HP Neoware c50 - Thin Client User manual

HP Device Manager 3.8
User Manual

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© Copyright 2008 Hewlett-Packard
Development Company, L.P. The
information contained herein is subject to
change without notice.
Microsoft and Windows are trademarks of
Microsoft Corporation in the U.S. and other
countries.
Pentium is a trademark of Intel Corporation
in the U.S. and other countries.
Java is a US trademark of Sun
Microsystems, Inc.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products
and services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
This document contains proprietary
information that is protected by copyright. No
part of this document may be photocopied,
reproduced, or translated to another
language without the prior written consent of
Hewlett-Packard Company.
First Edition (April 2008)

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HP Device Manager User Manual
Table of Contents
CHAPTER 1 Introduction 1
What is HP Device Manager? 1
Overview 2
Concepts 4
The Device Pane 4
Device Tree 4
Element 4
Task Template 4
Managed Device 5
OS Tabs 5
PXE 5
Repository 5
Task 5
Task Pane & Summary Pane 6
Template Pane 6
Status Bar 6
EWF 6
Agent Mode 6
Getting More Information 7
The Internet 7
Technical Support 7

Table of Contents
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About This Manual 7
Overview of Contents 7
Terms & Conventions 9
CHAPTER 2 Installing HP Device Manager 11
Introduction 11
System Requirements 12
Management Console 12
Management Server 12
Management Gateway 13
Management Agent 13
Third Party Software 13
Network Requirements 14
Installing HP Device Manager 16
Configuring DHCP Servers 30
Management Server Installed Separately to the
DHCP Server 30
Management Server Installed on DHCP Server
Machine 30
Adding DHCP Option 60 and 201 to an ISC DHCP
Server 32
Configuring a Linux DHCP Server 33
Configuring Routers 33
Uninstalling Device Manager 34
CHAPTER 3 Getting Started 37
Logging in to the HP Management Console 37
Configuring the Repository 39
Creating an FTP Repository 39
Management Console Overview 43
Client Discovery 45
HP Management Agent Broadcast 45
Discover Agent 45
Discover by DHCP Tag 49

Table of Contents
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Agent Configuration 49
Adding Elements to the Repository 51
Importing an Element into the Repository 52
CHAPTER 4 Using the HP Management Console 57
Menu Item Overview 57
Toolbar Overview 62
Device Management 64
Device Tree Icons 65
Displaying Device Properties 66
Deleting Devices 67
Discovering Devices 68
Grouping Devices 71
Dynamic Grouping 71
Manual Grouping 75
Naming Grouping Properties 78
Changing Grouping Properties 79
Pre-assigning Devices to Groups 80
Editing the Device Filter 81
Filter Security 85
Searching for a Device in the Device Tree 86
Checking Network Connection Status 87
Printing Information About Devices & Tasks 89
Printing Device Information 89
Printing a Device Task Report 90
Shadowing Devices 91
Power Management 93
Task Template Management 94
Task Template Categories 94
Creating & Editing Task Templates 95
Adding a Template to Favorites 96
Using Template Sequence Templates 96
Importing & Exporting Task Templates 97
Task Management 98

Table of Contents
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Task Pane Icons 98
Applying Tasks to Devices 99
Displaying Task Properties 102
Configuring Task Parameters 103
Pausing Tasks 105
Continuing Tasks 106
Resending Tasks 106
Deleting Tasks 107
Displaying Task Logs 107
Opening VNC Viewer for Shadowing 108
Opening a Result Template 108
Device Status Tools 109
Status Walker 109
Status Snapshot 114
CHAPTER 5 Common Tasks 117
Performing a Task 117
Changing Connection Settings 119
Changing Device Settings 122
Configuring Network Settings 122
Configuring Display Settings 123
Configuring Time Settings 124
Configuring Write Filter Settings 125
Using File and Registry Templates 127
Merging File and Registry Templates 130
Copying Files 131
Remote Command Execution 134
Remote Execution of Windows Scripts 136
CHAPTER 6 Advanced Tasks 137
Snapins 137
Introduction 137
Applying a Snapin to a Thin Client 138
Images 145

Table of Contents
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Introduction 145
Images & Repository Management 145
Client BIOS Settings for PXE 146
Pulling a PXE Image From a Client 147
Pushing a PXE Image to a Client 150
Preparing an XPe Client for Image Distribution 152
Cloning an XPe Image 153
Updating Images 157
Changing Registry Settings 159
Getting Registry Settings 159
Installing an XPe Software Component 166
Transferring an XPe Software Component to the FTP
Repository 166
Installing an XPe Software Component on Client
Devices 169
Performing a Persistent Write Operation on NeoLinux 4.x
Devices 170
Adding Devices Using MAC Addresses 173
Configuring Agents 175
Setting Agent Parameters 175
Updating the Agent Version 176
CHAPTER 7 Configuration Management 177
User Management 177
Working With Users 177
Working With Groups 180
FTP Repositories 183
Configuring an FTP Repository 183
Deleting a Repository 184
Exporting a Repository 184
Importing a Repository 185
FTP Repository Selection for Templates 185
FTP Mappings 186
Listing Devices & their FTP Servers 186
Listing Subnets & their FTPs Servers 187

Table of Contents
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Filtering Devices or Subnets 188
Grouping Property Name 190
Task Parameters 191
Valid Time and Timeout 191
Write Filter Policy Setting 192
Task Settings 193
Status Walker Configuration 194
Licensing 195
Importing a New License 195
Authentication Management 196
Key Management 196
Gateway Access Control 201
Report Management 202
Adding a Report Template 202
Importing a Report Plug-in File 206
Generating a Report Using a Report Template 207
Alias Management 209
Device Version Alias 209
Subnet Address Alias 211
Exporting an Alias 212
Importing an Alias 212
Template Plugin Management 213
Importing a Template Plugin 213
Removing a Template Plugin 214
APPENDIX A Installing & Running JRE 215
Introduction 215
Windows-based Server Installation 215
Linux-based Server Installation 216
APPENDIX B Installing & Running MySQL 217
Installing MySQL on Linux-based Servers 217
Running MySQL on Linux-based Servers 218

Table of Contents
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APPENDIX C Error Code Reference 219
Error Codes 219
Index 239

Table of Contents
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