HRT Huddle Hub One SRE User manual

Huddle Hub
Product version 3.0 - Manual version 1
Installation Guide
Models: One SRE, One+ SRE, One MRE, One+ MRE

Copyright © 2017 - 2019 HRT Srl. All rights reserved.
HUDDLE ROOM TECHNOLOGY SRL (“HRT”) PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL HRT, ITS DIRECTORS, OFFICERS,
EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
(INCLUDING DAMAGES FOR LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS
AND THE LIKE), EVEN IF HRT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT
OR ERROR IN THIS MANUAL OR PRODUCT. SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE
FURNISHED FOR INFORMATIONAL USE ONLY AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE, AND
SHOULD NOT BE CONSTRUED AS A COMMITMENT BY HRT. HRT ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY
ERRORS OR INACCURACIES THAT MAY APPEAR N THIS MANUAL, INCLUDING THE PRODUCT AND THE SOFTWARE
DESCRIBED IN IT.
Specifications are subject to change without notice.
HRT and Huddle Hub trademarks and logos are trademarks of HRT Srl. Any non-HRT products and corporate names may or
may not be registered trademarks or copyrights of their respective companies and are used for reference purposes only
without intent to infringe.
Huddle Room Technology Srl
Via Ruggero Grieco n.1/C – 41011 Campogalliano (MO)
Italy
www.hrt.website
info@hrt.email

Page 1Huddle Hub Installation Guide
Table of Contents
Introduction .................................................................................................................................... 21
1.1 Huddle Hub ........................................................................................................................... 2
1.2 Documentation ..................................................................................................................... 3
Understanding Huddle Hub ........................................................................................................... 42
2.1 Rooms, Sessions and Roles ................................................................................................. 4
2.2 TV, Wireless Webcam and Multicam ...................................................................................
5
Installing Huddle Hub One ............................................................................................................. 73
3.1 Content of the bo
x
................................................................................................................
7
3.2 Installation guidelines ...........................................................................................................
8
3.3 Front Panel ............................................................................................................................
9
3.4 Rear Panel ........................................................................................................................... 10
Deployment .................................................................................................................................. 124
4.1 Usage Scenarios ................................................................................................................. 12
4.1.1 Huddle Room ....................................................................................................................................................... 13
4.1.2 Meeting Room ..................................................................................................................................................... 13
4.1.3 Auditorium ............................................................................................................................................................ 14
4.1.4 Smart Rooms (HHO MRE and HHO+ MRE only) ......................................................................................... 14
4.2 Network Topology ............................................................................................................... 1
5
4.2.1 Single Network .................................................................................................................................................... 1
6
4.2.2 Dual Network ....................................................................................................................................................... 1
8
Index ....................................................................................................................................................... 20

Page 2Huddle Hub Installation Guide
1 Introduction
1.1 Huddle Hub
Huddle Hub™ product family is the answer to the needs of modern teamwork, which is increasingly
based on content presentation and video-conference. Thanks to Huddle Hub, these activities can be
performed everywhere in your organization, in traditional meeting or huddle rooms, but also in offices,
open-space areas, or even lounges. Every place in your company / organization - whether AV
equipped or not - can be used as a huddle room:
·
Taking advantage of existing large displays and webcams, but also using only individual devices. Or
combining the two.
·
With no cables for the TV, and no cables for the webcam.
·
Running up to 7 concurrent sessions on a single Huddle Hub unit (Smart Rooms feature available in
MRE models only).
·
Experiencing a smooth integration between Huddle Hub and your favorite video-conference
software.
The Huddle Hub unit is currently available in four versions:
Product name
Short name used
in the manual
Connectivity
Smart Rooms
Huddle Hub One SRE
HHO SRE
Wired
No
Huddle Hub One+ SRE
HHO+ SRE
Wired + Wireless
No
Huddle Hub One MRE
HHO MRE
Wired
Yes
Huddle Hub One+ MRE
HHO+ MRE
Wired + Wireless
Yes
When this guide refers generically to HHO, it means any possible model, while HHO+ means either
HHO+ SRE or HHO+ MRE. Other HHO+ SRE, HHO MRE or HHO+ MRE specific features will be
highlighted.
A companion app (HHApp) is available for Windows, MacOS, Android and iOS. On laptops and PCs
presentations can be sent or received with any recent version of the Chrome or Firefox browsers, but
HHApp is necessary for the wireless camera feature.
Client type
Presentation
Wireless Camera
Windows
Browser or HHApp
HHApp
MacOS
Browser or HHApp
HHApp
Android
HHApp
not available

Page 3Huddle Hub Installation Guide
iOS
HHApp
not available
1.2 Documentation
HRT provides a thorough and exhaustive documentation, consisting of the following manuals:
·
Quick Start Guide
: a very short guide that contains the essential steps to start using HHO.
Available in the box of the product and in the support section of HRT website (www.hrt.website).
·
Specification, Safety and Conformity
: describes all the technical specifications, the safety
precautions and the conformity of HHO to national/internationals rules and certification
requirements. Available in the box of the product and in the support section of HRT website
(www.hrt.website).
·
User Guide
: shows the user how to use and get the most from Huddle Hub App. Available in the
support section of HRT website (www.hrt.website).
·
Installation Guide
: from unpacking to deployment, a short guide to install your HHO unit and
choose among different network configurations. Available in the support section of HRT website
(www.hrt.website).
·
Configuration Guide
: directed to IT Managers or IT staff members, it explains how to configure
HHO to better suit the company needs. Available in the support section of HRT website
(www.hrt.website).
·
Network Security Guide
: contains recommendations for the IT Manager or Network Security
Manager, aimed at designing and implementing a secure deployment of HHO units in the
organization’s infrastructure. Available in the support section of HRT website (www.hrt.website).
·
FAQ
: the support section of HRT website (www.hrt.website) contains also a dynamically updated
knowledge base with the answer to the Frequently Asked Questions.
Before consulting our documentation, please check that the product version printed on the cover
page of your manual matches your HHO and HHApp versions, and that the manual version is the
latest one. Manual numbering follows the following scheme:
<Manual name> <Product version> - <Manual version> . pdf
For example, "User Guide 3.0-
1
.pdf" means that this version of the User Guide covers all product
versions staring with "3.0" (e.g. 3.0.
1
, 3.0.
5
etc) and it
'
s version
1
of the manual itself.
HRT supports only the latest release of its software, which is always available free of charge. Users
and IT Managers are invited to keep their HHApp and HHO units up to date, and to download the
most recent version the manuals from the support section of HRT website.

Page 4Huddle Hub Installation Guide
2 Understanding Huddle Hub
2.1 Rooms, Sessions and Roles
Rooms and Sessions
For our purposes, a
session
is the sitting together of a group of people, with the intent of either
making or assisting to a presentation, or to perform a video-conference.
A session happens in a room, which usually corresponds to a physical place where the participants
meet. However, HHO extends the concept of room to the group of participants that
j
oin the same
session, wherever they are.
For our purpose, we distinguish two kind of rooms:
·
The
room
where the HHO unit is plugged to peripherals (TV and webcam), which we simply call
room
, or alternatively
main room
/
primary room
when we have to distinguish it from the
Smart
Rooms
.
·
The
Smart Rooms
, (HHO MRE and HHO+ MRE only, up to
6
Smart Rooms per unit), each one
able to host one fully independent session, to host sessions everywhere in your organization you
can reach your HHO unit through the
L
AN.
Each room is identified by a name, that can be set to match a specific place (e.g. "Main meeting
room", "
1
st floor huddle room" etc.) or a group of users it
'
s reserved for (e.g. "Marketing dept.", "IT
D
emo", etc.) or any other criteria that meets your needs.
A session starts when the first participant connects to a room, and ends when the last participant
closes his connection.
The following example portraits the situation of a company that has two HHO MRE units, each one
with four enabled rooms:
·
HHO Ground Floor
o
L
obby
o
Huddle room
1
o
Huddle room
2
o
Admin
&
Finance
·
HHO First Floor
o
Board room
o
CEO
'
s smart room
o
Sales department
o
Production department

Page
5
Huddle Hub Installation Guide
Passcode
Sessions can be protected with a
passcode
, which ensures the privacy of your meeting. The
passcode is a
4
digits random number, generated when the session starts, that is visible on the TV
screen or in the toolbar of the participant that started the session or in the one of the participants
that already
j
oined it. Passcode protection can be disabled.
Roles
D
uring a session, we identify the following
roles
:
·
Participant
: anyone who is connected to the session.
·
Presenter
: any participant who is currently sharing his/her screen with the other participants.
·
Viewer
: any participant who is receiving the presenters
'
screen.
·
Host
: we call "host" the presenter that starts a video-conference using the Wireless Camera, thus
sharing the VC software screen with the other participants.
·
Active Speaker
: during a video-conference based on Multicam, and with Multicam layout set to
Active speaker
, the participants whose camera stream is in the main frame of the layout (HHO
MRE and HHO+ MRE only).
2.2 TV, Wireless Webcam and Multicam
TV Sets and Projectors
In a typical scenario, your HHO unit will be installed in a meeting room, huddle room or another shared
space, and will be
connected to a large TV set with an HDMI cable
. Switch on your HHO and
your TV and you will see the
Welcome Screen
, which contains instructions about connecting to that
room and about accessing the session. This Welcome Screen can be customized.
TV Sets and Projectors in Smart Rooms
(HHO MRE and HHO+ MRE only)
In the
Smart Rooms
the HHO unit is not physically present, and there
'
s no way to plug it to a TV
set. How do the participants see the presentation
?
There are a few possible options:
·
Individual devices: any participant can
receive the presentation on his/her own device
, either
a PC, a tablet or a smartphone.
·
TV set:
smart TVs
can receive the presentation through a
web browser
.
Android TVs
can
receive the presentation like any other Android device can. They
j
ust need to have the Huddle Hub
Android TV app installed. Other TVs need and
Android dongle or set-top box
attached to one of
their H
D
MI ports.
·
Mixed mode: some participants look at the presentation on their individual device, and the others on

Page
6
Huddle Hub Installation Guide
the TV. This is always possible in the hub room
Wireless Camera
HHO can also connect a
USB Webcam
. This is not possible in the
Smart Rooms
, because it has
to be plugged to the unit.The HHO unit will make this webcam available to the HHApp clients
connected to the room, through a virtual camera driver, with no need of any cable.
Multicam
(HHO MRE and HHO+ MRE only)
When a room webcam is not available, or when you decide not to use it, you can enable the feature
called
Multicam
, which allows up to
4
participants of a video-conference to use the cameras of their
own devices: their streams get captured and combined into a single one, to send to the video-
conference software of your choice, thus realizing a true multi-camera video-conference system.
Multicam is available only in the primary room and is alternative to the Wireless Webcam.

Page
7
Huddle Hub Installation Guide
3 Installing Huddle Hub One
3.1 Content of the box
The Huddle Hub One or Huddle Hub One+ box contains the following items:
·
Huddle Hub unit, model One or One+ according to what you bought.
·
AC-
D
C adapter.
·
Power cord.
·
L
-shape mounting kit.
·
VESA mounting kit.
·
Screws kit.
·
Wi-Fi antennas (Huddle Hub One+ only).
·
Quick Start Guide.
·
Specifications, Safety and Conformity sheet.
Please read and save this sheet for future
reference
.

Page
8
Huddle Hub Installation Guide
3.2 Installation guidelines
When installing HHO,
please follow these important guidelines
:
·
The product should not be located in a place where it will be exposed to moisture or excessive heat.
·
Place your HHO unit in a well-ventilated place, far from any heater or heating vent.
·
Avoid direct irradiation of any strong light (such as sunlight) and keep at least
5
cm (
2
inches) of
clear space around your device.
·
Place HHO horizontally for optimal heat dissipation. HHO can be installed vertically with front panel
up.
Vertical installations with front panel facing left or right don’t allow correct heat
dissipation and must not be used.
·
D
o not place this equipment on an unstable cart, stand, or table. The product may fall, causing
serious damage to it.
·
Place HHO in a location where it can be connected to a power source, and to TV and webcam (if
required).
·
Make sure the cables and power cord are safely placed out of the way, so they do not create a
tripping hazard.
·
K
eep the product away from devices with strong electromagnetic reference, such as cordless
phones and microwaves. To access your HHO through its Ethernet interface, the unit must be
connected to the company
L
AN using an Ethernet cable.
Power Cord and
A
C
-D
C
A
da
p
ter
The power cord is country specific, to be compatible with your country AC sockets.
The supplied AC-
D
C adapter input voltage range is
9
0
–
264
VAC and the output is
12
V
–
5
A -
6
0W.
Warning
: You are required to use the supplied AC-DC adapter only.
L-
s
h
a
p
e and V
E
S
A
mountin
g
k
it
,
screws
k
it
The
L
-shape mounting kit can be used to secure the unit on walls, tables, rack cabinets, etc.
The VESA mounting kit allows to install HHO+ on TV screens or any other device which follows the
VESA mounting standard.
The screws kit contains screws for both the mounting kits.
Wi
-F
i antennas
(HHO+
onl
y)
The two supplied antennas work for both
2
.
4
and
5
GHz Wi-Fi bands. The gain is
2
.0db and the
impedance is
5
0ohm.

Page
9
Huddle Hub Installation Guide
Warning
: You are required to use the supplied antennas only.
3.3
F
ront
P
anel
HHO powers on automatically when connected to the wall socket. The
L
E
D
power indicator on the
front panels turns from red to green.
To
switch HHO off
, keep the power button pressed for more than
5
seconds: the
L
E
D
on the front
panel will turn from green to red.
To
switch HHO on
again, simply press the power button.
Warning
: at the very first power-on, HHO starts the automatic firmware installation procedure. This
operation takes few minutes. After the first installation, and at every power-on or reboot, HHO
connects to the HRT software repository to check for firmware updates and automatically installs its
own latest release. For this reason, HHO may appear unresponsive for few minutes after power-on or
reboot. The effective time required for the update depends on the speed of the Internet connection.
Please see the Configuration Guide if you want to disable the auto-update feature.

Page 10Huddle Hub Installation Guide
3.4 Rear
P
anel
Power su
pp
l
y
Plug the power cord to the AC-
D
C power supply and connect the power supply to the
D
CIN
connector. Connect the power supply to the wall socket.
Verify that the green
L
E
D
on the front panel is on and solid to confirm that the hardware is connected
correctly.
N
etwor
k
p
ort
The network connector is a standard R
J45
and the network interface is a Gigabit Ethernet standard.
Connect HHO to the company
L
AN using an Ethernet cable (not supplied).
Warning
: Use shielded cat 6 SSTP Ethernet cable to connect HHO to the company LAN.
Tip
: HHO must be connected to Internet to allow it to download the latest release of its software.
Restore
b
utton
This button has two functions:
Reset procedure
: resets the configuration to the default parameters, discarding all current settings.
The internal software is not reinstalled and the firmware version does not change.
Restore procedure
: wipes the current firmware and does a full firmware re-installation. The
firmware version changes to the one originally installed on the unit (and it
'
s then updated if connected
to the internet).
Please see the
Configuration Guide
for details about the Reset and Restore procedures.

Page 11Huddle Hub Installation Guide
U
S
B
we
b
cam
p
ort
The USB webcam port can be connected to any standard UVC webcam (USB Video
D
evice Class).
The USB port is a standard USB 3.0 Type-A.
TV
p
ort
The TV port output can be connected to a TV screen using a standard H
D
MI cable (not supplied).
A
ntennas
(HHO+
onl
y)
Gently hand-tight the supplied Wi-Fi antennas on the two ANT connectors. After having placed your
HHO unit in its location, gently rotate and bend the antennas at their hinge to make them stand
vertically.

Page 12Huddle Hub Installation Guide
4 Deployment
4.1 Usage Scenarios
As explained in the Introduction, the Huddle Hub product family gives you access to new and
unprecedented collaboration models.
You can make your presentations from the screen of your computer or mobile device to a TV, but
also to the screen of other devices, with no need for a specifically equipped place.
See chapter Rooms, Sessions and Roles to understand the difference between the room where
your HHO is actually located and plugged to a TV set and a webcam, and the
Smart Rooms
,
additional rooms made available for presentations by HHO MRE and HHO+ MRE models. In the
following chapters we will show some typical usage scenarios.
The HHO MRE and HHO+ MRE units can be configured for different
Operation modes
. What should
drive you in selecting the best option for your needs is not the size of the room or the number of
seats, but rather the number of participants who will receive the presentation on their own PCs or
mobile devices.
Please see the
Configuration Guide
for more information about the Operation modes.
4

Page 13Huddle Hub Installation Guide
4.1.1 Huddle Room
Huddle Rooms are small meeting areas, typically seating
4
to
8
people.
In such a room, you can connect your large display - if
any - to the H
D
MI port of HHO. If your room does not
feature a large display nor a pro
j
ector, you can still use
HHO to make presentations, simply sending them
directly to the screen of the other participants
'
PCs or
devices.
If a webcam is also available, you can plug it to the USB
port of HHO and enable the
Wireless Webcam
feature.
If no webcam is available, you can configure your HHO to
enable
Multicam
, a unique feature that allow capturing
the streams of the individual device cameras and
combining them into a single stream to be sent to your
favorite video-conference software.
The
Operation mode
of each HHO unit is configured by default to the option
Huddle
, which offers the
best performances in this situation (see the
Configuration Guide
for more information about the
Operation modes).
4.1.2 Meeting Room
Meetings Rooms are larger meeting areas, typically
seating
8
to
2
0 people.
In such a room, you can connect your large display - if
any - to the H
D
MI port of HHO. If your room does not
feature a large display nor a pro
j
ector, you can still use
HHO to make presentations, simply sending them
directly to the screen of the other participants
'
PCs or
devices.
If a webcam is also available, you can plug it to the
USB port of HHO and enable the
Wireless Webcam
feature.
If no webcam is available, you can configure your HHO
to enable
Multicam
, a unique feature that allow
capturing the streams of the individual device cameras
and combining them into a single stream to be sent to
your favorite video-conference software.
If your unit is a HHO MRE or HHO+ MRE model, its
Operation mode
can be configured to the option
Meeting
, which allow sending the presentation up to
64
participants
'
, at the price of disabling the Smart Rooms (see the
Configuration Guide
for more
information about the Operation modes).

Page 14Huddle Hub Installation Guide
4.1.3
A
uditorium
The HHO MRE and HHO+ MRE
models support a third
Operation
mode
, called
Auditorium
, which allow
up to
15
0 participants receiving the
presentation on their devices and is
perfectly suitable for large
conference rooms.
L
ike in the
Meeting
mode, Smart
Rooms get disabled, and in this
situation also the quality of the
presentation stream gets reduced
to H
D
instead of Full H
D
, and the
frame rate lowered from 30 to
5
fps.
Please see the
Configuration
Guide
for more information about
the Operation modes.
4.1.4 Smart Rooms
(
HHO MR
E
and HHO
+
MR
E
only
)
In our terminology, a Smart Room is any place in your organization where you connect to a HHO room
to make or receive a presentation: an office, an unequipped huddle room, even a lounge.

Page 1
5
Huddle Hub Installation Guide
When you want to make presentations using the TV screen of rooms other than the main room where
your HHO unit is placed, obviously you cannot plug them to the HHO unit, but you have to exploit HHO
ability to send presentation to the screen of other devices. In fact, those TV sets can receive the
presentation provided that they are:
·
Smart TVs
, with a compatible web browser can receive the presentation through the
web viewer
.
·
Android TVs
, which can receive the presentation through the
Android TV client
.
·
Standard TVs
, equipped with an Android dongle or set-top box.
In any other place in your company, which is not equipped with a large display, you can advantage of
HHO collaboration facilities for an impromptu or ad hoc meeting: the possibility to present and receive
directly on laptops and mobiles, without the need for a TV.
The only condition is that you are able to reach the HHO unit through the company
L
AN. Provided that
this connectivity condition is respected, the actual location of your HHO unit is not relevant, it can be
placed anywhere in the company: in a traditional huddle room, but also a data center, server room or
any other place under IT Manager’s control.
4.2
N
et
w
or
k
Topology
In the following chapters we will discuss the possible network configuration options. In all cases we
will highlight the possibility to have participants with full access to the company
L
AN, and others
restricted to the role of guests, able to receive the presentation on their devices and also to present,
but with no access to other resources.
·
HHO features a wired network adapter, and there is
j
ust one possible configuration: connecting it to
the company
L
AN.
·
HHO+ has also a wireless network adapter, which can be configured in Station Mode (client of an
AP) or in Access Point Mode. The combination of these two wired/wireless interfaces leads to
some possible network topologies.
Please see the
Configuration Guide
for details about settings your HHO unit for a specific
configuration, and the
Network Security Guide
for recommendations on how to make a secure
deployment of a HHO unit in your network.

Page 1
6
Huddle Hub Installation Guide
4.2.1 Single
N
et
w
or
k
Wired Connection
This is the only network configuration allowed by Huddle Hub One, which has a single, wired network
adapter.
In this configuration, HHO wired network interface is connected to the company
L
AN through an
Ethernet cable. The corporate users remain connected to their usual Wi-Fi network and their devices
reach HHO through a company access point.
Corporate network can be configured to show Huddle Hub also to guests and contractors - as usually
done for printers and scanners. The creation/configuration of a guest network with restricted access
is a Network Manager
'
s responsibility.
To be used by the devices, HHO doesn’t need any Internet access. However, Internet access is
necessary to allow HHO to download its updates.

Page 1
7
Huddle Hub Installation Guide
Wireless Connection
(
HHO
+
only
)
In case you install your HHO+ unit in a place where you have no wired connection to the company
L
AN, you can configure HHO+ wireless network adapter in Station Mode to make it as a client of a
corporate access point.
In this configuration, HHO+ is connected to the company
L
AN via its Wi-Fi module, through an access
point, as the other company devices do. The corporate users remain connected to their usual Wi-Fi
network and their devices reach HHO+ through a company access point.
Corporate network can be configured to show Huddle Hub also to guests and contractors - as usually
done for printers and scanners. The creation/configuration of a guest network with restricted access
is a Network Manager
'
s responsibility.
To be used by the devices, HHO+ doesn’t need any Internet access. However, Internet access is
necessary to allow HHO+ to download its updates.

Page 1
8
Huddle Hub Installation Guide
4.2.2 Dual
N
et
w
or
k
A
ccess
P
oint Mode
(
HHO
+
only
)
In this dual network configuration you use the wired network adapter to connect to the company
L
AN,
and set HHO+ wireless adapter to Access Point Mode to provide an additional Hot Spot and grant
limited access to guests.
Corporate users reach HHO+ through the company
L
AN, while guests connect directly to the SSI
D
provided by HHO+. The two network adapters can be configured to create mutually isolated networks,
or to some level of communication (for example to provide Internet access to guest, at the same
time preventing any access to the corporate
L
AN).
To provide Internet access to the connected guest devices, HHO+ must have Internet access itself.
Internet access is also necessary to allow HHO+ to download its updates.
This manual suits for next models
2
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