HP ProLiant ML350 Gen9 User manual

HP ProLiant ML350 Gen9 Server
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 781896-001
September 2014
Edition: 1

© Copyright 2014 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Linux®is the registered trademark of Linus Torvalds in the U.S. and other countries.
Microsoft®and Windows®are U.S. registered trademarks of Microsoft Corporation.
microSD is a trademark or a registered trademark of SD-3C in the United States, other countries or both.
Red Hat®is a registered trademark of Red Hat, Inc. in the United States and other countries.
VMware®is a registered trademark of trademark of VMware, Inc. in the United States and/or other jurisdictions.

Contents 3
Contents
Component identification............................................................................................................... 7
Front panel components................................................................................................................................7
Front panel LEDs and buttons.......................................................................................................................10
Rear panel components ..............................................................................................................................11
Rear panel LEDs.........................................................................................................................................12
System board components ..........................................................................................................................13
System maintenanace switch .............................................................................................................14
NMI functionality .............................................................................................................................15
DIMM slots......................................................................................................................................15
Using the System Insight Display..................................................................................................................16
System Insight Display LEDs...............................................................................................................17
System Insight Display LED combinations ............................................................................................18
Device numbering ......................................................................................................................................19
Hot-plug drive LED definitions ......................................................................................................................20
Hot-plug fans .............................................................................................................................................21
Operations................................................................................................................................. 23
Power up the server....................................................................................................................................23
Power down the server ...............................................................................................................................23
Remove the security bezel ...........................................................................................................................24
Remove the tower bezel..............................................................................................................................24
Remove the access panel ............................................................................................................................24
Install the access panel ...............................................................................................................................25
Extend the server from the rack....................................................................................................................26
Remove the air baffle..................................................................................................................................27
Install the air baffle.....................................................................................................................................28
Remove a fan ............................................................................................................................................29
Remove the fan cage..................................................................................................................................29
Remove the optical drive.............................................................................................................................30
Remove a component drive cage blank ........................................................................................................31
Setup......................................................................................................................................... 33
Optional installation services.......................................................................................................................33
Optimum environment.................................................................................................................................33
Space and airflow requirements ........................................................................................................33
Temperature requirements .................................................................................................................34
Power requirements..........................................................................................................................35
Electrical grounding requirements ......................................................................................................35
Server warnings and cautions......................................................................................................................35
Identifying server shipping carton contents....................................................................................................36
Installing hardware options .........................................................................................................................36
Setting up a tower server ............................................................................................................................37
Installing the server into a rack ....................................................................................................................37
Rack warnings ...........................................................................................................................................42
Installing the operating system .....................................................................................................................43
Powering on and selecting boot options in UEFI Boot Mode ...........................................................................44
Registering the server..................................................................................................................................44

Contents 4
Hardware options installation....................................................................................................... 45
Introduction ...............................................................................................................................................45
Second processor option.............................................................................................................................45
Memory options.........................................................................................................................................50
HP SmartMemory .............................................................................................................................50
Memory subsystem architecture .........................................................................................................51
Single-, dual-, and quad-rank DIMMs .................................................................................................51
Population order ..............................................................................................................................52
DIMM identification..........................................................................................................................52
Installing a DIMM.............................................................................................................................52
Install the security bezel ..............................................................................................................................54
Install the optical drive................................................................................................................................54
Tower to Rack conversion ...........................................................................................................................56
System Insight Display Option .....................................................................................................................60
SFF media cage option...............................................................................................................................63
LFF media cage option................................................................................................................................68
HP Smart Array controller Mini-SAS Y-cable option........................................................................................72
Drive options .............................................................................................................................................76
Removing a drive blank ....................................................................................................................76
Installing a hot-plug drive ..................................................................................................................77
Removing a drive.............................................................................................................................78
Graphic card option...................................................................................................................................79
Storage controller options ...........................................................................................................................83
Installing the HP Flexible Smart Array Controller option........................................................................84
HP Smart Array Controller option.......................................................................................................86
HP Smart Storage Battery..................................................................................................................87
Installing a hot-plug redundant fan ...............................................................................................................88
Eight-bay SFF drive cage option...................................................................................................................91
Eight-bay LFF drive backplane option ...........................................................................................................94
HP Trusted Platform Module option ..............................................................................................................96
Installing the Trusted Platform Module and security rivet .......................................................................96
Retaining the recovery key/password.................................................................................................97
Enabling the Trusted Platform Module.................................................................................................98
Cabling ..................................................................................................................................... 99
Media device data cabling .........................................................................................................................99
Optical device cabling .............................................................................................................................100
HP Flexible Smart Array Controller Mini-SAS cabling...................................................................................101
HP Smart Array Controller Mini-SAS Y-cabling ............................................................................................101
Software and configuration utilities ............................................................................................. 104
Server mode............................................................................................................................................104
Product QuickSpecs..................................................................................................................................104
HP iLO ....................................................................................................................................................104
Active Health System ......................................................................................................................105
HP RESTful API support for HP iLO ...................................................................................................106
Integrated Management Log............................................................................................................106
HP Insight Remote Support ..............................................................................................................107
Intelligent Provisioning ..............................................................................................................................107
HP Insight Diagnostics ....................................................................................................................108
Erase Utility ...................................................................................................................................108
Scripting Toolkit for Windows and Linux.....................................................................................................109
HP Service Pack for ProLiant......................................................................................................................109
HP Smart Update Manager .............................................................................................................109

Contents 5
HP UEFI System Utilities.............................................................................................................................110
Using HP UEFI System Utilities .........................................................................................................110
Flexible boot control .......................................................................................................................110
Restoring and customizing configuration settings ...............................................................................111
Secure Boot configuration ...............................................................................................................111
Embedded UEFI shell......................................................................................................................112
Embedded UEFI diagnostics ............................................................................................................112
HP RESTful API support for UEFI .......................................................................................................112
Re-entering the server serial number and product ID...........................................................................112
Utilities and features .................................................................................................................................113
HP Smart Storage Administrator.......................................................................................................113
ROMPaq utility...............................................................................................................................113
Automatic Server Recovery..............................................................................................................113
USB support ..................................................................................................................................113
USB support ..................................................................................................................................114
Redundant ROM support.................................................................................................................114
Keeping the system current........................................................................................................................115
Drivers ..........................................................................................................................................115
Software and firmware ...................................................................................................................115
Version control...............................................................................................................................115
HP operating systems and virtualization software support for ProLiant servers .......................................116
HP Technology Service Portfolio.......................................................................................................116
Change control and proactive notification ........................................................................................116
Troubleshooting........................................................................................................................ 117
Troubleshooting resources .........................................................................................................................117
Battery replacement .................................................................................................................. 118
Regulatory information .............................................................................................................. 120
Safety and regulatory compliance..............................................................................................................120
Belarus Kazakhstan Russia marking............................................................................................................120
Turkey RoHS material content declaration ...................................................................................................121
Ukraine RoHS material content declaration .................................................................................................121
Warranty information...............................................................................................................................121
Electrostatic discharge............................................................................................................... 122
Preventing electrostatic discharge ..............................................................................................................122
Grounding methods to prevent electrostatic discharge..................................................................................122
Specifications........................................................................................................................... 123
Environmental specifications......................................................................................................................123
Server specifications.................................................................................................................................123
Power supply specifications.......................................................................................................................124
HP 500W Flex Slot Platinum Hot Plug Power Supply..........................................................................124
HP 800W Flex Slot Platinum Hot Plug Power Supply..........................................................................125
Support and other resources ...................................................................................................... 126
Before you contact HP ..............................................................................................................................126
HP contact information..............................................................................................................................126
Customer Self Repair ................................................................................................................................126
Acronyms and abbreviations...................................................................................................... 134
Documentation feedback ........................................................................................................... 138
Index....................................................................................................................................... 139

Contents 6

Component identification 7
Component identification
Front panel components
•SFF model (Tower orientation)
Item Description
1 SFF SAS/SATA drives
2 Serial number/iLO information pull tab1
3 Drive cage bay
4
Optical drive bay
5 Media/drive cage bays
6 USB 2.0 connectors (2)

Component identification 8
•SFF model (Rack orientation)
Item Description
1 SFF SAS/SATA drives
2 Serial number/iLO information pull tab1
3 Drive cage bay
4 Optical drive bay
5 Media/drive cage bays
6 System Insight Display bay
7 USB 2.0 connectors (2)
1The serial number/iLO information pull tab is double-sided. The top side shows the server serial number, and the reverse
side shows the default iLO account information. The same information is printed on a label attached to the chassis.
•LFF model (Tower orientation)

Component identification 9
Item Description
1 Media/drive cage bay
2 Drive cage bay
3 Serial number/iLO information pull tab1
4 LFF SAS/SATA drives
5 Optical drive bay
6
USB 2.0 connectors (2)
•LFF model (Rack orientation)
Item Description
1 Media/drive cage bay
2 Drive cage bay
3 Serial number/iLO information pull tab1
4 LFF SAS/SATA drives
5 Optical drive bay
6 USB 2.0 connectors (2)
7 System Insight Display bay
1The serial number/iLO information pull tab is double-sided. The top side shows the server serial number, and the reverse
side shows the default iLO account information. The same information is printed on a label attached to the chassis.
For more information on box and drive numbering, refer to Device numbering (on page 19).

Component identification 10
Front panel LEDs and buttons
Item Description Status
1 UID button/LED Solid blue = Activated
Flashing blue:
•
1 Hz/cycle per sec = Remote management or
firmware upgrade in progress
•
4 Hz/cycle per sec = iLO manual reboot
sequence initiated
•
8 Hz/cycle per sec = iLO manual reboot
sequence in progress
Off = Deactivated
2 Health LED Solid green = Normal
Flashing green (1 Hz/cycle per sec) = iLO is
rebooting
Flashing amber = System degraded1
Flashing red (1 Hz/cycle per sec) = System critical1
3 NIC status LED Solid green = Link to network
Flashing green (1 Hz/cycle per sec) = Network active
Off = No network activity
4 Power On/Standby button and
system power LED
Solid green = System on
Flashing green (1 Hz/cycle per sec) = Performing
power on sequence
Solid amber = System in standby
Off = No power present2
1To identify components in a degraded or critical state, see the Systems Insight Display LEDs, check iLO/BIOS logs, and
reference the server troubleshooting guide.
2Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has
occurred, or the power button cable is disconnected.
When all four LEDs described in this table flash simultaneously, a power fault has occurred.

Component identification 11
Rear panel components
Item Description
1 Slot 1 PCIe3 x16 (8, 4, 1) (for Processor 1)
2 Slot 2 PCIe3 x8 (4, 1) (for Processor 1)
3 Slot 3 PCIe3 x16 (16, 8, 4, 1) (for Processor 1)
4 Slot 4 PCIe3 x8 (4, 1) (for Processor 1)
5 NIC connector 2
6 NIC connector 4
7 Serial connector
8
Slot 5 PCIe2 x8 (4, 1) (for Processor 2)
9 Slot 6 PCIe3 x16 (16, 8, 4, 1) (for Processor 2)
10 Slot 7 PCIe3 x8 (4, 1) (for Processor 2)
11 Slot 8 PCIe3 x16 (16, 8, 4, 1) (for Processor 2)
12 Slot 9 PCIe3 x8 (4, 1) (for Processor 2)
13 Power supply 4
14 Video connector
15 Power supply 3
16 iLO connector
17 NIC connector 3
18 NIC connector 1
19 Power supply 2
20 USB 2.0 connectors (2)
21 USB 3.0 connectors (2)
22 Power supply 1

Component identification 12
Rear panel LEDs
Item Description Status
1 NIC activity LED Green or flashing green = Network activity
Off = No network activity
2 NIC link LED Green = Linked to network
Off = No network connection
3 Power supply LED (4) Green = Normal
Off = One or more of the following conditions exists:
•
Power is unavailable.
•
Power supply failed.
•
Power supply is in standby mode.
•
Power supply exceeded current limit.
4 iLO link LED Green = Linked to network
Off = No network connection
5 iLO activity LED Green or flashing green = Network activity
Off = No network activity
6 UID LED Solid blue = Activated
Flashing blue:
•
1 Hz/cycle per sec = Remote management or firmware upgrade
in progress
•
4 Hz/cycle per sec = iLO manual reboot sequence initiated
•
8 Hz/cycle per sec = iLO manual reboot sequence in progress
Off = Deactivated

Component identification 13
System board components
Item Description
1 slot9 PCIe3 x8 (4,1) (for Processor 2)
2 slot8 PCIe3 x16 (16,8,4,1) (for Processor 2)
3 slot7 PCIe3 x8 (4,1) (for Processor 2)
4 slot6 PCIe3 x16 (16,8,4,1) (for Processor 2)
5 slot5 PCIe2 x8 (4,1) (for Processor 2)
6 DIMM slots for Processor 1
7 Processor 1
8 slot4 PCIe3 x8 (4,1) (for Processor 1)
9 slot3 PCIe3 x16 (16,8,4,1) (for Processor 1)
10 slot2 PCIe3 x8 (4,1) (for Processor 1)
11 Slot1 PCIe3 x16 (8,4,1) (for Processor 1)
12 HP Smart Storage Battery connector
13 SATA port 4
14 SATA port 5
15 Internal USB 3.0 connector
16
x4 SATA port 2
17 x4 SATA port 1
18 Internal USB 2.0 connector
19 Flexible Smart Array Controller connector
20 Internal USB tape drive connector
21 Micro SD card slot

Component identification 14
Item Description
22 DIMM slots for Processor 2
23 HP System Insight Display connector
24
External thermal cable connector
25 Front IO connector
26 24-pin power supply connector
27 Processor 2
28 RPS connector
29
8-pin power supply connector
30 Fans connector
31 HP Smart Storage Battery connector
32 System battery
33 Discovery service connector
34 System maintenance switch
35 NMI header
36 TPM connector
37 HP Smart Storage Battery connector
System maintenanace switch
Position Default Function
S1 Off Off = iLO security is enabled.
On = iLO security is disabled.
S2 Off Off = System configuration can be
changed.
On = System configuration is locked.
S5 Off Off = Power-on password is enabled.
On = Power-on password is disabled.
S6 Off Off = Normal.
On = ROM reads system configuration
as invalid.
S7 Off Off = Set default boot mode to UEFI.
On = Set default boot mode to legacy.
S10 Off Off = Tower configuration.
On = Rack configuration.
S3, S4, S8,
S9, S11, S12
— Reserved
To access the redundant ROM, set S1, S5, and S6 to on.
When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all
system configuration settings from both CMOS and NVRAM.
CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to
properly configure the server or data loss could occur.

Component identification 15
IMPORTANT: Before using the S7 switch to change to Legacy BIOS Boot Mode, be sure the HP
Dynamic Smart Array B140i Controller is disabled. Do not use the B140i controller when the
server is in Legacy BIOS Boot Mode.
NMI functionality
An NMI crash dump creates a crash dump log before resetting a system which is not responding.
Crash dump log analysis is an essential part of diagnosing reliability problems, such as failures of operating
systems, device drivers, and applications. Many crashes freeze a system, and the only available action for
administrators is to restart the system. Resetting the system erases any information which could support
problem analysis, but the NMI feature preserves that information by performing a memory dump before a
system reset.
To force the system to invoke the NMI handler and generate a crash dump log, do one of the following:
•Use the iLO Virtual NMI feature.
•Short the NMI header ("System board components" on page 13).
For more information, see the HP website (http://www.hp.com/support/NMI).
DIMM slots
DIMM slots are numbered sequentially (1 through 12) for each processor. The supported AMP modes use the
letter assignments for population guidelines.
NOTE: The arrow indicates the front of the server.

Component identification 16
Using the System Insight Display
The HP System Insight Display (SID) is available only as an option for rack configuration.
1. Press and release the panel.

Component identification 17
2. After the display fully ejects, rotate the display to view the LEDs.
System Insight Display LEDs
The HP SID LEDs represent the system board layout. To view the LEDs, access the HP Systems Insight Display
(Using the Systems Insight Display ("Using the System Insight Display" on page 16)).
Item Description Status
1 Power cap Green = Power cap applied
Amber = Power not available
Off = Standby on not configured
2 AMP Status Green = AMP mode enabled
Amber = Failover or invalid configuration
Off = AMP mode disabled
3 DIMM LEDs Amber = DIMM error
Off = Normal

Component identification 18
Item Description Status
All other LEDs Off = Normal
On = Failed
System Insight Display LED combinations
When the health LED on the front panel illuminates either amber or red, the server is experiencing a health
event. Combinations of illuminated SID LEDs, the system power LED, and the health LED indicate system
status.
Systems Insight Display
LED and color
Health LED System power
LED
Status
Processor (amber) Red Amber One or more of the following conditions
might exist:
•
Processor in socket X has failed.
•
Processor X is not installed in the socket.
•
Processor X is unsupported.
•
ROM detects a failed processor during
POST.
Processor (amber) Amber Green Processor in socket Xis in a pre-failure
condition.
DIMM (amber) Red Green One or more DIMMs have failed.
DIMM (amber)
Amber Green DIMM in slot Xis in a pre-failure condition.
Overtemperature (amber) Amber Green The Health Driver has detected a cautionary
temperature level.
Overtemperature (amber) Red Amber The server has detected a hardware critical
temperature level.
Fan (amber) Amber Green Fan has failed or is missing, but still meets the
minimum fan requirements.
Fan (amber) Red Green Fan has failed or is missing and no longer
meets the minimum fan requirements.
Power supply (amber) Red Amber
•
Only one power supply installed and in
standby mode.
•
Power supply fault.
•
System board fault.
Power supply (amber) Amber Green
•
Redundant power supply is installed and
only one power supply is functional.
•
AC power cord is not plugged into
redundant power supply.
•
Redundant power supply fault.
•
Power supply mismatch at POST or
through hot-plug addition.
Power cap (off) — Amber Standby
Power cap (green) — Flashing green Waiting for power.
Power cap (flashing
amber)
— Amber Power cap has been exceeded.
Power cap (green) — Green Power is available.

Component identification 19
IMPORTANT: If more than one DIMM slot LED is illuminated, further troubleshooting is required.
Test each bank of DIMMs by removing all other DIMMs. Isolate the failed DIMM by replacing
each DIMM in a bank with a known working DIMM.
Device numbering
With optional drive cages installed, the server supports up to 48 SFF drives or up to 24 LFF drives. The server
does not support mixing SFF and LFF drives.
HP recommends that you populate drive bays starting with the lowest SAS or SATA device number. Drives
are numbered from left to right in each component box.
•SFF drives
Tower orientation
Rack orientation
•LFF drives

Component identification 20
Tower orientation
Rack orientation
Hot-plug drive LED definitions
When a drive is configured as a part of an array and connected to a powered-up controller, the drive LEDs
indicate the condition of the drive.