HP Mv2120 - Media Vault Network Drive User manual

HP Media Vault
Version January 17, 2008

Copyright
The information contained herein is subject to change without notice. The only warranties for
HP products and services are set forth in the express warranty statements accompanying such
products and services. Nothing herein should be construed as constituting an additional
warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
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Hewlett-Packard Company
P. O. B ox 4010
Cupertino, CA 95015-4010 USA
Copyright © 2006-2008 Hewlett-Packard Development Company, L.P.
Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation.
HP supports lawful use of technology and does not endorse or encourage the use of its
products for purposed other than those permitted by copyright law.
The information in this document is subject to change without notice.

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Contents
Chapter 1: Installing
Before Starting 1
HP Media Vault Location 2
Network Requirements 2
Supported Operating Systems 3
Wireless Support 4
Connecting the HP Media Vault 5
Powering on 5
Checking the HP Media Vault Status 6
Updating Your Firewall’s Trusted Program List 7
Installing the Software 8
Installing the Software on Additional Network Computers 13
Installing Two or More HP Media Vaults 14
Getting to Know the HP Media Vault 14
Shutting Down and Restarting 18
Chapter 2: Configuring System Settings
Viewing System Information 21
Viewing the Alert Log 23
Viewing System Settings 24
Editing System Settings 26
Changing the Date and Time 27
Changing Firmware Update Options 29
What do you want to do next? 31
Chapter 3: Photo Webshare
Before You Begin 33
Logging on to HP Photo Webshare 34

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Webshare Home Page 35
Managing Webshare User Accounts 36
About the Types of Webshare User Accounts 36
Managing Visitors 37
Managing Groups 41
Creating an Album to Share 43
Naming your Album 43
Adding Photos to Your Album 44
Sharing an album 47
Notifying Visitors by Email 48
Viewing and Saving Photos 49
Viewing photos 49
Saving Photos 51
Presenting Slideshows 52
Changing a Visitor’s Password 52
Frequently Asked Questions 53
Chapter 4: Managing Users
Creating a User 55
Editing a User 56
Changing a User’s Folder Privileges 57
Deleting a User 59
Changing a Password 59
Viewing User Information 60
Enabling Remote Access 60
Chapter 5: Managing Shared Folders
Viewing Shared Folders 61
Creating a Shared folder 63
Editing a Shared Folder 65
Deleting a Shared Folder 67
Enhance Security on your Shared Folders 68

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Chapter 6: Organizing and Browsing Folders
Organizing Folders 71
Mapping Drive Letters to Shared Folders 73
Browsing Folders 75
Transferring Files from Computer to Computer 78
Connecting to the Media Vault from a Linux System 83
Connecting to the Media Vault from a Macintosh 86
Chapter 7: Networking
Viewing Network Settings 87
Editing Network Settings 89
Securing Your Media Vault from Intruders 91
Chapter 8: Streaming Media
Before You Begin Media Streaming 94
Streaming Media to your Entertainment Center 94
Enabling Media Streaming for a Folder 95
Disabling Media Streaming for a Folder 96
Resetting Media Streaming 97
UPnP A/V Streaming 97
Setting up iTunes on the Media Vault and the computer 98
Chapter 9: Remote Access
Enabling Remote Access 99
Creating a Personal Web Address 100
Setting up your Router 103
Testing Remote Access 106
Renewing Your Personal Domain 107
Accessing Your Media Vault Remotely 108
Browsing Files Remotely 109
Chapter 10: Managing Storage Space
Viewing Disk Settings 113
Adding an Internal Hard Drive 116

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Removing an Internal Hard Drive 122
Creating Mirrored Disks 126
Adding and Removing an External USB Device 128
Formatting an External USB Device 129
Replacing the system drive 130
Removing the system drive 131
Re-installing the new system drive 133
Chapter 11: Back up and Restore
Backing up Important Files on this Computer 137
Backing up an Entire Hard Drive (on HP Media Vault Pro models
only) 142
Restoring a Drive Backup (on HP Media Vault Pro models only) 146
Backing up the HP Media Vault to a USB Device 150
Backing up Files and Folders to an Online Service 151
Chapter 12: Troubleshooting
HP Media Vault Troubleshooting tips 153
Your network cannot find the HP Media Vault 153
You receive Microsoft Vista permission messages 155
Restoring a Mirrored Volume 155
Power-on indicator is off 156
What to do if the HP Media Vault is unresponsive 156
Why is the hard drive light-bar purple? 157
Why is the hard drive light-bar red? 157
Why does my HP Media Vault shut down by itself? 158
Computer Recovery (this option is only available on the HP Media
Vault Pro) 158
Router 158
My HP Media Vault loses its router settings 159
What are the minimum browser requirement needed by the online
User's Guide? 161
Network connection troubleshooting tips 163
Network connection issues 163
No available port on network router 167

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Why did URL not work? 167
You receive firewall blocking messages 167
You prefer to set static IP Addresses 168
Webshare troubleshooting tips 169
Why can’t I share my album? 170
How to add photos from your photos shared folder to your
Webshare. 170
Unable to upload images. 171
How do you make Webshare work in the home? 171
Why am I getting a certificate error? 171
Upload Photos requires ActiveX control to be loaded? 172
Clicking on photo Webshare on Control Center Does Not
Open. 172
Webshare administrator cannot delete Visitor account. 172
Visitor can create a photo album and add pictures but the album
doesn't display. 172
Visitor cannot download pictures and sees a message telling them that
they cannot download pictures. 172
Visitor cannot add pictures and sees a message telling them that they
can't add pictures. 172
Visitor has created an album (or albums) and wants to delete the
album but cannot. 172
Visitor has changed their password, now they can't log into
Webshare. 173
Selecting URL from address field in web browser loads “page that
opens cannot be closed without closing the entire
application”. 173
Webshare user is unable to log out of Webshare. 173
Trouble uploading large files to Webshare. 173
Clicking on Photo Webshare on Control Center causes command
error. 173
Browser cannot display the page when accessing through URL. 173
iTunes troubleshooting tips 174
iTunes aggregator does not appear to be working. 174
Song selection from the server is not updating with new
additions. 174
Podcasts not showing in playlist. 175

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Email Troubleshooting tips 175
Why do I need email address for visitors and Home Server
users? 175
Why do I need to set-up Webshare notifications? 175
File doesn't appear. 175
Emailed link not opening. 175
Email is not received. 176
Media Streaming Troubleshooting tips 176
You’re unable to stream media to your entertainment center 176
Why can I play and stream DRM content on my home computer but I
can not stream it from my HP Media Vault? 177
If your DMA does not display your files are found by the DMA. 178
If some of your files (e.g., files newly copied to the server) are not
found by the DMA. 178
Chapter 13: Product Information
Product Specifications 179
Regulatory Statements 183
Limited Warranty and Technical Support Statement 185
Chapter 14: Feedback about this Guide

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1Installing
What’s in this chapter
»Before Starting
»Connecting the HP Media Vault
»Powering on
»Checking the HP Media Vault Status
»Updating Your Firewall’s Trusted Program List
»Installing the Software
»Installing the Software on Additional Network Computers
»Installing Two or More HP Media Vaults
»Getting to Know the HP Media Vault
»Shutting Down and Restarting
The HP Media Vault stores and protects your digital content such as photos,
music, videos, and documents. The Media Vault connects to your Local Area
Network (LAN) so that this information can be shared by everyone on your
network.
This chapter walks you through connecting the Media Vault to your network
and powering it on. Once the Media Vault is connected, install the software
on each network computer so it can access information on the Media Vault.
Before Starting
Important information about locating and using the HP Media Vault.
•HP Media Vault Location
•Network Requirements
•Supported Operating Systems
•Wireless Support
•Additional Software

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HP Media Vault Location
Find a suitable place to locate the HP Media Vault before installing the
software on your computers. The location you choose must have either an
available wired network connection to your broadband router or a switch
connected to your broadband router.
The Media Vault also requires adequate ventilation to ensure it does not get
too hot:
•Do not locate the Media Vault in an unventilated space.
•Make sure that the Media Vault’s front and back panels are not blocked.
•Check that the location of the Media Vault is not too hot. Maximum
environmental temperature for operating the Media Vault is 40° C
(104 ° F) .
Network Requirements
To successfully use the HP Media Vault, your network should meet the
following requirements:
Table 1: Network Requirements
Requirement Recommended
Media Vault connection 10 Mbps to 1000 Mbps (Gigabit Ethernet)
wired connection
Network computers One or more computers running a
supported operating system with a wired or
wireless network connection. For a list of
supported operating systems, see
Supported Operating Systems on
page 1-3.
Internet connection Broadband connection, such as DSL or
cable, required for remote access
functionality.