Hwasung HP-380 Series User manual

HP-380
User’s Manual

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●Revision history
Version
Rev. date
Rev. page
Contents
Ver. 1.00
2021.05.03
New issue

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●PRODUCT MANUAL
This manual provides basic information and instructions for using HP-380 series.
Follow the manual to install and use the printer device. Failure to do so may result in a problem
with the device.
The user is responsible for the loss caused by improper handling and operation.
This document is subject to change without prior notice. If you do not find any suspicious
information, or have any questions about this manual, please contact the place where you
purchased the product.

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●Warning and Caution for Safety
In order to use the product properly and prevent safety accidents, please keep the
following information.
Please follow the direction in using the product as it may become
the reason of malfunction, serious injury, or even death..
Warning
Do not disassemble or modify the product.
Do not remove jammed paper while power is turned on.
Do not go over the specified voltage.
Do not wash the product.
Do not hit or cause an impact to the product.
Do not store the product in the wet / humid place.
Please follow the direction in using the product as it may become
the reason of malfunction, serious injury, or even death.
Caution
Please contact us to take an action when product fails.
Please power off during the removal of any matter.
Please ventilate the air circulation in closed area.
Please install the product away from the near interferences.
Please install the wiring in a safe place.
Please follow the directed terms of compliance in using the electrical product.

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●Table of Contents
Ⅰ. INTRODUCTION .................................................................................................................................... 6
1. PRODUCT COMPOSITION..................................................................................................................... 6
2. PRINTER MAIN PART NAME ............................................................................................................. 7
Ⅱ. MAIN FUNCTIONS................................................................................................................................ 8
1. Paper feed button and status notification lamp ............................................................................. 8
1) Paper Feed Button..........................................................................................................................................................8
2) Status notification lamp ...............................................................................................................................................8
Ⅲ. INSTALLATION METHOD................................................................................................................... 10
1. Recommended size for panel installation ....................................................................................... 10
2. How to Install the Panel Printer Ⅰ.................................................................................................... 10
3. How to Install the Panel Printer Ⅱ.................................................................................................... 11
Ⅳ. HOW TO USE THE PRINTER .............................................................................................................. 13
1. Interface connection ............................................................................................................................ 13
2. Paper Change........................................................................................................................................ 14
1) How to open the cover............................................................................................................................................... 14
2) How to fix the paper.................................................................................................................................................... 15
3. Self-test print ........................................................................................................................................ 16
4. HEX DUMP PRINT................................................................................................................................ 18
Ⅴ. PRINTER FUNCTION SETTINGS ....................................................................................................... 19
1. Setting Manually .................................................................................................................................. 19

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2. Firm Update .......................................................................................................................................... 21
Ⅵ. PRODUCT SPECIFICATIONS .............................................................................................................. 22
1. Printer Specification ............................................................................................................................ 22
2. Interface Specification ........................................................................................................................ 22
1) USB....................................................................................................................................................................................... 23
2) Serial (RS-232C)............................................................................................................................................................ 24
Ⅶ. EXTERNAL DIMENSIONS................................................................................................................... 25

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Ⅰ. Introduction
HP-380 series printers are designed to be installed or connected to a kiosk system.
1. Product Composition
HP-380
Paper shift
Mount bracket
Cover open key
Screw (M3x3.5)

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2. Printer Main Part Name
Feed Button
용지 샤프트
Error lamp
Power port
Movable blade of cutter
USB port
Flatten block
Serial port
Power lamp
Cover key hole
Cover open key
Mechanism
Mount screw
Mount screw

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Ⅱ. Main Functions
1. Paper feed button and status notification lamp
1) Paper feed button
The FEED button can perform the following functions.
①Paper transfer : Pressing the transfer button with the paper inserted transfers the paper while
it is being pressed.
②Self-test : The self-test result will be printed when the FEED button is pressed and the
ERROR notification lamp is illuminated once and then released
③Checking and changing printer status : The ERROR notification lamp flashes continuously
when the transfer button is pressed and the power is turned on and pressed continuously, when
the button is released, the printer status menu is printed.
2) Status notification lamp
①Power lamp : When the power is on, the power (POW) notification indicator (green lamp) will
illuminate.
②Error notification lamp : Depending on the status of the printer, the flashing speed of the
notification lamp tells you the status of the printer as below.
Paper feed button
Power lamp
Error lamp

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Notification lamp status
Alarm sound
Status of printer
Flashing briefly
Beep(briefly)
No paper
Flashing for a long time
Beep(Long term)
Cover open, cutter jammed, paper jammed, etc