HP ProLiant ML350p Gen8 User manual

HPE Proliant ML350p Gen8 Server
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. This document is intended for
experienced IT professionals or end-users with no or prior hardware setup experience. Hewlett Packard Enterprise assumes you are
qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 661082-008R
January 2016
Edition: 9

© Copyright 2012, 2016 Hewlett Packard Enterprise Development LP
The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services
are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting
an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is not
responsible for information outside the Hewlett Packard Enterprise website.
Microsoft® and Windows® are U.S. are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other
countries.

Contents 3
Contents
Component identification ....................................................................................................................... 6
Front panel components...........................................................................................................................................6
Front panel LEDs and buttons..................................................................................................................................7
Rear panel components ...........................................................................................................................................8
Rear panel LEDs ......................................................................................................................................................9
System board components.....................................................................................................................................10
DIMM slots...................................................................................................................................................11
System maintenance switch........................................................................................................................11
NMI functionality..........................................................................................................................................12
Systems Insight Display LEDs ...............................................................................................................................13
Systems Insight Display LED combinations ...........................................................................................................13
SAS and SATA device numbers ............................................................................................................................14
Hot-plug drive LED definitions................................................................................................................................15
Fans .......................................................................................................................................................................16
RPS riser board connectors ...................................................................................................................................17
Operations ........................................................................................................................................... 18
Power up the server ...............................................................................................................................................18
Power down the server...........................................................................................................................................18
Remove the security bezel .....................................................................................................................................19
Install the security bezel .........................................................................................................................................19
Remove the tower bezel.........................................................................................................................................19
Remove the rack bezel...........................................................................................................................................20
Install the rack bezel...............................................................................................................................................21
Remove the access panel ......................................................................................................................................21
Install the access panel ..........................................................................................................................................22
Extend the server from the rack .............................................................................................................................22
Remove the air baffle .............................................................................................................................................23
Install the air baffle .................................................................................................................................................24
Remove the fan ......................................................................................................................................................24
Remove the fan cage .............................................................................................................................................25
Remove the optical drive........................................................................................................................................26
Remove the component drive cage blank ..............................................................................................................27
Setup ................................................................................................................................................... 28
Optional services....................................................................................................................................................28
Rack planning resources........................................................................................................................................28
Optimum environment ............................................................................................................................................28
Space and airflow requirements..................................................................................................................28
Temperature requirements ..........................................................................................................................29
Power requirements ....................................................................................................................................29
Electrical grounding requirements ...............................................................................................................30
Rack warnings........................................................................................................................................................30
Server warnings and cautions ................................................................................................................................31
Identifying tower server shipping carton contents ..................................................................................................31
Installing hardware options.....................................................................................................................................32
Setting up a tower server .......................................................................................................................................32
Installing the server into the rack............................................................................................................................33
Powering up and configuring the server.................................................................................................................39
Installing the operating system...............................................................................................................................40
Registering the server ............................................................................................................................................40
Hardware options installation ............................................................................................................... 41
Introduction.............................................................................................................................................................41
Mini-SAS cable option ............................................................................................................................................41

Contents 4
Second processor option........................................................................................................................................43
Processor upgrade .................................................................................................................................................49
Memory options......................................................................................................................................................55
HPE SmartMemory......................................................................................................................................56
Memory subsystem architecture..................................................................................................................56
Population order ..........................................................................................................................................57
Installing a DIMM.........................................................................................................................................57
Single-, dual-, and quad-rank DIMMs..........................................................................................................58
DIMM identification......................................................................................................................................59
Memory configurations ................................................................................................................................59
General DIMM slot population guidelines....................................................................................................60
Optical drive cage option........................................................................................................................................62
Optical drive option.................................................................................................................................................64
Redundant power supply option.............................................................................................................................66
Hot-plug SAS drive options ....................................................................................................................................68
Removing the drive blank............................................................................................................................68
Installing a hot-plug drive.............................................................................................................................68
Expansion board option..........................................................................................................................................69
Graphic card option ................................................................................................................................................72
Installing a graphic card adapter option.......................................................................................................72
Controller option .....................................................................................................................................................76
Installing a storage controller.......................................................................................................................76
Installing the cache module and FBWC capacitor pack ..............................................................................78
Redundant fans option ...........................................................................................................................................80
Redundant fan guidelines............................................................................................................................80
Installing a hot-plug redundant fan ..............................................................................................................80
Eight-bay SFF drive cage option ............................................................................................................................83
Installing the optional SFF hot-plug drive cage ...........................................................................................83
Six-bay LFF drive cage ..........................................................................................................................................86
Installing the optional LFF hot-plug drive cage............................................................................................86
Drive backplane expander option...........................................................................................................................89
Installing the 6 bay LFF drive backplane expander.....................................................................................89
Installing the 8 bay SFF drive backplane expander.....................................................................................94
HP Trusted Platform Module option .......................................................................................................................99
Installing the Trusted Platform Module board..............................................................................................99
Retaining the recovery key/password........................................................................................................101
Enabling the Trusted Platform Module ......................................................................................................101
Cabling .............................................................................................................................................. 103
Server data cabling ..............................................................................................................................................103
Media device data cabling....................................................................................................................................104
Optical drive cabling .............................................................................................................................................104
Software and configuration utilities .................................................................................................... 105
Server mode.........................................................................................................................................................105
Hewlett Packard Enterprise product QuickSpecs.................................................................................................105
HPE iLO Management .........................................................................................................................................105
HPE iLO.....................................................................................................................................................105
Intelligent Provisioning...............................................................................................................................107
HPE Insight Remote Support ....................................................................................................................108
Scripting Toolkit for Windows and Linux....................................................................................................108
Service Pack for ProLiant.....................................................................................................................................109
HP Smart Update Manager .......................................................................................................................109
HPE ROM-Based Setup Utility .............................................................................................................................109
Using RBSU ..............................................................................................................................................109
Auto-configuration process........................................................................................................................110
Boot options...............................................................................................................................................110
Configuring AMP modes............................................................................................................................111
Re-entering the server serial number and product ID ...............................................................................111
Utilities and features.............................................................................................................................................111
HPE Smart Storage Administrator.............................................................................................................111
Option ROM Configuration for Arrays........................................................................................................112

Contents 5
ROMPaq utility...........................................................................................................................................112
Automatic Server Recovery.......................................................................................................................112
USB support ..............................................................................................................................................113
Redundant ROM support...........................................................................................................................113
Keeping the system current..................................................................................................................................113
Drivers .......................................................................................................................................................113
Software and firmware...............................................................................................................................114
Version control...........................................................................................................................................114
Operating systems and virtualization software support for ProLiant servers.............................................114
Change control and proactive notification .................................................................................................114
Troubleshooting ................................................................................................................................. 115
Troubleshooting resources...................................................................................................................................115
Battery replacement........................................................................................................................... 116
Warranty and regulatory information .................................................................................................. 118
Warranty information ............................................................................................................................................118
Regulatory information .........................................................................................................................................118
Safety and regulatory compliance .............................................................................................................118
Belarus Kazakhstan Russia marking.........................................................................................................118
Turkey RoHS material content declaration................................................................................................119
Ukraine RoHS material content declaration ..............................................................................................119
Electrostatic discharge....................................................................................................................... 120
Preventing electrostatic discharge .......................................................................................................................120
Grounding methods to prevent electrostatic discharge ........................................................................................120
Specifications .................................................................................................................................... 121
Environmental specifications................................................................................................................................121
Server specifications ............................................................................................................................................121
Power supply specifications .................................................................................................................................121
HPE 460 W Gold Power Supply (92% efficiency) .....................................................................................122
HPE 460 W Platinum Plus Power Supply (94% efficiency) .......................................................................122
HPE 750 W Gold Power Supply (92% efficiency) .....................................................................................122
HPE 750 W Platinum Plus Power Supply (94% efficiency) .......................................................................123
HPE 1200 W Platinum Plus Power Supply (94% efficiency).....................................................................123
Support and other resources.............................................................................................................. 124
Accessing Hewlett Packard Enterprise Support...................................................................................................124
Information to collect .................................................................................................................................124
Accessing updates ...............................................................................................................................................124
Websites...............................................................................................................................................................124
Customer Self Repair ...........................................................................................................................................125
Remote support....................................................................................................................................................132
Acronyms and abbreviations.............................................................................................................. 133
Documentation feedback ................................................................................................................... 136
Index.................................................................................................................................................. 137

Component identification 6
Component identification
Front panel components
•SFF
Item Description
1
Media/Drive cage bay
2
SAS/SATA drives (8)
3
Serial number/iLO information pull tab*
4
Optical drive
5
USB connectors (4)
*The serial number/iLO information pull tab is double-sided. The top side shows the server serial number, and the
reverse side shows the default iLO account information. The same information is printed on a label attached to the
chassis.

Component identification 7
•LFF
Item
Description
1
Media/Drive cage bay
2
SAS/SATA drive (6)
3
Serial number/iLO information pull tab*
4
Optical drive
5
USB connectors (4)
*The serial number/iLO information pull tab is double-sided. The top side shows the server serial number, and the
reverse side shows the default iLO account information. The same information is printed on a label attached to the
chassis.
Front panel LEDs and buttons

Component identification 8
Item
Description
Status
1
Power On/Standby button
and system power LED
Solid green = System on
Flashing green (1 Hz/cycle per sec) = Performing power on
sequence
Solid amber = System in standby
Off = No power present*
2
NIC status LED
Solid green = Link to network
Flashing green (1 Hz/cycle per sec) = Network active
Off = No network activity
3
Health LED
Solid green = Normal
Flashing amber = System degraded
Flashing red (1 Hz/cycle per sec) = System critical
Fast-flashing red (4 Hz/cycles per sec) = Power fault**
4
UID button/LED
Solid blue = Activated
Flashing blue (1 Hz/cycle per sec) = Remote management or
firmware upgrade in progress
Off = Deactivated
*Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has
occurred, or the power button cable is disconnected.
**To identify components in a degraded or critical state, see the Systems Insight Display LEDs, check iLO/BIOS logs,
and reference the server troubleshooting guide.
Rear panel components
Item
Description
1
Power supply 4
2
Power supply 3
3
Power supply 2
4
Power supply 1
5
PCIe slot 1 (Processor 1)
6
PCIe slot 2 (Processor 1)

Component identification 9
Item
Description
7
PCIe slot 3 (Processor 1)
8
PCIe slot 4 (Processor 1)
9
UID button/LED
10
Kensington security lock
11
Serial connector
12
iLO connector
13
NIC connector 3
14
NIC connector 4
15
NIC connector 2
16
NIC connector 1
17
USB connectors (4)
18
Video connector
19
PCIe slot 5 (Processor 2)
20
PCIe slot 6 (Processor 2)
21
PCIe slot 7 (Processor 2)
22
PCIe slot 8 (Processor 2)
23
PCIe slot 9 (Processor 2)
Rear panel LEDs
Item Description Status
1
NIC activity LED
Green or flashing green = Network activity
Off = No network activity
2
NIC link LED
Green = Linked to network
Off = No network connection

Component identification 10
Item Description Status
3
Power supply LED
Green = Normal
Off = One or more of the following conditions exists:
•
Power is unavailable.
•
Power supply failed.
•
Power supply is in standby mode.
•
Power supply exceeded current limit.
4
UID LED
Blue = Activated
Flashing blue = System is being managed remotely
Off = Deactivated
5
iLO 4 link LED
Green = Linked to network
Off = No network connection
6
iLO 4 activity LED
Green or flashing green = Network activity
Off = No network activity
System board components
Item
Description
1
Slot 1 PCIe3 x16 (8, 4, 1)
2
Slot 2 PCIe3 x8 (4, 1)
3
Slot 3 PCIe3 x16 (16, 8, 4, 1)
4
Slot 4 PCIe3 x8 (4, 1)
5
Processor 1 DIMM slots
6
Smart Array P420i memory cache module
7
Mini-SAS connectors (2)
8
Processor 2 DIMM slots
9
Processor socket 2
10
SD card slot
11
Front panel connectors (2)
12
Fan cage connector
13
Internal USB tape connector
14
Discovery service cable connector

Component identification 11
Item
Description
15
System battery
16
SATA connectors
17
Internal USB connector
18
Processor 2 DIMM slots
19
TPM connector
20
System maintenance switch
21
NMI header
22
Slot 9 PCIe3 x8 (4, 1)
23
Slot 8 PCIe3 x16 ( 16, 8, 4, 1)
24
Slot 7 PCIe3 x8 (4, 1)
25
Slot 6 PCIe3 x16 (16, 8, 4, 1)
26
Slot 5 PCIe2 x8 (4, 1)
27
Processor 1 DIMM slots
28
Processor socket 1 (populated)
DIMM slots
DIMM slots are numbered sequentially (1 through 12) for each processor. The supported AMP modes use
the letter assignments for population guidelines.
NOTE: For proper orientation, the arrow indicates the front of the server.
System maintenance switch
Position Default Function
S1
Off
Off = iLO 4 security is enabled.
On = iLO 4 security is disabled.
S2
Off
Off = System configuration can be
changed.
On = System configuration is locked.

Component identification 12
Position
Default
Function
S3
Off
Reserved
S4
Off
Reserved
S5
Off
Off = Power-on password is enabled.
On = Power-on password is disabled.
S6
Off
Off = No function
On = ROM reads system
configuration as invalid.
S7
—
Reserved
S8
—
Reserved
S9
—
Reserved
S10
—
Reserved
S11
—
Reserved
S12
—
Reserved
To access the redundant ROM, set S1, S5, and S6 to On.
When the system maintenance switch position 6 is set to the On position, the system is prepared to erase
all system configuration settings from both CMOS and NVRAM.
CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to
properly configure the server or data loss could occur.
NMI functionality
An NMI crash dump creates a crash dump log before resetting a system which is not responding.
Crash dump log analysis is an essential part of diagnosing reliability problems, such as failures of
operating systems, device drivers, and applications. Many crashes freeze a system, and the only
available action for administrators is to restart the system. Resetting the system erases any information
which could support problem analysis, but the NMI feature preserves that information by performing a
memory dump before a system reset.
To force the system to invoke the NMI handler and generate a crash dump log, do one of the following:
•Use the iLO Virtual NMI feature.
•Short the NMI header ("System board components" on page 10).
For more information, see the Hewlett Packard Enterprise website
(http://www.hpe.com/support/NMI-CrashDump).

Component identification 13
Systems Insight Display LEDs
The Systems Insight Display LEDs represent the system board layout.
Item Description Status
1
Power cap
To determine Power cap status, see
"Systems Insight Display LED
combinations (on page 13)."
2
AMP Status
Green = AMP mode enabled
Amber = Failover
Off = AMP mode disabled
3
DIMM LEDs
Amber = DIMM error
Off = Normal
All other LEDs
Amber = Failure
Off = Normal
IMPORTANT: If more than one DIMM slot LED is illuminated, further troubleshooting is
required. Test each bank of DIMMs by removing all other DIMMs. Isolate the failed DIMM by
replacing each DIMM in a bank with a known working DIMM.
Systems Insight Display LED combinations
When the health LED on the front panel illuminates either amber or red, the server is experiencing a
health event. Combinations of illuminated Systems Insight Display LEDs, the system power LED, and the
health LED indicate system status.

Component identification 14
Systems Insight
Display LED and
color
Health LED System power
LED
Status
Processor (amber)
Red
Amber
One or more of the following conditions
might exist:
•
Processor in socket X has failed.
•
Processor X is not installed in the
socket.
•
Processor X is unsupported.
•
ROM detects a failed processor during
POST
Processor (amber)
Amber
Green
Processor in socket Xis in a pre-failure
condition.
DIMM (amber)
Red
Green
One or more DIMMs have failed.
DIMM (amber)
Amber
Green
DIMM in slot Xis in a pre-failure condition.
Overtemperature (amber)
Amber
Green
The Health Driver has detected a cautionary
temperature level.
Overtemperature (amber)
Red
Amber
The server has detected a hardware critical
temperature level.
Fan (amber)
Amber
Green
Fan has failed or is missing, but still meets
the minimum fan requirements.
Fan (amber)
Red
Green
Fan has failed or is missing and no longer
meets the minimum fan requirements.
Power supply (amber)
Red
Amber
•
Only one power supply installed and in
standby mode.
•
Power supply fault
•
System board fault
Power supply (amber)
Amber
Green
•
Redundant power supply is installed
and only one power supply is functional.
•
AC power cord is not plugged into
redundant power supply.
•
Redundant power supply fault
•
Power supply mismatch at POST or
through hot-plug addition.
Power cap (off)
—
Amber
Standby
Power cap (green)
—
Flashing green
Waiting for power
Power cap (flashing
amber)
—
Amber
Power cap has been exceeded
Power cap (green)
—
Green
Power is available
IMPORTANT: If more than one DIMM slot LED is illuminated, further troubleshooting is
required. Test each bank of DIMMs by removing all other DIMMs. Isolate the failed DIMM by
replacing each DIMM in a bank with a known working DIMM.
SAS and SATA device numbers
With optional drive cages installed, the server supports up to 24 SFF drives or up to 18 LFF drives. The
server does not support mixing SFF and LFF drives.
Hewlett Packard Enterprise recommends that you populate drive bays starting with the lowest SAS or
SATA device number. Drives are numbered from left to right in each component box. Component boxes
are numbered 1 through 3, from bottom to top.

Component identification 15
•SFF drives
•LFF drives
Hot-plug drive LED definitions

Component identification 16
Item
LED
Status
Definition
1
Locate
Solid blue
The drive is being identified by a host application.
Flashing blue
The drive carrier firmware is being updated or requires an
update.
2
Activity ring
Rotating green
Drive activity
Off
No drive activity
3
Do not remove
Solid white
Do not remove the drive. Removing the drive causes one or
more of the logical drives to fail.
Off
Removing the drive does not cause a logical drive to fail.
4
Drive status
Solid green
The drive is a member of one or more logical drives.
Flashing green
The drive is rebuilding or performing a RAID migration, strip size
migration, capacity expansion, or logical drive extension, or is
erasing.
Flashing
amber/green
The drive is a member of one or more logical drives and predicts
the drive will fail.
Flashing amber
The drive is not configured and predicts the drive will fail.
Solid amber
The drive has failed.
Off
The drive is not configured by a RAID controller.
Fans
IMPORTANT: Fan louvers must be present for the redundant configuration. Without the
louvers, all four fans are nonredundant.
Item
Description
Configuration
1
Fan 1
Redundant (primary fan
when processor 2 is
installed)
2
Fan 2
Primary
3
Fan 3
Primary
4
Fan 4
Primary

Component identification 17
RPS riser board connectors
Item Connector Description
1
J7
Graphic card power connector
2
J9
Drive backplane bay 1/optical drive power connector
3
J5
Drive backplane bay 2 power connector
4
J6
Drive backplane bay 3 power connector
5
J8
Graphic card power connector

Operations 18
Operations
Power up the server
To power up the server:
1. Connect each power cord to the server.
2. Connect each power cord to the power source.
3. Press the Power On/Standby button.
The server exits standby mode and applies full power to the system. The system power LED
changes from amber to green.
Power down the server
Before powering down the server for any upgrade or maintenance procedures, perform a backup of
critical server data and programs.
IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to
the system.
To power down the server, use one of the following methods:
•Press and release the Power On/Standby button.
This method initiates a controlled shutdown of applications and the OS before the server enters
standby mode.
•Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter
standby mode.
This method forces the server to enter standby mode without properly exiting applications and the
OS. If an application stops responding, you can use this method to force a shutdown.
•Use a virtual power button selection through iLO 4.
This method initiates a controlled remote shutdown of applications and the OS before the server
enters standby mode.
Before proceeding, verify the server is in standby mode by observing that the system power LED is
amber.

Operations 19
Remove the security bezel
Unlock the security bezel, press the latch on the security bezel, and then remove the security bezel.
Install the security bezel
Install the security bezel into the chassis, and then lock the security bezel with the key.
Remove the tower bezel
This server has a removable bezel that must be unlocked and opened before accessing the drives. The
bezel must be kept closed during normal server operations.

Operations 20
1. Using the key provided with the server, unlock the bezel with a clockwise turn.
2. Remove the tower bezel.
Remove the rack bezel
1. If installed, remove the security bezel (on page 19).
2. Power down the server (on page 18).
3. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
4. Extend the server from the rack (on page 22).
5. Remove the access panel (on page 21).
6. Loosen the rack bezel thumbscrews located inside the chassis.