HP Pavilion DV6-3033 Manual

HP Pavilion dv6 Entertainment PC
Maintenance and Service Guide

© Copyright 2010 Hewlett-Packard
Development Company, L.P.
ATI Mobility Radeon is a registered
trademark of Advanced Micro Devices, Inc.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-
Packard Company under license. Intel,
Celeron, Core, and Pentium are trademarks
of Intel Corporation in the U.S. and
other countries. Microsoft, Windows, and
Windows Vista are U.S. registered
trademarks of Microsoft Corporation.
SD Logo is a trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: July 2010
Document Part Number: 597854-001

MSG revision history
Revision Publication date Description
A August 2010 ●Updated commodities in the following location: Product description
on page 1.
●Added newly supported processors to spare parts listings in the following
locations: Computer major components on page 18, Sequential part number
listing on page 33, Processor on page 91.
●Removed obsolete processors from spare parts listings in the following
locations: Computer major components on page 18, Sequential part number
listing on page 33, Processor on page 91.
●Added newly supported system boards to spare parts listings in the following
locations: Computer major components on page 18, Sequential part number
listing on page 33, System board on page 86.
●Removed obsolete system boards from spare parts listings in the following
locations: Computer major components on page 18, Sequential part number
listing on page 33, System board on page 86.
●Added newly supported hard drives to spare parts listings in the following
locations: Computer major components on page 18, Mass storage devices
on page 30, Sequential part number listing on page 33, Hard drive
on page 52.
●Added newly supported WLAN modules to spare parts listings in the following
locations: Computer major components on page 18, Sequential part number
listing on page 33, WLAN module on page 54.
●Added newly supported keyboards to spare parts listings in the following
locations: Computer major components on page 18 and Sequential part
number listing on page 33.
●Updated miscellaneous parts to spare parts listings in the following locations:
Miscellaneous parts on page 31 and Sequential part number listing
on page 33.
●Updated hard drive specifications in the following location: Hard drive
specifications on page 98.
iii

iv MSG revision history

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
v

vi Safety warning notice

Table of contents
1 Product description ........................................................................................................... 1
2 External component identification ..................................................................................... 6
Top components ...................................................................................................................... 6
TouchPad ................................................................................................................. 6
TouchPad buttons ...................................................................................................... 7
Lights ....................................................................................................................... 8
Buttons and Fingerprint Reader (select models only) ....................................................... 9
Keys ...................................................................................................................... 10
Front components ................................................................................................................... 10
Right-side components ............................................................................................................ 11
Left-side components ............................................................................................................... 12
Bottom components ................................................................................................................ 13
Display components ............................................................................................................... 14
Wireless antennas .................................................................................................................. 15
3 Illustrated parts catalog .................................................................................................. 16
Service tag ............................................................................................................................ 16
Computer major components ................................................................................................... 18
Display assembly components ................................................................................................. 27
Touchscreen display assembly spare parts .................................................................. 27
BrightView display assembly spare parts .................................................................... 29
Mass storage devices ............................................................................................................. 30
Plastics Kit ............................................................................................................................. 31
Miscellaneous parts ................................................................................................................ 31
Sequential part number listing .................................................................................................. 33
4 Removal and replacement procedures ............................................................................ 42
Preliminary replacement requirements ....................................................................................... 42
Tools required ......................................................................................................... 42
Service considerations ............................................................................................. 42
Plastic parts ............................................................................................. 42
Cables and connectors ............................................................................. 43
Drive handling ......................................................................................... 43
Grounding guidelines .............................................................................................. 44
Electrostatic discharge damage .................................................................. 44
Packaging and transporting guidelines ........................................ 45
Workstation guidelines .............................................................. 45
vii

Equipment guidelines ................................................................. 46
Component replacement procedures ........................................................................................ 47
Service tag ............................................................................................................. 47
Computer feet ......................................................................................................... 49
Battery ................................................................................................................... 50
Hard drive cover ..................................................................................................... 51
Hard drive ............................................................................................................. 52
WLAN module ........................................................................................................ 54
Memory module ...................................................................................................... 57
RTC battery ............................................................................................................ 58
Optical drive .......................................................................................................... 59
Keyboard ............................................................................................................... 60
Top cover ............................................................................................................... 62
Power button board ................................................................................................. 65
Touchscreen display assembly .................................................................................. 67
BrightView display assembly .................................................................................... 72
Webcam/microphone module .................................................................................. 77
Bluetooth module .................................................................................................... 78
Speaker assembly ................................................................................................... 80
USB board ............................................................................................................. 82
Power connector ..................................................................................................... 84
System board ......................................................................................................... 86
Fan/heat sink assembly ........................................................................................... 89
Processor ............................................................................................................... 91
5 Setup Utility (BIOS) ......................................................................................................... 93
Starting Setup Utility ............................................................................................................... 93
Using Setup Utility .................................................................................................................. 93
Changing the language of Setup Utility ...................................................................... 93
Navigating and selecting in Setup Utility .................................................................... 94
Displaying system information ................................................................................... 94
Restoring default settings in Setup Utility ..................................................................... 94
Exiting Setup Utility ................................................................................................. 95
Setup Utility menus ................................................................................................................. 95
Main menu ............................................................................................................. 95
Security menu ......................................................................................................... 95
System Configuration menu ...................................................................................... 96
Diagnostics menu .................................................................................................... 96
6 Specifications .................................................................................................................. 97
Computer specifications .......................................................................................................... 97
39.6-cm (15.6-inch) display specifications ................................................................................ 98
Hard drive specifications ........................................................................................................ 98
viii

LightScribe DVD±R/RW SuperMulti DL Drive specifications ......................................................... 99
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive specifications ............................. 100
System DMA specifications ....................................................................................................101
UMA system interrupt specifications ........................................................................................101
Discrete system interrupt specifications ....................................................................................102
Switchable graphics system interrupt specifications .................................................................. 102
Switchable graphics system I/O address specifications .............................................................103
UMA system I/O address specifications ..................................................................................105
Discrete system I/O address specifications .............................................................................. 107
System memory map specifications ........................................................................................ 109
7 Backup and Recovery ................................................................................................... 111
Recovering system information ............................................................................................... 111
Creating recovery discs ......................................................................................... 112
Backing up your information ..................................................................................................112
When to back up .................................................................................................. 112
Backup suggestions ............................................................................................... 113
Using system restore points .....................................................................................113
When to create restore points .................................................................. 114
Create a system restore point ...................................................................114
Restore to a previous date and time ..........................................................114
Performing a recovery .......................................................................................................... 114
Recovering from the recovery discs ..........................................................................115
Recovering from the dedicated recovery partition (select models only) ......................... 115
8 Connector pin assignments ........................................................................................... 116
Audio-in (microphone) .......................................................................................................... 116
Audio-out (headphone) ......................................................................................................... 116
External monitor ...................................................................................................................116
HDMI ................................................................................................................................. 118
RJ-11 (modem) .....................................................................................................................119
Universal Serial Bus ..............................................................................................................119
9 Power cord set requirements ........................................................................................ 120
Requirements for all countries or regions ................................................................................. 120
Requirements for specific countries or regions .......................................................................... 120
10 Recycling .................................................................................................................... 122
Battery ................................................................................................................................122
Display ............................................................................................................................... 122
Index ............................................................................................................................... 126
ix

x

1 Product description
Category Description
Product Name HP Pavilion dv6 Entertainment PC
Processors Intel® Core™ 2 Quad Intel Core i7 Processors
Intel Core i7-840QM processor with 1.86 GHz, SC turbo up to 3.2 GHz, Quad 45 W
Intel Core i7-740QM processor with 1.73 GHz, SC turbo up to 2.93 GHz, Quad 45 W
Intel Core i7-720QM processor with 1.6 GHz, SC turbo up to 2.8 GHz, Quad 45 W
Intel Core 2 Duo Intel Core i5 Processors
Intel Core i5-580M processor with 2.66 GHz, SC turbo up to 3.33 GHz, Dual 35 W
Intel Core i5-560M processor with 2.66 GHz, SC turbo up to 3.33 GHz, Dual 35 W
Intel Core i5-540M processor with 2.53 GHz, SC turbo up to 3.06 GHz, Dual 35 W
Intel Core i5-520M processor with 2.4 GHz, SC turbo up to 2.93 GHz, Dual 35 W
Intel Core i5-460M processor with 2.53 GHz, SC turbo up to 2.8 GHz, Dual 35 W
Intel Core i5-450M processor with 2.4 GHz, SC turbo up to 2.66 GHz, Dual 35 W
Intel Core i3 Processors
Intel Core i3-380M processor with 2.53 GHz, Dual 35 W
Intel Core i3-370M processor with 2.4 GHz, Dual 35 W
Intel Core i3-350M processor with 2.26 GHz, Dual 35 W
Intel Pentium P6 Processors
Intel Pentium P6200 processor with 2.13 GHz
Intel Pentium P6100 processor with 2.00 GHz
Intel Pentium P6000 processor with 1.86 GHz
Chipset Intel HM55 Express Chipset
Graphics Intel HD graphics
Switchable discrete graphics
ATI Mobility Radeon™ HD 5650 Radeon with 1024 MB of dedicated video memory (64
Mx16 DDR3 800 MHz x 8 PCs)
ATI Mobility Radeon HD 5450 Radeon and 5470 Radeon with 512 MB of dedicated video
memory (64 Mx16 DDR3 800 MHz x 4 PCs)
Supports Blu-ray and/or HD-DVD playback with HD Decode, DX11 support
and HDMI support
Panels 39.6-cm (15.6-inch) SVA HD LED BrightView (1366x768) (5.5 mm max)
1

Category Description
39.6-cm (15.6-inch) HD+ LED Touchscreen
Supports lighted logo on top bezel
Memory Two customer-accessible/upgradeable SODIMM slots
DDR3,1333 MHz
Supports dual channel
Supports up to 8 GB system memory in the following configurations:
1024-MB total system memory (1024 MB x 1)
2048-MB total system memory (1024 MB x 2, dual-channel)
2048-MB total system memory (2048 MB x 1)
3072-MB total system memory (1024 MB x 1 + 2048 MB x 1)
4096-MB total system memory (2048 MB x 2, dual-channel)
6144-MB total system memory (2048 MB x 1 + 4096 MB x 1)
8192-MB total system memory (4096 MB x 2, dual-channel)
Hard drives Supports all Serial ATA (SATA) 9.5-mm, 6.35-cm (2.5-inch) hard drives
Supports one hard drive
Supports solid state drives (SSD)
Supports Accelerometer Hard Drive Protection
Single hard drive configurations:
160-GB SSD
250 GB (7200 rpm, 9.5 mm)
320 GB (7200 rpm, 9.5 mm)
500 GB (5400 and 7200 rpm, 9.5 mm)
640 GB (5400 and 7200 rpm, 9.5 mm)
750 GB (5200 and 5400 rpm, 12.5 mm)
1 TB (5200 and 5400 rpm, 12.5 mm)
Optical drives 12.7-mm tray load
Serial ATA (SATA)
Fixed (removal of one screw required)
Supports the following optical drives:
LightScribe DVD±R/RW SuperMulti DL Drive
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive
Webcam Low-light VGA camera
2 Chapter 1 Product description

Category Description
Fixed (no tilt)
Activity LED
640 × 480 by 24 frames per second
Microphone 2 omnidirectional microphones, dual-array with appropriate software (supports beam
forming, echo cancellation, and noise suppression)
Audio HD Audio
Dolby advance audio
Integrated subwoofer
Supports Microsoft® Premium Requirements
Pavilion-branded Altec Lansing speakers
Ethernet Integrated 10/100/1000 network interface card (NIC)
Wireless Integrated wireless local area network (WLAN) options by way of wireless
module:
Atheros AR9285 802.11b/g/n 1x1 WLAN module
Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter
Intel® Centrino® Advanced–N + WiMAX 6250 WLAN module
Intel Centrino Wireless-N 1000 802.11b/g/n 1x2
Broadcom 4313 802.11b/g/n 1x1 WLAN module
Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo Adapter
Broadcom 43225 802.11b/g/n WLAN module
Broadcom 43224 802.11a/b/g/n 2x2 WLAN module
Broadcom 43224 802.11a/b/g/n 2x2 WLAN module
TV tuner DVB-T TV tuner module (select models only)
DVB-T TV tuner antenna (select models only)
Remote control (full-function with teletext) (select models only)
External media card 5–n-1 Digital Media Reader
Digital Media Slot supports Secure Digital (SD ) Memory Card, MultiMediaCard (MMC),
Secure Digital High Capacity (SDHC), Memory Stick (MS), Memory Stick Pro (MSP), xD-
Picture Card (XD)
Supports mini versions with adapter (adapter not included)
Internal card expansion One half-size mini-card slot for WLAN
Ports VGA, 15-pin supporting 1920 × 1200 resolution at 75 Hz
VGA, 15-pin supporting 1600 × 1200 resolution at 75 Hz
3

Category Description
Hot Plug/Unplug and auto detect for correct output to wide-aspect versus standard aspect
video
High-Definition Multimedia Interface (HDMI) v1.3 supporting 1080p and 1920 x 1080 at
60 Hz and 1920 x 1200 at 60 Hz DVI Mode
eSATA port combo with fourth USB port
USB 2.0 (three ports)
RJ-45 Ethernet
Headphone/line out
Microphone input (audio-in)
AC Smart Pin adapter plug
Keyboard/pointing
devices
38.1-cm (15-inch) full-size keyboard
Dura-coat, island-style
Backlit dura-coat, island-style (select models only)
Mylar clickpad cover
Clickpad
Multitouch gestures enabled as default
Taps enabled as default
Power requirements 6-cell, 55-Wh, 2.55-Ah Li-ion battery
6-cell, 62-Wh, 2.8-Ah Li-ion battery
9-cell, 93-Wh, 2.8-Ah Li-ion battery
65-W AC adapter
90-W AC adapter
120-W AC adapter
65-W slim travel adapter (smart-pin)
Security Kensington security lock
Fingerprint reader with Digital Persona software support (select models only)
Operating system Preinstalled:
Windows® 7 Professional (32 and 64 bit)
Windows 7 Home Premium (32 and 64 bit)
Windows 7 Home Basic (32 and 64 bit)
FreeDOS
Serviceability AC adapter
Battery (system)
4 Chapter 1 Product description

Category Description
Hard drive
Memory module
Optical drive
Mini Card components
5

2 External component identification
Top components
TouchPad
Component Function
TouchPad Moves the pointer and selects or activates items on the screen.
To view or change the pointing device preferences:
1. Select Start >Devices and Printers.
2. Right-click the device representing the computer.
3. Select Mouse settings.
6 Chapter 2 External component identification

TouchPad buttons
Item Description Function
1TouchPad On/Off button Turns the TouchPad on and off. Quickly double-tap
to turn the TouchPad on and off.
2 Left TouchPad button Functions like the left button on an external mouse.
3 Right TouchPad button Functions like the right button on an external
mouse.
To view or change pointing device preferences:
1. Select Start >Devices and Printers.
2. Right-click the device representing your computer.
3. Select Mouse settings.
Top components 7

Lights
Item Description Function
1 TouchPad light Amber—The TouchPad is disabled.
2 Caps Lock light On—The Caps Lock is on.
3Powerlight ●On—The computer is on.
●Flashing—The computer is in Sleep.
●Off—The computer is off or in Hibernation.
4 Volume Mute light Amber—The computer sound is off.
5 Wireless light ●White—An integrated wireless device, such as a
wireless local area network (WLAN) device and/or
a Bluetooth® device, is detected.
●Amber—No wireless devices are detected.
6 Fingerprint Reader light ●White—The fingerprint was read.
●Amber—The fingerprint was not read.
8 Chapter 2 External component identification

Buttons and Fingerprint Reader (select models only)
Item Description Function
1 Power button Press the Power button to:
●Turn on the computer.
●Initiate Sleep.
●Exit Sleep.
●Exit Hibernation.
If the computer has stopped responding and Windows
shutdown procedures are ineffective, press and hold the
Power button for at least five seconds to shut down the
computer.
For more information about the power settings, select
Start >Control Panel >System and Security >
Power Options.
2 Fingerprint Reader (select models only) Allows a fingerprint logon to Windows, instead of a
password logon.
For information about changing the factory settings, see Help and Support.
Top components 9

Keys
Item Description Function
1esc key Press the esc and fn keys at the same time to display
system information.
2 E-mail key Opens a new e-mail in the default e-mail client.
3 Media Application key Launches the MediaSmart application.
4 Web Browser key Launches the default web browser.
5 Print key Sends the currently-active document to the default printer.
6 Calculator key Launches the Calculator application.
7fn key Press the fn key at the same time as a function key or the
esc key to execute frequently used system functions.
8 Windows Logo key Displays the Windows Start menu.
9 Function keys Press a function key and the fn key at the same time to
execute frequently used system functions.
10 Windows Application key Displays a shortcut menu for items beneath the pointer.
11 QuickLock key Initiates QuickLock.
12 Backlight key Turns the backlit keyboard on or off.
Front components
10 Chapter 2 External component identification