HP D Series Installation and operation manual

System Memory Upgrade Guide
D Class and R Class
HP 9000 Enterprise Servers
Part No. A3262-90003
Edition 6
October 1998
E1098
Printed in: USA

ii
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Contents
iii
Who Should Use this Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
1. D Class System Memory Upgrade
Overview of Memory Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Memory Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Memory Upgrade Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24
Memory Upgrade Verification Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25
Troubleshooting Memory Configuration Error Symptoms . . . . . . . . . . . . . . . . . 1-30
Obtaining the Correct Firmware Patch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-32
Downloading the Firmware Patch via the World Wide Web . . . . . . . . . . . . 1-33
Downloading the Firmware Patch using FTP . . . . . . . . . . . . . . . . . . . . . . 1-34
2. R Class System Memory Upgrade
Overview of Memory Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Memory Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Memory Upgrade Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20
Troubleshooting Memory Configuration Error Symptoms . . . . . . . . . . . . . . . . . 2-24
Obtaining the Correct Firmware Patch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-25
Downloading the Firmware Patch via the World Wide Web . . . . . . . . . . . . 2-26
Downloading the Firmware Patch using FTP . . . . . . . . . . . . . . . . . . . . . . 2-27

iv
Contents

v
Printing History
The manual printing date and part number indicate its current edition. The printing
date will change when a new edition is printed. Minor changes may be made at
reprint without changing the printing date. the manual part number will change
when extensive changes are made.
Manual updates may be issued between editions to correct errors or document
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representative for details.
First Edition: December, 1995
Second Edition: May, 1996
Third Edition: November, 1996
Fourth Edition: August, 1997
Fifth Edition: August 1998
Sixth Edition: October 1998
NOTE Reader Comments. We welcome your comments about our documentation. If you
have editorial suggestions or recommended improvements for this document, please
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SERIOUS ERRORS, such as technical inaccuracies that may render a program or a
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directly to a Support Engineer.

vi
Who Should Use this Guide
Who Should Use this Guide
The procedures in this guide are intended to be performed by a person who is
qualified in the installation and servicing of computer equipment, and is trained to
recognize the hazards involved. Memory is installed in an area of the product where
energy levels considered hazardous may be produced.

1-1
D Class System Memory Upgrade
Overview of Memory Installation
The memory installation procedures are organized as follows:
A. Check existing system memory.
B. Turn off power to the system.
C. Remove the front bezel.
D. Remove the side panel.
E. Remove the EMI cover.
F. Remove the Processor/Memory card.
G. Plan the memory configuration.
H. Install memory modules.
I. Replace the Processor/Memory card.
J. Replace the EMI cover.
K. Replace the side panel.
L. Replace the front bezel.
After completing all installation procedures, proceed to the Memory Upgrade
Verification procedure (located after the installation procedures) for instructions on
how to verify correct installation. If the memory verification is not successful, refer
to the section titled Troubleshooting Memory Configuration Error Symptoms at
the end of this manual.

1-2
D Class System Memory Upgrade
Overview of Memory Installation
Required Tools To perform the procedures in this upgrade guide, the following tools are required:
• Small flat-bladed screwdriver
• Torx driver, #15
• Phillips screwdriver.
Safety
Considerations
WARNING The installation procedures in this guide require opening the system cabinet,
which may expose you to high-energy (high-amperage) circuits, possible
ejection of molten metal, and exposed sharp edges in equipment chassis. Be
sure to remove all rings, watches, and other jewelry from fingers, wrists, and
arms before opening the system cabinet.
Electrostatic
Discharge
Precautions
Electrostatic discharge can damage the integrated circuits on printed-circuit boards.
To prevent such damage from occurring, be sure to observe the following
precautions when handling and installing boards:
1. Use a grounding mat and an anti-static wrist strap, such as those included in the
ESD Field Service Kit (HP P/N A3024-80004).
2. Wear the anti-static wrist strap to ensure that any accumulated electrostatic
charge is discharged from you body to ground.
3. Keep uninstalled printed-circuit boards in their protective anti-static bags until
you are ready to install them.
4. Handle printed-circuit boards by their edges after you have removed them from
their protective anti-static bags.

1-3
D Class System Memory Upgrade
Memory Installation Procedure
Memory Installation Procedure
A. Check Existing
System Memory To check the memory configuration on your system:
Reboot the system by typing /etc/shutdown -r at the HP-UX system prompt:
/etc/shutdown -r
When prompted, halt the boot process by pressing any key on the keyboard:
Processor is booting from first available device.
To discontinue, press any key within 10 seconds.
Boot terminated.
Main Menu ----------------------------------------------------
Command Description
------- -----------
BOot [PRI|ALT|<path>] Boot from specified path
PAth [PRI|ALT|CON|KEY] [<path>] Display or modify a path
SEArch [DIsplay|IPL] [<path>] Search for boot devices
TOC Soft boot the system
COnfiguration [<command>] Access Configurationmenu/commands
INformation [<command>] Access Information menu/commands
SERvice [<command>] Access Service menu/commands
DIsplay Redisplay the current menu
HElp [<menu>|<command>] Display help for menu or command
RESET Restart the system
-------
Main Menu: Enter command >

1-4
D Class System Memory Upgrade
Memory Installation Procedure
At the Main menu of the Boot Console Handler, type “in me” to display memory
information.
Note the amount of memory listed in the memory information display. After
installing additional memory, you will check this memory information display again
to verify that the system recognizes the newly installed memory
Example Memory Information Display (Models D200/D210/D310)
Main Menu: Enter command > in me
MEMORY INFORMATION
Slot Card Size Amount Enabled
---- --------- --------------
0 16 MB 16 MB
1 16 MB 16 MB
Physical Memory: 32 MB (0x02000000)
Configured Memory: 32 MB (0x02000000)
Main Menu: Enter command >
Example Memory Information Display (all other D2xx and D3xx Models)
Main Menu: Enter command > in me
MEMORY INFORMATION
MEMORY STATUS TABLE
Slot Size(a+b) Status
---- -------- ------
0a/b 128MB Configured
1a/b 32MB Configured
2a/b 32MB Configured
--------
TOTAL 192MB