HRT Biamp One User manual
Huddle Hub
Product version 4.0 - Manual version 1
Installation Guide
Models: One, One+
Copyright © 2020 Biamp - HRT. All rights reserved.
HUDDLE ROOM TECHNOLOGY SRL (“HRT”) PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL HRT, ITS DIRECTORS, OFFICERS,
EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
(INCLUDING DAMAGES FOR LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS
AND THE LIKE), EVEN IF HRT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR
ERROR IN THIS MANUAL OR PRODUCT. SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE
FURNISHED FOR INFORMATIONAL USE ONLY AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE, AND
SHOULD NOT BE CONSTRUED AS A COMMITMENT BY HRT. HRT ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY
ERRORS OR INACCURACIES THAT MAY APPEAR N THIS MANUAL, INCLUDING THE PRODUCT AND THE SOFTWARE
DESCRIBED IN IT.
Specifications are subject to change without notice.
HRT and Huddle Hub trademarks and logos are trademarks of HRT Srl. Any non-HRT products and corporate names may or
may not be registered trademarks or copyrights of their respective companies and are used for reference purposes only without
intent to infringe.
Huddle Room Technology Srl
Via Ruggero Grieco n.1/C – 41011 Campogalliano (MO)
Italy
www.hrt.website
info@hrt.email
Page 1Huddle Hub Installation Guide
Table of Contents
Introduction ..................................................................................................................................... 21
1.1 Huddle H ub ............................................................................................................................................. 2
1.2 Documentation ....................................................................................................................................... 3
Understanding Huddle Hub ............................................................................................................. 42
2.1 Rooms, Sessions and Roles ................................................................................................................. 4
2.2 TV, Touch Screen, Wireless Webcam ................................................................................................
5
Installing Huddle Hub One .............................................................................................................. 63
3.1 Content of the bo
x
..................................................................................................................................
6
3.2 Installation guidel ines ...........................................................................................................................
7
3.3 Front Panel ..............................................................................................................................................
8
3.4 Rear Panel ...............................................................................................................................................
9
Deployment ................................................................................................................................... 114
4.1 Usage Scenarios .................................................................................................................................. 11
4.1.1 Huddle Room ..................................................................................................................................................... 12
4.1.2 Meeting Room ................................................................................................................................................... 12
4.1.3 Auditorium .......................................................................................................................................................... 13
4.2 Network Topology ................................................................................................................................ 13
4.2.1 Single Network .................................................................................................................................................. 14
4.2.2 Dual Network ..................................................................................................................................................... 1
6
Index ....................................................................................................................................................... 18
Page 2Huddle Hub Installation Guide
1 Introduction
1.1 Huddle Hub
Huddle Hub™ product family is the answer to the needs of modern teamwork, which is increasingly
based on content presentation and video-conference. Thanks to Huddle Hub, these activities can be
performed everywhere in your organization, in traditional meeting or huddle rooms, but also in offices,
open-space areas, or even lounges. Every place in your company / organization - whether AV equipped
or not - can be used as a huddle room:
·
Taking advantage of existing large displays and webcams, but also using only individual devices. Or
combining the two.
·
With no cables for the TV, and no cables for the webcam.
·
Experiencing a smooth integration between Huddle Hub and your favorite video-conference software.
The Huddle Hub unit is currently available in two versions:
Product name
Short name used
in the manual
Connectivity
Huddle Hub One
HHO
Wired
Huddle Hub One+
HHO+
Wired + Wireless
When this guide refers generically to HHO, it means any possible model, while HHO+ means specifically
Huddle Hub One+.
A companion app (HHApp) is available for Windows, MacOS, Android and iOS. On laptops and PCs
presentations can be sent or received with any recent version of the Chrome, Firefox or Edge browsers.
A stand alone version of the audio/video Huddle Hub Driver (HHDriver) is available for Windows and
MacOS. On laptops and PCs, both Browser (+ HHDriver) or HHApp are the available options for using the
wireless camera feature.
Client type
Presentation
Wireless Camera
Windows
Browser or HHApp
Browser (+ HHDriver) or HHApp
MacOS
Browser or HHApp
Browser (+ HHDriver) or HHApp
Android
HHApp
not available
iOS
HHApp
not available
Page 3Huddle Hub Installation Guide
1.2 Documentation
HRT provides a thorough and exhaustive documentation, consisting of the following manuals:
·
Quick Start Guide
: a very short guide that contains the essential steps to start using HHO. Available
in the box of the product and in the support section of HRT website (www.hrt.website).
·
Specification, Safety and Conformity
: describes all the technical specifications, the safety
precautions and the conformity of HHO to national/internationals rules and certification requirements.
Available in the box of the product and in the support section of HRT website (www.hrt.website).
·
User Guide
: shows the user how to use and get the most from Huddle Hub App. Available in the
support section of HRT website (www.hrt.website).
·
Installation Guide
: from unpacking to deployment, a short guide to install your HHO unit and choose
among different network configurations. Available in the support section of HRT website
(www.hrt.website).
·
Configuration Guide
: directed to IT Managers or IT staff members, it explains how to configure HHO
to better suit the company needs. Available in the support section of HRT website (www.hrt.website).
·
Network Security Guide
: contains recommendations for the IT Manager or Network Security
Manager, aimed at designing and implementing a secure deployment of HHO units in the
organization’s infrastructure. Available in the support section of HRT website (www.hrt.website).
·
FAQ
: the support section of HRT website (www.hrt.website) contains also a dynamically updated
knowledge base with the answer to the Frequently Asked Questions.
Before consulting our documentation, please check that the product version printed on the cover page of
your manual matches your HHO and HHApp versions, and that the manual version is the latest one.
Manual numbering follows the following scheme:
<Manual name> <Product version> - <Manual version> . pdf
For example, "User Guide 4.0-1.pdf" means that this version of the User Guide covers all product
versions starting with "4.0" (e.g. 4.0.1, 4.0.
5
etc) and it
'
s version 1 of the manual itself.
HRT supports only the latest release of its software, which is always available free of charge. Users and
IT Managers are invited to keep their HHApp, HHDriver and HHO units up to date, and to download the
most recent version of the manuals from the support section of HRT website.
Page 4Huddle Hub Installation Guide
2 Understanding Huddle Hub
2.1 Rooms, Sessions and Roles
Rooms and Sessions
For our purposes, a
session
is the sitting together of a group of people, with the intent of either making
or assisting to a presentation, or to perform a video-conference.
A session happens in a room which usually corresponds to a physical place where the HHO unit is
plugged to peripherals (TV and webcam) and the participants meet.
Each room is identified by a name, that can be set to match a specific place (e.g. "Main meeting room",
"1st floor huddle room" etc.) or a group of users it
'
s reserved for (e.g. "Marketing dept.", "IT Demo", etc.) or
any other criteria that meets your needs.
A session starts when the first participant connects to a room, and ends when the last participant closes
his connection.
The following example portraits the situation of a company that has two HHO units:
·
HHO Ground Floor
o
Huddle room 1
·
HHO First Floor
o
Board room
Passcode
Sessions can be protected with a
passcode
, which ensures the privacy of your meeting. The passcode
is a 4 digits random number, generated when the session starts, that is visible on the TV screen or in the
toolbar of the participant that started the session or in the one of the participants that already
j
oined it.
Passcode protection can be disabled.
Roles
During a session, we identify the following
roles
:
·
Participant
: anyone who is connected to the session.
·
Presenter
: any participant who is currently sharing his/her screen with the other participants.
·
Viewer
: any participant who is receiving the presenters
'
screen.
·
Host
: we call "host" the presenter that starts a video-conference using the Wireless Camera, thus
sharing the VC software screen with the other participants.
Page
5
Huddle Hub Installation Guide
2.2 TV, Touch Screen, Wireless Webcam
TV Sets and Projectors
In a typical scenario, your HHO unit will be installed in a meeting room, huddle room or another shared
space, and will be
connected to a large TV set with an HDMI cable
. Switch on your HHO and your TV
and you will see the
Welcome Screen
, which contains instructions about connecting to that room and
about accessing the session. This Welcome Screen can be customized.
Touch Screen
HHO can be used together with a touch screen, replacing a common HDMI display. In this case, when
the USB out of the touch screen is connected to the USB port of the HHO, the touch surface can be used
to annotate over the presentation and the annotation layer is streamed to the connected participants
devices.
Wireless Camera
HHO can also connect a
USB Webcam
. The HHO unit will make this webcam available to the HHApp
clients or browser connected to the room, through a virtual camera driver, with no need of any cable.
Page
6
Huddle Hub Installation Guide
3 Installing Huddle Hub One
3.1 Content of the box
The Huddle Hub One or Huddle Hub One+ box contains the following items:
·
Huddle Hub unit, model One or One+ according to what you bought.
·
AC-DC adapter.
·
Power cord.
·
L
-shape mounting kit.
·
VESA mounting kit.
·
Screws kit.
·
Wi-Fi antennas (Huddle Hub One+ only).
·
Quick Start Guide.
·
Specifications, Safety and Conformity sheet.
Please read and save this sheet for future reference
.
Page
7
Huddle Hub Installation Guide
3.2 Installation guidelines
When installing HHO,
please follow these important guidelines
:
·
The product should not be located in a place where it will be exposed to moisture or excessive heat.
·
Place your HHO unit in a well-ventilated place, far from any heater or heating vent.
·
Avoid direct irradiation of any strong light (such as sunlight) and keep at least
5
cm (
2
inches) of clear
space around your device.
·
Place HHO horizontally for optimal heat dissipation. HHO can be installed vertically with front panel
up.
Vertical installations with front panel facing left or right don’t allow correct heat dissipation
and must not be used.
·
Do not place this equipment on an unstable cart, stand, or table. The product may fall, causing serious
damage to it.
·
Place HHO in a location where it can be connected to a power source, and to TV and webcam (if
required).
·
Make sure the cables and power cord are safely placed out of the way, so they do not create a tripping
hazard.
·
K
eep the product away from devices with strong electromagnetic reference, such as cordless phones
and microwaves. To access your HHO through its Ethernet interface, the unit must be connected to
the company
L
AN using an Ethernet cable.
Power Cord and AC
-D
C Ada
p
ter
The power cord is country specific, to be compatible with your country AC sockets.
The supplied AC-DC adapter input voltage range is
9
0
–
26
4 VAC and the output is 1
2
V
–
5
A -
6
0W.
Warning
: You are required to use the supplied AC-DC adapter only.
L-
sha
p
e and V
E
SA mountin
g
k
it
,
screws
k
it
The
L
-shape mounting kit can be used to secure the unit on walls, tables, rack cabinets, etc.
The VESA mounting kit allows to install HHO+ on TV screens or any other device which follows the VESA
mounting standard.
The screws kit contains screws for both the mounting kits.
Wi
-F
i antennas
(HHO+
onl
y)
The two supplied antennas work for both
2
.4 and
5
GHz Wi-Fi bands. The gain is
2
.0db and the
impedance is
5
0ohm.
Warning
: You are required to use the supplied antennas only.
Page
8
Huddle Hub Installation Guide
3.3
F
ront
P
anel
HHO powers on automatically when connected to the wall socket. The
L
ED power indicator on the front
panels turns from red to green.
To
switch HHO off
, keep the power button pressed for more than
5
seconds: the
L
ED on the front panel
will turn from green to red.
To
switch HHO on
again, simply press the power button.
Warning
: at the very first power-on, HHO starts the automatic firmware installation procedure. This
operation takes few minutes. After the first installation, and at every power-on or reboot, HHO connects
to the HRT software repository to check for firmware updates and automatically installs its own latest
release. For this reason, HHO may appear unresponsive for few minutes after power-on or reboot. The
effective time required for the update depends on the speed of the Internet connection. Please see the
Configuration Guide if you want to disable the auto-update feature.
Page
9
Huddle Hub Installation Guide
3.4 Rear
P
anel
Power su
pp
l
y
Plug the power cord to the AC-DC power supply and connect the power supply to the DCIN connector.
Connect the power supply to the wall socket.
Verify that the green
L
ED on the front panel is on and solid to confirm that the hardware is connected
correctly.
N
etwor
k
p
ort
The network connector is a standard R
J
4
5
and the network interface is a Gigabit Ethernet standard.
Connect HHO to the company
L
AN using an Ethernet cable (not supplied).
Warning
: Use shielded cat 6 SSTP Ethernet cable to connect HHO to the company LAN.
Tip
: HHO must be connected to Internet to allow it to download the latest release of its software.
Restore
b
utton
This button has two functions:
Reset procedure
: resets the configuration to the default parameters, discarding all current settings. The
internal software is not reinstalled and the firmware version does not change.
Restore procedure
: wipes the current firmware and does a full firmware re-installation. The firmware
version changes to the one originally installed on the unit (and it
'
s then updated if connected to the
internet).
Please see the
Configuration Guide
for details about the Reset and Restore procedures.
Page 10Huddle Hub Installation Guide
U
S
B
we
b
cam
p
ort
The USB webcam port can be connected to any standard UVC webcam (USB Video Device Class). The
USB port is a standard USB
3
.0 Type-A.
TV
p
ort
The TV port output can be connected to a TV screen using a standard HDMI cable (not supplied).
Antennas
(HHO+
onl
y)
Gently hand-tight the supplied Wi-Fi antennas on the two ANT connectors. After having placed your HHO
unit in its location, gently rotate and bend the antennas at their hinge to make them stand vertically.
Page 11Huddle Hub Installation Guide
4 Deployment
4.1 Usage Scenarios
As explained in the Introduction, the Huddle Hub product family gives you access to new and
unprecedented collaboration models.
Y
ou can make your presentations from the screen of your computer or mobile device to a TV, but also to
the screen of other devices, with no need for a specifically equipped place.
The HHO and HHO+ units can be configured for different
Operation modes
. What should drive you in
selecting the best option for your needs is not the size of the room or the number of seats, but rather the
number of participants who will receive the presentation on their own PCs or mobile devices.
Please see the
Configuration Guide
for more information about the Operation modes.
Page 12Huddle Hub Installation Guide
4.1.1 Huddle Room
Huddle Rooms are small meeting areas, typically seating 4
to
8
people.
In such a room, you can connect your large display - if any
- to the HDMI port of HHO. If your room does not feature a
large display nor a pro
j
ector, you can still use HHO to
make presentations, simply sending them directly to the
screen of the other participants
'
PCs or devices.
If a webcam is also available, you can plug it to the USB
port of HHO and enable the
Wireless Webcam
feature.
The
Operation mode
of each HHO unit is configured by
default to the option
Huddle
, which offers the best
performances in this situation (see the
Configuration
Guide
for more information about the Operation modes).
4.1.2
M
eeting Room
Meetings Rooms are larger meeting areas, typically
seating
8
to
2
0 people.
In such a room, you can connect your large display - if
any - to the HDMI port of HHO. If your room does not
feature a large display nor a pro
j
ector, you can still use
HHO to make presentations, simply sending them
directly to the screen of the other participants
'
PCs or
devices.
If a webcam is also available, you can plug it to the USB
port of HHO and enable the
Wireless Webcam
feature.
The
Operation mode
can be configured to the option
Meeting
, which allow sending the presentation up to
6
4
participants, with the limitation of a maximum of 4
presenters at the same time (see the
Configuration
Guide
for more information about the Operation
modes).
Page 13Huddle Hub Installation Guide
4.1.3
A
uditorium
HHO supports a third
Operation
mode
called
Auditorium
, which
allows up to 1
5
0 participants
receiving the presentation on their
devices and is perfectly suitable for
large conference rooms.
When using the Auditorium mode,
Huddle Hub sends to all participants
the video stream received on the USB
port. A HDMI video stream can be
sent to the USB port using an
external hardware adapter (not
provided).
Please see the
Configuration Guide
for more information about the
Operation modes.
4.2
N
et
w
or
k
Topology
In the following chapters we will discuss the possible network configuration options. In all cases we will
highlight the possibility to have participants with full access to the company
L
AN, and others restricted
to the role of guests, able to receive the presentation on their devices and also to present, but with no
access to other resources.
·
HHO features a wired network adapter, and there is
j
ust one possible configuration: connecting it to
the company
L
AN.
·
HHO+ has also a wireless network adapter, which can be configured in Station Mode (client of an AP)
or in Access Point Mode. The combination of these two wired/wireless interfaces leads to some
possible network topologies.
Please see the
Configuration Guide
for details about settings your HHO unit for a specific
configuration, and the
Network Security Guide
for recommendations on how to make a secure
deployment of a HHO unit in your network.
Page 14Huddle Hub Installation Guide
4.2.1 Single
N
et
w
or
k
Wired Connection
This is the only network configuration allowed by Huddle Hub One, which has a single, wired network
adapter.
In this configuration, HHO wired network interface is connected to the company
L
AN through an
Ethernet cable. The corporate users remain connected to their usual Wi-Fi network and their devices
reach HHO through a company access point.
Corporate network can be configured to show Huddle Hub also to guests and contractors - as usually
done for printers and scanners. The creation/configuration of a guest network with restricted access is
a Network Manager
'
s responsibility.
To be used by the devices, HHO doesn’t need any Internet access. However, Internet access is
necessary to allow HHO to download its updates.
Page 1
5
Huddle Hub Installation Guide
Wireless Connection
(
HHO
+
only
)
In case you install your HHO+ unit in a place where you have no wired connection to the company
L
AN,
you can configure HHO+ wireless network adapter in Station Mode to make it as a client of a corporate
access point.
In this configuration, HHO+ is connected to the company
L
AN via its Wi-Fi module, through an access
point, as the other company devices do. The corporate users remain connected to their usual Wi-Fi
network and their devices reach HHO+ through a company access point.
Corporate network can be configured to show Huddle Hub also to guests and contractors - as usually
done for printers and scanners. The creation/configuration of a guest network with restricted access is
a Network Manager
'
s responsibility.
To be used by the devices, HHO+ doesn’t need any Internet access. However, Internet access is
necessary to allow HHO+ to download its updates.
Page 1
6
Huddle Hub Installation Guide
4.2.2 Dual
N
et
w
or
k
A
ccess
P
oint
M
ode
(
HHO
+
only
)
In this dual network configuration you use the wired network adapter to connect to the company
L
AN,
and set HHO+ wireless adapter to Access Point Mode to provide an additional Hot Spot and grant
limited access to guests.
Corporate users reach HHO+ through the company
L
AN, while guests connect directly to the SSID
provided by HHO+. The two network adapters can be configured to create mutually isolated networks, or
to some level of communication (for example to provide Internet access to guest, at the same time
preventing any access to the corporate
L
AN).
To provide Internet access to the connected guest devices, HHO+ must have Internet access itself.
Internet access is also necessary to allow HHO+ to download its updates.
Page 1
7
Huddle Hub Installation Guide
Station
M
ode
(
HHO
+
only
)
In case you company already had a network dedicated to guests, you can use the following dual network
configuration to use the wired adapter to connect HHO+ to the company
L
AN, and the wireless adapter -
set to Station Mode - to connect HHO+ to the guest
L
AN.
The corporate users remain connected to their usual Wi-Fi network and their devices reach HHO+
through a company access point. Guests, on the other side, connect to a company provided guest
access point, and through this guest network reach he HHO+ unit.
Granting Internet access to HHO+ is necessary only to allow it to download its updates.
Page 1
8
Huddle Hub Installation Guide
Index
-
A
-
A
C
-
DC adapter 6,
7
A
ndroid dongle
5
A
ndroid TV
5
A
nnotation
5
A
ntennas
9
A
uditorium 13
-
C
-
Configuration Guide 3
-
D
-
Documentation 3
Dual net
w
or
k
2
-
E
-
E
thernet net
w
or
k
adapter 2
-
F
-
FAQ
3
F
ront panel 8
-
G
-
Guests 13
-
H
-
HD
M
I cable
5
HH
A
pp 2
HHDri
v
er 2
HHO 2
HHO
+
2
Host 4
Huddle Hub
A
pp 2
Huddle Hub One 2
Huddle Hub One
+
2
Huddle room 12
-
I
-
Installation
7
Installation Guide 3
-
L
-
LE
D indicator 8
L-
shape mounting
k
it 6,
7
-
M
-
M
anuals 3
M
eeting room 12
M
ounting
k
it
L-shape
6
,
7
VESA
6
,
7
-
N
-
N
et
w
or
k
configuration 13
access point mode 1
6
company LAN 14, 1
5
, 1
6
, 1
7
dual network 1
6
, 1
7
station mode 1
5
, 1
7
wired network 14
wireless network 1
5
, 1
6
, 1
7
N
et
w
or
k
port
9
N
et
w
or
k
security 13
N
et
w
or
k
Security Guide 3
-
O
-
Operation mode
auditorium 13
huddle 12
meeting 12
-
P
-
P
articipant 4
P
articipants
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