HP C7745NB - SureStore DLT Tape Autoloader 1/9 User manual

model 1/9
hp surestore tape
autoloader user and
service guide
Part Number: C9254-90000
Edition 4
November 2002
© 2002 Hewlett-Packard Company

2Notice hp surestore tape library
Notice
This document contains information that is protected
by copyright. All rights are reserved. No part of this
document may be photocopied, reproduced, or
translated into another language. The information
contained in this document is subject to change
without notice.
Warranty
Note See Appendix C for more information
about support and service.
HP Product: HP Surestore Tape Autoloader Model
1/9.
Duration of limited warranty: One Year
1. HP warrants HP hardware, accessories, and
supplies against defects in materials and
workmanship for the period specified above. If
Hewlett-Packard receives notice of such defects
during the warranty period, Hewlett-Packard will,
at its option, either repair or replace products
which prove to be defective. Replacement
products may be either new or like-new.
2. HP warrants that HP software will not fail to
execute its programming instructions, for the
period specified above, due to defects in material
and workmanship when properly installed and
used. If HP receives notice of such defects during
the warranty period, HP will replace software
media that does not execute its programming
instructions due to such defects.
3. HP does not warrant that the operation of HP
products will be uninterrupted or error free. If HP
is unable, within a reasonable time, to repair or
replace any product to a condition as warranted,
customer will be entitled to a refund of the
purchase price upon prompt return of the
product.
4. HP products may contain remanufactured parts
equivalent to new in performance or may have
been subject to incidental use.
5. The warranty period begins on the date of
delivery or on the date of installation if installed
by HP. If customer schedules or delays HP
installation more than 30 days after delivery,
warranty begins on the 31st day from delivery.
6. Warranty does not apply to defects resulting from
(a) improper or inadequate maintenance or
calibration, (b) software, interfacing, parts or
supplies not supplied by HP, (c) unauthorized
modification or misuse, (d) operation outside of
the published environmental specifications for the
products, or (e) improper site preparation or
maintenance.
7. TO THE EXTENT ALLOWED BY LOCAL LAW, THE
ABOVE WARRANTIES ARE EXCLUSIVE AND
NO OTHER WARRANTY OR CONDITION,
WHETHER WRITTEN OR ORAL, IS EXPRESSED
OR IMPLIED AND HP SPECIFICALLY DISCLAIMS
ANY IMPLIED WARRANTIES OR CONDITIONS
OF MERCHANTABILITY, SATISFACTORY
QUALITY, AND FITNESS FOR A PARTICULAR
PURPOSE.
8. HP will be liable for damage to tangible property
per incident up to the greater of $300,000 or the
actual amount paid for the product that is the
subject of the claim, and for damages for bodily
injury or death, to the extent that all such
damages are determined by a court of competent
jurisdiction to have been directly caused by a
defective HP product.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE
REMEDIES IN THIS WARRANTY STATEMENT
ARE THE CUSTOMER’S SOLE AND EXCLUSIVE
REMEDIES. EXCEPT AS INDICATED ABOVE, IN
NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE
FOR LOSS OF DATA OR FOR DIRECT, SPECIAL,
INCIDENTAL, CONSEQUENTIAL (INCLUDING
LOST PROFIT OR DATA), OR OTHER DAMAGE,
WHETHER BASED IN CONTRACT, TORT, OR
OTHERWISE.

hp surestore tape library Typographical Conventions and Terms 3
Typographical Conventions and
Terms
Bold: Menu choices and screens on the
library.
[Bold]: Soft keys to press on the library.
Computer:Host and SCSI commands.
Emphasis: Draws attention to items within
text.
This table format indicates the menus you need to
enter on the library front panel:
Note Notes explain significant concepts or
operating instructions.
Caution Cautions call attention to an operating
procedure or practice that could
damage the product if not correctly
performed. Do not proceed until you
understand and meet these required
conditions.
WARNING Warning call attention to a procedure
or practice that could result in
personal injury if not correctly
performed. Do not proceed until you
fully understand and meet the
required conditions.
In This Manual
Chapter 1 AutoloaderInstallation:Describes
howtoinstall,rackmount,connect,
and power on the autoloader.
Chapter 2 AutoloaderOperations:Describes
the front panel menu structure,
using tapes, loading/unloading
tapes, and cleaning the drive.
Chapter 3 Autoloader Administration:
Describes configuration options,
front panel tests, and how to
retrieve information about the
autoloader.
Chapter 4 Understanding Errors and
Troubleshooting:Describeshowto
understand error conditions, find
error information, interpret LEDs,
and troubleshoot autoloader
problems.
Chapter 5 Removing and Replacing Parts:
Describes how to remove and
replace parts, download
firmware, and move/ship the
autoloader.
Appendix A Technical Specifications:
Describes environmental,
autoloader, physical, and SCSI
cable specifications.
Appendix B Error Code and Qualifier
Reference Table: Describes
environmental, autoloader,
physical, and SCSI cable
specifications.
Appendix C Customer Support: Includes
support information for the
autoloader.
Appendix D Safety and Regulatory
Information: Includes regulatory
and certification information for
the autoloader.
Main Menu -> Operations -> Magazine Access

4Printing History hp surestore tape library
Printing History
Edition 1 May 2000: C7145-90000
Initial printing.
Edition 2 November 2000: C7145-90005
Added references to the HP Tape
Library and Autoloader Drive
Manualforspecificinformationfor
all drive and media types
available with the autoloader.
Added information about HP
Library & Tape Tools, the remote
management card, and moving
tapes between slots. Modified the
contents of the accessory kit.
Edition 3 January 2002: C9254-90000
Deletedtheenhancedaccessorykit
and references to an outdated
URL.Addedinformationspecificto
verifying the host connection, and
using HP Library & Tape Tools.
Edition 4 November 2002: C9254-90000
Released for web only. Updated
error codes and error code
qualifiers.

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Chapter Overview 11
Autoloader Installation
Chapter Overview
This chapter contains information on the following:
■Identifying Product Components on page12
■Understanding Autoloader Features on page14
■Preparing the Autoloader for Installation on page17
■Installing the Autoloader into a Rack on page21
■Preparing the Host for Installation on page28
■Preparing the Autoloader for Installation on page17
■Connecting and Powering on the Autoloader on page29
■Verifying the Host Configuration on page31
1

12 Identifying Product Components Chapter 1
Identifying Product Components
Table 1 Standard Accessory Kit Included with the Autoloader
Component Description
1SCSI interface cable Two-meter SCSI cable with 68-pin connectors.
2SCSI terminator 68-pin SCSI terminator (HVDS or LVDS) to terminate the SCSI chain.
3SCSI jumper cable 68-pin cable that connects the controller to the drive.
4Power cord Localized power cord.
5Cleaning cartridge One cleaning cartridge to clean the drive.
6Tape cartridge One tape cartridge included for data backup.
7User manual Describes installation, operation, configuration, and troubleshooting
information. You can find localized versions of the manual at
http://www.hp.com/support.
8Quick setup poster Describes installation and configuration procedures.
9Label kit Includes two kits: one for the barcode labels and one for the pull-out
information tabs.

Chapter 1Identifying Product Components 13
Chapter1
Note Visit http://www.hp.com/support to view localized versions of
the manual, access the HP Library & Tape Tools support
diagnostic utility, and obtain backup software information for
the autoloader.
Note To order these kits, contact your local reseller (Appendix C).
Table 2 Additional Accessories
Component Description
Remote management card
kit Enables web management and monitoring of the autoloader through a network connection.
Rackmount kit Allows you to install up to two autoloaders into a standard 19-inch
wide rack.
Cosmetic enclosure kit Contains a cosmetic cover and feet to convert a rackmount autoloader
for standalone use.
Packaging kit Allows you to ship the autoloader in tested packaging material.

14 Understanding Autoloader Features Chapter 1
Understanding Autoloader Features
Front Panel Overview
Remember to:
■Remove the internal packaging inside the autoloader front door
(see Preparing the Autoloader for Installation on page17).
■Install the pull-out information tab in the front slot (see Preparing the
Autoloader for Installation on page17).
1Door handle
2Power (standby) switch
3Front panel display
4Soft-button keys
5LED status bar
6Slot for pull-out information tab

Chapter 1Understanding Autoloader Features 15
Chapter1
Back Panel Overview
1Autoloader controller card
2Power supply
3Remote management card (optional)
4Drive module

16 Understanding Autoloader Features Chapter 1
Internal Overview
The autoloader includes the following tape storage components:
■Removable magazine with slots numbered 1-6
■Internal back storage slots with slots numbered 7-9

Chapter 1Preparing the Autoloader for Installation 17
Chapter1
Preparing the Autoloader for Installation
To prepare the autoloader for installation, remove the internal packaging from
the autoloader and install the pull-out information tabs.
Removing Internal Packaging
Caution Do not power on the autoloader before removing the internal
packaging.
To remove the internal packaging, open the autoloader front door and pull the
foam packaging out from around the magazine.
Figure 1 Removing the Packaging

18 Preparing the Autoloader for Installation Chapter 1
Installing the Pull-Out Information Tab
Select the tab in the language that you prefer, and insert it into the slot on the
front of the autoloader (see Front Panel Overview on page14). The tab will
snap into place when you push it to the back of the slot.
Note You might need to forcefully push the tab all the way to the back
of the slot for it to click into place.
Figure 2 Installing the Pull-Out Tab

Chapter 1Choosing a Location 19
Chapter1
Choosing a Location
Choose a location that meets the following criteria.
Table 3 Location Criteria
Weight 23 kg (50 lbs)
Room
temperature 10-35º C (50-95º F)
Power
source AC power voltage: 100-127 V or 200-240 V Line frequency: 50-60 Hz
Note Locate the AC outlet near the autoloader. The AC
power cord is this product’s main AC disconnect
device and must be easily accessible at all times.
Air quality Minimal sources of particulate contamination. Avoid areas near
frequently used doors and walkways, stacks of supplies that collect
dust, and smoke-filled rooms.
Caution Excessive dust and debris can damage tapes and
tape drives.
Humidity 20-80% RH
Clearance Standalone configuration — includes the cosmetic enclosure and
feet (see Installing a Standalone Autoloader in a Rack on
page20):
Back 56 cm (22 inches) for cooling and service.
Front 86 cm (34 inches) for operator access.
Rackmounted configuration (see Rackmounting the Autoloader
on page22)
Above Requires 6 EIA (26.67 cm or 10.5 inches) of
clearance in a rack.
Back Allow adequate room for service access, atleast 61
cm (24 inches).
Front Requires 86 cm (34 inches) for tape access.

20 Installing a Standalone Autoloader in a Rack Chapter 1
Installing a Standalone Autoloader in a Rack
To install a standalone autoloader into a rack, remove the cover and feet by
following these steps:
1. Remove the cover by loosening the four T15 screws (two on each side of
the autoloader) that secure the cover to the chassis (see Figure 3).
2. Lift the autoloader cover off by easing the sides out and lifting it up from
the chassis.
3. Gently turn the autoloader on its side, and remove the T15 screws that
secure the four feet to the chassis (see Figure 3).
Figure 3 Removing the Cover and Feet
4. Follow the rackmounting procedures in Installing the Autoloader into a
Rack on page21.