HP AJ765A - StorageWorks RDX Removable Disk Backup... User manual

HP StorageWorks
RDX Removable Disk Backup System
User Guide
Part number: 484933–001
First edition: June 2008

Legal and notice information
© Copyright 2008 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth
in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting
an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Microsoft, Windows, Windows XP, and Windows NT are U.S. registered trademarks of Microsoft Corporation.

Contents
Aboutthisguide .......................... 7
Intendedaudience...................................... 7
Relateddocumentation.................................... 7
Documentconventionsandsymbols .............................. 7
HPtechnicalsupport..................................... 8
Productwarranties...................................... 8
Registeringyourdrive .................................... 8
Subscriptionservice ..................................... 8
HPwebsites......................................... 9
Documentationfeedback ................................... 9
1Beforeyoustart......................... 11
Overview......................................... 11
Whichoperatingsystemsaresupported? ........................... 11
HowdoIconnectthedrivetomyserver? ........................... 11
Whatarethemountingrequirementsforaninternaldevice? ................... 12
Mountingbay..................................... 12
Mountinghardware .................................. 12
HPStorageWorksRDXRemovableDiskutility ......................... 12
UsingtheHPStorageWorksCD-ROM............................. 12
2InstallinganinternalRDXRemovableDiskBackupSystem....... 13
Preparemountingbay ................................... 13
Attachmountinghardware ................................. 14
HPProLiantservers................................... 14
Otherservers..................................... 15
Installdrive........................................ 15
Connectcablestotheserver................................. 16
DecidewhichUSBcabletouse ............................. 16
ConnecttheUSBcabletotheserver ........................... 16
AttachUSBandpowercabletotheRDXRemovableDiskBackupSystem............ 17
SecuretheRDXRemovableDiskBackupSystem ........................ 18
Mountinghardwareused(HPProLiant) .......................... 19
Nomountinghardwareused .............................. 19
3InstallinganexternalRDXRemovableDiskBackupSystem....... 21
ConnectingthepowerandUSBcables ............................ 21
4OperatingyourRDXRemovableDiskBackupSystem ......... 23
InstalltheRDXRemovableDiskutility(Windowsonly)...................... 23
Frontpanel........................................ 23
Media.......................................... 24
Write-protectingcartridges ............................... 24
Handlingcartridges .................................. 24
Loadingandunloading................................... 25
Insertingcartridges .................................. 25
Removingcartridges.................................. 25
Unloadusingthemouseright-clickmethod(Windows™only)............... 25
RDX Removable Disk Backup System 3

Unloadusingtheejectbutton ............................ 26
Removingpowerfromtheunit................................ 26
5Troubleshooting . . ....................... 27
GeneralProcedure..................................... 27
UnderstandingtheLEDs................................... 28
PowerLED ...................................... 29
CartridgeActivityLED ................................. 30
UsingtheRDXutilityfordiagnostics ............................. 30
ToruntheRDXUtilityforWindows............................ 30
Emergencyeject...................................... 30
TheRDXRemovableDiskBackupSystemdoesnotappearintheDeviceManager.......... 31
Unitperformanceseemsslow ................................ 31
WriteError........................................ 31
FirmwaredownloadfailswithWindowsServer2003...................... 31
Systemwillnotcompletebootprocess ............................ 31
6 Replacing an internal RDX Removable Disk Backup System . . . . . . . 33
Todisconnectyourdrive .................................. 33
ToreconnectyourRDXRemovableDiskBackupSystem ..................... 33
7USBConfigurationGuide..................... 35
USBinHPStorageWorksdevices .............................. 35
USBterminology...................................... 35
SettingupaUSBnetwork.................................. 36
USBcables........................................ 36
Index .............................. 37
4

Figures
1FrontviewoftheRDXRemovableDiskBackupSystem ................ 11
2Removing cover fromtypicalserver ........................ 14
3InstallingRDXRemovableDiskBackupSystem.................... 15
4OrientationofspecialProLiantinternalconnector .................. 16
5ConnectingtoastandardUSBport ........................ 17
6ConnectingtoaspecialUSBport......................... 17
7AttachingUSBandpowercable ......................... 18
8Securing drive,nomountinghardwareused .................... 19
9ConnectingtheUSBcable............................ 22
10 Connectingthepowercable........................... 22
11 Frontpanel .................................. 24
12 Insertingacartridge .............................. 25
13 Ejectingacartridge............................... 26
14 FrontpanelwithLEDs .............................. 28
RDX Removable Disk Backup System 5

Tables
1 Documentconventions............................... 7
2 Powerrequirements............................... 12
3 PowerLED................................... 29
4CartridgeLED ................................. 30
6

About this guide
This guide provides information about:
•Installing the HP StorageWorks RDX Removable Disk Backup System
•Using the HP StorageWorks RDX Removable Disk Backup System
•Troubleshooting the HP StorageWorks RDX Removable Disk Backup System
Intended audience
This guide is intended for users who install, operate and maintain HP StorageWorks RDX Removable
Disk Backup Systems.
Related documentation
In addition to this guide, the following document provides related information:
•‘Starthere’posterforanoverviewoftheinstallationinformationinthisguide(availablein
English, French, German and Japanese)
You can find these documents from the Manuals page of the HP Business Support Center website:
http://www.hp.com/support/manuals
Document conventions and symbols
Table 1 Document conventions
Convention Element
Blue text: Table 1 Cross-reference links and e-mail addresses
Blue, underlined text: http://www.hp.com website addresses
Bold text
•Keys that are pressed
•Text typed into a GUI element, such as a box
•GUI elements that are clicked or selected, such as
menu and list items, buttons, tabs, and check boxes
Italic text Text emphasis
Monospace text
•File and directory names
•System output
•Code
•Commands, their arguments, and argument values
Monospace, italic text •Code variables
•Command variables
Monospace, bold text Emphasized monospace text
WARNING!
Indicates that failure to follow directions could result in bodily harm or death.
RDX Removable Disk Backup System 7

CAUTION:
Indicates that failure to follow directions could result in damage to equipment or data.
IMPORTANT:
Provides clarifying information or specific instructions.
NOTE:
Provides additional information.
HP technical support
For worldwide technical support information, see the HP support website:
http://www.hp.com/support
Before contacting HP, collect the following information:
•Product model names and numbers
•Technical support registration number (if applicable)
•Product serial numbers
•Error messages
•Operating system type and revision level
•Detailed questions
Product warranties
For information about HP StorageWorks product warranties, see the warranty information website:
http://www.hp.com/go/storagewarranty
Registering your drive
Once you have installed and tested your HP StorageWorks drive, please take a few minutes to register
your product on the following website:
http://www.register.hp.com
To ensure your registration is complete, there are a number of questions on the electronic form that are
mandatory. Other questions are optional. However, the more you feel able to complete, the better HP
can meet your needs.
Subscription service
HP recommends that you register your product at the Subscriber’s Choice for Business website:
http://www.hp.com/go/e-updates
After registering, you will receive e-mail notification of product enhancements, new driver versions,
firmware updates, and other product resources.
After signing up, you can quickly locate your products by selecting Business support and then Storage
under Product Category.
8About this guide

HP websites
For additional information, see the following HP websites:
•h
ttp://www.hp.com
•http://www.hp.com/go/storage
•http://www.hp.com/service_locator
•http://www.hp.com/support/manuals
•http://www.hp.com/support/downloads
Documentation feedback
HP welcomes your feedback.
To make comments and suggestions about product documentation, please send a message to
[e-mail]. All submissions become the property of HP.
RDX Removable Disk Backup System 9

10 About this guide