Hwasung HP-380 Series User manual

HP-380
User’s Manual

1
●Revision history
Version
Rev. date
Rev. page
Contents
Ver. 1.00
2021.05.03
New issue

2
●PRODUCT MANUAL
This manual provides basic information and instructions for using HP-380 series.
Follow the manual to install and use the printer device. Failure to do so may result in a problem
with the device.
The user is responsible for the loss caused by improper handling and operation.
This document is subject to change without prior notice. If you do not find any suspicious
information, or have any questions about this manual, please contact the place where you
purchased the product.

3
●Warning and Caution for Safety
In order to use the product properly and prevent safety accidents, please keep the
following information.
Please follow the direction in using the product as it may become
the reason of malfunction, serious injury, or even death..
Warning
Do not disassemble or modify the product.
Do not remove jammed paper while power is turned on.
Do not go over the specified voltage.
Do not wash the product.
Do not hit or cause an impact to the product.
Do not store the product in the wet / humid place.
Please follow the direction in using the product as it may become
the reason of malfunction, serious injury, or even death.
Caution
Please contact us to take an action when product fails.
Please power off during the removal of any matter.
Please ventilate the air circulation in closed area.
Please install the product away from the near interferences.
Please install the wiring in a safe place.
Please follow the directed terms of compliance in using the electrical product.

4
●Table of Contents
Ⅰ. INTRODUCTION .................................................................................................................................... 6
1. PRODUCT COMPOSITION..................................................................................................................... 6
2. PRINTER MAIN PART NAME ............................................................................................................. 7
Ⅱ. MAIN FUNCTIONS................................................................................................................................ 8
1. Paper feed button and status notification lamp ............................................................................. 8
1) Paper Feed Button..........................................................................................................................................................8
2) Status notification lamp ...............................................................................................................................................8
Ⅲ. INSTALLATION METHOD................................................................................................................... 10
1. Recommended size for panel installation ....................................................................................... 10
2. How to Install the Panel Printer Ⅰ.................................................................................................... 10
3. How to Install the Panel Printer Ⅱ.................................................................................................... 11
Ⅳ. HOW TO USE THE PRINTER .............................................................................................................. 13
1. Interface connection ............................................................................................................................ 13
2. Paper Change........................................................................................................................................ 14
1) How to open the cover............................................................................................................................................... 14
2) How to fix the paper.................................................................................................................................................... 15
3. Self-test print ........................................................................................................................................ 16
4. HEX DUMP PRINT................................................................................................................................ 18
Ⅴ. PRINTER FUNCTION SETTINGS ....................................................................................................... 19
1. Setting Manually .................................................................................................................................. 19

5
2. Firm Update .......................................................................................................................................... 21
Ⅵ. PRODUCT SPECIFICATIONS .............................................................................................................. 22
1. Printer Specification ............................................................................................................................ 22
2. Interface Specification ........................................................................................................................ 22
1) USB....................................................................................................................................................................................... 23
2) Serial (RS-232C)............................................................................................................................................................ 24
Ⅶ. EXTERNAL DIMENSIONS................................................................................................................... 25

6
Ⅰ. Introduction
HP-380 series printers are designed to be installed or connected to a kiosk system.
1. Product Composition
HP-380
Paper shift
Mount bracket
Cover open key
Screw (M3x3.5)

7
2. Printer Main Part Name
Feed Button
용지 샤프트
Error lamp
Power port
Movable blade of cutter
USB port
Flatten block
Serial port
Power lamp
Cover key hole
Cover open key
Mechanism
Mount screw
Mount screw

8
Ⅱ. Main Functions
1. Paper feed button and status notification lamp
1) Paper feed button
The FEED button can perform the following functions.
①Paper transfer : Pressing the transfer button with the paper inserted transfers the paper while
it is being pressed.
②Self-test : The self-test result will be printed when the FEED button is pressed and the
ERROR notification lamp is illuminated once and then released
③Checking and changing printer status : The ERROR notification lamp flashes continuously
when the transfer button is pressed and the power is turned on and pressed continuously, when
the button is released, the printer status menu is printed.
2) Status notification lamp
①Power lamp : When the power is on, the power (POW) notification indicator (green lamp) will
illuminate.
②Error notification lamp : Depending on the status of the printer, the flashing speed of the
notification lamp tells you the status of the printer as below.
Paper feed button
Power lamp
Error lamp

9
Notification lamp status
Alarm sound
Status of printer
Flashing briefly
Beep(briefly)
No paper
Flashing for a long time
Beep(Long term)
Cover open, cutter jammed, paper jammed, etc

10
Ⅲ. Installation Method
1. Recommended size for panel installation
- Width : 113.6mm, - Length : 127.6mm, - Panel thickness : T1.0 or T1.6
2. How to Install the Panel Printer Ⅰ
1) Put the product in the square hole of the panel..

11
2) Open the printer cover.
3) Tighten the two mounting screws for fixing the panel..
When fixing the mounting screw, be careful to fix it as excessive force may cause
deformation of the product.
Mounting screws
CAUTION

12
3. How to Install the Panel Printer Ⅱ
1) Put the product in the square hole of the panel.
2) Fix up the fixing brackets on both sides using screws. (Fixing brackets, screws supplied separately)
Bracket
Screw
Bracket
Screw

13
Ⅳ. How to use a printer
1. Interface connection
Use the interface cable that connects to the host that meets the specifications
Make sure to turn off the power switch when connecting the communication cable.
Serial port
USB port

14
2. Paper Change
1) How to open the cover
①Move the cover open lever in the direction of the arrow until it is caught.
③Insert the cover open key in the hole and press it in the direction of the arrow until the
cover is opened.
Cover open lever
Cover open key
Cover open status
Lever open status

15
2) How to fix the paper
①Insert the paper shaft into the paper pipe and fit it into the product guide groove.
Be careful not to change the printing side of the paper.
Thermal paper
Paper hanging shaft
Guide groove for the paper hanging shaft

16
②Make sure the end of the paper is out of the printer and close the cover.
Press the center of the cover in the direction of the arrow to close it.
When closing the cover, press firmly on the middle part of the cover (near the arrow)
to close it. Failure to do so may result in blurred printing.
CAUTION

17
3. Self-test print
Self-testing allows you to see the current settings on your printer.
①With the power off, press the feed button and power it on.
②Power on and hold the feed button (approximately 1 second) until the red notification light
flashes, and when the feed button is released, printing starts.
④The following contents will be printed.
******************************
HP-380 Control Board
Firmware :: VerX .XX
Create : 20XX/XX/XX
******************************
Interface and Setting information
Interface : USB & RS-232C
Baud Rate : 19200
Data Bit : 8 Bit
Parity : None
Stop Bit : 1 or 2
Peripheral & Setting Information
USB Status : Built-in
Auto Cutter :: BuiIt-
●Model Name
●Firmware Version and Created Date
●Interface Configuration
●Sample Print

18
4. HEX DUMP PRINT
Turn on the power after placing the Dip SW1 number 8 to ON position. After printing as [HEX
DUMP MODE], it will print all receiving datas to 16 hexadecimal data for all receiving datas. This
would be useful when developing an application because this notifies the transmission status.
Prints if 12 digits is received.
Data under 12 digits will be printed when you press the feed button.
Control code (below 1F16) will be printed as “.”.
Prints as “^”when 8016 or above.
[Print Sample]
16 hexadecimal indication
ASCII Indication
[HEX DUMP MODE]
41 42 43 44 45 46 47 47 49
30 31 32 33 34 35 36 37 38
FF 1B 69
A B C D E F G H I
0 1 2 3 4 5 6 7 8
^ . i

19
Ⅴ. Printer Function Setting
There are two ways to set the printer's functions such as serial communication conditions,
Ethernet, black mark, etc., which are: a manual setting method in which the printer itself is
changed, and a method using tools such as a memory switch program that connects to a PC. For
the direct communication method through the Window Driver, refer to the separate manual
attached with the setting program on our website.
1. Setting Manually
1) If the power is turned on while holding the FEED button for more than 2 seconds, the ERROR
light turns off and then on and off repeatedly, and the items for which settings can be adjusted
are printed as follows.
2) Item change and specification are determined by the length of time that the FEED button is
pressed. Pressing the FEED button for less than 1 second will change to the next item. For
example, if you want to adjust the print density, press the FEED button 5 times shortly to change
the item to “5. Print Density”.
After that, if you press and hold the FEED button for more than 1 second, the item is specified
[Menu]
1.Baud rate
2.Parity
3.Flow control
4.Hex Dump Mode
5.Print Density
6.Auto Melody
7.Cut Mode
8.Auto Buzzer
9.Print Speed
Select and then Enter...
Enter : Press the feed button once for
more than 1second.
Select: Press the feed button many times
less than 1second as menu number.
Exit : Turn power off then on.