HP ProLiant ML310e User manual

HP ProLiant ML310e Gen8 v2 Server
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 719821-001a
April 2014
Edition: 1

© Copyright 2013, 2014 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation.

Contents 3
Contents
Component identification............................................................................................................... 6
Front panel components................................................................................................................................6
Front panel LEDs and buttons......................................................................................................................... 7
Rear panel components ................................................................................................................................8
Rear panel LEDs and buttons .........................................................................................................................9
System board components ..........................................................................................................................10
DIMM slot locations..........................................................................................................................11
PCIe expansion slot definitions ..........................................................................................................11
System maintenance switch ...............................................................................................................11
NMI functionality .............................................................................................................................12
Drive numbering ........................................................................................................................................12
Hot-plug drive LED definitions ......................................................................................................................13
FBWC module LED definitions .....................................................................................................................14
Fan locations .............................................................................................................................................15
Operations................................................................................................................................. 16
Power up the server....................................................................................................................................16
Power down the server ...............................................................................................................................16
Unlock the tower bezel ...............................................................................................................................17
Remove the tower bezel..............................................................................................................................17
Install the tower bezel .................................................................................................................................17
Remove the access panel ............................................................................................................................18
Install the access panel ...............................................................................................................................19
Remove the air baffle..................................................................................................................................19
Install the air baffle.....................................................................................................................................20
Setup......................................................................................................................................... 22
Optional installation services.......................................................................................................................22
Rack planning resources .............................................................................................................................22
Optimum environment.................................................................................................................................22
Space and airflow requirements ........................................................................................................23
Temperature requirements .................................................................................................................23
Power requirements ..........................................................................................................................23
Electrical grounding requirements ......................................................................................................23
Server warnings and cautions......................................................................................................................24
Rack warnings ...........................................................................................................................................24
Identifying the contents of the server shipping carton......................................................................................25
Installing hardware options .........................................................................................................................25
Installing the server into the rack ..................................................................................................................25
Installing the operating system .....................................................................................................................26
Powering on and selecting boot options .......................................................................................................27
Registering the server..................................................................................................................................27
Hardware options installation....................................................................................................... 28
Introduction ...............................................................................................................................................28
Drive options .............................................................................................................................................28
Drive installation guidelines...............................................................................................................28

Contents 4
Installing a non-hot-plug drive ............................................................................................................28
Installing a hot-plug drive ..................................................................................................................30
Drive cage options .....................................................................................................................................31
Four-bay LFF hot-plug drive backplane option......................................................................................31
Eight-bay SFF hot-plug drive cage option ............................................................................................34
Controller options.......................................................................................................................................36
Installing a storage controller.............................................................................................................36
Installing the FBWC module and capacitor pack .................................................................................37
Optical drive option ...................................................................................................................................39
Memory options.........................................................................................................................................41
HP SmartMemory .............................................................................................................................42
DIMM identification..........................................................................................................................42
Single-rank and dual-rank DIMMs ......................................................................................................43
Memory subsystem architecture .........................................................................................................43
ECC memory ...................................................................................................................................43
General DIMM slot population guidelines...........................................................................................44
Installing a DIMM.............................................................................................................................44
Expansion board options ............................................................................................................................45
HP Trusted Platform Module option ..............................................................................................................49
Installing the Trusted Platform Module board .......................................................................................49
Retaining the recovery key/password.................................................................................................51
Enabling the Trusted Platform Module.................................................................................................51
RPS enablement option ...............................................................................................................................51
Setting up the HP PS1810-24G Switch (optional) ..........................................................................................55
Cabling ..................................................................................................................................... 59
Cabling overview.......................................................................................................................................59
System fan cabling.....................................................................................................................................59
Storage cabling .........................................................................................................................................60
Four-bay LFF drive cabling ................................................................................................................60
Eight-bay SFF drive cabling...............................................................................................................62
Optical drive cabling..................................................................................................................................62
Power supply cabling .................................................................................................................................64
Integrated power supply cabling........................................................................................................64
Redundant power supply cabling.......................................................................................................64
Capacitor pack cabling ..............................................................................................................................65
Software and configuration utilities ............................................................................................... 66
Server mode ..............................................................................................................................................66
HP product QuickSpecs ..............................................................................................................................66
HP iLO Management Engine .......................................................................................................................66
HP iLO ............................................................................................................................................66
Intelligent Provisioning ......................................................................................................................68
Erase Utility .....................................................................................................................................69
HP Insight Remote Support software ...................................................................................................70
Scripting Toolkit ...............................................................................................................................70
HP Service Pack for ProLiant........................................................................................................................70
HP Smart Update Manager ...............................................................................................................71
HP ROM-Based Setup Utility ........................................................................................................................71
Using RBSU .....................................................................................................................................72
Auto-configuration process ................................................................................................................72
Boot options ....................................................................................................................................73
Re-entering the server serial number and product ID.............................................................................73
Utilities and features ...................................................................................................................................73

Contents 5
Array Configuration Utility ................................................................................................................73
Option ROM Configuration for Arrays................................................................................................74
ROMPaq utility.................................................................................................................................75
Automatic Server Recovery................................................................................................................75
USB support ....................................................................................................................................75
Redundant ROM support...................................................................................................................76
Keeping the system current..........................................................................................................................76
Drivers ............................................................................................................................................76
Software and firmware .....................................................................................................................76
Version control.................................................................................................................................76
HP operating systems and virtualization software support for ProLiant servers .........................................77
HP Technology Service Portfolio.........................................................................................................77
Change control and proactive notification ..........................................................................................77
Troubleshooting.......................................................................................................................... 78
Troubleshooting resources ...........................................................................................................................78
System battery replacement.......................................................................................................... 79
Regulatory information ................................................................................................................ 81
Safety and regulatory compliance................................................................................................................81
Turkey RoHS material content declaration .....................................................................................................81
Ukraine RoHS material content declaration ...................................................................................................81
Warranty information .................................................................................................................................81
Electrostatic discharge................................................................................................................. 82
Preventing electrostatic discharge ................................................................................................................82
Grounding methods to prevent electrostatic discharge....................................................................................82
Specifications............................................................................................................................. 83
Environmental specifications........................................................................................................................83
Server specifications...................................................................................................................................83
Power supply specifications.........................................................................................................................83
HP 350 W 4U Integrated Power Supply .............................................................................................84
HP 460 W CS Gold Hot-plug Power Supply (92% efficiency) ...............................................................84
Hot-plug power supply calculations ....................................................................................................85
Support and other resources ........................................................................................................ 86
Before you contact HP ................................................................................................................................86
HP contact information................................................................................................................................86
Customer Self Repair ..................................................................................................................................86
Acronyms and abbreviations........................................................................................................ 94
Documentation feedback ............................................................................................................. 98
Index......................................................................................................................................... 99

Component identification 6
Component identification
Front panel components
Item Description
1 Optical drive (optional)
2 Media drive bay
3 Power On/Standby button and system power LED
4
USB connectors
5 Drive bays (inside)

Component identification 7
Front panel LEDs and buttons
Item Description Status
1 UID button/LED Solid blue = Activated
Flashing blue (1 Hz/cycle per sec) = Remote management or
firmware upgrade in progress
Off = Deactivated
2 Health LED Solid green = Normal
Flashing amber = System degraded
Flashing red (1 Hz/cycle per sec) = System critical
Fast-flashing red (4 Hz/cycles per sec) = Power fault*
3 NIC status LED Solid green = Link to network
Flashing green (1 Hz/cycle per sec) = Network active
Off = No network activity
4 Power On/Standby button
and system power LED
Solid green = System on
Flashing green (1 Hz/cycle per sec) = Performing power on sequence
Solid amber = System in standby
Off = No power present**
*To identify components in a degraded or critical state, see the Systems Insight Display LEDs, check iLO/BIOS logs, and
reference the server troubleshooting guide.
**Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has
occurred, or the power button cable is disconnected.

Component identification 8
Rear panel components
Item Description
1 Power supply
2 Kensington security slot
3 Slot 4 PCIe x16 (8, 4, 1)*
4
Slot 3 PCIe x8 (8, 4, 1)*
5 Slot 2 PCIe x8 (1)*
6 Slot 1 PCIe x4 (1)*
7 Serial connector
8 Video connector
9
Dedicated iLO port
10 USB 3.0 connectors
11 UID LED/button
12 NIC connectors
* For more information on the expansion slot specifications, see "PCIe expansion slot definitions."

Component identification 9
Rear panel LEDs and buttons
Item Description Status
1 UID button/LED Solid blue = Activated
Flashing blue (1 Hz/cycle per sec) =
Remote management or firmware
upgrade in progress
Off = Deactivated
2 NIC status LED Solid Green = Activity exists
Flashing green = Activity exists
Off = No activity exists
3 NIC link LED Solid green = Link exists
Off = No link exists

Component identification 10
System board components
Item Description
1 RPS connector
2 Processor socket
3
TPM connector
4 System battery
5 24-pin power supply connector
6 Mini-SAS connector
7 SATA connectors
8 Internal USB cable connector
9 Internal USB connector
10
Micro SD card slot
11 Front USB connector 2
12 Front USB connector 1
13 Front panel connector
14 Front system fan connector (fan 2)
15
Ambient thermal sensor connector
16 NMI header
17 System maintenance switch
18 Slot 1 PCIe2 x4 (1)*
19 Slot 2 PCIe2 x8 (1)*
20
Slot 3 PCIe3 x8 (8, 4, 1)*
21 Slot 4 PCIe3 x16 (8, 4, 1)*
22 Rear system fan connector (fan 1)
23 4-pin power supply connector
24 DIMM slots

Component identification 11
* For more information on the expansion slot specifications, see "PCIe expansion slot definitions."
DIMM slot locations
DIMM slots are numbered 1 through 4. Letters are used for AMP mode DIMM ordering.
PCIe expansion slot definitions
Slot number Type Length Height Connector link width Negotiable link width
1 PCIe2 Half Full x4 x1
2 PCIe2 Full Full x8 x1
3 PCIe3 Full Full x8 x8
4 PCIe3 Full Full x16 x8
System maintenance switch
Switch Default Function
1 Off Off = No function
On = iLO security is disabled
2 Off Off = System configuration can be
changed
On = System configuration is locked
5 Off Off = Power-on password is enabled
On = Power-on password is disabled
6 Off Off = No function
On = ROM reads configuration as
invalid
3, 4, 7, 8, 9,
10, 11, 12
— Reserved
When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all
system configuration settings from both CMOS and NVRAM.

Component identification 12
CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to
properly configure the server or data loss could occur.
NMI functionality
An NMI crash dump creates a crash dump log before resetting a system which is not responding.
Crash dump log analysis is an essential part of diagnosing reliability problems, such as failures of operating
systems, device drivers, and applications. Many crashes freeze a system, and the only available action for
administrators is to restart the system. Resetting the system erases any information which could support
problem analysis, but the NMI feature preserves that information by performing a memory dump before a
system reset.
To force the system to invoke the NMI handler and generate a crash dump log, do one of the following:
•Use the iLO Virtual NMI feature.
•Short the NMI header.
For more information, see the HP website
(http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00797875/c00797875.pdf).
Drive numbering
•Four-bay LFF drive model

Component identification 13
•Eight-bay SFF drive model
Hot-plug drive LED definitions
Item LED Status Definition
1 Locate Solid blue The drive is being identified by a host application.
Flashing blue The drive carrier firmware is being updated or requires an update.
2 Activity ring Rotating green Drive activity
Off No drive activity
3 Do not remove Solid white Do not remove the drive. Removing the drive causes one or more of
the logical drives to fail.
Off Removing the drive does not cause a logical drive to fail.
4
Drive status Solid green The drive is a member of one or more logical drives.
Flashing green
The drive is rebuilding or performing a RAID migration, stripe size
migration, capacity expansion, or logical drive extension, or is
erasing.
Flashing
amber/green
The drive is a member of one or more logical drives and the system
predicts the drive will fail.
Flashing amber The drive is not configured and the system predicts the drive will
fail.

Component identification 14
Item LED Status Definition
Solid amber The drive has failed.
Off The drive is not configured by a RAID controller.
FBWC module LED definitions
The FBWC module has three single-color LEDs (one amber and two green). The LEDs are duplicated on the
reverse side of the cache module to facilitate status viewing.
1 - Amber 2 - Green 3 - Green Interpretation
Off Off Off The cache module is not powered.
Off Flashing 0.5 Hz Flashing 0.5 Hz The cache microcontroller is executing from within its
boot loader and receiving new flash code from the host
controller.
Off Flashing 1 Hz Flashing 1 Hz The cache module is powering up, and the capacitor
pack is charging.
Off Off Flashing 1 Hz The cache module is idle, and the capacitor pack is
charging.
Off Off On The cache module is idle, and the capacitor pack is
charged.
Off On On The cache module is idle, the capacitor pack is charged,
and the cache contains data that has not yet been
written to the drives.
Off Flashing 1 Hz Off A backup is in progress.
Off On Off The current backup is complete with no errors.
Flashing 1 Hz
Flashing 1 Hz Off The current backup failed, and data has been lost.
Flashing 1 Hz Flashing 1 Hz On A power error occurred during the previous or current
boot. Data may be corrupt.
Flashing 1 Hz
On Off An overtemperature condition exists.
Flashing 2 Hz Flashing 2 Hz Off The capacitor pack is not attached.
Flashing 2 Hz Flashing 2 Hz On The capacitor has been charging for 10 minutes, but
has not reached sufficient charge to perform a full
backup.
On On Off The current backup is complete, but power fluctuations
occurred during the backup.

Component identification 15
1 - Amber 2 - Green 3 - Green Interpretation
On On On The cache module microcontroller has failed.
Fan locations
Item Description
1 Rear system fan (fan 1, for processor cooling)
2 Front system fan (fan 2, for expansion board cooling)

Operations 16
Operations
Power up the server
1. Connect each power cord to the server.
2. Connect each power cord to the power source.
3. Press the Power On/Standby button.
The server exits standby mode and applies full power to the system. The system power LED changes
from amber to green.
Power down the server
Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical
server data and programs.
WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment,
remove the power cord to remove power from the server. The front panel Power On/Standby
button does not completely shut off system power. Portions of the power supply and some internal
circuitry remain active until AC power is removed.
IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the
system.
To power down the server, use one of the following methods:
•Press and release the Power On/Standby button.
This method initiates a controlled shutdown of applications and the OS before the server enters standby
mode.
•Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter
standby mode.
This method forces the server to enter standby mode without properly exiting applications and the OS.
If an application stops responding, you can use this method to force a shutdown.
•Use a virtual power button selection through iLO.
This method initiates a controlled remote shutdown of applications and the OS before the server enters
standby mode.
Before proceeding, verify the server is in standby mode by observing that the system power LED is amber.

Operations 17
Unlock the tower bezel
The tower bezel must be unlocked and opened to access the drive cage and media bays. It must be unlocked
to remove the access panel. The bezel must remain closed during normal server operations.
Remove the tower bezel
1. Unlock the tower bezel (on page 17).
2. Open the tower bezel.
3. Pull the bezel away from the front chassis.
Install the tower bezel
1. Insert the tabs on the tower bezel to the slots on the front chassis.

Operations 18
2. Close and lock the tower bezel.
Remove the access panel
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
CAUTION: For proper cooling, do not operate the server without the access panel, baffles,
expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize
the amount of time the access panel is open.
1. Power down the server (on page 16).
2. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3. Unlock the tower bezel (on page 17).
4. Place the server on its side.
5. Remove the access panel:
a. Loosen the access panel thumbscrew.
b. Slide the access panel back.

Operations 19
c. Lift the access panel away from the chassis.
Install the access panel
1. Install the access panel:
a. Place the access panel on the chassis, and slide it toward the front of the server.
b. Tighten the thumbscrew.
2. Close and lock the tower bezel.
Remove the air baffle
CAUTION: For proper cooling, do not operate the server without the access panel, baffles,
expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize
the amount of time the access panel is open.

Operations 20
1. Power down the server (on page 16).
2. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3. Unlock the tower bezel (on page 17).
4. Remove the access panel (on page 18).
5. Remove the air baffle.
Install the air baffle
1. Insert the tabs on the baffle into the slots on the rear chassis.
2. Push the front end of the baffle inside the chassis.
3. Install the access panel (on page 19).