Hubbell GAI-Tronics HUBBCOM GSC1100 User manual

Pub. 42004-532E
G A I - T R O N I C S ®
A H U B B E L L C O M P A N Y
HUBBCOM™ GSC1100/GSC2100
Dual-Port DT/WM Smart Controllers
TA B L E O F CO N T E N T S
GAI-Tronics 3030 Kutztown Road Reading, PA 19605 USA
610-777-1374 ◼800-492-1212 ◼Fax: [phone]
VISIT WWW.GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS
Confidentiality Notice.....................................................................................................................1
General Information.......................................................................................................................1
Important Safety Instructions.........................................................................................................1
Installation ......................................................................................................................................3
Desktop Units ..........................................................................................................................................3
Wall Mounting ........................................................................................................................................4
Single or double gang electrical box mounting: ...................................................................................4
Surface mounting with toggle bolts or wall anchors:............................................................................5
Wiring......................................................................................................................................................6
Handset .................................................................................................................................................6
RTU Input/Output................................................................................................................................. 6
RS-485 and External Speaker Connections ..........................................................................................6
Ethernet.................................................................................................................................................7
24 V DC Power.....................................................................................................................................7
Antenna.................................................................................................................................................7
Activation.........................................................................................................................................8
Activation with DHCP............................................................................................................................8
Activation without DHCP ......................................................................................................................9
Service and Spare Parts................................................................................................................10
Reference Documents...................................................................................................................10
Specifications ................................................................................................................................10
Approvals.......................................................................................................................................10

Pub. 42004-532E
G A I - T R O N I C S ®
A H U B B E L L C O M P A N Y
HUBBCOM™ GSC1100/GSC2100
Dual-Port DT/WM Smart Controllers
GAI-Tronics 3030 Kutztown Road Reading, PA 19605 USA
610-777-1374 ◼800-492-1212 ◼Fax: [phone]
VISIT WWW.GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS
Confidentiality Notice
This manual is provided solely as an installation, operation, and maintenance guide and contains sensitive
business and technical information that is confidential and proprietary to GAI-Tronics. GAI-Tronics
retains all intellectual property and other rights in or to the information contained herein, and such
information may only be used in connection with the operation of your GAI-Tronics product or system.
This manual may not be disclosed in any form, in whole or in part, directly or indirectly, to any third
party.
General Information
This manual covers the installation of HUBBCOM Dual-Port Desktop/Wall-Mount Smart Controllers,
Models GSC1100 and GSC2100. The Model GSC1100 Smart Controller includes a handset and is only
suitable for horizontal (landscape) installation. The Model GSC2100 Smart Controller does not include a
handset and is suitable for vertical (portrait) or horizontal (landscape) use (see Figure 1). See the GAI-
Tronics website at https://www.gai-tronics.com for system applications, system specifications, warranty
information, and the GUDA (GAI-Tronics Universal Device Application).
HUBBCOM smart controllers require activation and configuration when placed into service (see the
Activation section). Use the GUDA (GAI-Tronics Universal Device Application) software to configure
the smart controller for its intended purpose. Pub. 42004-531 provides instructions to obtain, install, and
run the GUDA software. Refer to Pub. 42004-551 for information on HUBBCOM smart controller
configuration parameters (see the Reference Documents section).
Important Safety Instructions
•Read, follow, and retain instructions—All safety and operating instructions should be read and
followed before operating the unit. Retain instructions for future reference.
•Heed warnings—Adhere to all warnings on the unit and in the operating instructions.
•Attachments—Attachments not recommended by the product manufacturer should not be used, as
they may cause hazards.
•Servicing—Do not attempt to service this unit by yourself. Opening or removing covers may expose
you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel.
•HUBBCOM Smart Controllers are for indoor use only.
ATTENTION
—Install equipment without modification and according to all applicable local,
national, and international electrical codes. North America—Consult the
National Electrical Code (NFPA 70), Canadian Standards Association (CSA
22.1), and local codes for specific requirements regarding your installation.
Install Class 2 circuit wiring must in accordance with the NEC.

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Only trained, qualified, and competent personnel must install these enclosures. Installation must comply
with state and national regulations, as well as safety practices for this type of equipment.
WARNING
—Use only 24 V dc power supplies that conform to UL/CSA/CE Class II, Double
Insulated supplies with over voltage and short circuit protection. Use only a dc
source with a 50-watt maximum output or fuse the supply with a 2-amp fuse.
EMI standards to Class B.
•Onderhoud—Probeer dit apparaat niet zelf te repareren. Het openen of verwijderen van afdekkingen
kan u blootstellen aan gevaarlijke spanning of andere gevaren. Laat alle onderhoud over aan bevoegd
onderhoudspersoneel.
•HUBBCOM Smart Controllers zijn alleen bedoeld voor gebruik binnenshuis.
AANDACHT
—Gebruik alleen 24 VDC-voedingen die voldoen aan UL/CSA/CE Klasse II,
dubbel geïsoleerde voedingen met overspanning en kortsluitbeveiliging.
Gebruik alleen een DC-bron met een maximale output van 50 W of fuseer de
voeding met een 2-ampère zekering. EMI-normen voor klasse B.
•Dépannage—N'essayez pas de réparer cet appareil vous-même. Ouvrir ou retirer les capots peut
vous exposer à des tensions dangereuses ou à d'autres dangers. Confiez toute réparation à un
personnel qualifié.
•Les contrôleurs intelligents HUBBCOM sont conçus pour une utilisation en intérieur uniquement.
ATTENTION
—Utilisez uniquement des alimentations 24 Vcc conformes à UL/CSA/CE Classe
II, des alimentations à double isolation avec protection contre les surtensions et
les courts-circuits. Utilisez uniquement une source cc avec une sortie maximale
de 50 watts ou fusionnez l’alimentation avec un fusible de 2 ampères. Normes
EMI à la classe B.
•Manutenzione—non tentare di riparare l'unità da soli. L'apertura o la rimozione dei coperchi
potrebbero esporre a tensioni pericolose o altri rischi. Rivolgersi a personale qualificato per
l'assistenza.
•Gli HUBBCOM Smart Controller sono progettati esclusivamente per uso interno.
AVVERTIMENTO
—Utilizzare solo alimentatori a 24 V cc conformi a UL/CSA/CE Classe II,
alimentatori a doppio isolamento con protezione da sovratensione e
cortocircuito. Utilizzare solo una fonte di corrente continua con un'uscita
massima di 50 watt o collegare l'alimentazione con un fusibile da 2 A.
Standard EMI per la classe B.
•Mantenimiento—no intente reparar esta unidad por sí mismo. Abrir o quitar las cubiertas puede
exponerlo a un voltaje peligroso u otros peligros. Remita todo el servicio a personal de servicio
calificado.
•Los controladores inteligentes HUBBCOM están diseñados para uso en interiores solamente.
ADVERTENCIA
—Utilice solo fuentes de alimentación de 24 V cc que cumplan con
UL/CSA/CE Clase II, fuentes con doble aislamiento con sobretensión y
protección contra cortocircuitos. Utilice solo una fuente de CC con una
salida máxima de 50 vatios o fusione la fuente con un fusible de 2 amperios.
Estándares EMI a Clase B.

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Installation
Mount the HUBBCOM Model GSC1100 or Model GSC2100 to a wall or use them as desktop units.
NOTE: HUBBCOM devices require access to an SNTP (simple network time protocol) server.
Figure 1. HUBBCOM Model GSC1100 (horizontal) and Model GSC2100 (vertical) Smart Controllers
Desktop Units
Use the HUBBCOM smart controller as a desktop station by installing the included kickstand (see Figure
2). Handset units must be setup horizontally. Configure hands-free units vertically or horizontally (based
on programming).
1. Remove the cable termination cover and set it aside.
2. Complete the necessary cable terminations as described in the Wiring section.
3. Route the terminated wires through the half round access holes and secure with a tie wrap to the
integrated anchors.
4. Replace the cable termination cover by hooking the two tabs into the slots and rotating the cover
downward until it clicks into place.
5. Install the kickstand:
The kickstand provides four positions in
both orientations to suit the situation
where it is used (see Table 1 and Figure
4).
1. Determine the orientation of the unit.
2. Insert one side of the kickstand, with
the flange properly oriented, into the
desired position in the rear cutout (see
Figure 4).
3. Press the other side into place and
compress firmly to snap it into place.
Figure 2. Smart Controlle
r
Kickstan
d

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Table 1. Smart Controller Kickstand Positions
Orientation/
Position
Horizontal
(Models GSC1100 & GSC2100)
Vertical
(Model GSC2100)
1 (flange up) 75° 75°
2 (flange up) 60° 60°
2 (flange down) 45° 45°
3 (flange up) 30° 30°
Wall Mounting
Wall mount HUBBCOM smart controllers on a single or double gang electrical box or directly to a wall
surface using wall anchors or toggle bolts.
Single or double gang electrical box mounting:
1. Orient the wall-mount bracket (see
Figure 3) over the electrical box with
the small flanges on top and the large
flanges on the bottom.
2. Use #8-32 flathead machine screws
(not included) to attach the mounting
bracket to the electrical box using
holes A-A for a double gang (four
screws), or B-B for a single gang
electrical box (two screws).
3. Feed the cable(s) into the electrical box
and through the mounting bracket
center hole.
4. Remove and discard the cable
termination cover from the back of the
unit.
5. Remove the two #8 × ½-inch mounting
bracket screws from the bottom of the
rear panel and set aside (see Figure 4).
6. Complete all necessary cable
terminations (see the Wiring section).
7. With the proper orientation for the unit’s configuration, angle the unit to hook it onto the top flange
brackets (D-D or E-E, see Figure 4), then rotate and slide it downward until it rests on the mounting
bracket.
8. Secure the unit to the support bracket using the two #8 × ½-inch screws previously removed by
screwing them into the unit’s chassis through the holes in the bottom flanges.
Figure 3. Smart Controller Wall-Mount Bracket

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Surface mounting with toggle bolts or wall anchors:
1. Orient the support bracket on the wall with the small flanges on top and the large flanges on the
bottom.
Suggested mounting height is 48 inches from the floor to the bottom of the mounting bracket.
2. Mark the locations (C) for the four wall anchors or toggle bolts (not included) and the area in the
center of the bracket where the cable(s) come through the wall using the support bracket as a template
(see Figure 3).
3. Drill the necessary holes for the toggle bolts or wall anchors and cut or drill a hole in the center area
for the smart controller’s cables.
4. Attach the mounting bracket to the wall using toggle bolts or wall anchors (not included).
5. Bring the cable(s) out through the support bracket center cutout.
6. Remove and discard the cable termination cover from the back of the unit.
7. Remove the two #8 × ½-inch mounting bracket screws from the bottom of the rear panel and set aside
(see Figure 4).
Figure 4. HUBBCOM Smart Controller—Rear View
8. Complete all necessary cable terminations (see the Wiring section).
9. With the proper orientation for the unit’s configuration, angle the unit to hook it onto the top flange
brackets (D-D or E-E, see Figure 4), then rotate and slide it downward until it rests on the mounting
bracket.
10. Secure the unit to the support bracket using the two #8 × ½-inch screws previously removed by
screwing them up into the unit’s chassis through the holes in the bottom flanges.

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Wiring
HUBBCOM smart controllers have quick release terminal blocks that accept 18–24 AWG wires. Release
wires from the terminal block by pressing the quick release button above the terminal.
NOTE:Two clamp on ferrite cores are supplied with the unit. Double wrap all wires terminating to
terminal blocks TB1 and/or TB2 around a ferrite core. Install the clamp on ferrite cores as close
as possible to the terminal blocks.
Handset
1. Plug the RJ12 handset connector into the RJ12 jack on the back of the unit.
2. Wall-mount installations—Tuck the handset cord into the channel to provide strain relief for the
RJ12 plug.
RTU Input/Output
Terminal Block TB1 is for optional RTU I/O (Remote Terminal Unit Input/Output) functionality.
Complete the following steps to terminate the RTU I/O cables:
1. Install appropriately sized ferrules onto the wire ends.
2. Install a clamp on ferrite core around all wires (double wrap) terminating to TB1 as close as possible
to the terminal block.
3. Insert each wire into the correct quick release terminal (see Table 2).
Table 2. Terminal Block TB1—RTU I/O
Purpose
Term-Block Pin
Label
RTU Input One Ground
TB1-1
GND
RTU Input One
TB1-2
IN1
RTU Input Two Ground
TB1-3
GND
RTU Input Two
TB1-4
IN2
RTU Output One +
TB1-5
OUT1+
RTU Output 1 −
TB1-6
OUT1(−)
RTU Output 2 −
TB1-7
OUT2(−)
RTU Output 2 +
TB1-8
OUT2+
RS-485 and External Speaker Connections
Terminal Block TB2 is for optional RS-485 and external speaker connections. Complete the following
steps to terminate the RS-485 and external speaker connections:
NOTE:Smart controllers with external speaker hook-ups require a separate 24 V dc power supply.
1. Install appropriately sized ferrules onto the wire ends.
2. Install a clamp on ferrite core around all wires (double wrap) terminating to TB2as close as possible
to the terminal block.
3. Insert each wire into the correct quick release terminal (see Table 3).

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Table 3. Terminal Block TB2—RS-485 and External Speaker
Purpose
Term-Block Pin
Label
RS485 Ground
TB2-1
GND
RS485 B
TB2-2
RS485B
RS485 A
TB2-3
RS485A
External Speaker −
TB2-4
SPKR−
External Speaker +
TB2-5
SPKR+
Ethernet
HUBBCOM smart controllers have dual Ethernet ports. Use the RJ45 jack furthest from the USB port to
connect to the Ethernet network. The RJ45 jack closest to the USB port can be used to connect a PC (see
Figure 4).
1. Plug the Ethernet cable from the network into the RJ45 port furthest from the USB port.
2. (Optional) Plug an Ethernet cable from a PC into the remaining RJ45 jack(see Figure 4).
24 V DC Power
Use external 24 V dc power in place of POE (optional) or for units with external speaker hook-ups
(required). Complete the following steps to terminate the 24 V dc power source to the smart controller:
1. Install ferrules onto the wire ends.
2. Insert each wire into the correct quick release terminal (see Table 4).
Table 4. Terminal Block TB3—24 V DC Power
Purpose
Term-Block Pin
Label
24 V dc Positive
TB3-1
+24V
Ground
TB3-2
GND
Antenna
Use the provided SMA (Sub-Miniature connector A) coaxial connector to connect an antenna.
NOTE:Connecting a HUBBCOM smart controller via WiFi disables the secondary Ethernet port.
NOTE:Use a customer-supplied antenna in flush-mount installations. FCC, IC, ETSI/CE, and TELEC
Certified with PCB, Dipole, Chip, and PIFA Antennae. GAI-Tronics Kit No. 12840-001
(purchased separately) meets the antenna requirements.

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Activation
HUBBCOM smart controllers
require activation on first power-on
and after installing any purchased
upgrades. Activate a smart
controller with or without the
presence of a DHCP server.
The GUDA is available on GAI-
Tronics’ website at https://www.gai-tronics.com. Refer to Pub. 42004-531 for information on using the
GUDA software. Refer to Pub. 42004-551 for information on HUBBCOM smart controller parameters
(see the Reference Documents section).
Activation with DHCP
1. Complete all installation steps for the HUBBCOM smart controller.
2. Apply power to the
HUBBCOM smart controller.
The HUBBCOM smart
controller takes 40–50 seconds
to boot to the device activation
screen (see Figure 5). The
screen may flicker several
times during boot-up.
3. Touch the screen in the
ACTIVATION KEY field to
display the onscreen keyboard.
4. Enter the device key provided
on the smart controller’s activation label (see Figure 6 and Figure 7).
5. Press the SUBMIT ACTIVATION KEY button on the screen (see Figure 7).
The HUBBCOM smart controller reboots to activate. The smart controller takes 40–50 seconds to
reboot. The screen may flicker several times during boot-up.
Upon reboot: smart controllers with the telephone option will display the DEVICE CONFIGURATION
INCOMPLETE screen (see Figure 8); smart controllers without the telephone option will boot to the
home screen.
6. Use the GUDA to complete the configuration of the HUBBCOM smart controller.
Figure 7. Device License Key Entered
Figure 8. Activation Complete
Figure 5. HUBBCOM Device Activation Screen
Figure 6. Device Activation Label

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NOTE:Enter additional station parameters while activating the smart controller to save time. The
smart controller accepts and sets all entered parameters regardless of correct activation code
entry. Changing the network parameters of a HUBBCOM smart controller prevents the PC
from connecting to the smart controller until the PC’s IP address is on the same subnet as
that smart controller.
Activation without DHCP
Activate a HUBBCOM smart controller on a network without a DHCP server as follows:
1. Connect the HUBBCOM smart controller to the network.
2. Apply power to the smart controller.
•The smart controller displays the HUBBCOM screen but does not continue to the activation
screen.
•The smart controller assigns itself an APIPA (automatic private IP address) after approximately
one minute.
3. Configure a PC, with the GUDA installed, for DHCP, or manually assign a static IP address in the
APIPA range.
•A PC configured for DHCP will assign itself an APIPA after approximately one to two minutes.
•A PC configured with a static IP address in the APIPA range will boot normally.
4. Run the GUDA software.
5. Select the PC’s APIPA assigned network interface from the SELECT NETWORK INTERFACE
dropdown list.
6. Click the FIND DEVICES button to perform a device discovery in the GUDA.
An ICON for the new HUBBCOM smart controller appears when the PC can connect to it.
7. Click on the ICON for the HUBBCOM smart controller.
8. Click the CONNECT AND CONFIGURE button for the HUBBCOM smart controller.
9. Login:
•Username: gai-tronics
•Password: pageparty
10. Create a new username and password.
11. Login to the HUBBCOM smart controller with the new username and password.
12. Scroll down in the left pane and click on ACTIVATION.
13. Enter the smart controller’s activation code on the activation screen.
14. Click the APPLY button to confirm the activation code.
A REBOOT button appears next to the APPLY button.
15. Click REBOOT and confirm it.
The smart controller will reboot and will display the HUBBCOM splash screen again.
16. Verify the smart controller activates and the model number is correct
1. Click the Menu button.
2. Click the Settings button.
•The model number is on the left side above the volume controls.
•The model will show NOT SPECIFIED if the smart controller did not activate correctly.