Huawei B612 User manual

Smart Hub
Quick Start Guide

1
Here is what you will find inside
Get to know your Smart Hub ........................................................................................... 2
Step-by-step instructions................................................................................................. 4
Connecting your devices ................................................................................................. 8
Set-up email notifications for data usage ........................................................................ 10
Configurations............................................................................................................... 12
Troubleshooting.............................................................................................................. 13
Have questions? We’ve got answers. .............................................................................. 14
Voice services............................................................................................................... 15

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Know your Smart Hub Set-up Connect Data Usage Configurations Troubleshoot
Indicator Reference State Description
Power Indicator
White
steady AC power present
Off No AC power
Network Indicator
Cyan/Blue/
Yell ow Connected to a mobile network
Off No Network Connection
Wi-Fi
Steady Wi-Fi on
Blinking Active data connection
Off Wi-Fi off
LAN/WAN
Indicator
White
steady Computer Connected to Router
Off Computer Not connected with Router
Network
White More signal bars indicate a stronger signal
Off Low Signal
Power Input Input Connect Power cable to input and plug adapter into power
outlet. Use only supplied AC adapter.
LAN
Ports
4 LAN
Ports Connect computer to LAN port using LAN/Ethernet Cable
External
Antenna
Sockets
Antenna
Sockets Not required for this service
Reset Button Reset Pressing the reset button will restore smarthub to factory
settings. Refer FAQ.
Power Button
Power on Keep button pressed for 3 seconds to turn on device
Power off Keep button pressed for 3 seconds to turn off device
Wi-Fi Protected
Setup
WPS
button
To connect to router hold the WPS button on the router for
one second to set up a 2.4 GHz WPS connection
Micro SIM
Slot SIM Slot Insert only micro sim with gold contact facing up
Front View
Top View
Back View
Underside View
Voice calls not supported,
including calls to 911.

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Tips for best placement of your in home internet smarthub:
For best connection from the Smart Hub to the wireless network:
nPlace your Smart Hub in a central location in your home close to a window where
there is also a power source. Concrete walls, metal doors can reduce cellular signal from
the tower. Placement in basements should be avoided.
For best Wi-Fi connection:
nMinimize interference: Try to keep the following items no closer than 2-3 metres from your
modem: Cordless telephone base station, Microwaves, Baby monitors, Bluetooth devices,
Wireless speaker systems.
nAvoid congestion: Adding additional devices to your Wi-Fi network may reduce the speed
for all devices on that network.
nGet close to your Smart Hub.
Step 1: Make sure to use the correct SIM card.
Step 2: Insert micro-SIM card with gold contacts facing up. SIM should click into place.
Note:
nTo remove the micro-SIM card, gently press the micro-SIM card in until it clicks.
The card will automatically pop out.
nDo not insert or remove a micro-SIM card when the router is running, as this may
affect performance or damage the micro-SIM card.
Know your Smart Hub Set-up Connect Data Usage Configurations Troubleshoot
Warning! Device must be
powered off before installing or
replacing the micro-SIM card.
mini-SIM (2FF) micro-SIM (3FF) nano-SIM (4FF)

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Step 3: Connect AC adaptor/power cable from Smart Hub to wall power outlet.
Power indicator light should be white.
The following indicators will turn on when the Smarthub has successfully connected to
a network.
Indicator: Cyan/Blue/Yellow: Connected to a mobile network. If indicator is red,
there is no network connection.
White: More signal bars indicate a stronger signal.
No signal bars: Indicate a low level signal. Try moving the Smarthub to another
ocation in your home until you are able to see signal bars.
Power outlet
AC adaptor /Power cable
Step 4: Once the power cable is connected the power indicator light will turn white.
Power On/Off: To power on or off the smarthub, press and hold the power button.
Connecting new devices: If unable to discover the smarthub on your device,
press and release the WPS button on the smarthub. Then check your device,
select the smarthub network via Wi-Fi settings and connect.
Power button
WPS button
Know your Smart Hub Set-up Connect Data Usage Configurations Troubleshoot

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You have two options to connect to Smart Hub:
Option 1. Connect wirelessly through Wi-Fi
Step 1: Find the Wi-Fi icon on your device. On a computer this may be in the top or
bottom right-hand corner of your screen. On a mobile device, this is usually under
Settings. Your Wi-Fi icon may look like one of the following:
Step 2: From your device, select the Wireless network name (SSID) printed on the sticker
at the rear of the Smarthub.
Step 3: Type in the password Wi-Fi Key
(Wireless Security Key) then Connect.
A "✔" or "Connected" will indicate you
are successful.
Step 4: Test your Internet connection by searching a website from your Internet browser.
Option 2. Connect directly using a cable
An optional way to connect your desktop or
laptop computer is directly to the Smart Hub.
Step 1: Using the LAN cable provided in the box,
connect one end to the LAN port on the
Smart Hub and the other end to the LAN
port on your computer.
Step 2: Test your Internet connection by searching a website from your Internet browser.
If no data connection or Power, Wi-Fi or Network indicator light is red,
go to Troubleshooting section.
Know your Smart Hub Set-up Connect Data Usage Configurations Troubleshoot
Desktop or Laptop
Ethernet port
LAN
port
RJ45 cable

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Data notifications help track your wireless Internet usage so you can adjust your data plan or
usage if necessary. We’ll let you know when you’ve used 90% and 100% of the data included
in your plan.
To set up email notifications for your Smart Hub, log in to TELUS My Account at
telus.com/my-account
Step 1: Select Usage.
Step 2: Select Data Manager.
Step 3: Choose 'Data Notifications & Block' choose our data notification at 50%,75%,
90% and/or 100% of usage.
Step4: Choose 'Message Preferences', select email notifications as preference.
For more information on how to setup your data notifications, please visit
telus.com/en/support/article/mobility-data-usage-notifications
Know your Smart Hub Set-up Connect Data Usage Configurations Troubleshoot

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Accessing the Smarthub Web User Interface (UI):
During the initial setup of your smarthub you will be required to change your administration
password, this is required for added security.
Note: The web user interface username and password are printed on the rear end of the
smarthub device.
How to log in to the Web UI:
Launch an internet browser and enter:
http://192.168.8.1
The default login credentials are:
User: admin
Password: admin
On reaching the main screen, you can
continue by clicking 'Next' and proceed
to change your password.
For assistance on using the features of
the Web UI click on the 'Help' link at the
right hand top corner of your screen.
Note: If accessing the Web UI via your Smartphone Or tablet, you will have the option to
download the 'HUAWEI HiLink (Mobile WiFi)' mobile application, it is a free app available for
download via the App Store or Play Store. Please follow the instructions to register and setup
the app on your device. Once setup, the 'HUAWEI HiLink' app provides you with multiple
options to manage your smarthub.
If you cannot get an Internet connection:
1. This is a residential product, ensure your home is in an eligible area which has
wireless network coverage. To check whether your address qualifies for this service
go to telus.com/smarthub
2. The SIM card must be activated on a rate plan and inserted into the SIM slot on
the Smart Hub.
3. Power the Smart Hub off and on by pressing the power button.
4. The reset hole beside the SIM slot can be used to reset to factory settings.
5. Check the Data Manager in My Account on telus.com to ensure you have data
minutes remaining.
6. If unsuccessful, contact TELUS Mobility at 1-866-558-2273 or dial 611 from a TELUS phone
to speak to a TELUS representative.
Know your Smart Hub Set-up Connect Data Usage Configurations Troubleshoot

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Have questions? We’ve got answers.
Get online help
Learn more about Smart Hub at telus.com/smarthub
Find the answers to your problems at telus.com/support
Visit the TELUS Neighbourhood
Ask questions and get answers all in one place at telus.com/neighbourhood
Live chat
Instant message with TELUS support representatives online at telus.com/chat
We are dedicated to continuous improvement. You can refer to
the enclosed manufacturer’s start guide for further troubleshooting.
Or visit telus.com/smarthub for assistance.
Voice services
This smarthub does not support voice services, including calls to 911.

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Notes
© 2018 TELUS. 06/18