Product Description
The HP Pavilion dv6000 Notebook PC offers advanced
modularity, Intel® Core™ Duo and Celeron® and AMD
Turion™ 64 Mobile Technology and Mobile AMD Sempron™
processors, and extensive multimedia support.
HP Pavilion dv6000 Notebook PC

1–2 Maintenance and Service Guide
Product Description
1.1 F e a t u r e s
■The following processors are available, varying by
computer model:
❏Intel Core Duo T7200 (2.00-GHz)
❏Intel Core Duo T1350 (1.86-GHz)
❏Intel Core Duo T5600 (1.83-GHz)
❏Intel Core Duo T2350 (1.86-GHz)
❏Intel Core Duo T2250 (1.73-GHz)
❏Intel Core Duo T5500 (1.66-GHz)
❏Intel Core Duo T5200 (1.66-GHz)
❏Intel Core Duo T2060 (1.60-GHz)
❏Intel Core Duo T2300E (1.66-GHz)
❏Intel Core Duo T2050 (1.60-GHz)
❏Intel Celeron 440 (1.86-GHz)
❏Intel Celeron 430 (1.73-GHz)
❏Intel Celeron 420 (1.60-GHz)
❏AMD Turion ML-60 2.0-GHz
❏AMD Turion ML-56 1.8-GHz
❏AMD Turion ML-52 1.6-GHz
❏AMD Turion ML-50 1.6-GHz
❏Mobile AMD Sempron 3500+ (1.8-GHz)
❏Mobile AMD Sempron 3400+ (1.8-GHz)
❏Mobile AMD Sempron 3200+ (1.6-GHz)
■15.4-inch WXGA (1280 × 768) TFT display with over
16.7 million colors, varying by computer model
■200-, 160-, 120-, 100-, 80-, 60-, or 40-GB high-capacity hard
drive, varying by computer model
■256-MB DDR synchronous DRAM (SDRAM) at 667 MHz,
expandable to 2.0 GB

Product Description
Maintenance and Service Guide 1–3
■Microsoft® Windows Vista™ Business, Windows Vista
Home Basic, and Windows® XP Professional
■Full-size Windows keyboard with embedded numeric keypad
■TouchPad pointing device with on/off button and dedicated
two-way scroll zone
■Integrated 10/100 BASE-T Ethernet local area network
(LAN) network interface card (NIC) with RJ-45 jack
■Integrated high-speed 56K modem with RJ-11 jack
■Integrated wireless support for Mini Card IEEE 802.11b and
802.11b/g WLAN device
■Support for ExpressCard
■External 90- or 65-watt AC adapter with 3-wire power cord
■6-cell or 12-cell Li-Ion battery
■Stereo speakers with volume up and down buttons
■Integrated microphones (select models only)
■Support for the following optical drives:
❏DVD±RW/R and CD-RW Double-Layer Combo Drive
with LightScribe
❏DVD±RW/R and CD-RW Double-Layer Combo Drive
❏DVD/CD-RW Combo Drive
■Connectors:
❏Audio-in (microphone)
❏Audio-out (headphone)
❏Consumer infrared lens
❏Docking (select models only)
❏ExpressCard
❏External monitor
❏IEEE 1394 digital (select models only)
❏Digital Media Slot (select models only)
❏Power

1–4 Maintenance and Service Guide
Product Description
❏RJ-11 (modem)
❏RJ-45 (network)
❏S-Video-out (select models only)
❏Universal Serial Bus (USB) v. 2.0
1.2 Resetting the Computer
If the computer you are servicing has an unknown password,
follow these steps to clear the password. These steps also
clear CMOS:
1. Prepare the computer for disassembly (refer to Section 5.3,
“Preparing the Computer For Disassembly,” for more
information).
2. Remove the real-time clock (RTC) battery (refer to
Section 5.7, “RTC Battery,” for more information).
3. Wait approximately 5 minutes.
4. Replace the RTC battery and reassemble the computer.
5. Connect AC power to the computer. Do not reinsert any
batteries at this time.
6. Turn on the computer.
All passwords and all CMOS settings have been cleared.

Product Description
Maintenance and Service Guide 1–5
1. 3 Powe r M a n a g e m e n t
The computer comes with power management features that
extend battery operating time and conserve power. The
computer supports the following power management features:
■Standby
■Hibernation
■Setting customization by the user
■Hotkeys for setting the level of performance
■Battery calibration
■Lid switch standby/resume
■Power button
■Advanced Configuration and Power Management (ACPM)
compliance

1–6 Maintenance and Service Guide
Product Description
1.4 External Components
The external components on the front of the computer are shown
below and described in Table 1-1.
Front Components
Table 1-1
Front Components
Item Component Function
1 Power light On: The computer is on.
Blinking: The computer is in standby.
Off: The computer is off or in hibernation.
2 Battery light On: A battery is charging.
Blinking: A battery that is the only available
power source has reached a low-battery
condition. When the battery reaches a
critical low-battery condition, the battery
light begins blinking rapidly.
Off: If the computer is plugged into an
external power source, the light is turned off
when all batteries in the computer are fully
charged. If the computer is not plugged into
an external power source, the light stays off
until the battery reaches a low-battery
condition.

Product Description
Maintenance and Service Guide 1–7
3 Drive light Blinking: The hard drive or optical drive is
being accessed.
4 Wireless switch Turns the wireless feature on or off, but
does not create a wireless connection.
✎A wireless network must be set up to
establish a wireless connection.
5 Wireless light Blue: An integrated wireless device, such
as a wireless local area network (LAN)
device and/or a Bluetooth® device, is
turned on.
Amber: All wireless devices are turned off.
6 Consumer infrared
lens (select models
only)
Receives a signal from the HP Remote
Control.
7Audio-in
(microphone) jack
Connects an optional computer headset
microphone, stereo array microphone, or
monaural microphone.
8Audio-out
(headphone) jack
Provides sound when connected to optional
powered stereo speakers, headphones,
ear buds, a headset, or television audio.
Audio-out
(headphone) S/PDIF
jack (select models
only)
Provides enhanced audio performance,
including surround sound and other
high-end audio output.
Table 1-1
Front Components
(Continued)
Item Component Function

1–8 Maintenance and Service Guide
Product Description
The external components on the left side of the computer are
shown below and described in Table 1-2.
Left-Side Components
Table 1-2
Left-Side Components
Item Component Function
1 Security cable slot Attaches an optional security cable to the
computer.
✎The security cable is designed to act
as a deterrent, but it may not prevent
the computer from being mishandled
or stolen.
2 S-Video-out jack Connects an optional S-Video device such
as a television, VCR, camcorder, overhead
projector, or video capture card.
3 External monitor port Connects an external VGA monitor or
projector.

Product Description
Maintenance and Service Guide 1–9
4 Expansion port 3 Connects the computer to an optional
expansion product.
✎The computer has only one
expansion port. The term
expansion
port 3
describes the type of
expansion port.
5 RJ-45 (network) jack Connects a network cable.
✎On select computer models, the
network jack provides Gigabit
Ethernet functionality.
6 RJ-11 (modem) jack Connects a modem cable.
7 HDMI port
(select models only)
Connects an optional audio or video device
such as a high definition television, set-top
box, DVD player, or any compatible digital
or audio device.
8 USB ports (2) Connect optional USB devices.
9 1394 port (select
models only)
Connects an optional IEEE 1394 or 1394a
device, such as a camcorder.
10 Digital Media Slot
(select models only)
Supports the following optional digital card
formats: Secure Digital (SD) Memory Card,
MultiMediaCard (MMC), Secure Digital
Input/Output (SD I/O), Memory Stick (MS),
Memory Stick Pro (MSP), xDPicture Card
(XD), xD-Picture Card (XD) Type M.
Table 1-2
Left-Side Components
(Continued)
Item Component Function

1–10 Maintenance and Service Guide
Product Description
The external components on the right side of the computer
are shown below and described in Table 1-3.
Right-Side Components
Table 1-3
Right-Side Components
Item Component Function
1 ExpressCard slot Supports optional ExpressCard/54 cards.
2 Optical drive Reads an optical disc.
3 USB port
(select models only)
Connects an optional USB device.
4 Power connector Connects an AC adapter.

Product Description
Maintenance and Service Guide 1–11
The computer keyboard components are shown below and
described in Table 1-4.
Keyboard Components

1–12 Maintenance and Service Guide
Product Description
Table 1-4
Keyboard Components
Item Component Function
1 Function keys Execute frequently used system functions
when pressed in combination with the
fn key.
2caps lock key Enables caps lock and turns on the caps
lock light.
3fn key Executes frequently used system
functions when pressed in combination
with a function key or the esc key.
4 Windows logo key Displays the Microsoft Windows Start
menu.
5Windows
applications key
Displays a shortcut menu for items
beneath the pointer.
6 Arrow keys Move the cursor around the screen.
7 Embedded numeric
keypad keys
Can be used like the keys on an external
numeric keypad.
8num lock key Enables numeric lock, turns on the
embedded numeric keypad, and turns
on the num lock light.

Product Description
Maintenance and Service Guide 1–13
The computer top components are shown below and described in
Table 1-5.
Top Components, Part 1