Hunterdouglas Powerview motorization User manual

property of Hunter Douglas or their respective owners. 5110540123 5/17

Pow erView

Motorization

REM OTE CONTROL GUIDE

Table of Contents

Key Components. . . . . . . 3

Getting St art ed. . . . . . . . 9

Program m ing . . . . . . . . 13

Basic Operat ion . . . . . . 23

Batt ery Replacement . . . 27

Troubleshoot ing . . . . . .

Skyline®Gliding Window Panels

POWERVIEW ®SURFACE REM OTE

The sleek PowerView®Surface is wall-mounted so you know

your remote is always right w here you left it.

KEY COM PONENTS

POWERVIEW ®PEBBLE®REM OTE

Ergonomically designed, the PowerView®Pe bb l e®

hand-held remote is available in ten on-trend colors

to complement your home décor.

REM OTE M ODULE FRONT

RIGHT ARROW

Function varies

with shade type.

LEFT A RROW

Function varies

with shade type.

FA V O R I T E

Shade position

STOP

Press and

hold for

program

mode.

GROUP 1

GROUP 2

GROUP 3 GROUP 4

GROUP 5

GROUP 6

REM OTE M ODULE BACK

OPEN

KEY COM PONENTS

PROGRAM MING ACCESS

REM OTE M ODULE (BACK COVER REM OVED)

BATTERY

COMPA RTM ENT

3V CR 2032

BATTERY

COMPA RTM ENT

3V CR 2032

PROGRAMM ING

KEY COM PONENTS

IM PORTANT: The Pow erView ®Remote w ill not operate a

window covering until the w indow covering has been added

to a GROUP.

Getting started

First, activate the remote by pulling both plastic tabs from the

back battery compartment.

NOTE: If placing the remote module into a Pewter or Clear

Frost Pebble®, ensure the provided color insert is seated at the

bottom of the Pebble cutout.

GETTING STARTED

Inserting the remote module into the PowerView®Pebble®(hand-held):

1. Center the Hunter Douglas logo on the remote module

above the indentation on the bottom rim of the Pebble.

2. Align the ribs on the remote module w ith the grooves on

the Pebble.

3. Gently push the remote module into the Pebble until it

is snug.

Ribs on remote

to be aligned

with the

grooves on

the Pebble.

Center logo

1312

GETTING STARTED

Mounting the PowerView ®Surface:

1. Choose a location to mount the Surface.

2. Orient the Surface mounting plate so that the Hunter Douglas

logo is horizontal and level. Mark screw holes.

3. If you are mounting the Surface onto drywall, use a

/32" drill bit to drill pilot holes. Tap drywall anchors into

the pilot holes until the ange of the anchor is ush

with the drywall.

4. If you are mounting the Surface onto wood, use a

3/32" drill bit to drill the screw holes.

5. Attach the Surface mounting plate using the screws provided.

6. Align the Surface ring with its mounting plate and twist

the Surface ring clockw ise to lock it in place.

Inserting the remote module in the Surface:

1. Align the ribs on the remote module with the grooves

on the Surface.

2. Gently push the remote module into the Surface until

it is snug.

Ribs on

remote to be

aligned w ith

the

grooves on

the Pebble.

Center logo

IMPORTANT: If you have multiple remotes, please follow

the steps below to pair all remotes to the same PowerView®

Network. If you only have one remote, please refer to page 19

for additional programming steps.

Pairing additional rem ote(s) to the

Po w e rV ie w ®Sh ad e N et w o rk

Follow these steps to pair remotes to the same PowerView

Shade Network. All remotes in a home should be paired to

the same netw ork. This allows for easy installation of additional

control options, such as the PowerView Hub and PowerView

Repeaters. Remotes paired to the same network will be able

to operate the speci c w indow coverings they are assigned to.

1. Locate the programming access on the back cover of

the remote module.

2. Using a paper clip, press and hold the recessed P button

for 6 seconds.

NOTE: The Group Numbers (1–6) will ash twice on the

PRESS of the reset button followed by three times at

6 seconds.

3. Press and hold STOP on the remote, until the indicator

buttons blink. The remote is now in program mode.

4. Press and hold the STOP button on the new remote

while pressing and releasing STOP on the original remote.

5. The backlit GROUP buttons on the new remote will ash

tw ice to indicate the remote has been paired to the

PowerView Shade Net w ork.

6. Press and hold STOP on the remote, until the indicator

lights stop blinking to exit program mode.

Pairin g Po w erView ®Repeaters

to a remote created Pow erView

Shade Netw ork

Repeaters extend the range of the radio frequency (RF)

signal emitted by the PowerView ®Pebble®Remote, the

Pow erView Surface, or the PowerView Hub w hen used w ith

the PowerView App.

1. PLUG the Repeat er Kit into an elect rical outlet .

2. Press and hold STOP on the PowerView Pebble

Remote, until the indicator lights blink. The remote

is now in program mode.

Hold the remote within 3 feet of the Repeater to

complete Step 3.

3. Press STOP on the remote. The Repeater is now

paired to the PowerView Shade Netw ork.

4. Press and hold STOP on the remote, until the

indicator lights stop blinking to exit program mode.

PROGRAM M ING

Pairin g rem o t e(s) t o a Po w erV iew ®Hub

created PowerView Shade Network

A Hub previously paired to an existing remote created

Pow e r Vi ew ®Shade Netw ork or that had created its own

network during setup, can have additional Pebble®or Surface

remotes paired to it, even if the remotes are introduced after

the initial Hub setup. The repeater’s green light w ill ash,

whenever it repeats a command sent by a device on the

same PowerView Shade Netw ork.

1. Locate the programming access on the back cover of

the remote module.

2. Using a paper clip, press and hold the recessed P button

for 6 seconds.

NOTE: The Group Numbers (1–6) will ash twice on

the PRESS of t he reset butt on follow ed by t hree t imes

at 6 seconds.

3. Hold the remote module within approximately

12 inches of the Hub.

Complete Steps 4 and 5 at the sam e t im e.

4. Press and hold the STOP button on the remote module.

5. Press and hold the Pbutton on the back of the Hub

for approximately three seconds.

NOTE: The Group Numbers (1–6) will ash to indicate

that the remote module has been paired to the

Pow erView Shade Netw ork.

Creating a Duplicate Rem ote

A duplicate remote w ill operate the same set of w indow

coverings and GROUPS as the original remote.

1. Locate the programming access on the back cover of

the remote module.

2. Using a paper clip, press and hold the recessed P button

for 6 seconds.

NOTE: The Group Numbers (1–6) w ill ash twice on the

PRESS of the reset button followed by three times at

6 seconds.

3. Press and hold STOP on the original remote, until

the indicator lights blink. The remote is now in

program mode.

4. While pressing and holding ALL on the new remote,

press and release STOP on the original remote.

5. The backlit GROUP buttons on the duplicate remote

will ash twice to indicate all of the information from

the original remote has been copied.

6. Press and hold STOP on the original remote, until

the indicator lights stop blinking to exit program mode.

PROGRAM M ING

Deactivating the remote’s auto-w ake

feature

The auto-wake feature activates the backlights on the remote,

whenever the remote is handled. This feature is useful for

immediately seeing w hich shade GROUP buttons w ere activated

last, but deactivating this feature w ill help to conserve battery

life. When the auto-wake feature is deactivated, press STOP t o

wake the remote and see w hich group buttons are active.

1. Press and hold the GROUP 6 button on the remote for

approximately 6 seconds.

2. The GROUP numbers (1–6) w ill blink once to indicate

the auto-wake feature has been disabled.

Reactivating a remote’s auto-w ake

feature

1. Press and hold the GROUP 6 button on the remote for

approximately 6 seconds.

2. The GROUP numbers (1–6) will blink tw ice to indicate

the auto-wake feature has been enabled.

1918

NOTE: It is recommended that only similar w indow coverings

be included in a GROUP because of differences in product

features and operation. When a window covering is added to

a GROUP f or t he rst time, it is also added to the PowerView®

Shade Netw ork that links w indow coverings and devices together.

A GROUP can be a single window covering or multiple

window coverings. There are six unique assignable GROUPS

to use on each remote. A w indow covering may be assigned

to more than one GROUP.

Join a w indow covering to a GROUP

1. Press and hold STOP on the remote, until the

indicator lights blink. The remote is now in program mode.

2. Press the desired GROUP number (1–6) on the

remote. The backlit GROUP number w ill ash t o show

it is selected.

3. Press and hold the manual control button on the

window covering.

4. While continuing to press the manual button, press

OPEN on the remote. The w indow covering will

move slightly to indicate it has been joined to the

GROUP. Release the manual control button.

5. Press and hold STOP on the remote, until the

indicator lights stop blinking to exit program mode.

PROGRAM M ING

2120

PROGRAM M ING

Rem ove a w indow covering from

a GROUP

1. Press and hold STOP on the remote, until the

indicator lights blink. The remote is now in program mode.

2. Press the desired GROUP number (1–6) on the

remote.The backlit GROUP number w ill ash t o show

it is selected.

3. Press and hold the manual control button on the

window covering.

4. While continuing to press the manual button, press

CLOSE on the remote. The w indow covering w ill

move slightly to indicate it has been removed from

the GROUP. Release the manual control button.

5. Press and hold STOP on the remote, until the

indicator lights stop blinking to exit program mode.

Set a FAVORITE position

Each w indow covering has one FAVORITE position, w hich is

set at 50% open by default. Setting a new FAVORITE position

overw rites any previous setting.

1. Open or close the w indow covering to the desired position.

2. Press and hold STOP on the remote, until the indicator

lights blink. The remote is now in program mode.

3. Press and hold the manual control button on the

window covering.

4. While continuing to press the manual control button,

press ♥FAVORITE on the remote. The w indow

covering will move slightly to indicate it has set this

window covering position as your FAVORITE. Release

the manual control button.

5. Press and hold STOP on the remote, until the

indicator lights stop blinking to exit program mode.

Resetting w indow covering program ming

This reset erases Network information stored in the w indow

covering, including GROUP assignments, preventing any input

device from operating the w indow covering. Its primary use is during

installation to correct GROUP and Network assignments. This reset

does not affect travel limits.

1. Press and hold the manual control button for 12 seconds.

The w indow covering will move slightly once after 6 seconds,

then again after 12 seconds. Release the button.

2. Refer to “ Join a window covering to a GROUP” on

page 19 to program the w indow covering to a group.

PROGRAM M ING

W hat ’s the Difference?

Paired rem ote Cloned rem ot e

Sam e Pow erView ®Shade

Network I.D. as original remote.

Same Pow erView Shade

Network I.D. as original remote.

Can be programmed differently

from original remote.

An exact duplicate of

original remote.

Can control a different set

of w indow coverings and/or

different GROUPS.

Must control the same set

of w indow coverings and/or

GROUPS.

Once the window coverings have been joined to a GROUP or

multiple GROUPS, the remote is ready to operate the w indow

covering(s). M ultiple w indow coverings can be operated at the

same time.

NOTE: Some PowerView®w indow treatments offer variable

operation from the basic operation listed here. For full instructions

on how to operate your PowerView w indow treatment, please

consult the IOC that came w ith your window treatment.

Basic Operation

1. To wake up the remote, simply pick it up or press

STOP. The last GROUP(S) selected w ill be

highlighted and active.

2. Press ALL or GROUP 1–6 button(s) to select speci c

window covering(s) to operate. Selected GROUP button(s)

will light to show they are selected.

a. Multiple GROUP buttons may be selected at the

same time.

b. To d e s e l e c t a GRO U P, press the GROUP button again.

The backlit GROUP button w ill go out.

3. Press OPEN to open the selected w indow covering(s).

4. Press CLOSE to close the selected w indow covering(s).

5. For window covering(s) with vanes or a middle rail*,

press the RIGHT ARROW to close the w indow

covering and open the vanes, rotate the vanes to

the right, or fully raise the middle rail.

6. For window covering(s) with vanes or a middle rail,

press the LEFT ARROW to close the vanes, rotate

the vanes to the left, or fully lower the middle rail.

a. NOTE: Single-function w indow coverings will not

operate by pressing the ARROW buttons.

7. Press STOP to stop w indow covering/vane movement

anywhere along its travel.

8. While a window covering is in motion, press the opposite

of its motion ( OPEN or CLOSE) to reverse direction.

9. Press ♥FAVORITE to send selected window covering(s)

to your preset FAVORITE position.

*Applies to Top-Down/Bottom-Up and Duolite™w indow coverings only.

The bottom rail on Top-Down/Bottom-Up w indow coverings operates

using the OPEN and CLOSE commands.

BASIC OPERATION

Replacing batteries in the rem ote

Replacing the batteries in the remote module w ill not cause the

loss of any window covering programming, including GROUPS

and FAVORITE. The remote uses two CR 2032 batteries.

1. For the Pebble®Remote, slide your thumb in the

indentation, gently lift and remove the remote module

from the Pebble. For the Surface Remote, remove the

Surface from its mounting plate by tw isting the Surface

counter-clockwise. Push the remote module out from

the back of the Surface.

2. Rotate the back cover of the remote module

clockw ise to unlock.

3. Remove the back cover from the remote

module.

2928

BATTERY REPLACEM ENT

4. Using a nger or small

screwdriver, gently lift

and remove the

old batteries.

5. Insert new batteries,

making sure each

is snug.

30 31

6. Align and replace the back cover onto the

backside of the remote module.

7. Rotate the back cover counter-clockw ise to

lock the back cover in place.

NOTE: Once the back cover is in place,

ensure the programming access point is

aligned with the recessed P button.

8. Align the ribs on the remote module w ith

the grooves on the Pebble®or the Surface.

9. Gently push the remote module into the

Pebble or the Surface until it is snug.

BATTERY REPLACEM ENT

W hat is a Po w erView ®Shad e Netw ork ?

The Pow erView ®Shade Network is a unique radio frequency that

allows PowerView M otorization devices to communicate w ith each

other w ithin a home. All PowerView devices w ithin a home should

be added to the same PowerView Shade Netw ork. This allows for

easy installation of additional control options, such as the PowerView

Hub, PowerView Repeaters and PowerView Scene Controllers.

Additionally, Remotes joined to the same PowerView Shade Network

will be able to operate all w indow coverings in the PowerView Shade

Netw ork as desired.

Troubleshooting

1. None of the backlit buttons illuminate on my remote w hen

I press the buttons.

• Check to make sure the batteries are inserted properly and

are new .

• Join an existing PowerView Shade Network w ith the remote.

2. I programmed my w indow covering to w ork from tw o different

remotes. The window covering works well w ith the second

remote, but will no longer respond to the rst remote.

• Check to make sure the batteries in both remotes are

inserted properly and are new.

• All PowerView remotes w ithin a home need to be included

in the same PowerView Shade Network. Refer to “ Pairing

additional remote(s) to the PowerView Shade Netw ork” on

page 14.

TROUBLESHOOTING

3. My w indow covering does not respond w hen I press

OPEN or CLOSE.

• Make sure that there is power to the w indow covering

and that the w indow covering functions properly by

pressing the manual control button on the w indow

covering.

• Make sure the correct GROUP number or ALL has

been selected before pressing OPEN or CLOSE.

Active GROUP buttons w ill be backlit.

• Add the w indow covering(s) to a GROUP on the remote.

Refer to “ Join a w indow covering to a GROUP” on

page 19.

4. My w indow covering operates w hen I press OPEN

or CLOSE, but not w hen I press either of the arrow

buttons.

• The arrow buttons are for operating Top-Down/Bottom-Up

shades, Duolite™shades, and shadings or sheers w ith

operable vanes only. Refer to the product’s Installation,

Operation, and Care instructions for proper operation.

• If the w indow covering is aTop-Down/Bottom-Up shade,

a Duolite shade, or a shading or sheer with operable

vanes, reset the travel limits on the w indow covering.

Press and hold the manual button on the window

covering for 6 seconds, until it jogs. The w indow covering

will then run an auto-calibration sequence.

U.S. Radi o Frequenc y FCC Compl i ance

This dev ice c ompl i es w i t h Par t 15 of t he FCC Rul es. Oper at i on i s subj ect t o t he f ol l ow i ng t w o condi t i ons:

(1) This devi ce may not cause har mful i nt erf er ence, and

(2) This devi ce must accept any i nt erference recei ved, i ncl udi ng i nt erf er ence t hat may cause undesi r ed oper at i on.

This equi pment has been tested and f ound t o comply wi t h t he li mi t s f or a Class B digit al device, pursuant to Part 15 of t he FCC Rules. These li mit s ar e desi gned

t o provi de r easonabl e prot ect i on agai nst harmf ul i nt erf er ence i n a resi dent i al i nst al l at i on. This equi pment gener at es, uses and can radi ate radi o f requency

energy and, i f not i nst al l ed and used i n acc ordance w i t h t he i nst r uct i ons, may cause har mf ul i nt er f erence t o r adi o communi cat i ons. However, t here i s no

guarant ee t hat i nt erf er ence w i l l not occur i n a par t i cul ar i nst al lat ion. If t hi s equipment does cause harmful int erf erence t o radi o or t el evi si on r ecept ion, w hi ch

can be determined by t urning t he equi pment of f and on, t he user i s encouraged t o try t o correct t he i nterf er ence by one or more of t he f ol l ow i ng measur es:

• Reori ent or rel ocat e the r ecei ving ant enna.

• Increase t he separat ion bet ween the equi pment and receiver.

• Connect t he equi pment i nt o an out l et on a ci r cui t di f f erent f r om t hat t o w hi ch t he r ecei ver i s connect ed.

• Consul t t he deal er or an ex peri enced radi o/ TV t echni ci an f or hel p.

Any changes or modi cati ons not expressl y approved by the party responsi bl e for compliance coul d void the user’s aut hori ty t o operat e t he equipment .

Industry Canada

Under Industry Canada r egul ati ons, t hi s radio t ransmit ter may only operat e usi ng an antenna of a t ype and maxi mum (or l esser ) gai n approved f or t he

transmitt er by Indust ry Canada. To reduce potent i al radi o i nt erf erence t o ot her users, t he ant enna t ype and i t s gain shoul d be so chosen that the equival ent

i sot ropi cal l y r adi at ed pow er (e. i .r. p.) i s not mor e t han t hat necessary f or successf ul c ommuni cat i on.

This dev ice c ompl i es w i t h Indust r y Canada l i cence- exempt RSS st andar d(s). Operat i on i s subj ect t o t he f ol l ow i ng t w o condi t i ons: (1) t his devi ce may not cause

int erf erence, and (2) thi s device must accept any i nter f erence, i ncludi ng i nterf erence that may cause undesi red oper at ion of the devi ce.

Class B Digital Device Notice

This Class B digi t al apparat us compli es wit h Canadian ICES-003, RSS-Gen and RSS-210.

Industrie Canada

Conf ormément à l a régl ementat i on d’Indust rie Canada, l e présent émett eur radi o peut fonct i onner avec une ant enne d’ un type et d’ un gai n maximal (ou

inf éri eur) approuvé pour l ’ émetteur par Indust ri e Canada. Dans le but de réduire l es ri sques de broui l lage radi oél ect ri que à l’ i nt ent i on des aut r es ut i l i sat eurs,

il f aut choi si r l e t ype d’ant enne et son gai n de sort e que l a puissance i sotrope rayonnée équi valent e (p.i.r.e.) ne dépasse pas l ’ i nt ensi t é nécess air e à

l ’ ét abl i ssement d’ une communica ti on sat i sf ai sant e.

Le pr ésent appar ei l est conf or me aux CNR d’ Indust r i e Canada appl i cabl es aux appar ei l s r adi o exempts de l i cence. L’expl oit ati on est autorisée aux deux

condi t i ons sui vantes : (1) l’ apparei l ne doit pas produi re de brouil l age, et (2) l ’ ut i l i sat eur de l ’ appar ei l doi t accept er t out br oui l l age r adi oél ect ri que subi , même

si l e br oui l l age est suscept i bl e d’ en compromet t re l e f onct i onnement .

Appareil Numérique de Classe B – Avis

Cet apparei l numéri que de classe B est conforme à la norme NMB-003, CNR-Gen et CNR-210 du Canada.

CAN I CES-3 (B)/ NMB-3(B)

European Conformi ty

We, t he under si gned,

Hunter Dougl as Wi ndow Fashi ons

One Duett e Way, Broom el d, CO80020, USA

Hunter Douglas Europe B.V.

Pi ekst r aat 2, 3071 EL Rot t erdam, The Netherl ands

cer ti f y and decl ar e under our sol e r esponsi bi l i t y t hat t he Pow erVi ew®Remote Contr ol conforms wit h t he essenti al requi rements of t he EMCdi rect ive