Hunter Hydrawise Ready User manual

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Table of Contents
Table of Contents
Controller - Reboot Controller
Controller - Navigating Screens
Wireless - Connection Status Messages
Controller - Viewing Controller Status
Server Status
Success
Offline
Saving Settings
Serial Number
Controller - Viewing Network Information / Testing Internet Connectivity
Controller - Viewing Time and Date
Controller - Installing and Wiring
Controller - Function Paths
Controller - Manual Operation
Running a zone manually from the controller
Controller - Factory Default
Controller - Serial Number Location
Controller - Blank Display
Is Your Email Marked as Spam?
No Zones Running
Test Water Supply
Test Controller Voltage
Test Wi-Fi on the Controller
Sprinklers Running with the Controller Off or Unplugged
Account - Resetting Password
Account - Not Receiving Hydrawise Activation Emails
Hydrawise API Information
Smart Voice Device - Amazon Alexa
Home Automation - Control4
Account - Translation Options
iOS and Android App Support Policy
Hydrawise Controller Efficiency LEED
Setting up a Controller in Offline Mode
Offline Mode - Advanced Offline Mode
Offline Mode - Run the Setup Wizard
Offline Adjustments - Watering with no Internet
Offline Mode - Sensors
Offline Mode - Turning Off Start Times
Offline Mode - Seasonal Adjust
HC - Older Install Instructions
Controller Location
Cable Entry
Mounting the Controller
Connecting Solenoid Valves
Solenoid Valve Wiring
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Connecting the Plug Pack
Connecting Sensors or Flow Meters (Optional)
Troubleshooting Zone Issues
Lightning Transformers with Controllers
HPC- WRCLIK and HC Flow Meter
Flow Meter Pressure Loss Chart
Flow Meter - Configuration
Flow Meter - Quick Start Guide
Flow Meter - Installation Tips
Flow Meter - Specifications
Flow Meter - Reading Meter
Flow Meter - Testing Meter
Flow Meter - Custom Flow Sensor Configuration
Single Flow Meter - Sharing Two Controllers
Flow Meter - Winterization
Pump Start Relay Wiring and Online Setup
Summary
Operation Chart
Wiring (24 VAC)
Wiring to Power Source
Online Setup
Pump Start Relay Operation per Station
One Master Valve - Two Controllers
Master Valve Wiring and Online Setup
Brief Summary
Operation Chart
Wiring
Setup Online
Master Valve (P/MV) Operation per Station
Valve - Wire Distance
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Controller - Reboot Controller
Please follow the steps below to perform a reboot on your controller. This can help
reestablish WiFi if you are having communication issues. The reboot will not erase any
settings in your controller.
1. From the home screen, tap on Settings.
2. Next, press Config.
3. Press Reboot Controller.
STEP 1
STEP 2
STEP 3
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Controller - Navigating Screens
The controller features a full color touchscreen making navigation easy.
The Home screen, shown below, has 3 buttons allowing you to view and run your irrigation
zones, change controller settings or view status information.
Touch to view all zones
Touch to change controller settings
Touch to view controller status information
Each screen (except for the home screen) has two buttons at the top of the page allow you
to quickly navigate to the Home screen or the previous screen.
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Go to previous screen (changes not saved)
Go to Home screen (changes not saved)
GREEN items indicate settings which can be changed
GREY items indicate status information
All items on each screen are color coded to indicate which screen elements are buttons
and which screen elements indicate status information.
GREEN screen items indicate settings that can be changed. If you touch on the GREEN
color item then you'll be able to change that setting.
GREY colored items indicate status information. Touching on these has no effect.
If you're entering information into the controller and use the Home or Back buttons then
your changes on that screen will not be changed.
Wireless - Connection Status
Messages
The controller will show different status messages while connecting to your wireless router.
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Looking for Wireless Controller is currently scanning for local
wireless networks.
Connecting to Controller is currently trying to connect to your
wireless router.
Waiting for IP
Controller has connected to your wireless
router and is waiting for your wireless router to
give it an IP address. Your wireless router must
be configured as a DHCP server.
Connected Controller has successfully connected to your
wireless router.
Local Connection Only Controller is acting as a local wireless router.
Troubleshooting Wireless Connection Issues
After entering your wireless settings, the controller will connect to your access point. The
connection process takes about 30 seconds.
Upon successful connection the wireless status will show Connected.
If your controller fails to connect to your wireless router check the following:
Your password is entered It is case sensitive and must be at least 8 characters long.
Check that the wireless security types match between the controller and your wireless
Hydrawise recommends use of WPA2 security between the controller and your
wireless router.
We have WiFi specifications here: WiFi Specs [1]
Controller - Viewing Controller
Status
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From the Home screen, navigate to the Controller Status by pressing Status > Controller
Status.
The controller status screen shows your controller’s connection to Hydrawise servers for
synchronizing schedule and weather information.
Status of Connection to Hydrawise Servers
Your Serial Number. Used to link your controller to your account
Connection to Hydrawise Success Rate
Server Status
A successful connection to the Hydrawise servers is indicated by Sync’d as the Server
Status.
SERVER STATUS MESSAGES
Message Description
OK - updated xxx seconds ago
The controller is connected to Hydrawise and last got a
configuration update xxx seconds ago. This is the
normal state.
Wireless Down Wireless is not connected
OK - Updating certificates
The controller is doing an initial upgrade from version 2.x to 3.x
software. You should only see this once, if the controller is
continually showing this then there is a problem - please contact
Anthony with a video of the problem.
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OK - Downloading Software
The controller is doing a firmware upgrade. During this
period no configuration changes will be processed by
the controller.
Connecting in xxx seconds
The controller is not connected and is waiting xxx
seconds before attempting to reconnect to the internet.
When a connection fails we do not try to reconnect
immediately - there is an escalating delay between 5
seconds the 60 minutes (worst case after 33
unsuccessful connections). There is a “Reconnect Now”
button on the Controller Status screen to force a
reconnection immediately if you’re in front of the
controller.
Connecting to the Internet The controller is attempting to connect to the internet
Connecting to Hydrawise Controller has connected to the internet and is now
connecting to the Hydrawise servers
OK - subscribing to updates Controller has connected to Hydrawise and is getting its
configuration
OK - processing cloud update Controller is connected to Hydrawise and is processing a
configuration change
Updating Wi-Fi firmware
The controller is updating the Wi-Fi firmware to
19.5.4. During this period no configuration changes will
be processed by the controller.
Updating Pro-C adapter
The controller is updating the Pro-C adapter software.
During this period no configuration changes will be
processed by the controller.
Success
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Success percentage - this is the percentage of time the controller has been connected to
Hydrawise. We measure this over a 6-hour time frame. 100% means it was always
connected, 80% means that for 20% of the time it was not connected.
A low success percentage will indicate a poor wireless connection between the controller
and your access point.
To improve your wireless signal strength you could try the following –
Move the controller closer to your wireless router.
Remove any obstacles in a direct line of sight between the controller and your wireless
router such as metal items (metal is an extremely good isolator for WiFi signals).
Move your wireless router closer to the controller.
Install a higher gain antenna on your wireless router.
Use Ethernet to a location closer to the controller and install a new wireless router.
Consider a WiFi repeater/extender between your wireless router and the Hydrawise
controller to boost the signal strength.
Consider moving the controller away from potential sources of interference, including
microwave ovens, nearby base stations using adjacent channels or cordless
telephones operating in the 2.4GHz range (you could also change the channel your
phone uses).
Note that the Hydrawise unit is designed to work in poor wireless environments. However, if
you wish to manually run or stop a zone and the wireless signal is down then these actions
will fail.
Offline
If the controller loses internet for more than 24 hours you’ll receive a notification email.
The controller will go into an offline mode. In offline mode, your controller won’t be able to
access local weather conditions such as rainfall or evaporation and will revert to a pre-
defined program.
For Smart Watering zones, the controller will adjust each zone’s watering length based
on your offline watering budget and will water at each zone’s configured peak watering
frequency.
For Time Based Watering zones, the controller will adjust each zone’s watering length
based on your offline watering budget and will water at each zone’s configured
watering frequency.
For more information on Smart and Time Based Watering, see “Configuring Irrigation
Zones” [2].
Note that Cycle & Soak is not supported in Offline Mode and each zone will water for
its full watering length without pausing.
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The controller will only water at your configured Program Start Times.
Saving Settings
The controller does not need a battery, all settings are saved in a non-volatile RAM
(memory).
Serial Number
The serial number is used to link your actual controller with your Hydrawise account. This
number is also printed on the rear of the controller.
Controller - Viewing Network
Information / Testing Internet
Connectivity
From the Home screen navigate to the Network Status by pressing Status > Network
Status.
IP Address (set by your wireless router)
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DNS Address (set by your wireless router)
Network Test Button
All settings on this page are provided to the controller by your wireless router when it first
connects via a protocol, known as DHCP. If any of these settings appear incorrect please
change them in your wireless router.
Once the controller has successfully connected to your wireless router the Test Network
button can be used to test network connectivity for troubleshooting purposes. The network
test will verify connectivity to 4 destinations –
Test Network
Message Description Checking WiFi Performs a ping test to the Gateway address listed in the Network Status
screen. If this test fails, check that you don’t have MAC address filtering enabled on your router.Checking
DNS Performs a ping test to the DNS address listed in the Network Status screen. If this test fails, check that
the DNS address is correct – if it is wrong then correct the DNS address under DHCP Settings on your wireless
router. It is possible that this test may fail if the DNS server doesn’t accept ping requests which do not indicate
an issue.Checking Internet Performs a ping test to the Google server at IP address 8.8.8.8. This is a well-
known server which accepts ping requests on the internet. If this test fails then it indicates an issue with the
internet configuration of your wireless router.Checking Hydrawise Performs a ping test to the Hydrawise
servers. If this test fails then it may indicate an issue with the internet configuration of your wireless router.
Controller - Viewing Time and
Date
Time and date settings are synchronized with the settings that you configure in the
Hydrawise app. The timezone is set based on the location you entered during the app
wizard.
Time and Date
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If your controller is running as a stand-alone controller (WiFi is disabled) then the date, time
and time zone will be shown on a GREEN background can be changed.
Controller - Installing and Wiring
You can also find the instructions included with the controller on our Quick start Guides [3]
page.
For instructions on installing your residential controller, please visit our basic wiring setup
page for PROHC and HC models here [4].
NOTE: Once you’ve wired and installed your controller, please see Configuring Your Controller [5] for
instructions on how to connect to your Wi-Fi.
Controller - Function Paths
Below is a list of function paths for use with the controller interface in both online mode and
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offline mode.
ONLINE MODE
Change Wi-Fi/Check Status: Home>Settings>Wireless>Select a Setting to Modify
Controller Status: Home>Status>Controller Status
Program Expander: Home>Status>Expansion Modules
Manually Run Zone(s): Home>Zones>Select Zone> Run>Enter Time>OK
Model: Home>Status>Controller Status
Network Status: Home>Status>Network
Reboot Controller: Home>Settings>Config>Reboot Controller
Reset Controller: Home>Settings>Config>Factory Default
Run Wizard: Home>Settings>Run Wizard
Sensor Status: Home>Status>Sensor
Serial Number: Home>Status>Controller Status
Server Status: Home>Status>Controller Status
Test Network: Home>Status>Network>Test Network
Test Zone: Home>Status>Zone Tester
Time and Date: Home>Status>Time
Version Number: Home>Status>Controller Status
Zone Status: Home>Zones>Select Zone
OFFLINE MODE (Versions 3.33 and below)
Note: Changes can be done in offline mode only when Wi-Fi is disabled.
Adjust Time: Home>Settings>Offline Settings>Time
Disable Wi-Fi: Home>Settings>Offline Settings>Disable Wi-Fi
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Program Expander/Check Status: Home>Settings>Offline Settings>Expansion Modules
Program Sensor/Check Status: Home>Settings>Offline Settings>Sensors
Program Start Times: Home>Settings>Offline Settings>Program Start Times
Set Seasonal Adjust: Home>Settings>Offline Settings>Seasonal Adjust
OFFLINE MODE (Version 4.01 Standard Mode)
Note: Changes can be done in offline status only when Wi-Fi is disabled.
Adjust Time: Home>Settings>Offline Programs and Settings>Time
Disable Wi-Fi: Home>Settings>Offline Programs and Settings>Disable Wi-Fi
Program Sensor/Check Status: Home>Settings>Offline Programs and
Settings>Sensors
Start Times: Home>Settings>Offline Programs and Settings>Offline Programs>Edit Start
Times
Water Days: Home>Settings>Offline Programs and Settings>Offline Programs>Edit
Water Days
Zones: Home>Settings>Offline Programs and Settings>Offline Programs>Edit Zones
Set Seasonal Adjust: Home>Settings>Offline Programs and Settings>Seasonal Adjust
Controller - Manual Operation
You can run an irrigation zone on demand from the Hydrawise unit prior to having the
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system connected to wifi.
Running a zone manually from the
controller
From the Home screen, navigate to the Zone Summary screen by pressing Zones.
The Zone Summary screen shows the status of six zones at a time. To view the next or
previous group of zones, use the Next and Previous buttons. The current range of zones
that you are viewing is indicated at the top of the screen.
From the Zone Summary screen, touch the zone you wish to view.
From the Zone Status screen, you can manually start a zone using the Run Now button.
When started, the zone will run for the zone’s default configured run length. This can be
overridden by clicking on Run Time prior to manually starting the zone.
When a zone is running, the Run Now button will change to Stop. This allows you to stop
a running zone.
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Controller - Factory Default
Please follow the steps below to perform a factory reset on your controller. When the
controller goes back online, the settings in the software will sync back into controller.
1. From the home screen, tap on Settings.
2. Next, press Config.
3. Press Factory Default.
4. Finally, press the Erase Config.
STEP 1
STEP 2
STEP 3
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STEP 4
Congratulations, you have now successfully factory reset your controller. The controller
is now ready for fresh configuration settings, either manually or automatically
through synchronization with your Hydrawise account.
To link your controller to your account, refer to Linking Your Controller to Your Account [6].
Controller - Serial Number
Location
Your controller’s serial number is found on the rear of your controller or on the controller’s
touch screen.
Note: The serial number A8000000 is a generic serial number assigned when the
controller has not been registered (never connected to the internet to activate). This serial
number will show on the touchscreen temporarily until the controller is connected to
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internet. To see the real serial number, either to refer to the sticker or put the controller
online so it updates to the correct online serial number.
To access the serial number on the touch screen, follow these steps:
From the Home screen, click Status > click Controller Status.
The serial number is shown on this screen. Depending on the model, you may see it at the
top or bottom.
Note: The serial number contains only letters a through f and numbers 0 through 9.
Serial Number on Screen
1. 2.
3.
Serial Number Sticker
HC Controller - Sticker located on the back of the controller
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PROHC - Controller - Located inside wiring compartment above the 24 VAC terminals
HPC - Controller - Sticker located on the back of the front panel
HCC - Controller - Sticker located on the back of the front panel
To link your controller to your account, please refer to this article Linking a Controller to My
Account [7].
Controller - Blank Display
First, make sure there is power to the controller's outlet. Use a test lamp or any other
110VAC device to determine if there is voltage at the outlet. If there isn’t power, or if you
have a controller that is hard wired, check the circuit breaker at the main breaker box.
Caution: High voltage testing on the transformers primary power side should only be done
by a professional electrician or irrigation contractor.
Checking Transformer Voltage
If you have power at the outlet, the next thing to check is the transformer output. Use a voltmeter to check the
voltage either on the two transformer wires or at the two AC screw terminals on the controller. The transformer
should have an output in the range of 24VAC to 28VAC.
If the wall outlet has 110VAC and the transformer has no voltage output, you need to
replace the transformer.
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