Hunterdouglas Powerview pebble User manual

PowerView

Automation

REMOTE CONTROL GUIDE

Your new PowerView®

Pebble®Remote and

Surface Remote combine

fashion with function for

precise control of your

Hunter Douglas window

coverings. Artfully

designed, PowerView

remotes allow you to

control natural light

throughout your home

with the press of a button.

The following pages

provide all the details on

how to set up and operate

both remote styles.

Table of Contents

Key Components. . . . . . . 3

Getting Started. . . . . . . . 9

Programming. . . . . . . . 13

Basic Operation . . . . . .

Battery Replacement . . . 27

Troubleshooting . . . . . .

Skyline®Gliding Window Panels

Key Components

POWERVIEW®SURFACE REMOTE

The sleek PowerView®Surface is wall-mounted so you

know your remote is always right where you left it.

KEY COMPONENTS

POWERVIEW®PEBBLE®REMOTE

Ergonomically designed, the PowerView®Pebble®

hand-held remote is available in ten on-trend colors

to complement your home décor.

REMOTE MODULE FRONT

RIGHT ARROW

Function varies

with shade type.

LEFT ARROW

Function varies

with shade type.

FAVORITE

Shade/louver

position

STOP

Press and

hold for

programming

mode.

GROUP 1

GROUP 2

GROUP 3 GROUP 4

GROUP 5

GROUP 6

REMOTE MODULE BACK

OPEN

KEY COMPONENTS

PROGRAMMING ACCESS

Getting Started

REMOTE MODULE (BACK COVER REMOVED)

BATTERY

COMPARTMENT

3V CR 2032

BATTERY

COMPARTMENT

3V CR 2032

PROGRAMMING

KEY COMPONENTS

IMPORTANT: The PowerView®Remote will not operate a

window covering until the window covering has been added

to a GROUP.

Getting started

First, activate the remote by pulling both plastic tabs from the

back battery compartment.

NOTE:If placing the remote module into a Pewter or Clear

Frost Pebble®, ensure the provided color insert is seated at the

bottom of the Pebble cutout.

GETTING STARTED

Inserting the remote module into the PowerView®Pebble®

(hand-held):

1. Center the Hunter Douglas logo on the remote

module above the indentation on the bottom rim

of the Pebble.

2. Align the ribs on the remote module with the grooves

on the Pebble.

3. Gently push the remote module into the Pebble until

it is snug.

Ribs on remote

to be aligned

with the

grooves on

the Pebble.

Center logo

Programming

1312

GETTING STARTED

Mounting the PowerView®Surface:

1. Choose a location to mount the Surface.

2. Orient the Surface mounting plate so that the HunterDouglas

logo is horizontal and level. Mark screw holes.

3. If you are mounting the Surface onto drywall, use a

⁄32" drill bit to drill pilot holes. Tap drywall anchors into

the pilot holes until the ﬂange of the anchor is ﬂush

with the drywall.

4. If you are mounting the Surface onto wood, use a

3⁄32" drill bit to drill the screw holes.

5. Attach the Surface mounting plate using the screws provided.

6. Align the Surface ring with its mounting plate and twist

the Surface ring clockwise to lock it in place.

Inserting the remote module in the Surface:

1. Align the ribs on the remote module with the grooves

on the Surface.

2. Gently push the remote module into the Surface until

it is snug.

Ribs on remote

to be aligned

with the

grooves on

the Surface.

Center logo

IMPORTANT: If you have multiple remotes, please follow

the steps below to pair all remotes to the same PowerView®

Network. If you only have one remote, please refer to page 19

for additional programming steps.

Pairing additional remote(s) to the

PowerView Shade Network

Follow these steps to pair remotes to the same PowerView

Shade Network. All remotes in a home should be paired to

the same network. This allows for easy installation of additional

control options, such as the PowerView Hub and PowerView

Repeaters. To begin the pairing process, select a source remote.

All of the other target remotes will be paired to the source

remote’s network.

1. Locate the programming access on the back cover of

the target remote module.

2. Using a paper clip, press and hold the recessed Pbutton

for 6 seconds.

NOTE: The Group Numbers (1– 6) will ﬂash twice on the

PRESS of the reset button followed by three times at

6 seconds.

3. Press and hold STOP on the source remote, until the

indicator lights blink. The remote is now in programming mode.

4. Press and hold the STOP button on the target remote

while pressing and releasing STOP on the source remote.

5. The backlit GROUP buttons on the target remote will

ﬂash twice to indicate the remote has been paired to the

PowerView Shade Network.

6. Press and hold STOP on the source remote, until the

indicator lights stop blinking to exit programming mode.

Pairing PowerView®Repeaters

to a remote created PowerView

Shade Network

Repeaters extend the range of the PowerView®signal emitted

by the PowerView®Pebble®Remote, the PowerView®Surface,

or the PowerView®Hub when used with the PowerView App.

1. PLUG the Repeater into an electrical outlet.

2. Press and hold STOP on the PowerView Pebble

Remote, until the indicator lights blink. The remote

is now in programming mode.

Hold the remote within 3 feet of the Repeater to

complete Step 3.

3. Press STOP on the remote. The Repeater is now

paired to the PowerView Shade Network.

4. Press and hold STOP on the remote, until the

indicator lights stop blinking to exit programming mode.

NOTE: The repeater’s LED will ﬂash, whenever it repeats

a command sent by a device on the same PowerView

Shade Network.

PROGRAMMING

Pairing remote(s) to a PowerView

Hub

created PowerView Shade Network

A Hub previously paired to an existing remote created

PowerView®Shade Network or that had created its own

network during setup, can have additional Pebble®or Surface

remotes paired to it, even if the remotes are introduced after

the initial Hub setup.

1. Locate the programming access on the back cover of

the remote module.

2. Using a paper clip, press and hold the recessed Pbutton

for 6 seconds.

NOTE: The Group Numbers (1–6) will ﬂash twice on

the PRESS of the Pbutton followed by three times

at 6 seconds.

3. Hold the remote module within approximately

12 inches of the Hub.

Complete Steps 4 and 5 at the same time.

4. Press and hold the STOP button on the remote module.

5. Press and hold the

button on the back of the Hub

for approximately three seconds.

NOTE: The Group Numbers (1–6) will ﬂash to indicate

that the remote module has been paired to the

PowerView Shade Network.

Creating a duplicate remote

A duplicate remote will operate the same set of window

coverings and GROUPS as the original remote. To begin the

duplicating process, select a source remote that will transfer

its information to the target remote.

1. Locate the programming access on the back cover of

the target remote module.

2. Using a paper clip, press and hold the recessed Pbutton

for 6 seconds.

NOTE: The Group Numbers (1–6) will ﬂash twice on

the PRESS of the Pbutton followed by three times at

6 seconds.

3. Press and hold STOP on the source remote, until

the indicator lights blink. The remote is now in

programming mode.

4. While pressing and holding ALL on the target remote,

press and release STOP on the source remote.

5. The backlit GROUP buttons on the target remote will

ﬂash twice to indicate all of the information from the

source remote has been copied.

6. Press and hold STOP on the source remote, until the

indicator lights stop blinking to exit programming mode.

PROGRAMMING

Deactivating the remote’s auto-wake

feature

The auto-wake feature activates the backlights on the remote,

whenever the remote is handled. This feature is useful for

immediately seeing which shade GROUP buttons were activated

last, but deactivating this feature will help to conserve battery life.

When the auto-wake feature is deactivated, press STOP to

wake the remote and see which group buttons are active.

1. Press and hold the GROUP 6 button on the remote for

approximately 6 seconds.

2. The GROUP numbers (1– 6) will blink once to indicate

the auto-wake feature has been disabled.

Reactivating a remote’s auto-wake

feature

1. Press and hold the GROUP 6 button on the remote for

approximately 6 seconds.

2. The GROUP numbers (1– 6) will blink twice to indicate

the auto-wake feature has been enabled.

1918

NOTE: It is recommended that only similar window coverings

be included in a GROUP because of differences in product

features and operation. When a window covering is added to

a GROUP for the ﬁrst time, it is also added to the PowerView®

Shade Network that links window coverings and devices together.

A GROUP can be a single window covering or multiple

window coverings. There are six unique assignable GROUPS

to use on each remote. A window covering may be assigned

to more than one GROUP.

Join a window covering to a GROUP

1. Press and hold STOP on the remote, until the indicator

lights blink. The remote is now in programming mode.

2. Press the desired GROUP number (1– 6) on the

remote. The backlit GROUP number will ﬂash to show

it is selected.

3. Press and hold the programming button on the

window covering.

4. While continuing to press the programming button,

press OPEN on the remote. The window covering

will move slightly to indicate it has been joined to the

GROUP. Release the programming button.

5. Press and hold STOP on the remote, until the

indicator lights stop blinking to exit programming mode.

PROGRAMMING

2120

PROGRAMMING

Remove a window covering from

a GROUP

1. Press and hold STOP on the remote, until the indicator

lights blink. The remote is now in programming mode.

2. Press the desired GROUP number (1– 6) on the

remote. The backlit GROUP number will ﬂash to show

it is selected.

3. Press and hold the programming button on the

window covering.

4. While continuing to press the programming button, press

CLOSE on the remote. The window covering will

move slightly to indicate it has been removed from

the GROUP. Release the programming button.

5. Press and hold STOP on the remote, until the indicator

lights stop blinking to exit programming mode.

Set a FAVORITE position

Each window covering has one FAVORITE position, which is

set at 50% open for shades, or 45 degrees for shutters, by

default. Setting a new FAVORITE position overwrites any

previous setting.

1. Open or close the window covering to the desired position.

2. Press and hold STOP on the remote, until the indicator

lights blink. The remote is now in programming mode.

3. Press and hold the programming button on the

window covering.

4. While continuing to press the programming button,

press ♥FAVORITE on the remote. The window

covering will move slightly to indicate it has set this

window covering position as your FAVORITE. Release

the programming button.

5. Press and hold STOP on the remote, until the

indicator lights stop blinking to exit programming mode.

Resetting window covering programming

This reset erases Network information stored in the window

covering, including GROUP assignments, preventing any input

device from operating the window covering. Its primary use is

during installation to correct GROUP and Network assignments.

This reset does not affect travel limits.

1. Press and hold the programming button for 12 seconds.

The window covering will move slightly once after 6 seconds,

then again after 12 seconds. Release the button.

2. Refer to “Join a window covering to a GROUP” on

page 19 to program the window covering to a group.

PROGRAMMING

What’s the Difference?

Paired remote Duplicate remote

Same PowerView®Shade

Network I.D. as original remote.

Same PowerView Shade

Network I.D. as original remote.

Can be programmed differently

from original remote.

An exact duplicate of

original remote.

Can control a different set

of window coverings and/or

different GROUPS.

Must control the same set

of window coverings and/or

GROUPS. Basic Operation

Once the window coverings have been joined to a GROUP or

multiple GROUPS, the remote is ready to operate the window

covering(s). Multiple window coverings can be operated at the

same time.

NOTE: Some PowerView®window treatments offer variable

operation from the basic operation listed here. For full instructions

on how to operate your PowerView window treatment, please

consult the IOC that came with your window treatment.

Basic Operation

1. To wake up the remote, simply pick it up or press STOP.

The last GROUP(S) selected will be highlighted and active.

2. Press ALL or GROUP 1– 6 button(s) to select speciﬁc

window covering(s) to operate. Selected GROUP button(s)

will light to show they are selected.

a. Multiple GROUP buttons may be selected at the

same time.

b. To deselect a GROUP, press the GROUP button again.

The backlit GROUP button will go out.

3. Press OPEN to open the selected window covering(s).

4. Press CLOSE to close the selected window covering(s).

5. For window covering(s) with vanes, louvers or a middle

rail*, press the RIGHT ARROW to close the window

covering and open the vanes, rotate the vanes to the

right, tilt the louvers up or fully raise the middle rail.

6. For window covering(s) with vanes, louvers or a middle

rail, press the LEFT ARROW to close the vanes,

rotate the vanes to the left, tilt the louvers down or

fully lower the middle rail.

a. NOTE: Single-function window coverings will not

operate by pressing the ARROW buttons.

7. Press STOP to stop window covering/vane/louver

movement anywhere along its travel.

8. While a window covering is in motion, press the opposite

of its motion ( OPEN or CLOSE) to reverse direction.

9. Press ♥ FAVORITE to send selected window covering(s)

to your preset FAVORITE position.

*Applies to Top-Down/Bottom-Up and Duolite®window coverings only.

The bottom rail on Top-Down/Bottom-Up window coverings operates

using the OPEN and CLOSE commands.

BASIC OPERATION

Battery Replacement

Replacing batteries in the remote

Replacing the batteries in the remote module will not cause the

loss of any window covering programming, including GROUPS

and FAVORITE. The remote uses two CR 2032 batteries.

1. For the Pebble®Remote, slide your thumb in the

indentation, gently lift and remove the remote module

from the Pebble. For the Surface Remote, remove the

Surface from its mounting plate by twisting the Surface

counter-clockwise. Push the remote module out from

the back of the Surface.

2. Rotate the back cover of the remote module

clockwise to unlock.

3. Remove the back cover from the remote module.

2928

BATTERY REPLACEMENT

4. Using a ﬁnger or small

screwdriver, gently lift

and remove the

old batteries.

5. Insert new batteries,

making sure each

is snug.

30 31

6. Align and replace the back cover onto the

backside of the remote module.

7. Rotate the back cover counter-clockwise

to lock the back cover in place.

NOTE: Once the back cover is in place,

ensure the programming access point is

aligned with the recessed Pbutton.

8. Align the ribs on the remote module with

the grooves on the Pebble®or the Surface.

9. Gently push the remote module into the

Pebble or the Surface until it is snug.

BATTERY REPLACEMENT

Troubleshooting

What is a PowerView®Shade Network?

The PowerView®Shade Network is a unique radio frequency that

allows PowerView®Automation devices to communicate with

each other within a home. All PowerView devices within a home

should be added to the same PowerView Shade Network. This

allows for easy installation of additional control options, such as the

PowerView®Hub, PowerView®Repeaters and PowerView®Scene

Controllers. Additionally, remotes joined to the same PowerView

Shade Network will be able to operate all window coverings in the

PowerView Shade Network as desired.

Troubleshooting

1. None of the backlit buttons illuminate on my remote

when I press the buttons.

• Check to make sure the batteries are inserted properly

and are new.

• Join an existing PowerView Shade Network with the remote.

2. I programmed my window covering to work from two different

remotes. The window covering works well with the second

remote, but will no longer respond to the ﬁrst remote.

• Check to make sure the batteries in both remotes are

inserted properly and are new.

• All PowerView remotes within a home need to be included

in the same PowerView Shade Network. Refer to “Pairing

additional remote(s) to the PowerView Shade Network”

on page 14.

TROUBLESHOOTING

3. My window covering does not respond when I press

OPEN or CLOSE.

• Make sure that there is power to the window covering and

that the window covering functions properly by pressing

the programming button on the window covering.

• Make sure the correct GROUP number or ALL has

been selected before pressing OPEN or CLOSE.

Active GROUP buttons will be backlit.

• Add the window covering(s) to a GROUP on the remote.

Refer to “Join a window covering to a GROUP” on

page 19.

4. My window covering operates when I press OPEN

or CLOSE, but not when I press either of the arrow

buttons.

• The arrow buttons are for operating Top-Down/Bottom-Up

shades, Duolite®shades, shutters and shadings or

sheers with operable vanes/louvers only. Refer to the

product’s Installation, Operation and Care instructions

for proper operation.

• If the window covering is a Top-Down/Bottom-Up shade,

a Duolite shade, shutter or a shading or sheer with

operable vanes, reset the travel limits on the window

covering. Press and hold the programming button on the

window covering for 6 seconds, until it jogs. The window

covering will then run an auto-calibration sequence.

NOTE: Please call 1-844-PWR-VIEW or visit

www.hunterdouglas.com for additional troubleshooting

support.

U.S. Radio Frequency FCC Compliance

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and

(2) This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed

to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency

energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no

guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which

can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Any changes or modiﬁcations not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure

Guidelines. This equipment should be installed and operated keeping the radiator at least 20 cm or more away from person’s body. RF Exposure requirements

are met when installed in mobile equipment. This module cannot be installed in portable equipment without further testing and a change to FCC’s grant of

authorization.

Innovation, Science and Economic Development Canada

Under Innovation, Science and Economic Development Canada’s regulations, this radio transmitter may only operate using an antenna of a type and maximum

(or lesser) gain approved for the transmitter by Innovation, Science and Economic Development Canada. To reduce potential radio interference to other users,

the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful

communication.

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt

RSS(s). Operation is subject to the following two conditions:

(1) This device may not cause interference.

(2) This device must accept any interference, including interference that may cause undesired operation of the device.

Class B Digital Device Notice

This Class B digital apparatus complies with Canadian ICES-003, RSS-Gen and RSS-210.

CAN ICES-3 (B)/NMB-3(B)

This equipment complies with ISED radiation exposure limits set forth for an uncontrolled environment and meets RSS-102 of the IC radio frequency (RF)