HP C5644A - SureStore Travan T4i Tape Drive User manual

HP
SureStore
T4
Models T4i, T4e
User’s Guide
Front Cover
(Replace with Colour Cover Artwork)
English: C5644-90943

Product Details
Note your tape drive details here so you can find them easily when you need them.
Model name: HP SureStore T4_
Product number:
Serial number:
Date purchased/installed:
SCSI ID:
Inside Front Cover

HP SureStore T4
User’s Guide

© Copyright 1998 by Hewlett-Packard Company.
The information contained in this document is
subject to change without notice.
This document contains proprietary information
which is protected by copyright. All rights are
reserved. No part of this document may be photo-
copied, reproduced or translated to another language
without the prior written consent of Hewlett-Packard
Company.
Hewlett-Packard shall not be liable for errors
contained herein or for incidental or consequential
damages (including lost profits) in connection with
the furnishing, performance, or use of this material
whether based on warranty, contract, or other legal
theory.
March 1998
Part Number C5644-90943

Contents
1
1 Preparing for Installation
Your New HP SureStore T4 Tape Drive 1-2
Before You Start 1-2
Internal Drives 1-3
Check the Contents of the Box 1-3
Installation Overview 1-4
External Drives 1-5
Check the Contents of the Box 1-5
Installation Overview 1-6
Checking System Prerequisites 1-7
Hardware Requirements 1-7
Operating System Requirements 1-8
Backup Software 1-8
Planning the SCSI Bus 1-9
Checking Your Current SCSI Configuration 1-9
What Next? 1-10
2 Installing an Internal Tape Drive
Overview of the Installation Process 2-2
Tools You May Need 2-3
Preparing the Computer 2-3
Preparing the Tape Drive 2-5
Installing the Tape Drive in the Bay 2-8
Verifying the Installation 2-11
What Next? 2-12
3 Installing an External Tape Drive
Overview of the Installation Process 3-2
Tools You May Need 3-2
Preparing the Tape Drive 3-3
Installing the Tape Drive 3-5
Verifying the Installation 3-8
What Next? 3-8

Contents
Contents-2
4 Caring for Your Tape Drive
Care of the Tape Drive 4-2
Choosing Tapes for Your Tape Drive 4-3
Erasing Tapes 4-3
Inserting and Removing Tape Cartridges 4-4
Write-Protecting a Tape Cartridge 4-6
Caring for Your Tape Cartridges 4-7
Operating Conditions 4-7
Storing Tape Cartridges 4-7
5 Troubleshooting
Save Yourself a Call 5-2
Troubleshooting Tips 5-2
Things to Try First 5-3
TapeAssure 5-3
Problems with Your Computer 5-3
Problems with Your Tape Drive 5-4
6 Product Specifications and Ordering Information
Interface A-2
Backup Speed A-2
Tape Format A-2
Reliability Specifications A-3
Power Requirements A-3
Physical Specifications A-3
Certifications A-3
Ordering Information A-4
Tape Cartridges A-4
SCSI Accessories A-4
7 Customer Support
Warranty B-2
Service and Support B-3
Contacting Customer Support B-6

1
Preparing for Installation
This chapter provides an overview of the installation process and tells you what you
will need before installing the HP SureStore T4 tape drive.

Preparing for Installation
Your New HP SureStore T4 Tape Drive
1-2
Your New HP SureStore T4 Tape Drive
TheHPSureStore T4 tape driveprovides reliable data protection at an affordableprice.
The HP SureStore T4 integrates easily into your small network server, peer-to-peer
network,ordesktop computer. Based on Travan (TR-4)technology, eachtape cartridge
has a native storage capacity of 4 GB, enough capacity to back up a small server or
peer-to-peer network on a single tape. If your backup application provides software
data compression, a single tape may store up to 8 GB of data (assuming a 2:1
compression ratio).
Before You Start
Before you install your HP SureStore T4 drive:
1Check the contents of the box against the list on page 1-3 for internal drives or page
page 1-5 for external drives.
2Write your drive’s serial number and other details on the inside front cover of this
book. The serial number can be found inside the drive’s tape door. The product
number is:
•T4i internal drive: C5644C
•T4e external drive: C5645B
3Check that your computer meets the requirements for installation.
4Collect information about the SCSI configuration of your computer and any other
devices attached to it and decide how you are going to configure the drive on the
SCSI bus. You can use the TapeAssure software provided on the HP SureStore
Tape CD-ROM to do this.
5Select a free bay for an internal drive.
or
Select a site for an external drive.

Preparing for Installation
Internal Drives
1-3
Internal Drives
Check the Contents of the Box
Check each item that came in the HP SureStore T4 box to make sure you have
everything you need. Take a moment now to write the model name (T4i), product
number (C5644C), and serial number (look inside the tape door) of your tape drive on
the inside front cover of the User’s Guide.
If anything is missing or appearsdamaged, contact your delivery company or supplier.
HP SureStore T4i tape drive HP TR-4 mini-cartridge
Railsand screwssuitable formounting
the tape drive in an HP NetServer E
E-series or Vectra computer
 HP SureStore Tape CD-ROM
containing:
•Colorado Backup
•Stac Replica Backup for NetWare,
HP SureStore Tape Edition
•Stac Replica Backup for NT, HP
SureStore Tape Edition
•TapeAssure
•Driver software
 User’s Guide
(Please discard the unneeded
languages in the recycling bin.)
Customer Care Card and label

Preparing for Installation
Internal Drives
1-4
Installation Overview
Installing the HP SureStore T4 tape drive is a simple procedure requiring no special
skills, providing that your system meets the prerequisites and you have the right tools.
The hardware installation process should take less than an hour.
Check System
Prerequisites
Prepare
Computer
Prepare
Tape Drive
Install
Tape Drive
Test
Tape Drive

See “Checking System Prerequisites” on page 1-7.
•Properly installed and configured SCSI controller
•CD-ROM drive to load software
•Empty 5¼-in bay
•Mounting hardware, if required for your computer
•SCSI cable with available 50-pin connector

See “Preparing the Computer” on page 2-3.
•Perform a normal system shutdown
•Remove power cables
•Remove cover
•Remove cover plate and any mounting hardware from
bay

See “Preparing the Tape Drive” on page 2-5.
•Check SCSI ID and reset if necessary
•Check termination and change if necessary
•Attach rails or other mounting hardware if required for
your computer

See “Installing the Tape Drive in the Bay” on page 2-8.
•Slide drive into bay
•Attach SCSI cable
•Attach power cable
•Secure drive in place with screws
•Replace computer’s cover
•Reconnect power cables

See “Verifying the Installation” on page 2-11.
•Switch on computer and boot up
•Install TapeAssure from CD-ROM
•Run TapeAssure and perform a test backup and restore

See “What Next?” on page 2-12.
•Ensure that the appropriate drivers are installed
Install Driver
Software