HP Apollo 4200 Gen9 Manual

DRAFT - HP Confidential - DRAFT
HP Apollo 4200 Gen9 Server
Maintenance and Service Guide
Abstract
This guide describes identification and maintenance procedures, diagnostic tools, specifications and requirements for hardware components and
software. This guide is for an experienced service technician. HP assumes that you are qualified in the servicing of computer equipment, trained in
recognizing hazards in products, and are familiar with weight and stability precautions.
Part Number: 807313-001
July 2015
Edition: 1

DRAFT - HP Confidential - DRAFT
© Copyright 2015 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Links to third-party websites take you outside the HP website. HP has no control over and is not responsible for information outside HP.com.

DRAFT - HP Confidential - DRAFT
Contents 3
Contents
Illustrated parts catalog ................................................................................................................. 6
Mechanical components ............................................................................................................................... 6
System components ...................................................................................................................................... 9
Removal and replacement procedures........................................................................................... 14
Required tools............................................................................................................................................14
Safety considerations.................................................................................................................................. 14
Preventing electrostatic discharge ......................................................................................................14
Symbols on equipment......................................................................................................................14
Server warnings and cautions............................................................................................................15
Rack warnings .................................................................................................................................16
Preparation procedures............................................................................................................................... 16
Power down the server ..................................................................................................................... 17
Remove a power input module ..........................................................................................................17
Extend the front drive cages .............................................................................................................. 21
Remove the security bezel .................................................................................................................24
Remove a drive from the front drive cages ..........................................................................................24
Remove a drive from the rear drive cage ............................................................................................26
Remove the server from the rack ........................................................................................................27
Remove the PCI riser cage.................................................................................................................30
Open the cable management holder ..................................................................................................32
Close the cable management holder ..................................................................................................33
Hot-plug drive blank ...................................................................................................................................34
Hot-plug drive ............................................................................................................................................35
Access panel ............................................................................................................................................. 36
Air baffle...................................................................................................................................................37
Four-bay LFF hot-plug rear drive backplane ................................................................................................... 37
Two-bay SFF hot-plug rear drive backplane................................................................................................... 40
LFF hot-plug front drive backplane................................................................................................................42
Removing drive backplane from LFF front drive cage 1 ........................................................................ 42
Removing drive backplane from LFF front drive cage 2 ........................................................................ 44
SFF hot-plug front drive backplane ...............................................................................................................47
Removing drive backplane from SFF front drive cage 1 ........................................................................ 47
Removing drive backplane from SFF front drive cage 2 ........................................................................ 50
FBWC module ...........................................................................................................................................53
M.2 SSD enablement kit .............................................................................................................................55
Fan and fan blank......................................................................................................................................58
Fan population guidelines .................................................................................................................58
Fan blank........................................................................................................................................59
Fan Module.....................................................................................................................................59
Fan cage cover................................................................................................................................ 60
DIMM ....................................................................................................................................................... 61
Processor................................................................................................................................................... 62
Heatsink....................................................................................................................................................66
Expansion board........................................................................................................................................ 68
Onboard PCI expansion slot air blocker ....................................................................................................... 70
FlexibleLOM blank ..................................................................................................................................... 70

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Contents 4
Chassis rear bracket...................................................................................................................................71
Chassis retention bracket ............................................................................................................................ 72
Air-flow blocker..........................................................................................................................................73
Cable management holder..........................................................................................................................75
Cable kit for 12-bay LFF Front drive cages ....................................................................................................77
Cable kit for 24-bay SFF Front drive cages ...................................................................................................84
Two-slot PCI riser board ..............................................................................................................................92
HP Flexible Smart Array P840ar Controller ...................................................................................................93
System battery ...........................................................................................................................................98
Front I/O board.........................................................................................................................................99
System board ..........................................................................................................................................100
Dedicated iLO management module ..........................................................................................................111
Enabling the dedicated iLO management module .............................................................................. 114
Power pass-through module.......................................................................................................................115
AC power supply .....................................................................................................................................116
HP Trusted Platform Module....................................................................................................................... 117
Troubleshooting........................................................................................................................ 119
Troubleshooting resources .........................................................................................................................119
Diagnostic tools ........................................................................................................................ 120
Product QuickSpecs.................................................................................................................................. 120
HP iLO ....................................................................................................................................................120
Active Health System ......................................................................................................................121
HP ProLiant Pre-boot Health Summary...............................................................................................121
Integrated Management Log............................................................................................................ 122
HP UEFI System Utilities.............................................................................................................................122
Using HP UEFI System Utilities .........................................................................................................122
Embedded Diagnostics option .........................................................................................................123
Re-entering the server serial number and product ID...........................................................................123
HP Insight Diagnostics ..............................................................................................................................124
HP Insight Diagnostics survey functionality ........................................................................................124
HP Insight Remote Support ........................................................................................................................124
USB support ............................................................................................................................................124
External USB functionality ............................................................................................................... 125
HP Smart Storage Administrator.................................................................................................................125
Automatic Server Recovery........................................................................................................................126
Component identification........................................................................................................... 127
Front panel components ............................................................................................................................127
Front panel LEDs and buttons.....................................................................................................................128
Power fault LEDs.............................................................................................................................129
Front drive thermal LED ...................................................................................................................129
Rear panel components ............................................................................................................................ 130
Rear panel LEDs....................................................................................................................................... 131
System board components ........................................................................................................................132
DIMM slot locations........................................................................................................................134
System maintenance switch .............................................................................................................134
NMI functionality ...........................................................................................................................135
Drive numbering ......................................................................................................................................135
Drive LEDs ...............................................................................................................................................136
SFF drive LED definitions ................................................................................................................. 136
LFF drive LED definitions..................................................................................................................137
Fan locations ...........................................................................................................................................138

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Contents 5
Cabling ................................................................................................................................... 139
Cabling overview.....................................................................................................................................139
Storage cabling ....................................................................................................................................... 139
24-bay LFF hot-plug SAS/SATA front drive cabling ............................................................................139
48-bay SFF hot-plug SAS/SATA front drive cabling ...........................................................................140
Four-bay LFF hot-plug rear drive cage cabling ...................................................................................141
Two-bay SFF hot-plug rear drive cage cabling...................................................................................142
M.2 SSD cabling ........................................................................................................................... 143
FBWC module backup power cabling........................................................................................................ 144
HP Smart Storage Battery cabling ..............................................................................................................146
Fan cabling .............................................................................................................................................146
Ambient temperature sensor cabling ..........................................................................................................147
Front panel cabling .................................................................................................................................. 147
Specifications........................................................................................................................... 148
Environmental specifications......................................................................................................................148
Mechanical specifications ......................................................................................................................... 148
Power supply specifications.......................................................................................................................149
Hot-plug power supply calculations ............................................................................................................ 149
Acronyms and abbreviations...................................................................................................... 150
Documentation feedback ........................................................................................................... 154
Index....................................................................................................................................... 155

DRAFT - HP Confidential - DRAFT
Illustrated parts catalog 6
Illustrated parts catalog
Mechanical components
HP continually improves and changes product parts. For complete and current supported parts information,
see the HP PartSurfer website (http://partsurfer.hp.com).
Item
Description
Spare part
number
Customer self
repair
1
Air baffle
813583-001
Mandatory1
2
Fan cage cover
813582-001
Mandatory1
3
Miscellaneous Blanks Kit
809955-001
Mandatory1
a) PCI expansion slots 5-7 cover air blocker
—
Mandatory1
b) Chassis retention brackets
—
Mandatory1
c) Fan blank
—
Mandatory1
d) LFF drive blank (reduced depth)
—
Mandatory1
e) SFF drive blank
—
Mandatory1
f) Air flow blocker for front drive cage 2
—
Mandatory1
g) Cable management holder
—
Mandatory1
h) FlexibleLOM slot blank
—
Mandatory1
i) Chassis rear bracket
—
Mandatory1

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Illustrated parts catalog 7
1Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be
charged for the travel and labor costs of this service.
2Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If,
however, you require that HP replace them for you, there may or may not be additional charges, depending on the type
of warranty service designated for your product.
3No—Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that
an authorized service provider replace the part. These parts are identified as "No" in the Illustrated Parts Catalog.
1Mandatory: Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de
remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés.
2Optional: Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également
conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous demandez à HP de remplacer ces
pièces, l'intervention peut ou non vous être facturée, selon le type de garantie applicable à votre produit.
3No: Non—Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même la réparation. Pour
que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé. Ces
pièces sont identifiées par la mention ―Non‖ dans le Catalogue illustré.
1Mandatory: Obbligatorie—Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida la
riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il servizio.
2Optional: Opzionali—Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di componenti
progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP, potrebbe dover sostenere spese
addizionali a seconda del tipo di garanzia previsto per il prodotto.
3No: Non CSR—Alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la
garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono identificate
da un ―No‖ nel Catalogo illustrato dei componenti.
1Mandatory: Zwingend—Teile, die im Rahmen des Customer Self Repair Programms ersetzt werden müssen. Wenn Sie
diese Teile von HP ersetzen lassen, werden Ihnen die Versand- und Arbeitskosten für diesen Service berechnet.
2Optional: Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für Customer
Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten, können bei
diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen.
3No: Kein—Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen,
muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No― bzw.
„Nein― gekennzeichnet.
1Mandatory: Obligatorio—componentes para los que la reparación por parte del usuario es obligatoria. Si solicita a HP
que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano
de obra de dicho servicio.
2Optional: Opcional—componentes para los que la reparación por parte del usuario es opcional. Estos componentes
también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que HP realice su
sustitución, puede o no conllevar costes adicionales, dependiendo del tipo de servicio de garantía correspondiente al
producto.
3No: No—Algunos componentes no están diseñados para que puedan ser reparados por el usuario. Para que el usuario
haga valer su garantía, HP pone como condición que un proveedor de servicios autorizado realice la sustitución de estos
componentes. Dichos componentes se identifican con la palabra ―No‖ en el catálogo ilustrado de componentes.
1Mandatory: Verplicht—Onderdelen waarvoor Customer Self Repair verplicht is. Als u HP verzoekt deze onderdelen te
vervangen, komen de reiskosten en het arbeidsloon voor uw rekening.
2Optional: Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn
ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen voor u te vervangen, kunnen
daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type garantieservice voor het product.
3No: Nee—Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband met de
garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen. Deze
onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met "Nee".

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Illustrated parts catalog 8
1Mandatory: Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças,
serão cobradas as despesas de transporte e mão-de-obra do serviço.
2Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o
reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa
adicional, dependendo do tipo de serviço de garantia destinado ao produto.
3No: Nenhuma—Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia
do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças estão identificadas com a marca ―No‖
(Não), no catálogo de peças ilustrado.

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Illustrated parts catalog 9
System components
HP continually improves and changes product parts. For complete and current supported parts information,
see the HP PartSurfer website (http://partsurfer.hp.com).
Item
Description
Spare part
number
Customer self
repair
4
Heatsink
809952-001
Optional2
5
Processors (include alcohol pad and thermal
compound)
—
—
a) 1.60-GHz Intel Xeon E5-2603 v3, 6C, 85 W
762441-001
Optional2
b) 1.80-GHz Intel Xeon E5-2630L v3, 8C, 55 W*
762459-001
Optional2
c) 1.80-GHz Intel Xeon E5-2650L v3, 12C, 65 W*
762461-001
Optional2
d) 1.90-GHz Intel Xeon E5-2609 v3, 6C, 85 W*
762443-001
Optional2
e) 2.00-GHz Intel Xeon E5-2683 v3, 14C, 120 W*
762453-001
Optional2
f) 2.30-GHz Intel Xeon E5-2650 v3, 10C, 105 W*
762448-001
Optional2
g) 2.30-GHz Intel Xeon E5-2670 v3, 12C, 120 W*
762450-001
Optional2
h) 2.30-GHz Intel Xeon E5-2695 v3, 14C, 120 W*
762454-001
Optional2
i) 2.30-GHz Intel Xeon E5-2698 v3, 16C, 135 W*
780760-001
Optional2
j) 2.30-GHz Intel Xeon E5-2699 v3, 18C, 145 W*
780761-001
Optional2
k) 2.40-GHz Intel Xeon E5-2620 v3, 6C, 85 W*
762445-001
Optional2
l) 2.40-GHz Intel Xeon E5-2630 v3, 8C, 85 W*
762446-001
Optional2
m) 2.50-GHz Intel Xeon E5-2680 v3, 12C, 120 W*
762451-001
Optional2
n) 2.60-GHz Intel Xeon E5-2640 v3, 8C, 90 W*
762447-001
Optional2
o) 2.60-GHz Intel Xeon E5-2660 v3, 10C, 105 W*
762449-001
Optional2

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Illustrated parts catalog 10
Item
Description
Spare part
number
Customer self
repair
p) 2.60-GHz Intel Xeon E5-2690 v3, 12C, 135 W*
762452-001
Optional2
q) 2.60-GHz Intel Xeon E5-2685 v3, 12C, 120 W*
780759-001
Optional2
r) 2.60-GHz Intel Xeon E5-2697 v3, 14C, 145 W*
765154-001
Optional2
s) 3.00-GHz Intel Xeon E5-2623 v3, 4C, 105 W*
780762-001
Optional2
t) 3.20-GHz Intel Xeon E5-2667 v3, 8C, 135 W*
762457-001
Optional2
u) 3.40-GHz Intel Xeon E5-2643 v3, 6C, 135 W*
762456-001
Optional2
v) 3.50-GHz Intel Xeon E5-2637 v3, 4C, 135 W*
762455-001
Optional2
6
DIMMs
—
—
a) 4 GB, single-rank x8 PC4-2133P-R
774169-001
Optional2
b) 8 GB, single-rank x4 PC4-2133P-R*
774170-001
Optional2
c) 8 GB, single-rank x8 PC4-2133P-R*
774171-001
Optional2
d) 16 GB, dual-rank x4 PC4-2133P-R*
774172-001
Optional2
e) 16 GB, dual-rank x4 PC4-2133P-L*
774173-001
Optional2
f) 32 GB, dual-rank x4 PC4-2133P-R*
774175-001
Optional2
g) 32 GB, quad-rank x4 PC4-2133P-L*
774174-001
Optional2
7
Fan Module
809953-001
Mandatory1
8
24 SFF front drive cage backplane
809948-001
Optional2
9
12 LFF front drive cage backplane
809947-001
Optional2
10
Front panel board
824567-001
Optional2
11
Power input module
—
—
a) HP 1400W Flex Slot Platinum Plus Hot-plug Power
Supply Kit
754383-001
Mandatory1
b) HP 800W Flex Slot Platinum Hot-plug Power
Supply Kit*
754381-001
Mandatory1
c) HP 800W Common Slot Titanium Hot-plug Power
Supply Kit*
754378-001
Mandatory1
d) HP 800W Flex Slot 48V DC Hot-plug Power Supply
Kit*
754382-001
Mandatory1
e) HP 800W Flex Slot Universal Hot-plug Power
Supply Kit*
754379-001
Mandatory1
12
Power pass-through board
809945-001
Optional2
13
SATA M.2 SSD single module enablement kit
797907-001
Optional2
a) M.2 SSD enablement board
—
—
b) M.2 SSD module
—
—
c) SATA cable*
—
—
14
SATA M.2 SSD dual module enablement kit
797908-001
Optional2
a) M.2 SSD enablement board
—
—
b) M.2 SSD module
—
—
c) SATA cable*
—
—
15
2-slot PCI riser board
809951-001
Optional2

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Illustrated parts catalog 11
Item
Description
Spare part
number
Customer self
repair
16
Dedicated iLO management module
809944-001
Optional2
17
System board (include alcohol pad and thermal
compound)
809943-001
Optional2
18
4-bay LFF rear drive backplane
809949-001
Optional2
19
2-bay SFF rear drive backplane
809950-001
Optional2
20
HP P840ar Smart Array Controller board
813586-001
Optional2
21
System cables*
—
—
a) Signal and power cables for 12-bay LFF front drive
cage 1 and cage 2*
809956-001
Optional2
b) Signal and power cables for 24-bay SFF front drive
cage 1 and cage 2*
813584-001
Optional2
c) Cable kit*
810246-001
Mandatory1
i) 2-SFF multi-connector drive signal cable*
—
—
ii) Power Y-cable for 2-SFF or 4-LFF rear drive*
—
—
iii) Ambient temperature sensor cable*
—
—
iv) Mini-SAS cable*
—
—
* Not shown
1Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be
charged for the travel and labor costs of this service.
2Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If,
however, you require that HP replace them for you, there may or may not be additional charges, depending on the type
of warranty service designated for your product.
3No—Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that
an authorized service provider replace the part. These parts are identified as "No" in the Illustrated Parts Catalog.
1Mandatory: Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de
remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés.
2Optional: Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également
conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous demandez à HP de remplacer ces
pièces, l'intervention peut ou non vous être facturée, selon le type de garantie applicable à votre produit.
3No: Non—Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même la réparation. Pour
que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé. Ces
pièces sont identifiées par la mention ―Non‖ dans le Catalogue illustré.
1Mandatory: Obbligatorie—Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida la
riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il servizio.

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Illustrated parts catalog 12
2Optional: Opzionali—Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di componenti
progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP, potrebbe dover sostenere spese
addizionali a seconda del tipo di garanzia previsto per il prodotto.
3No: Non CSR—Alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la
garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono identificate
da un ―No‖ nel Catalogo illustrato dei componenti.
1Mandatory: Zwingend—Teile, die im Rahmen des Customer Self Repair Programms ersetzt werden müssen. Wenn Sie
diese Teile von HP ersetzen lassen, werden Ihnen die Versand- und Arbeitskosten für diesen Service berechnet.
2Optional: Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für Customer
Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten, können bei
diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen.
3No: Kein—Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen,
muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No― bzw.
„Nein― gekennzeichnet.
1Mandatory: Obligatorio—componentes para los que la reparación por parte del usuario es obligatoria. Si solicita a HP
que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano
de obra de dicho servicio.
2Optional: Opcional—componentes para los que la reparación por parte del usuario es opcional. Estos componentes
también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que HP realice su
sustitución, puede o no conllevar costes adicionales, dependiendo del tipo de servicio de garantía correspondiente al
producto.
3No: No—Algunos componentes no están diseñados para que puedan ser reparados por el usuario. Para que el usuario
haga valer su garantía, HP pone como condición que un proveedor de servicios autorizado realice la sustitución de estos
componentes. Dichos componentes se identifican con la palabra ―No‖ en el catálogo ilustrado de componentes.
1Mandatory: Verplicht—Onderdelen waarvoor Customer Self Repair verplicht is. Als u HP verzoekt deze onderdelen te
vervangen, komen de reiskosten en het arbeidsloon voor uw rekening.
2Optional: Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn
ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen voor u te vervangen, kunnen
daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type garantieservice voor het product.
3No: Nee—Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband met de
garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen. Deze
onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met "Nee".
1Mandatory: Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças,
serão cobradas as despesas de transporte e mão-de-obra do serviço.
2Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o
reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa
adicional, dependendo do tipo de serviço de garantia destinado ao produto.
3No: Nenhuma—Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia
do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças estão identificadas com a marca ―No‖
(Não), no catálogo de peças ilustrado.

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Illustrated parts catalog 13

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Removal and replacement procedures 14
Removal and replacement procedures
Required tools
You need the following items for some procedures:
T-25 Torx screwdriver (to loosen the chassis rack mounting screws located inside the rack ears)
T-10/T-15 Torx screwdriver
HP Insight Diagnostics (on page 124)
Safety considerations
Before performing service procedures, review all the safety information.
Preventing electrostatic discharge
To prevent damaging the system, be aware of the precautions you need to follow when setting up the system
or handling parts. A discharge of static electricity from a finger or other conductor may damage system
boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device.
To prevent electrostatic damage:
Avoid hand contact by transporting and storing products in static-safe containers.
Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.
Place parts on a grounded surface before removing them from their containers.
Avoid touching pins, leads, or circuitry.
Always be properly grounded when touching a static-sensitive component or assembly.
Symbols on equipment
The following symbols may be placed on equipment to indicate the presence of potentially hazardous
conditions.
This symbol indicates the presence of hazardous energy circuits or electric shock
hazards. Refer all servicing to qualified personnel.
WARNING: To reduce the risk of injury from electric shock hazards, do not open this
enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel.
This symbol indicates the presence of electric shock hazards. The area contains no user
or field serviceable parts. Do not open for any reason.
WARNING: To reduce the risk of injury from electric shock hazards, do not open this
enclosure.

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This symbol on an RJ-45 receptacle indicates a network interface connection.
WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do
not plug telephone or telecommunications connectors into this receptacle.
This symbol indicates the presence of a hot surface or hot component. If this surface is
contacted, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow the surface to cool
before touching.
This symbol indicates that the component exceeds the recommended weight for one
individual to handle safely.
WARNING: To reduce the risk of personal injury or damage to the equipment, observe
local occupational health and safety requirements and guidelines for manual material
handling.
These symbols, on power supplies or systems, indicate that the equipment is supplied
by multiple sources of power.
WARNING: To reduce the risk of injury from electric shock, remove all power cords to
completely disconnect power from the system.
Server warnings and cautions
WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the
equipment:
Observe local occupational health and safety requirements and guidelines for manual
handling.
Reduce the weight of the server by removing the drives and power supplies before installing or
removing the server from the rack
Obtain adequate assistance to lift and stabilize the server during installation or removal. HP
recommends that a minimum of four people are required for installing or removing the server
from the rack. A fifth person might be required to help align the server if the server is installed
higher than chest level
Use caution when installing or removing the server from the rack; it is unstable when not
fastened to the rails.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment,
remove the power cord to remove power from the server. The front panel Power On/Standby
button does not completely shut off system power. Portions of the power supply and some internal
circuitry remain active until AC power is removed.
CAUTION: Protect the server from power fluctuations and temporary interruptions with a
regulating uninterruptible power supply. This device protects the hardware from damage caused
by power surges and voltage spikes and keeps the system in operation during a power failure.

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Removal and replacement procedures 16
CAUTION: Do not operate the server for long periods with the front drive cages extended. When
the front drive cage is extended while the server is powered on, do one of the following:
If the front drive health/thermal LED is functional, monitor the status of this LED.
When this LED starts flashing amber, immediately slide the drive cage back into
the chassis and keep it there until the LED turns green.
If the front drive health/thermal LED is not functional, do not keep the drive cage
out of the chassis for more than 140 sec. After 140 sec, slide the drive cage inside
the chassis and keep it there for at least 300 sec before extending it out again.
Failure to observe this caution will result in improper airflow and insufficient cooling that can lead
to thermal damage.
Rack warnings
WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that:
The leveling jacks are extended to the floor.
The full weight of the rack rests on the leveling jacks.
The stabilizing feet are attached to the rack if it is a single-rack installation.
The racks are coupled together in multiple-rack installations.
Only one component is extended at a time. A rack may become unstable if more than one
component is extended for any reason.
WARNING: To reduce the risk of personal injury or equipment damage when unloading a rack:
At least two people are needed to safely unload the rack from the pallet. An empty 42U rack
can weigh as much as 115 kg (253 lb), can stand more than 2.1 m (7 ft) tall, and might
become unstable when being moved on its casters.
Never stand in front of the rack when it is rolling down the ramp from the pallet. Always handle
the rack from both sides.
WARNING: To reduce the risk of personal injury or damage to the equipment, adequately
stabilize the rack before extending a component outside the rack. Extend only one component at
a time. A rack may become unstable if more than one component is extended.
WARNING: When installing a server in a telco rack, be sure that the rack frame is adequately
secured at the top and bottom to the building structure.
Preparation procedures
To access some components and perform certain service procedures, you must perform one or more of the
following procedures:
Access the product front panel ("Remove the security bezel" on page 24).
Power down the server (on page 17).
If you must remove a server from a rack or a non-hot-plug component from a server, power down the
server.
Extend the front drive cages from the chassis ("Extend the front drive cages" on page 21).
Access the product rear panel.

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Removal and replacement procedures 17
Remove the server from the rack (on page 27).
If the rack environment, cabling configuration, or the server location in the rack creates awkward
conditions, remove the server from the rack.
Remove the access panel ("Access panel" on page 36).
Remove the PCI riser cages ("Remove the PCI riser cage" on page 30).
Remove the air baffle ("Air baffle" on page 37).
Power down the server
Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical
server data and programs.
IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the
system.
To power down the server, use one of the following methods:
Press and release the Power On/Standby button.
This method initiates a controlled shutdown of applications and the OS before the server enters standby
mode.
Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter
standby mode.
This method forces the server to enter standby mode without properly exiting applications and the OS.
If an application stops responding, you can use this method to force a shutdown.
Use a virtual power button selection through iLO4.
This method initiates a controlled remote shutdown of applications and the OS before the server enters
standby mode.
Before proceeding, verify the server is in standby mode by observing that the system power LED is amber.
Remove a power input module
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives, power input
modules, and the internal system components to cool before touching them.
1. If the server is using a single hot-plug power input module only, power down the server (on page 17).
2. Release the power cords from the strain relief straps.

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Removal and replacement procedures 18
oAC power input module
oDC power input module

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Removal and replacement procedures 19
3. For an AC power input module, disconnect the power cord from the module.
4. For a DC power input module, do the following:
a. Detach the ground (earthed) cable from the ground screw and washer.

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Removal and replacement procedures 20
b. Remove the terminal block connector from the power input module.
5. Remove the power input module.
oAC power input module
oDC power input module