
HyCooler Dual HyCooler Dual
12 13
EN
Factory reset
In case of any irregularities or recovery of the factory default settings, follow the procedure
below:
– Switch o the cooler.
– Long press the settings button for ve seconds until the display shows ‘E1’.
– Long press + and – buttons at the same time together for three seconds.
– A conrmation tone sounds for a successful factory reset.
9 Cleaning and maintenance
Cleaning
Occasionally clean the cooler with a damp cloth and leave it to dry.
– Make sure the cooler is disconnected from the power supply before cleaning to avoid
electric shocks.
– If the optional Powerpack is installed, remove the battery from the compartment and
place the compartment cover back in place.
– Do not soak the device in water or clean it under running water.
– Do not use hard objects or abrasive cleaning agents as these can damage the device.
– Periodically check the air inlet and outlet vents for dust or dirt blocking the airow.
Defrosting
The cooler must be defrosted from time to time. Due to humidity, frost can settle on the
evaporator and will reduce the cooling capacity of the device.
– Make sure the cooler is disconnected from the power supply before cleaning to avoid
electric shocks.
– If the optional Powerpack is installed, remove the battery from the compartment and
place the compartment cover back in place.
– Never use sharp objects to defrost the device as they can damage the refrigerant circuit.
– Do not use mechanical objects or other means speeding up the defrosting process as
they can damage the device.
– Remove the melt water (by removing the drain plug if applicable)
– Clean with a damp cloth and leave it to dry.
Storage
When the device is left unused for a longer period of time:
– Disconnect the power cable and make sure the device is switched o.
– If the optional Powerpack is installed, remove the battery from the compartment and
place the compartment cover back in place.
– Leave the device for some time to defrost.
– Clean and dry the device.
– To prevent moulds and odours developing within the cooling compartment, take o the
lid or leave it opened.
10 Troubleshooting
When there are issues with the cooler during use, please refer to the troubleshooting list below.
If this does not resolve the issues, please contact a local retailer or visit www.hyckes.com.
Issue Possible cause or suggestion
The device does not function. Check if the power cable and plugs are connected
correct.
The power supply gives no voltage, try another
power outlet or socket.
A fuse has been blown, please check and replace
the fuse.
The device cannot be controlled by app. Restart the app on your mobile device, or (re)con-
nect Bluetooth. See paragraph ‘app connection’.
There is a bubbling or sizzling sound coming
from the cooling compartment.
This is a normal phenomenon, caused by the ow of
refrigerant.
The compressor is slightly noisy when start-
ing.
This is a normal phenomenon, the sound will reduce
after some time running.
A fault code is shown on the display. Please check the table below.
In case the display of the cooler shows a fault code (Fx), the following table explains the meaning
of this fault code and a possible cause and suggestion to resolve this fault.
Fault code Possible cause Suggestion
F1 Low input voltage Check supply battery power, or change
battery protection mode to medium or low. In
case the optional battery is installed; remove
or turn o the battery, or connect a power
supply to prevent draining the battery.
F2 Cooling fan over temperature Turn o the device for 5 minutes, then re-
start. Contact an authorised repair centre for
service if the problem persists.
F3 Compressor started too frequently Turn o the device for 5 minutes, then re-
start. Contact an authorised repair centre for
service if the problem persists.
F4 Compressor start fail Turn o the device for 5 minutes, then re-
start. Contact an authorised repair centre for
service if the problem persists.
F5 Compressor over temperature Turn o the device for 5 minutes, then re-
start. Contact an authorised repair centre for
service if the problem persists.
F6 No parameter can be detected Turn o the device for 5 minutes, then re-
start. Contact an authorised repair centre for
service if the problem persists.
F7 or F8 Temperature sensor defect Inspection required.
Contact an authorised repair centre for
service.
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