HP Pavilion DV6-1378 Manual

Maintenance and Service
Guide
HP Pavilion dv6000 Notebook PC
Document Part Number: 416618 - 0 03
April 2007
This guide is a troubleshooting reference used for maintaining
and servicing the computer. It provides comprehensive
information on identifying computer features, components, and
spare parts; troubleshooting computer problems; and performing
computer disassembly procedures.

© Copyright 2006, 2007 Hewlett-Packard Development Company, L.P.
Microsoft, Windows and Windows Vista are either trademarks or registered
trademarks. Intel, Core, and Celeron are trademarks or registered
trademarks of Intel Corporation or its subsidiaries in the United States and
other countries and regions. Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard Company under license. SD Logo
is a trademark of its proprietor. AMD, the AMD Arrow logo and
combinations thereof are trademarks of Advanced Micro Devices, Inc.
The information contained herein is subject to change without notice. The
only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Maintenance and Service Guide
HP Pavilion dv6000 Notebook PC
Third Edition: April 2007
First Edition: August 2006
Document Part Number: 416618-003

Safety warning notice
ÅWARNING: To reduce the possibility of heat-related injuries or of
overheating the computer, do not place the computer directly on your
lap or obstruct the computer air vents. Use the computer only on a hard,
flat surface. Do not allow another hard surface, such as an adjoining
optional printer, or a soft surface, such as pillows or rugs or clothing, to
block airflow. Also, do not allow the AC adapter to contact the skin or a
soft surface, such as pillows or rugs or clothing, during operation. The
computer and the AC adapter comply with the user-accessible surface
temperature limits defined by the International Standard for Safety of
Information Technology Equipment (IEC 60950).

Maintenance and Service Guide v
Contents
1 Product Description
1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
1.2 Resett ing the Computer . . . . . . . . . . . . . . . . . . . . . . 1–4
1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5
1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6
1.5 Design overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21
2Troubleshooting
2.1 Setup Utility in Windows XP . . . . . . . . . . . . . . . . . . 2–1
Using the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . 2–1
Setup Utility Menus . . . . . . . . . . . . . . . . . . . . . . . . . 2–5
2.2 Setup Utility in Windows Vista . . . . . . . . . . . . . . . . 2–8
Using the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . 2–8
Setup Utility Menus . . . . . . . . . . . . . . . . . . . . . . . . 2–11
2.3 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . 2–15

vi Maintenance and Service Guide
Contents
3 Illustrated Parts Catalog
3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1
3.2 Computer Major Components. . . . . . . . . . . . . . . . . . 3–2
3.3 Display Assembly Components . . . . . . . . . . . . . . . 3–22
3.4 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–24
3.5 Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–26
3.6 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–28
3.7 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–31
4 Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2
Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2
4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4
4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–6
4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–7

Contents
Maintenance and Service Guide vii
5 Removal and Replacement Procedures
5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3
5.3 Preparing the Computer For Disassembly . . . . . . . . 5–5
5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7
5.5 Computer Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11
5.6 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–12
5.7 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–15
5.8 Mini Card Module. . . . . . . . . . . . . . . . . . . . . . . . . . 5–16
5.9 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21
5.10 Switch Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–23
5.11 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–26
5.12 Speaker Assembly. . . . . . . . . . . . . . . . . . . . . . . . . 5–30
5.13 Power Button Board . . . . . . . . . . . . . . . . . . . . . . . 5–31
5.14 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–33
5.15 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–46
5.16 Audio Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–52
5.17 Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . 5–54
5.18 ExpressCard Assembly . . . . . . . . . . . . . . . . . . . . . 5–56
5.19 USB/Power Connector Board . . . . . . . . . . . . . . . . 5–59
5.20 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–61
5.21 Fan/Heat Sink Assembly. . . . . . . . . . . . . . . . . . . . 5–66
5.22 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–69

viii Maintenance and Service Guide
Contents
6 Specifications
AScrewListing
B Backup and Recovery in Windows XP
C Backup and Recovery in Windows Vista
D Display Component Recycling
E Connector Pin Assignments
F Power Cord Set Requirements
Index

Maintenance and Service Guide 1–1
1
Product Description
The HP Pavilion dv6000 Notebook PC offers advanced
modularity, Intel® Core™ Duo and Celeron® and AMD
Turion™ 64 Mobile Technology and Mobile AMD Sempron™
processors, and extensive multimedia support.
HP Pavilion dv6000 Notebook PC

1–2 Maintenance and Service Guide
Product Description
1.1 F e a t u r e s
■The following processors are available, varying by
computer model:
❏Intel Core Duo T7200 (2.00-GHz)
❏Intel Core Duo T1350 (1.86-GHz)
❏Intel Core Duo T5600 (1.83-GHz)
❏Intel Core Duo T2350 (1.86-GHz)
❏Intel Core Duo T2250 (1.73-GHz)
❏Intel Core Duo T5500 (1.66-GHz)
❏Intel Core Duo T5200 (1.66-GHz)
❏Intel Core Duo T2060 (1.60-GHz)
❏Intel Core Duo T2300E (1.66-GHz)
❏Intel Core Duo T2050 (1.60-GHz)
❏Intel Celeron 440 (1.86-GHz)
❏Intel Celeron 430 (1.73-GHz)
❏Intel Celeron 420 (1.60-GHz)
❏AMD Turion ML-60 2.0-GHz
❏AMD Turion ML-56 1.8-GHz
❏AMD Turion ML-52 1.6-GHz
❏AMD Turion ML-50 1.6-GHz
❏Mobile AMD Sempron 3500+ (1.8-GHz)
❏Mobile AMD Sempron 3400+ (1.8-GHz)
❏Mobile AMD Sempron 3200+ (1.6-GHz)
■15.4-inch WXGA (1280 × 768) TFT display with over
16.7 million colors, varying by computer model
■200-, 160-, 120-, 100-, 80-, 60-, or 40-GB high-capacity hard
drive, varying by computer model
■256-MB DDR synchronous DRAM (SDRAM) at 667 MHz,
expandable to 2.0 GB

Product Description
Maintenance and Service Guide 1–3
■Microsoft® Windows Vista™ Business, Windows Vista
Home Basic, and Windows® XP Professional
■Full-size Windows keyboard with embedded numeric keypad
■TouchPad pointing device with on/off button and dedicated
two-way scroll zone
■Integrated 10/100 BASE-T Ethernet local area network
(LAN) network interface card (NIC) with RJ-45 jack
■Integrated high-speed 56K modem with RJ-11 jack
■Integrated wireless support for Mini Card IEEE 802.11b and
802.11b/g WLAN device
■Support for ExpressCard
■External 90- or 65-watt AC adapter with 3-wire power cord
■6-cell or 12-cell Li-Ion battery
■Stereo speakers with volume up and down buttons
■Integrated microphones (select models only)
■Support for the following optical drives:
❏DVD±RW/R and CD-RW Double-Layer Combo Drive
with LightScribe
❏DVD±RW/R and CD-RW Double-Layer Combo Drive
❏DVD/CD-RW Combo Drive
■Connectors:
❏Audio-in (microphone)
❏Audio-out (headphone)
❏Consumer infrared lens
❏Docking (select models only)
❏ExpressCard
❏External monitor
❏IEEE 1394 digital (select models only)
❏Digital Media Slot (select models only)
❏Power