HP D Series Installation and operation manual

System Memory Upgrade Guide
D Class and R Class
HP 9000 Enterprise Servers
Part No. A3262-90003
Edition 6
October 1998
E1098
Printed in: USA

ii
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Contents
iii
Who Should Use this Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
1. D Class System Memory Upgrade
Overview of Memory Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Memory Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Memory Upgrade Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24
Memory Upgrade Verification Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25
Troubleshooting Memory Configuration Error Symptoms . . . . . . . . . . . . . . . . . 1-30
Obtaining the Correct Firmware Patch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-32
Downloading the Firmware Patch via the World Wide Web . . . . . . . . . . . . 1-33
Downloading the Firmware Patch using FTP . . . . . . . . . . . . . . . . . . . . . . 1-34
2. R Class System Memory Upgrade
Overview of Memory Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Memory Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Memory Upgrade Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20
Troubleshooting Memory Configuration Error Symptoms . . . . . . . . . . . . . . . . . 2-24
Obtaining the Correct Firmware Patch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-25
Downloading the Firmware Patch via the World Wide Web . . . . . . . . . . . . 2-26
Downloading the Firmware Patch using FTP . . . . . . . . . . . . . . . . . . . . . . 2-27

iv
Contents

v
Printing History
The manual printing date and part number indicate its current edition. The printing
date will change when a new edition is printed. Minor changes may be made at
reprint without changing the printing date. the manual part number will change
when extensive changes are made.
Manual updates may be issued between editions to correct errors or document
product changes. To ensure that you receive the updated or new editions, you should
subscribe to the appropriate product support service. See your HP sales
representative for details.
First Edition: December, 1995
Second Edition: May, 1996
Third Edition: November, 1996
Fourth Edition: August, 1997
Fifth Edition: August 1998
Sixth Edition: October 1998
NOTE Reader Comments. We welcome your comments about our documentation. If you
have editorial suggestions or recommended improvements for this document, please
write to us. You can reach us through e-mail at: [e-mail] or by
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SERIOUS ERRORS, such as technical inaccuracies that may render a program or a
hardware device inoperative, should be reported to your HP Response Center or
directly to a Support Engineer.

vi
Who Should Use this Guide
Who Should Use this Guide
The procedures in this guide are intended to be performed by a person who is
qualified in the installation and servicing of computer equipment, and is trained to
recognize the hazards involved. Memory is installed in an area of the product where
energy levels considered hazardous may be produced.

1-1
D Class System Memory Upgrade
Overview of Memory Installation
The memory installation procedures are organized as follows:
A. Check existing system memory.
B. Turn off power to the system.
C. Remove the front bezel.
D. Remove the side panel.
E. Remove the EMI cover.
F. Remove the Processor/Memory card.
G. Plan the memory configuration.
H. Install memory modules.
I. Replace the Processor/Memory card.
J. Replace the EMI cover.
K. Replace the side panel.
L. Replace the front bezel.
After completing all installation procedures, proceed to the Memory Upgrade
Verification procedure (located after the installation procedures) for instructions on
how to verify correct installation. If the memory verification is not successful, refer
to the section titled Troubleshooting Memory Configuration Error Symptoms at
the end of this manual.

1-2
D Class System Memory Upgrade
Overview of Memory Installation
Required Tools To perform the procedures in this upgrade guide, the following tools are required:
• Small flat-bladed screwdriver
• Torx driver, #15
• Phillips screwdriver.
Safety
Considerations
WARNING The installation procedures in this guide require opening the system cabinet,
which may expose you to high-energy (high-amperage) circuits, possible
ejection of molten metal, and exposed sharp edges in equipment chassis. Be
sure to remove all rings, watches, and other jewelry from fingers, wrists, and
arms before opening the system cabinet.
Electrostatic
Discharge
Precautions
Electrostatic discharge can damage the integrated circuits on printed-circuit boards.
To prevent such damage from occurring, be sure to observe the following
precautions when handling and installing boards:
1. Use a grounding mat and an anti-static wrist strap, such as those included in the
ESD Field Service Kit (HP P/N A3024-80004).
2. Wear the anti-static wrist strap to ensure that any accumulated electrostatic
charge is discharged from you body to ground.
3. Keep uninstalled printed-circuit boards in their protective anti-static bags until
you are ready to install them.
4. Handle printed-circuit boards by their edges after you have removed them from
their protective anti-static bags.

1-3
D Class System Memory Upgrade
Memory Installation Procedure
Memory Installation Procedure
A. Check Existing
System Memory To check the memory configuration on your system:
Reboot the system by typing /etc/shutdown -r at the HP-UX system prompt:
/etc/shutdown -r
When prompted, halt the boot process by pressing any key on the keyboard:
Processor is booting from first available device.
To discontinue, press any key within 10 seconds.
Boot terminated.
Main Menu ----------------------------------------------------
Command Description
------- -----------
BOot [PRI|ALT|<path>] Boot from specified path
PAth [PRI|ALT|CON|KEY] [<path>] Display or modify a path
SEArch [DIsplay|IPL] [<path>] Search for boot devices
TOC Soft boot the system
COnfiguration [<command>] Access Configurationmenu/commands
INformation [<command>] Access Information menu/commands
SERvice [<command>] Access Service menu/commands
DIsplay Redisplay the current menu
HElp [<menu>|<command>] Display help for menu or command
RESET Restart the system
-------
Main Menu: Enter command >

1-4
D Class System Memory Upgrade
Memory Installation Procedure
At the Main menu of the Boot Console Handler, type “in me” to display memory
information.
Note the amount of memory listed in the memory information display. After
installing additional memory, you will check this memory information display again
to verify that the system recognizes the newly installed memory
Example Memory Information Display (Models D200/D210/D310)
Main Menu: Enter command > in me
MEMORY INFORMATION
Slot Card Size Amount Enabled
---- --------- --------------
0 16 MB 16 MB
1 16 MB 16 MB
Physical Memory: 32 MB (0x02000000)
Configured Memory: 32 MB (0x02000000)
Main Menu: Enter command >
Example Memory Information Display (all other D2xx and D3xx Models)
Main Menu: Enter command > in me
MEMORY INFORMATION
MEMORY STATUS TABLE
Slot Size(a+b) Status
---- -------- ------
0a/b 128MB Configured
1a/b 32MB Configured
2a/b 32MB Configured
--------
TOTAL 192MB

1-5
D Class System Memory Upgrade
Memory Installation Procedure
B. Turn Off Power
to the System 1. Set the Power switch on the server front panel to the OFF position.
2. Disconnect the AC power cord from the system cabinet.

1-6
D Class System Memory Upgrade
Memory Installation Procedure
C. Remove the
Front Bezel 1. Unlock the front peripheral door using the key that was shipped with your
server.
2. Grab the bottom sides of the front bezel, and pull the bottom of the bezel slightly
out from the cabinet.
3. Carefully push the bezel up so that the top of the bezel comes loose from the top
of the cabinet, then pull the bezel away from the cabinet.

1-7
D Class System Memory Upgrade
Memory Installation Procedure
D. Remove the
Side Panel 1. Loosen three captive side panel screws with a #15 Torx driver.
2. Grasp the front edge of the side panel and swing it away from the system
cabinet.
3. Remove the panel by lifting it up so that its four hinge tabs come out of the slots
at the rear of the cabinet.
4. Carefully set the panel aside.

1-8
D Class System Memory Upgrade
Memory Installation Procedure

1-9
D Class System Memory Upgrade
Memory Installation Procedure
E. Remove the EMI
Cover D Class servers that have the Hot-Swap Module installed will have an EMI cover
installed over the Processor/Memory card. To remove the EMI cover:
1. Loosen the two notches at the bottom of the EMI cover from the tabs on the
Processor/Memory card by pushing up and slightly flexing the EMI cover until
the notches come loose.
2. Pull the EMI cover down slightly until the two notches at the top of the cover
come loose from the tabs at the top of the server cabinet.
3. Loosen and remove the SCSI ribbon cable from the Fast/Wide SCSI card.
4. Remove the other end of the SCSI ribbon cable from the connector on the hot-
swap backplane, and set the EMI cover and ribbon cable aside.

1-10
D Class System Memory Upgrade
Memory Installation Procedure
F. Remove the
Processor/
Memory Card
1. Attach an anti-static strap to your wrist, and ground it to the main chassis.
2. Loosen and remove the two (2) screws that secure the Processor/Memory card to
the chassis.
3. Pull out the two plastic levers on the Processor/Memory card.
4. Pull the Processor/Memory card out of the system cabinet, and set it down on an
anti-static mat.

1-11
D Class System Memory Upgrade
Memory Installation Procedure
G. Plan the
Memory
Configuration
Before you begin, you should understand the following definitions:
ASIMM (Single In-line Memory Module) is a single memory Printed Circuit
Assembly (PCA) or memory board. SIMMs have memory on one side of the PCA
only. All SIMMs have their size marked on the board near the upper left corner.
A DIMM (Dual In-line Memory Module) is a single memory PCA with memory on
both sides of the PCA. All DIMMs have their size marked on the board near the
upper left corner, also.
A module is a pair of SIMMs or DIMMs. Memory for your system is purchased and
installed only in modules; never install just one SIMM.
NOTE The acronym SIMM is used throughout this document to indicate either SIMM or
DIMM.
Plan your memory configuration so that it conforms to the rules listed below.
Memory is installed in the following increments:
• 32MB memory module (two 16MB SIMMs)
• 64MB memory module (two 32MB SIMMs)
• 128MB memory module (two 64MB SIMMs)
• 256MB memory module (two 128MB SIMMs)
• 512MB memory module (two 256MB SIMMs).
NOTE The 256MB and 512MB memory size increments are not supported on the
PA7100LC Processor/Memory cards (Models D200/D210/D310).
The 512MB memory size increment is supported on Dx70, Dx80, and D390
modules only.Dx20, Dx30, Dx50, and Dx60 models do not support the 512MB
memory size increment at present.

1-12
D Class System Memory Upgrade
Memory Installation Procedure
Memory Rules 1. Memory must always be added as pairs of SIMMs or DIMMs of the same size.
For example: two 16MB, two 32MB, two 64MB, two 128MB or two 256MB.
2. The largest memory SIMM pair must be installed in the lowest numbered slots,
followedby the next largest memorypair in thenext lowest pair of slots, untilall
SIMM modules are installed.
3. Models D200/D210/D310 Only. SIMM modules must be installed in thecorrect
slot sequence. The first pair of SIMMs are installed in slots 0 and 1. The next
SIMM pair would go into slots 2 and 3, and so on until all SIMM modules are
installed. Follow rule number 2.
4. Models Dx20, Dx30, Dx50, Dx60, Dx70, Dx80, and D390 Only. SIMM
modules must be installed in the correct slot sequence. The first SIMM pair is
installed in slots 0A and 0B. The next SIMM pair would go into slots 1A and
1B, and so on until all SIMM modules are installed. Follow rule number 2.
5. All Models. If the memory upgrade increments are larger than the existing
(currently installed) memory increments, ALL memory must be removed,
re-ordered, and re-installed following the rules listed in this section.
NOTE Models D250/D260 and D350/D360 Only: To install and use the 256MB or 64MB
memory modules, the computer Processor Dependent Code (PDC) must be revision
36.20 or later. To verify the PDC revision level, use the fv command in Boot
Console Handler. Refer to the PDC Code Revision section on page 32.
Models D200/D210/D310 Only. To install and use the 64MB memory pair, your
computer PDC must be revision 36.12 or later. To verify the PDC revision level use
the fv command in Boot Console Handler. Refer to the PDC Code Revision section
on page 32.
Model Dx70 Only. To install and use the 512MB memory pair, your computer PDC
must be revision 37.28 or later. To verify the PDC revision level use the fv
command in Boot Console Handler. Refer to the PDC Code Revision section on
page 32.
Memory Size and
Orientation 1. Each memory SIMM (board) has its size marked on one side of the board near
an upper corner: 16MB, 32MB, 64MB, 128MB, or 256MB. (In the figure
shown, the marking is on the reverse side of the board.)
2. The white stripe on the end of the memory SIMM identifies the end of the board
that must be toward the white ejector lever of the connector on the Processor/
Memory card.
3. The notch at the lower corner of the board also indicates the end of the board
that must go toward the white ejector lever.

1-13
D Class System Memory Upgrade
Memory Installation Procedure
Memory SIMM Card Size and Orientation Markings

1-14
D Class System Memory Upgrade
Memory Installation Procedure
Memory Load
Order for Models
D200/D210/D310
Memory pair (two 16MB, two 32MB, or two 64MB SIMM cards) must be loaded
onto the Processor/Memory card in the proper load order, starting with the slot
marked 0, then slot 1, and so on, ending with slot 7 (see Load Order in the figure
below).
Memory Module Load Order for Models D200/D210/D310
After you have planned your memory configuration according to the memory size,
orientation, and pairing rules, proceed to step H. Install Memory modules.
NOTE The 256MB and 512MB memory size increments are not supported on the
PA7100LC Processor/Memory cards (Models D200/D210/D310).