HP Pavilion DV6-3227 Manual

HP Pavilion dv6 Entertainment PC
Maintenance and Service Guide

© Copyright 2010 Hewlett-Packard
Development Company, L.P.
AMD, the AMD Arrow logo, Athlon,
Phenom, V-Series, Turion, and combinations
thereof, are trademarks of Advanced Micro
Devices, Inc. Bluetooth is a trademark
owned by its proprietor and used by
Hewlett-Packard Company under license.
Java is a U.S. trademark of Sun
Microsystems, Inc. Microsoft, Windows, and
Windows Vista are U.S. registered
trademarks of Microsoft Corporation. SD
Logo is a trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: May 2010
Document Part Number: 599696-001

MSG revision history
Revision Publication date Description
iii

A August 2010 ●Updated commodities in the following location: Product description
on page 1.
●Added newly supported processors to spare parts listings in the following
locations: Computer major components on page 22, Sequential part number
listing on page 36, and Processor on page 94.
●Added newly supported hard drives to spare parts listings in the following
locations: Computer major components on page 22, Sequential part number
listing on page 36, and Mass storage devices on page 30, Hard drive
on page 52.
●Updated memory module spare part numbers in the following locations:
Computer major components on page 22, Sequential part number listing
on page 36, and Memory module on page 56.
●Added newly supported optical drives to spare parts listings in the following
locations: Computer major components on page 22, Sequential part number
listing on page 36, and Optical drive on page 60.
●Removed obsolete WLAN modules from spare parts listings in the following
locations: Computer major components on page 22, Sequential part number
listing on page 36 and WLAN module on page 57.
●Updated hard drive specifications in the following location: Hard drive
specifications on page 107.
B November 2010 ●Added newly supported Thermal Pad Kit to spare parts listings in the following
locations: Miscellaneous parts on page 34 and Sequential part number listing
on page 36.
●Added newly supported processors to spare parts listings in the following
locations: Product description on page 1, Computer major components
on page 22, Sequential part number listing on page 36, and Processor
on page 94.
●Added newly supported hard drives and removed obsolete hard drives from
spare parts listings in the following locations: Product description
on page 1, Computer major components on page 22, Sequential part
number listing on page 36, Mass storage devices on page 30, and Hard
drive on page 52.
●Added newly supported system boards and removed obsolete system boards
from spare parts listings in the following locations: Computer major
components on page 22, Sequential part number listing on page 36, and
System board on page 86.
●Added newly supported WLAN modules to spare parts listings in the following
locations: Product description on page 1, Computer major components
on page 22, Sequential part number listing on page 36, and WLAN module
on page 57.
●Updated display assembly spare part numbers in the following locations:
Computer major components on page 22, Sequential part number listing
on page 36, and Display assembly on page 74.
●Updated hard drive specifications in the following location: Hard drive
specifications on page 107.
iv MSG revision history

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
v

vi Safety warning notice

Table of contents
1 Product description ........................................................................................................... 1
2 External component identification ..................................................................................... 8
Identifying hardware ................................................................................................................ 8
Top components ....................................................................................................................... 9
Display components .................................................................................................. 9
Wireless antenna locations ....................................................................................... 10
Buttons and Fingerprint Reader (select models only) ..................................................... 11
Keys ...................................................................................................................... 12
Lights ..................................................................................................................... 13
TouchPad ............................................................................................................... 14
Left-side components ............................................................................................................... 15
Right-side components ............................................................................................................ 17
Front components ................................................................................................................... 17
Bottom components ................................................................................................................ 19
3 Illustrated parts catalog .................................................................................................. 20
Service tag ............................................................................................................................ 21
Computer major components ................................................................................................... 22
Mass storage devices ............................................................................................................. 30
Display assembly subcomponents - TouchScreen ........................................................................ 32
Display assembly subcomponents - traditional ............................................................................ 33
Miscellaneous parts ................................................................................................................ 34
Sequential part number listing .................................................................................................. 36
4 Removal and replacement procedures ............................................................................ 44
Preliminary replacement requirements ....................................................................................... 44
Tools required ......................................................................................................... 44
Service considerations ............................................................................................. 44
Plastic parts ............................................................................................. 44
Cables and connectors ............................................................................. 44
vii

Drive handling ......................................................................................... 45
Grounding guidelines .............................................................................................. 45
Electrostatic discharge damage .................................................................. 45
Packaging and transporting guidelines ........................................ 47
Component replacement procedures ........................................................................................ 49
Service tag ............................................................................................................. 49
Computer feet ......................................................................................................... 50
Battery ................................................................................................................... 51
Hard drive ............................................................................................................. 52
RTC battery ............................................................................................................ 55
Memory module ...................................................................................................... 56
WLAN module ........................................................................................................ 57
Optical drive .......................................................................................................... 60
Keyboard ............................................................................................................... 62
Top cover ............................................................................................................... 65
Power button board ................................................................................................. 68
Front USB board ..................................................................................................... 70
Bluetooth module .................................................................................................... 71
Rear USB board ...................................................................................................... 73
Display assembly .................................................................................................... 74
Power connector cable ............................................................................................ 84
System board ......................................................................................................... 86
Fan/heat sink assembly ........................................................................................... 90
Processor ............................................................................................................... 94
Speakers ................................................................................................................ 97
Optical drive connector board .................................................................................. 98
5 Setup Utility (BIOS) ....................................................................................................... 100
Starting Setup Utility ............................................................................................................. 100
Using Setup Utility ................................................................................................................ 100
Changing the language of Setup Utility .................................................................... 100
Navigating and selecting in Setup Utility .................................................................. 101
Displaying system information ................................................................................. 101
Restoring default settings in Setup Utility ................................................................... 102
Exiting Setup Utility ............................................................................................... 102
Setup Utility menus ............................................................................................................... 103
Main menu ........................................................................................................... 103
Security menu ....................................................................................................... 103
System Configuration menu .................................................................................... 103
Diagnostics menu .................................................................................................. 104
viii

6 Specifications ............................................................................................................... 105
Computer specifications ........................................................................................................ 105
15.6-inch, SVA display specifications ..................................................................................... 106
Hard drive specifications ...................................................................................................... 107
Blu-ray ROM with LightScribe DVD±RW Super Multi Double-Layer Drive specifications ................. 108
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications .............................. 109
7 Backup and recovery .................................................................................................... 110
Creating recovery discs ........................................................................................................ 111
Backing up your information ..................................................................................................112
Using Windows Backup and Restore ....................................................................... 113
Using system restore points .....................................................................................113
When to create restore points .................................................................. 113
Create a system restore point ...................................................................114
Restore to a previous date and time ..........................................................114
Performing a recovery .......................................................................................................... 114
Recovering from the recovery discs ..........................................................................115
Recovering from the dedicated partition (select models only) .......................................115
8 Connector pin assignments ........................................................................................... 116
Audio-in (microphone) .......................................................................................................... 116
Audio-out (headphone) ......................................................................................................... 116
External monitor ...................................................................................................................117
HDMI ................................................................................................................................. 118
RJ-45 (network) .................................................................................................................... 119
Universal Serial Bus ..............................................................................................................119
9 Power cord set requirements ........................................................................................ 120
Requirements for all countries ................................................................................................ 120
Requirements for specific countries and regions ....................................................................... 121
10 Recycling .................................................................................................................... 122
Battery ................................................................................................................................ 122
Display ............................................................................................................................... 122
Index ............................................................................................................................... 128
ix

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