Human Touch Perfect Chair PC600 User manual

Getting Started
1) Reset the chair by unplugging it, then plugging it back in.
2) If the problem remains, unplug one of the connectors from the main control module
underneath the chair and then plug it back in, making sure the plug is oriented in the same
way as it was previously.
a) If the connector easily slides into the receptacle partway, push firmly to complete
the connection.
b) If the connector does not slide in easily there is likely a pin misaligned inside the
receptacle. Move the connector slightly left and right until it easily slides into the
receptacle partway, then push firmly to complete the connection.
3) Repeat step 2 for each of the control module connectors.

4) Confirm whether the chair has a new-version recline controller, as follows:

5) Select the issue that best describes the problem:
Power
Footrest Raise/Lower
Pad Set
Backrest Recline
ZeroG Mode
Noise

What’s not working
properly?
What are the symptoms?
Here’s what to do:
Power
There is no power to the
chair (no functions work)
1) Check the entire length of the
power cord for damage; if the
power cord is damaged, replace
the control module w/power
cord.
2) If a Jade Heat system is
installed, make sure the chair
power cord is securely plugged
into the power hub, located
underneath the chair.
3) Plug a different device (known to
work) into the wall outlet to
make sure the outlet is working.
4) Replace the main control

What’s not working
properly?
What are the symptoms?
Here’s what to do:
module w/power cord.
Backrest Recline
The backrest will not
recline or incline.
1) Replace the backrest actuator.
2) If the problem remains, replace
the recline controller.
3) If the problem remains, the main
control module.
Footrest Raise/
Lower
The footrest will not raise
or lower.
1) Replace the footrest actuator.
2) If the problem remains, replace
the recline controller.
3) If the problem remains, the main
control module.
ZeroG Mode
The ZeroG mode is not
working.
1) Replace the recline controller.
2) If the problem remains, the main

What’s not working
properly?
What are the symptoms?
Here’s what to do:
control module.
Pad Set
The pad set is
uncomfortable between
the shoulders.
1) If there is a Jade Heat system
installed, make sure there are no
folds or buckles in the hook-
and-loop fasteners that secure
the Jade Heat pad to the inside
of the body pad.
2) Replace the pad set.
Noise
The chair makes noise
during backrest
recline/incline.
Some rubbing or squeaking noise
caused by the body pad rubbing
against the side of the chair is
normal. To minimize this noise:
1) Reinstall the pads, ensuring that
they are centered during

What’s not working
properly?
What are the symptoms?
Here’s what to do:
installation.
2) If the rear of the armrest is
touching the backrest pad
during recline/incline:
a) Use a Phillips-head
screwdriver to remove
the three screws from
underneath the armrest
cap, then remove the
armrest cap.
b) Using an Allen wrench,
loosed the two screws
that secure the metal
plate to the arm post.
c) Slide the metal plate as

What’s not working
properly?
What are the symptoms?
Here’s what to do:
far toward the outside of
the chair as possible.
d) Tighten the two screws
to secure the metal
plate.
e) Place the armrest cap
into position, then
replace the three screws
to secure it.