HP J3278B - SureStore CD-ROM Server/Tower 7 NAS... User manual

User’s Guide
HP SureStore CD/DVD-ROM Server

© Copyright 1999
Hewlett-Packard Company.
All rights reserved. Reproduction, adaptation or
translation without prior written permission is
prohibited, except as allowed under the copyright
laws.
Publication number
5967-9962
User’s Guide, First Edition,
March 1999
Applicable Products:
J3278B, J4150A, J4152A
Trademark Credits
Microsoft®, MS-DOS®, Windows®,
Microsoft Windows NT®are U.S. registered
trademarks of Microsoft Corporation. UNIX®is a
registered trademark of The Open Group.
Netscape Navigator is a U.S. trademark of
Netscape Communications Corporation.
Warranty
The information contained in this document is
subject to change without notice.
HEWLETT-PACKARD COMPANY MAKES NO
WARRANTY OF ANY KIND WITH REGARD TO
THIS MATERIAL, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE.
Hewlett-Packard shall not be liable for errors
contained herein or for incidental or
consequential damages in connection with the
furnishing, performance or use of this material.
A copy of the specific warranty terms applicable
to your HP product and replacement parts can be
obtained from your HP Sales and Service Office
or Authorized dealer.
For warranty service information, see appendix B
in this guide.
Hewlett-Packard Company
8000 Foothills Boulevard
Roseville, California
95747-6588
Safety Considerations
Prior to the installation and use of this product,
review all safety markings and instructions.
Do not proceed beyond a WARNING or CAUTION
notice until you have understood the hazard and
have taken appropriate precautions.
Use of control, adjustments, or performance
procedures other than those specified herein may
result in hazardous radiation exposure.
To prevent direct exposure to a laser beam, do
not try to disassemble the CD-ROM and
DVD-ROM drives.
Grounding. This product provides a protective
earthing terminal. There must be an
uninterruptible safety earth ground from the
main power source to the product’s input wiring
terminals, power cord, or supplied power cord set.
Whenever it is likely that the protection has been
impaired, disconnect the power cord until the
ground has been restored.
If your LAN covers an area served by more than
one power distribution system, be sure their
safety grounds are securely interconnected.
LAN cables may occasionally be subject to
hazardous transient voltages (such as lightning
or disturbances in the electrical utilities power
grid). Handle exposed metal components of the
network with caution.
For more safety information, see the
“Safety Statements” section starting on page D-4.
Servicing. There are no user-serviceable parts
inside the user-replaceable modules comprising
the product. Any servicing, adjustment,
maintenance, or repair must be performed only
by service-trained personnel.
Instruction Manual Symbol.
If the product is marked with
this symbol, refer to product
manuals to protect the product
from damage.
WARNING Denotes a hazard that can
cause injury
CAUTION Denotes a hazard that can
damage equipment or data.
!

Preface 3
Preface
About This Guide This User’s Guide aids in installation and use of the HP SureStore
CD/DVD-ROM servers. These are HP product numbers J3278B,
J4150A, and J4152A, with firmware version 5.xx and later.
This guide consists of the following chapters:
1. Introduction. A brief description of HP CD/DVD-ROM servers —
how they work, where to use them, and their benefits.
2. Installing Your Server. A description of the server towers and the
steps to install and connect them to your network. How to use the
CD-ROM and DVD-ROM drives and the discs.
Each of the following four chapters details the procedures for
setting up the server for your network, including getting access,
controlling access, and configuring. Use each of the chapters
relevant to the type of networking on your servers and clients in the
following order. (For example, for TCP/IP with Microsoft Windows,
follow chapters 3 and 4 and skip chapters 5 and 6.)
3. Setup for Internet Protocol (IP, HTTP) networks.
4. Setup for Microsoft and OS/2 networks (SMB).
5. Setup for Novell networks.
6. Setup for UNIX networks (NFS).
The remaining chapters are useful for all network types:
7. Configuration Reference for All Networks.
Reference information useful for configuration and management
on all network types. Chapters 3–6 have some references to
information in this chapter.
8. Caching and Archiving Using the Hard Disk (J4150A only).
9. Upgrading the Firmware.
10. Troubleshooting. Solving problems with the servers.
The appendices provide supplemental reference information—
technical and regulatory specifications
,
and support and warranty
services.
Quick Reference Accompanying this User’s Guide is the Quick Installation Guide, a
simpler reference for initial installation in most environments.

4 Preface

Table of Contents 5
Table of Contents
Preface
Table of Contents
1. Introduction
How They Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Where to Use Them . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
2. Installing Your Server Tower
The Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Unpacking Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Expanding the Tower . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Steps to Connect the Towers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
How to Use HP SureStore CD-ROM Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
How to Use HP DVD-ROM Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Care of CD/DVD-ROM Discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
3. Setup for IP Networks and HTTP
Set the IP Address for the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Client Access to Discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Configuring the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
4. Setup for Microsoft Networks (SMB)
Client Access to Discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Configuring the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
5. Setup for Novell Networks
Client Access to Discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Configuring the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
6. Setup for UNIX Networks (NFS)
Client Access to Discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Configuring the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
7. Setup Reference for All Networks
Configuration Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
Remote Network Management Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10

6 Table of Contents
8. Caching and Archiving Using the Hard Disk
Caching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1
Archiving and Replacing Discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-3
Disk Space for Caching and Archiving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-6
9. Upgrading the Firmware
10. Troubleshooting
Restart Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-1
Check Front-Panel Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-2
Look Up Your Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-5
Procedures for Resolution and Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-14
A. Getting Support
HP Customer Care Centers Phone Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Electronic Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
B. Warranty
Obtaining Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Your Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
For Specific Regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
C. Technical Specifications
Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
Interface Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
HP SureStore CD/DVD-ROM Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
Hard Drive for HP J4150A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
Electrical and Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3
Supported Network Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-4
Supported Network Protocols/Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-4
Security Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-4
D. Regulatory and Safety Information
Regulatory Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-1
Safety Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-4
Index

Introduction 1-1
1
Introduction
HP SureStore CD-ROM Server
HP SureStore CD-ROM Server Plus
HP SureStore CD/DVD-ROM Server
The HP SureStore servers connect CD-ROM and DVD-ROM drives
to twisted-pair networks—either IEEE 802.3i 10-Base-T Ethernet
or IEEE 802.3u 100Base-TX Fast Ethernet. All users on the
network can share the information on any CD or DVD in the tower.
The server module located in the top bay of the 8-bay server tower
is internally connected to the other 7 bays containing DVD-ROM or
CD-ROM drives.
The SureStore CD-ROM Server Plus uses one of the drive bays for a
hard disk drive, which adds a cache and archive repository to serve
34 full-capacity CDs simultaneously.
The SCSI bus used on these servers is extendable to another SCSI
accessory tower, the seven-bay HP J4148A SureStore CD
Expansion Tower. The two towers together serve up to 14 drives
(41 CDs when used with the Server Plus).
How They Work
HP SureStore CD- and DVD-ROM servers directly connect as nodes
on an Ethernet network. The product acts as a network file server,
so that a network client communicates directly with it. This results
in high performance and reliability. Since each of the three products
acts as a server, this guide will use the term “server” to refer to any
of these tower products on the network.
Installation and configuration is simple. In most environments, the
network connection is the only installation required prior to using
the server. There is no software that must be installed on clients or
file servers. Your computer will see the server simply as another
network file server, and you access it using standard network
operating system commands.

1-2 Introduction
The server also supports the HTTP protocol. Therefore, you can
access and manage it using a standard web browser, such as
Netscape Navigator or Microsoft Internet Explorer.
You can also remotely manage the server as a node in your network
using popular network management applications.
Where to Use Them
HP SureStore CD/DVD-ROM servers can be used in networks
supporting one or more of the following basic messaging and
network protocols:
•Novell NCP (NetWare Control Protocol) over IPX/SPX
•Novell NCP over NetWare/IP
•Microsoft networking—SMB (Server Message Block)
over NetBEUI (NetBIOS Extended User Interface)
•Microsoft networking—SMB (Server Message Block)
over NetBIOS/TCP/IP
•NFS (Network File System) over UDP/IP
•HTTP (HyperText Transfer Protocol) over TCP/IP (Internet
Protocol) for access from a web browser
Network clients that use these networking protocols can
simultaneously access the server. Refer to appendix C for more
information.
Novell NetWare
Networks
The server can emulate Novell file servers running NetWare 3, 4,
and 5. No NLM is required.
Microsoft and IBM
Networks
The server is easily shared using the SMB (Server Message Block)
protocol, the default protocol in popular PC systems (such as
Microsoft Windows 95, 98, NT 3.51, NT 4.0, and OS/2 Warp
systems).
UNIX Networks The server can be mounted using NFS (Network File System).
Internet/Intranet
Networks
The server is accessible from a web browser in environments that
can use HTTP over TCP/IP (Internet Protocol).
Apple Macintosh
Networks
The Macintosh requires the NFS protocol (Network File System).
Note ❏Contact your NOS vendor to verify your Year 2000 readiness.