Factory Express Portfolio
Factory Express PortfolioFactory Express Portfolio
Factory Express Portfolio
for Servers and Storage
for Servers and Storagefor Servers and Storage
for Servers and Storage
HP Factory Express offers configuration, customization, integration and deployment services for HP
servers and storage products. Customers can choose how their factory solutions are built, tested,
integrated, shipped and deployed.
Factory Express offers service packages for simple configuration, racking, installation, complex
configuration and design services as well as individual factory services, such as image loading, asset
tagging, and custom packaging. HP products supported through Factory Express include a wide array of
servers and storage: HP Integrity, HP ProLiant, HP ProLiant Server Blades, HP BladeSystem, HP 9000
servers as well as the MSA1000, VA7xxx, EVA, XP, rackable tape libraries and configurable network
switches.
For more information on Factory Express services for your specific server model please contact your sales
representative or go to
http://www.hp.com/go/factory-express
.
RoHS Compliant
RoHS CompliantRoHS Compliant
RoHS Compliant
For Resellers in countries/regions with RoHS legislation (see NOTE) (e.g. EU, China, etc.)
The use of the noted material in a solution and subsequent resale of that solution will result in the
solution no longer meeting the requirements of RoHS legislation.
NOTE:
NOTE:NOTE:
NOTE:
Directive 2002/95/EC restricts the use of lead, mercury, cadmium, hexavalent chromium, PBBs
and PBDEs in electronic products. Countries/regions outside the EU, eg. China, are introducing similar
legislation. References to 'RoHS legislation' means requirements of Directive 2002/95/EC or to similar
substance restriction legislation enacted by any country/region outside the EU.
HP ProLiant Smart
HP ProLiant SmartHP ProLiant Smart
HP ProLiant Smart
Buys
BuysBuys
Buys
(NA only)
The HP Smart Buy program offers mainstream business solutions at competitive prices with excellent
availability and superior HP quality. It offers a wide range of industry-leading HP products at compelling
prices, allowing you to receive richer configurations with additional options.
NOTE:
NOTE:NOTE:
NOTE:
ProLiant Smart Buys are available in NA only. For detailed specification information on ProLiant
Smart Buys please click on the following link:
ftp://ftp.compaq.com/pub/products/servers/smartbuys.pdf
Service and Support
Service and SupportService and Support
Service and Support
HP services provide continuous care and support expertise with committed response designed to meet
your IT and business needs.
To fully capitalizing on your HP ProLiant servers' capabilities requires a service partner who thoroughly
understands your server technology and systems environment. HP Services, an industry leader in
provision of multi vender support solutions provides a range of support services designed to meet the
varying needs of business. Whether an SMB or large global corporation HP has a ProLiant server support
offer to help you speedily deploy and maximize system uptime.
Extended Care - Minimum recommended service support offer designed to ensure customers have
access to expert assistance, whenever they need it.
Add services description and part number e.g. ProLiant ML110 3 year 9x5 next business day
coverage, excluding holidays - part number.
Committed Care - Cost-effective service options designed to extend HP Services committed response and
guaranteed fix times, designed to speed problem resolution.
Add services description and part number e.g. ProLiant ML110 1 3 year 3x5 same business day 4
hour response coverage, excluding holidays - part number.
Committed Response - Highest HP Support service level recommend to help increase IT performance
QuickSpecs
HP ProLiant ML370 Generation 5 (G5)
HP ProLiant ML370 Generation 5 (G5)HP ProLiant ML370 Generation 5 (G5)
HP ProLiant ML370 Generation 5 (G5)
Standard Features
DA - 12478 Worldwide — Version 2 — July 7, 2006
Page 11