HP Spectre x2 Manual

HP Spectre x2 Detachable PC (model
numbers 12-a000 through a099)
Maintenance and Service Guide

© Copyright 2015 HP Development Company,
L.P.
Product notice
Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
Intel and Core are U.S. registered trademarks
of Intel Corporation. Microsoft and Windows
are U.S. registered trademarks of Microsoft
Corporation. SD Logo is a trademark of
its proprietor.
This guide describes features that are common
to most models. Some features may not be
available on your slate.
Not all features are available in all editions of
Windows 8. This slate may require upgraded
and/or separately purchased hardware, drivers
and/or software to take full advantage of
Windows 8 functionality. See
http://www.microsoft.com for details.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in
the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
First Edition: September 2015
Document Part Number: 824557-001

Important Notice about Customer Self-Repair Parts
CAUTION: Your slate includes Customer Self-Repair parts and parts that should only be accessed by an
authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair
parts," for details. Accessing parts described in Chapter 6, "Removal and replacement procedures for
Authorized Service Provider only parts," can damage the slate or void your warranty.
iii

iv Important Notice about Customer Self-Repair Parts

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place
the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do
not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or
rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such
as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-
accessible surface temperature limits defined by the International Standard for Safety of Information
Technology Equipment (IEC 60950).
v

vi Safety warning notice

Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identification ................................................................................................................. 3
Locating hardware ................................................................................................................................................. 3
Locating software .................................................................................................................................................. 3
Display ................................................................................................................................................................... 4
Buttons and speakers ............................................................................................................................................ 5
Left side ................................................................................................................................................................. 6
Right side ............................................................................................................................................................... 7
Back ........................................................................................................................................................................ 8
Bottom edge .......................................................................................................................................................... 9
3 Illustrated parts catalog .............................................................................................................................. 10
Service tag ........................................................................................................................................................... 10
Slate major components ..................................................................................................................................... 11
Miscellaneous parts ............................................................................................................................................. 14
4 Removal and replacement procedures preliminary requirements .................................................................... 15
Tools required ...................................................................................................................................................... 15
Service considerations ........................................................................................................................................ 15
Plastic parts ....................................................................................................................................... 15
Cables and connectors ...................................................................................................................... 15
Drive handling ................................................................................................................................... 16
Grounding guidelines ........................................................................................................................................... 17
Electrostatic discharge damage ....................................................................................................... 17
Packaging and transporting guidelines ......................................................................... 18
Workstation guidelines ................................................................................................... 18
Equipment guidelines ..................................................................................................... 19
5 Removal and replacement procedures ........................................................................................................... 20
Component replacement procedures ................................................................................................................. 20
Display panel assembly .................................................................................................................... 20
Battery ............................................................................................................................................... 23
Solid-state drive ................................................................................................................................ 24
WWAN module ................................................................................................................................... 25
Display panel cable ........................................................................................................................... 27
vii

POGO pin docking cable .................................................................................................................... 28
Speakers ............................................................................................................................................ 29
Card reader board ............................................................................................................................. 30
Microphone ........................................................................................................................................ 31
Front-facing webcam ........................................................................................................................ 32
Rear-facing webcam ......................................................................................................................... 33
3D camera board ............................................................................................................................... 34
WLAN antenna ................................................................................................................................... 35
WWAN antenna .................................................................................................................................. 36
Kickstand ........................................................................................................................................... 38
Kickstand retention assembly .......................................................................................................... 39
System board .................................................................................................................................... 40
Heat sink ............................................................................................................................................ 43
6 Using Setup Utility (BIOS) ............................................................................................................................. 45
Starting Setup Utility (BIOS) ................................................................................................................................ 45
Updating Setup Utility (BIOS) .............................................................................................................................. 45
Determining the BIOS version ........................................................................................................... 46
Downloading a BIOS update .............................................................................................................. 46
Synchronizing a slate and keyboard (select products only) ............................................................................... 47
7 Using HP PC Hardware Diagnostics (UEFI) ...................................................................................................... 48
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 49
8 Specifications ............................................................................................................................................. 50
Slate specifications .............................................................................................................................................. 50
9 Backing up, restoring, and recovering ........................................................................................................... 51
Creating recovery media and backups ................................................................................................................ 51
Creating HP Recovery media (select products only) ........................................................................ 52
Using Windows Tools ........................................................................................................................................... 53
Restore and recovery .......................................................................................................................................... 53
Recovering using HP Recovery Manager .......................................................................................... 54
What you need to know before you get started ............................................................ 54
Using the HP Recovery partition (select products only) ................................................ 55
Using HP Recovery media to recover ............................................................................. 55
Changing the computer boot order ................................................................................ 56
Removing the HP Recovery partition (select products only) ......................................... 56
viii

10 Power cord set requirements ...................................................................................................................... 57
Requirements for all countries ........................................................................................................................... 57
Requirements for specific countries and regions ............................................................................................... 57
11 Recycling .................................................................................................................................................. 59
Index ............................................................................................................................................................. 60
ix

x

1 Product description
Category Description
Product Name HP Spectre x2 Detachable PC (model numbers 12-a000 through a099)
Processors ●Intel™ Core® m7-6Y75 processor (1600-MHz FSB, 4.0-MB L2 cache, dual core, 4.0-W)
●Intel Core m5-6Y54 processor (1866-MHz FSB, 4.0-MB L2 cache, dual core, 4.5-W)
●Intel Core m3-6Y30 processor (1866-MHz FSB, 4.0-MB L2 cache, dual core, 4.5-W)
Chipset Intel processor controller hub (PCH) integrated on multi-chip module (MCP)
Graphics Intel HD Graphics 515
Support for HD decode, DX12, and high-definition multimedia interface (HDMI)
Panel 12.0-in, BrightView (1920×1080), white light-emitting diode (WLED), WUXGA+, UWVA (eDP 1.3),
ultraslim (2.4-mm), TouchScreen display, at 60% color gamut; flush glass design
Touchscreen and multiglass enabled
Support for active stylus
Typical brightness: 340 nits
Memory Support for LP-DDR3 1866-MHz dual channel
Support for up to 8.0-GB maximum on-board system memory in the following configurations:
●8192-MB (256-MB × 32 × 4 × 2 pieces) @ 1600 MHz
●4096-MB (128-MB × 32 × 4 × 2 pieces) @ 1600 MHz
Solid-state drive Single PCIe / SATA M2 solid-state drive configuration as storage (scope M2.2280 SS solid-
state drive)
Support for the following single solid-state drive configurations:
●512-MB, M2.2280, SATA-3, solid-state drive supporting triple level cell (TLC)
●256-MB, M2.2280, SATA-3, solid-state drive supporting TLC
●256-MB, M2.2280, PCIe-2×4, solid-state drive
●128-MB, M2.2280, SATA-3, solid-state drive supporting TLC
●128-MB, M2.2280, SATA-3, MH solid-state drive
Audio and video Three integrated webcams:
●Front-facing webcam: HP Truevision, 5-MP, 2592×1944, fixed-focus, supporting wide field of
view (WFOV)
●Rear-racing webcam: HP Truevision, 8-MP, 3264×2448, auto-focus
●Intel RealSense™ 3D camera with activity light supporting Intel RealSense technology; depth
camera mode (VGA @ 60fps), RGB camera mode (FHD @ 30fps)
Bang & Olufsen Premium Audio
HD Audio (Conexant CX7501)
Integrated dual-array microphones with appropriate beam-forming, echo-cancellation, noise
suppression software
1

Category Description
Four speakers (2 on slate, 2 on keyboard base)
Wireless Integrated wireless local area network (WLAN) options by way of wireless module
Support for the Intel Dual Band Wireless-AC (non v-Pro) 802.11 AC 2×2 WiFi + Bluetooth 4.0
Combo Adapter
Two WLAN antennas
Integrated wireless wide area network (WWAN) and GPS options by way of wireless module
(select models only)
Support for the following WWAN modules:
●HP lt4114 LTE 4G Module
●HP lt4110 LTE/HSPA+ 4G Module
Two WWAN antennas, support for ME936 and ME206
5-band antenna support: 2100/1800/1900/800/900 with additional GPS band
External media cards Micro-Secure Digital (SD) media reader slot
Ports ●Audio-in (mono microphone)/audio-out (stereo headphone) combination
●Micro SIM slot (PIN out type)
●Pogo-pin docking connector (to keyboard base)
●USB Type-C port (2)
Keyboard/pointing devices Soft cover keyboard base, backlit with TouchPad and natural silver finish
TouchPad requirements:
●PTP-compliant with image sensor
◦3-finger flick
◦2-finger scroll
◦pinch, rotate
●Multitouch gestures enabled
●Support for Windows modern trackpad gestures
●Taps enabled as default
Power requirements Support for 45-W HP Smart AC adapter (non-PFC, RC, USB Type-C) with 1.8-meter (6.0-feet)
power cord
Support for 3-cell, 42-Wh, 3.69-Ah, Li-ion battery
Security ●Support for Intel AT-p Ready
●Support for Trusted Platfom Module (TPM) 2.0
●Support for HP SmartPass
Operating system Preinstalled: Windows 10
Serviceability End user replaceable part: AC adapter
2 Chapter 1 Product description

2 External component identification
Locating hardware
To find out what hardware is installed on your slate:
▲Type device manager in the taskbar search box, and then select the Device Manager app.
A list displays all the devices installed on your slate.
For information about system hardware components and the system BIOS version number, press fn+esc
(select products only).
Locating software
To find out what software is installed on your slate:
▲Select the Start button, and then select All apps.
‒ or –
Right-click the Start button, and then select Programs and Features.
Locating hardware 3

Display
Item Component Description
(1) WLAN antennas* Send and receive wireless signals to communicate
with WLANs.
(2) Internal microphones Receive and record sound.
(3) WWAN antennas* (select products only) Send and receive wireless signals to communicate
with WWANs.
(4) Front-facing webcam Records video and captures photographs. Some products
allow you to video conference and chat online using
streaming video.
To use a webcam (integrated camera):
▲Type camera in the taskbar search box, and then
select Camera.
(5) Webcam light On: The front- or rear-facing webcam is in use.
*The antennas are not visible from the outside of the slate. For optimal transmission, keep the areas immediately around
the antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country
or region.
To access this guide:
1. Type support in the taskbar search box, and then select the HP Support Assistant app.
‒ or –
Click the question mark icon in the taskbar.
2. Select My PC, select the Specifications tab, and then select User Guides.
4 Chapter 2 External component identification

Buttons and speakers
Item Component Description
(1) Power button ●When the slate is off, press the button to turn on
the slate.
●When the slate is on, press the button briefly to initiate
Sleep.
●When the slate is in the Sleep state, press the button
briefly to exit Sleep.
CAUTION: Pressing and holding down the power button
results in the loss of unsaved information.
If the slate has stopped responding and shutdown
procedures are ineffective, press and hold the power button
down for at least 11 seconds to turn off the slate.
To learn more about your power settings, see your
power options.
▲Type power in the taskbar search box, and then select
Power and sleep settings.
‒ or –
Right-click the Start button, and then select
Power Options.
(2) Speakers Produce sound.
Buttons and speakers 5

Left side
Item Component Description
(1) Kickstand release button Releases the kickstand from the slate.
(2) USB Type-C (charging) port Connects any USB device with a Type-C connector.
NOTE: USB Type-C ports charge products such as cell
phones, laptops, slates, and MP3 players, even when
the slate is off. Also, some USB Type-C ports connect
DisplayPort, VGA, HDMI and other video devices to provide
video output.
NOTE: Adapters (purchased separately) may be required.
(3) AC adapter and battery light ●White: The AC adapter is connected and the battery is
fully charged.
●Blinking white: The AC adapter is disconnected and
the battery has reached a low battery level.
●Amber: The AC adapter is connected and the battery
is charging.
●Off: The battery is not charging from this port.
(4) Speaker Produces sound.
(5) Volume buttons Control speaker volume.
NOTE: Your slate may have a single button.
(6) Audio-out (headphone)/audio-in (microphone) combo jack Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also
connects an optional headset microphone. This jack does not
support optional microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a
headset. For additional safety information, refer to
the Regulatory, Safety, and Environmental Notices.
To access this guide:
1. Type support in the taskbar search box, and then
select the HP Support Assistant app.
‒ or –
Click the question mark icon in the taskbar.
2. Select My PC, select the Specifications tab, and then
select User Guides.
NOTE: When a device is connected to the jack, the slate
speakers are disabled.
6 Chapter 2 External component identification

Right side
Item Component Description
(1) Memory card reader slot Reads optional memory cards that enable you to store,
manage, share, or access information.
(2) Micro SIM slot (select products only) Supports a wireless micro subscriber identity module (SIM).
If a micro SIM is not pre-installed, insert the micro SIM into
the micro SIM slot.
(3) Speaker Produces sound.
(4) AC adapter and battery light ●White: The AC adapter is connected and the battery is
fully charged.
●Blinking white: The AC adapter is disconnected and
the battery has reached a low battery level.
●Amber: The AC adapter is connected and the battery
is charging.
●Off: The battery is not charging from this port.
(5) USB Type-C (charging) port Connects any USB device with a Type-C connector.
NOTE: USB Type-C ports charge products such as cell
phones, laptops, slates, and MP3 players, even when
the slate is off. Also, some USB Type-C ports connect
DisplayPort, VGA, HDMI and other video devices to provide
video output.
NOTE: Adapters (purchased separately) may be required.
Right side 7

Back
Item Component Description
(1) 3D camera infrared laser projectors (2) Project a grid to determine object dimensions.
(2) 3D camera light On: The 3D camera is in use.
(3) 3D camera Records video and captures photographs. Some products
allow you to video conference and chat online using
streaming video.
To use the 3D camera, see the slate User’s Guide.
(4) Rear-facing webcam Records video and captures photographs. Some products
allow you to video conference and chat online using
streaming video.
(5) Kickstand Provides stability and the best viewing angle. The angle
adjusts from about 30 degrees to 150 degrees.
8 Chapter 2 External component identification

Bottom edge
Item Component Description
(1) Alignment posts (2) Guide the keyboard to the correct connection with the slate.
(2) POGO pin connector for docking Connects the slate to the keyboard base using the POGO
pin connector.
Bottom edge 9

3 Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the slate serial number and model number provided
on the service tag. It is necessary to remove the battery to obtain these numbers. See Battery on page 23
for battery removal instructions.
Item Description Function
(1) Part number/Product number (p/n) This number provides specific information about
the product's hardware components. The part number
helps a service technician to determine what components
and parts are needed.
(2) Model description This is the alphanumeric identifier used to locate
documents, drivers, and support for the slate.
(3) Warranty period This number describes the duration of the warranty period
for the slate.
(4) Serial number (s/n) This is an alphanumeric identifier that is unique to
each product.
10 Chapter 3 Illustrated parts catalog