HRT Huddle Hub One+ User manual

Huddle Hub One / Huddle Hub One+
Product version 2.0 - Manual version 2
Installation Guide

Copyright © 2017 - 2018 HRT Srl. All rights reserved.
HUDDLE ROOM TECHNOLOGY SRL (“HRT”) PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL HRT, ITS DIRECTORS, OFFICERS,
EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
(INCLUDING DAMAGES FOR LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS
AND THE LIKE), EVEN IF HRT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT
OR ERROR IN THIS MANUAL OR PRODUCT. SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE
FURNISHED FOR INFORMATIONAL USE ONLY AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE, AND
SHOULD NOT BE CONSTRUED AS A COMMITMENT BY HRT. HRT ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY
ERRORS OR INACCURACIES THAT MAY APPEAR N THIS MANUAL, INCLUDING THE PRODUCT AND THE SOFTWARE
DESCRIBED IN IT.
Specifications are subject to change without notice.
HRT and Huddle Hub trademarks and logos are trademarks of HRT Srl. Any non-HRT products and corporate names may or
may not be registered trademarks or copyrights of their respective companies and are used for reference purposes only
without intent to infringe.
Huddle Room Technology Srl
Via Ruggero Grieco n.1/C – 41011 Campogalliano (MO)
Italy
www.hrt.website
info@hrt.email

Page 1Huddle Hub One / Huddle Hub One+ Installation Guide
Table of Contents
Introduction .................................................................................................................................... 21
1.1 Huddle Hub ........................................................................................................................... 2
1.2 Documentation ..................................................................................................................... 2
Understanding Huddle Hub ........................................................................................................... 42
2.1 Rooms, Sessions and Roles ................................................................................................. 4
2.2 TV, Webcam and Multicam Feed ......................................................................................... 5
Installing Huddle H ub One ............................................................................................................. 73
3.1 Content of the bo
x
................................................................................................................
7
3.2 Installation guidelines ...........................................................................................................
8
3.3 Front Panel ............................................................................................................................
9
3.4 Rear Panel ........................................................................................................................... 10
Deplo yment .................................................................................................................................. 124
4.1 Usage Scenarios ................................................................................................................. 12
4.2 Network Topology ............................................................................................................... 13
4.2.1 Company Lan ...................................................................................................................................................... 13
4.2.2 Dual Network (HHO+ only) ............................................................................................................................... 14
4.2.3 Station Mode (HHO+ only) ................................................................................................................................ 14
Index ....................................................................................................................................................... 16

Page 2Huddle Hub One / Huddle Hub One+ Installation Guide
1 Introduction
1.1 Huddle Hub
Huddle Hub™ product family is the answer to the needs of modern teamwork, which is increasingly
based on content presentation and video-conference. Thanks to Huddle Hub, these activities can be
performed everywhere in your organization, in traditional meeting or huddle rooms, but also in offices,
open-space areas, or even lounges. Every place in your company / organization - whether AV
equipped or not - can be used as a huddle room:
·
Taking advantage of existing large displays and webcams, but also using only individual devices. Or
combining the two.
·
With no cables for the TV, and no cables for the webcam.
·
Running up to four concurrent sessions on a single Huddle Hub unit.
·
Experiencing a smooth integration between Huddle Hub and your favorite video-conference
software.
The Huddle Hub solution is made of two components:
·
The Huddle Hub unit, currently available in two versions: Huddle Hub One (
HHO
) and Huddle Hub
One+ (
HHO+
);
·
The Huddle Hub App (
HHApp
or simply
App
), a companion software available for Windows,
MacOS, iOS and Android devices. Though HHApp is the best way to unleash all the power of the
Huddle Hub solution, presentations can also be received on any web browser without the need of
installing any app.
The two models HHO and HHO+ are identical except for network connectivity: both models allow
wired connection
, but Huddle Hub One+ also embeds a
wireless network adapter
for Wi-Fi
connectivity, thus supporting a
dual-network configuration
.
Given that HHO+ includes all the functionality of HHO, when this guide refers to HHO it means HHO
or HHO+. HHO+ specific features will be highlighted with the "HHO+ only" marker.
1.2 Documentation
HRT provides a thorough and exhaustive documentation, consisting of the following manuals:
·
Quick Start Guide
: a very short guide that contains the essential steps to start using HHO and
HHApp. Available in the box of the product and in the support section of HRT website
(www.hrt.website).
·
Specification, Safety and Conformity
: describes all the technical specifications, the safety
precautions and the conformity of HHO to national/internationals rules and certification
requirements. Available in the box of the product and in the support section of HRT website
(www.hrt.website).
·
User Guide
: shows the user how to use and get the most from Huddle Hub App. Available in the

Page 3Huddle Hub One / Huddle Hub One+ Installation Guide
support section of HRT website (www.hrt.website).
·
Installation Guide
: from unpacking to deployment, a short guide to install your HHO unit and
choose among different network configurations. Available in the support section of HRT website
(www.hrt.website).
·
Configuration Guide
: directed to IT Managers or IT staff members, it explains how to configure
HHO to better suit the company needs. Available in the support section of HRT website
(www.hrt.website).
·
Network Security Guide
: contains recommendations for the IT Manager or Network Security
Manager, aimed at designing and implementing a secure deployment of HHO units in the
organization’s infrastructure. Available in the support section of HRT website (www.hrt.website).
·
FAQ
: the support section of HRT website (www.hrt.website) contains also a dynamically updated
knowledge base with the answer to the Frequently Asked Questions.
Before consulting our documentation, please check that the product version printed on the cover
page of your manual matches your HHO and HHApp versions, and that the manual version is the
latest one. Manual numbering follows the following scheme:
<Manual name> <Product version> - <Manual version> . pdf
For example, "User Guide 2.0-3.pdf" means that this version of the User Guide covers all product
versions staring with "2.0" (e.g. 2.0.1, 2.0.5 etc) and it's version 3 of the manual itself.
HRT supports only the latest release of its software, which is always available free of charge. Users
and IT Managers are invited to keep their HHApp and HHO units up to date, and to download the
most recent version the manuals from the support section of HRT website.

Page 4Huddle Hub One / Huddle Hub One+ Installation Guide
2 Understanding Huddle Hub
2.1 Rooms, Sessions and Roles
Rooms and Sessions
For our purposes, a
session
is the sitting together of a group of people, with the intent of either
making or assisting to a presentation, or to perform a video-conference.
A session happens in a
room
, which usually corresponds to a physical place where the participants
meet. However, HHO extends the concept of room to the group of participants that join the same
session, wherever they are.
HHO supports
up to 4 rooms per unit
, each one able to host one fully independent session. Each
room is identified by a name, that can be set to match a specific place (e.g. "Main meeting room", "1st
floor huddle room" etc.) or a group of users it's reserved for (e.g. "Marketing dept.", "IT
D
emo", etc.) or
any other criteria that meets your needs.
A session starts when the first participant connects to a room, and ends when the last participant
closes his connection.
The following example portraits the situation of a company that has two HHO units, each one with
four enabled rooms:
·
HHO Ground Floor
o
L
obby
o
Huddle room 1
o
Huddle room 2
o
Admin
&
Finance
·
HHO First Floor
o
Board room
o
C
EO's virtual huddle room
o
Sales department
o
P
roduction department
Each room can host
up to 64 participants per session
.
Hub room and Virtual rooms
The place where the HHO unit is physically present and installed is called
hub room
, while the other
three rooms are called
virtual rooms
.The existence of the hub room is optional, because you can
decide to install HHO in your company data center and not to connect to any device except the
company
L
AN. In this case all the four rooms will be "virtual".

Page 5Huddle Hub One / Huddle Hub One+ Installation Guide
Passcode
Sessions can be protected with a
passcode
, which ensures the privacy of your meeting. The
passcode is a
4
digits random number, generated when the session starts, that is visible on the TV
screen or in the toolbar of the participant that started the session or in the one of the participants
that already joined it.
P
asscode protection can be disabled.
Roles
D
uring a session, we identify the following
roles
:
·
Participant
: anyone who is connected to the session.
·
Presenter
: any participant who is currently sharing his/her screen with the other participants.
·
Viewer
: any participant who is receiving the presenters' screen.
·
Host
: the case where a presenter starts a video-conference using the Huddle Hub Virtual
D
river as
camera, thus sharing the V
C
software screen with the other participants.
·
Active Speaker
: during a video-conference based on the Multicam Feed, and with Multicam layout
set to
Active speaker
, the participants whose camera stream is in the main frame of the layout.
2.2 TV, Webcam and Multicam Feed
TV Sets and Projectors
In a typical scenario, your HHO unit will be installed in a meeting room, huddle room or another shared
space, and will be
connected to a large TV set with an HDMI cable
. We've defined this room as
hub room
, while the remaining HHO rooms are called
virtual rooms
. What happens in those virtual
rooms
?
How do the participants see the presentation
?
There are a few possible options:
·
Individual devices: any participant can
receive the presentation on his/her own device
, either
a
PC
, a tablet or a smartphone.
·
TV set:
Smart TVs
can receive the presentation through a
web browser
.
Android TVs
can
receive the presentation like any other Android device can. They just need to have the Huddle Hub
Android TV app installed. Other TVs need and
Android dongle
attached to on of their H
D
MI ports.
·
Mixed mode: some participants look at the presentation on their individual device, and the others on
the TV. This is always possible in the hub room
W
elcome screen
In case your HHO unit is connected to a display through its TV port, when no session is in progress it
will show a
Welcome Screen
, which contains instructions about downloading the Huddle Hub App and

Page
6
Huddle Hub One / Huddle Hub One+ Installation Guide
about accessing the session. This Welcome Screen can be customized.
W
ebcam
HHO can also connect to a
USB Webcam
. This is possible only in the hub room, because it has to
be plugged to the unit.The HHO unit will make this webcam available to the HHApp clients connected
to the hub room, through a virtual camera driver, with no need of any cable.
M
ulticam
F
eed
(
e
xp
erimental
f
eature
)
Warning:
Multicam Feed is a beta and experimental feature. It is not yet matured and can still be
unstable, but can be very useful and we decided to offer it to you to try.
D
uring video-conferences, the feature called
Multicam Feed
allows the participants of the hub room
session to add the camera streams of up to
6
devices, thus realizing a true multi-camera video-
conference system.

Page
7
Huddle Hub One / Huddle Hub One+ Installation Guide
3 Installing Huddle Hub One
3.1 Content of t
h
e box
The Huddle Hub One or Huddle Hub One+ box contains the following items:
·
Huddle Hub unit, model One or One+ according to what you bought.
·
A
C
-
DC
adapter.
·
P
ower cord.
·
L
-shape mounting kit.
·
VESA mounting kit.
·
Screws kit.
·
Wi-Fi antennas (Huddle Hub One+ only).
·
Quick Start Guide.
·
Specifications, Safety and
C
onformity sheet.
Please read and save this sheet for future
reference
.

Page
8
Huddle Hub One / Huddle Hub One+ Installation Guide
3.2 Installation guidelines
When installing HHO,
please follow these important guidelines
:
·
The product should not be located in a place where it will be exposed to moisture or excessive heat.
·
P
lace your HHO unit in a well-ventilated place, far from any heater or heating vent.
·
Avoid direct irradiation of any strong light (such as sunlight) and keep at least 5 cm (2 inches) of
clear space around your device.
·
P
lace HHO horizontally for optimal heat dissipation. HHO can be installed vertically with front panel
up.
Vertical installations with front panel facing left or right don’t allow correct heat
dissipation and must not be used.
·
D
o not place this equipment on an unstable cart, stand, or table. The product may fall, causing
serious damage to it.
·
P
lace HHO in a location where it can be connected to a power source, and to TV and webcam (if
required).
·
Make sure the cables and power cord are safely placed out of the way, so they do not create a
tripping hazard.
·
K
eep the product away from devices with strong electromagnetic reference, such as cordless
phones and microwaves. To access your HHO through its Ethernet interface, the unit must be
connected to the company
L
AN using an Ethernet cable.
Po
w
er
C
ord and
AC-DC
A
da
p
ter
The power cord is country specific, to be compatible with your country A
C
sockets.
The supplied A
C
-
DC
adapter input voltage range is
9
0
–
2
64
VA
C
and the output is 12V
–
5A -
6
0W.
Warning
: You are required to use the supplied AC-DC adapter only.
L-
s
h
a
p
e and V
E
S
A
mountin
g
k
it
,
scre
w
s
k
it
The
L
-shape mounting kit can be used to secure the unit on walls, tables, rack cabinets, etc.
The VESA mounting kit allows to install HHO+ on TV screens or any other device which follows the
VESA mounting standard.
The screws kit contains screws for both the mounting kits.
W
i
-F
i antennas
(
HH
O+
onl
y)
The two supplied antennas work for both 2.
4
and 5GHz Wi-Fi bands. The gain is 2.0db and the
impedance is 50ohm.

Page
9
Huddle Hub One / Huddle Hub One+ Installation Guide
Warning
: You are required to use the supplied antennas only.
3.3 Front
P
anel
HHO powers on automatically when connected to the wall socket. The
L
E
D
power indicator on the
front panels turns from red to green.
To
switch HHO off
, keep the power button pressed for more than 5 seconds: the
L
E
D
on the front
panel will turn from green to red.
To
switch HHO on
again, simply press the power button.
Warning
: at the very first power-on, HHO starts the automatic firmware installation procedure. This
operation takes few minutes. After the first installation, and at every power-on or reboot, HHO
connects to the HRT software repository to check for firmware updates and automatically installs its
own latest release. For this reason, HHO may appear unresponsive for few minutes after power-on or
reboot. The effective time required for the update depends on the speed of the Internet connection.
Please see the Configuration Guide if you want to disable the auto-update feature.

Page 10Huddle Hub One / Huddle Hub One+ Installation Guide
3.4 Rear
P
anel
Po
w
er su
pp
l
y
P
lug the power cord to the A
C
-
DC
power supply and connect the power supply to the
DC
IN
connector.
C
onnect the power supply to the wall socket.
Verify that the green
L
E
D
on the front panel is on and solid to confirm that the hardware is connected
correctly.
N
et
w
or
k
p
ort
The network connector is a standard R
J4
5 and the network interface is a Gigabit Ethernet standard.
C
onnect HHO to the company
L
AN using an Ethernet cable (not supplied).
Warning
: Use shielded cat 6 SSTP Ethernet cable to connect HHO to the company LAN.
Tip
: HHO must be connected to Internet to allow it to download the latest release of its software.
Restore button
This button has two functions:
Reset procedure
: resets the configuration to the default parameters, discarding all current settings.
The internal software is not reinstalled and the firmware version does not change.
Restore procedure
: wipes the current firmware and does a full firmware re-installation. The
firmware version changes to the one originally installed on the unit (and it's then updated if connected
to the internet).
P
lease see the
Configuration Guide
for details about the Reset and Restore procedures.

Page 11Huddle Hub One / Huddle Hub One+ Installation Guide
U
S
B
w
ebcam
p
ort
The USB webcam port can be connected to any standard UV
C
webcam (USB Video
D
evice
C
lass).
The USB port is a standard USB 3.0 Type-A.
TV
p
ort
The TV port output can be connected to a TV screen using a standard H
D
MI cable (not supplied).
A
ntennas
(
HH
O+
onl
y)
Gently hand-tight the supplied Wi-Fi antennas on the two ANT connectors. After having placed your
HHO unit in its location, gently rotate and bend the antennas at their hinge to make them stand
vertically.

Page 12Huddle Hub One / Huddle Hub One+ Installation Guide
4 Deployment
4.1 Usage Scenarios
As explained in the Introduction, the Huddle Hub product family gives you access to new and
unprecedented collaboration models.
Y
ou can make your presentations and share your documents from the screen of your computer or
mobile device to a TV, but also to the screen of other devices, with no need for a specifically equipped
place.
In chapter Rooms, Sessions and Roles , we defined
hub room
the place where your HHO is
actually located, while we called
virtual rooms
the other three rooms that each HHO unit makes
available for other presentation sessions. In this chapter, we are more interested in the kind of place
the meeting happens.
Traditional Huddle Rooms
/
M
eetin
g
Rooms
A traditional huddle room (or meeting room) is an A/V equipped rooms, that features a large display
(TV set or projector).
If you place your HHO unit in such a room, you can connect your display to the H
D
MI port of HHO,
and configure it as the hub room. If a webcam is also available, you can plug it to the USB port of
HHO and benefit of the
wireless webcam
feature.
In case you want to make presentations using the TV screen of other rooms, you cannot plug them to
the HHO unit, but you have to exploit HHO ability to send presentation on the screen of other devices,
considering those TV sets as devices (provided that they can be reached through your company
L
AN):
·
Smart TVs
with a compatible web browser can receive the presentation through the
web viewer
.
·
Android TVs
- or TVs equipped with an Android dongle - can receive the presentation through the
Android client
.
Therefore, up to four independent presentations can take place in four traditional A/V equipped
rooms, but only the hub room can benefit of the wireless webcam feature.
Virtual Huddle Rooms
A virtual huddle room is any place in your company where you want to take advantage of HHO
collaboration facilities, for an impromptu or ad hoc meeting.
Y
ou do not need to be close to the HHO
unit, but you must be able to reach it through your company
L
AN.
P
rovided that the connectivity condition is respected, the actual location of your HHO unit is not
relevant. It can be placed anywhere in the company: in a traditional huddle room, but also a data
center, server room or any other place under IT Manager’s control.
4

Page 13Huddle Hub One / Huddle Hub One+ Installation Guide
4.2
N
et
w
or
k
Topology
In the following chapters we will discuss the possible network configuration options. In all cases we
will highlight the possibility to have participants with full access to the company
L
AN, and others
restricted to the role of guests, able to receive the presentation on their devices and also to present,
but with no access to other resources.
P
lease see the
Configuration Guide
for details about settings your HHO unit for a specific
configuration, and the
Network Security Guide
for recommendations on how to make a secure
deployment of a HHO unit in your network.
4.2.1 Company
L
an
This is the only network configuration allowed by Huddle Hub One, which has a single, wired network
adapter.
In this configuration, HHO is connected to the company
L
AN through an Ethernet cable. The Wi-Fi
devices reach HHO through a company access point. The creation of a guest network with restricted
access is a Network Manager's responsibility.

Page 14Huddle Hub One / Huddle Hub One+ Installation Guide
To be used by the devices, HHO doesn’t need any Internet access. However, Internet access is
necessary to allow HHO to download its updates.
4.2.2 Dual
N
et
w
or
k
(
HHO+ only
)
Huddle Hub One+ features an on-board access point, which the Wi-Fi devices can connect to:
Typically this is used to create a dual network configuration, where the HHO+ own wireless network is
used to grant access to guests, keeping them completely isolated from the company network.
In this configuration, participants belonging to the company reach HHO+ through the company
L
AN,
while other users connect directly to HHO+.
To provide Internet access to the connected devices, HHO+ must have Internet access itself.
Internet access is also necessary to allow HHO+ to download its updates.
4.2.3 Station Mode
(
HHO+ only
)
Station mode is useful when you have no way to connect HHO+ to the company
L
AN with an
Ethernet cable.

Page 15Huddle Hub One / Huddle Hub One+ Installation Guide
In this configuration, HHO+ is connected to the company
L
AN via its Wi-Fi module, through an
access point, as the other company devices do.

Page 1
6
Huddle Hub One / Huddle Hub One+ Installation Guide
Index
-
A
-
A
C
-
DC adapter 7,
8
A
cti
v
e spea
k
er 4
A
ndroid dongle
5
A
ndroid TV
5
, 12
A
ntennas 1
0
-
C
-
Configuration Guide 2
-
D
-
Documentation 2
Dual net
w
or
k
2
-
E
-
E
t
h
ernet net
w
or
k
adapter 2
-
F
-
F
AQ
2
Front panel
9
-
G
-
Guests 13
-
H
-
HDMI cable
5
HH
A
pp 2
HHO 2
HHO+ 2
Host 4
Hub room 4,
5
, 12
Huddle Hub
A
pp 2
Huddle Hub One 2
Huddle Hub One+ 2
Huddle rooms
traditional 12
virtual 12
-
I
-
Installation
8
Installation Guide 2
-
L
-
LE
D indicator
9
L-
s
h
ape mounting
k
it 7,
8
-
M
-
Manuals 2
Mounting
k
it
L-shape
7
,
8
VESA
7
,
8
Multicam feed
ma
x
imum number of devices 5
Multi
-
camera
5
-
N
-
N
et
w
or
k
configuration 13
access point mode 14
company LAN 13, 14
dual network 14
station mode 14
wired network 13
wireless network 14
N
et
w
or
k
port 1
0
N
et
w
or
k
security 13
N
et
w
or
k
Security Guide 2
-
P
-
P
articipant 4
P
articipants
ma
x
imum number 4
P
asscode 4
P
o
w
er cord 7,
8
P
o
w
er supply 1
0
P
resenter 4

Page 1
7
Huddle Hub One / Huddle Hub One+ Installation Guide
-
Q
-
Q
uic
k
Start Guide 2, 7
-
R
-
Reset procedure 1
0
Restore button 1
0
Restore procedure 1
0
Restricted access 13
Role
active speaker 4
host 4
participant 4
presenter 4
viewer 4
Room
hub 4, 5
virtual 4, 5
Rooms 4
-
S
-
Session 4
Smart TV 12
Specification, Safety and Conformity 2
S
w
itc
h
ing on/off
9
-
T
-
TV
Android 5
connecting 5
TV port 1
0
-
U
-
US
B
w
ebcam port 1
0
User Guide 2
-
V
-
V
E
S
A
mounting
k
it 7,
8
Video
-
conference
5
Vie
w
er 4
Virtual room 4,
5
, 12
ma
x
imum number 4
-
W
-
w
eb
v
ie
w
er 12
Webcam
5
virtual driver 5
wireless connection 5
Welcome Screen
5
Wi
-
Fi antennas 7
Wireless net
w
or
k
adapter 2
w
ireless
w
ebcam 12
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