HydroMassage L-300 Bed Instruction manual

L-300 Bed Quick Start Manual
Bluetooth Models
Class I, Type B, IPXO, Equipment
Revised March 23, 2018

Introduction to HydroMassage®
Congratulations on your decision to add HydroMassage®to your business. HydroMassage® hasbeentrusted
bydoctors andindustry leaders for over twenty years to provide clients with a convenient way to deliver the
benefits of a 10-15-minute heated massage every day.
JTL Enterprises Inc. / HydroMassage®
15395 Roosevelt Blvd
Clearwater FL 33760
727-536-5566 Fax [phone]
www.HydroMassage.com [e-mail]
Key Departments:
Technical Support: 1-800-699-1008 x 1013
Marketing Support: 1-800-699-1008 x 1027
Admin / Logistics: 1-800-699-1008 x 1010
Accounting: 1-800-699-1008 x 1016
Mission
Our mission is to improve the health and well-being of the individual by providing the most effective dry hydrotherapy
systems available. Build value for our stakeholders through the strength of our customers' satisfaction, a continued
focus on innovation, our dedication to operational excellence and the personal and professional growth of our
employees.
Manufacturing
All JTL products are manufactured in the United States, meeting UL / CE / CSA safety standards as well as being
registered as a Class I medical device with the FDA. Each component must first pass a rigorous 5,000- hour life expectancy
test before being used in production. During production, each product must pass a 268- inspection checklist, receive approval
from four different employees and managers, and undergo a 24-hour testing process before being considered ready for
shipment. All products come with a two-year warranty on all moving components and a three-year warranty on major
structural elements.
HydroMassage® Master Code #120700
Trademarks
HydroMassage® is a registered trademark of JTL Enterprises, Inc.
Notice of Copyright
HydroMassage® Owner's Manual@ October 2017 JTL Enterprises, Inc. All rights reserved.
Disclaimer
While every precaution has been taken to ensure the accuracy of the contents of this manual, JTL Enterprises,
Inc. assumes no responsibility for errors or omissions. Please note that the information contained herein, including but
not limited to models, specifications, options, accessories, supplies, and prices, is subject to change without notice.
Please visit http://hydromassage.com/Maintenance-Tips.cfm for additional marketing, technical support, and
installation resources.
L-300 Bed Quick Start Manual V2.0 20180312
JTL Enterprises, Inc 1-727-536-5566 • www.HydroMassage.com
Page 1 of 36

Table of Contents
(Complete manual found online at www.HydroMassage.com)
Contents
Introduction to HydroMassage® 1
Table of Contents
2
HydroMassage® Limited Warranty
3
Disclaimers
4
HydroMassage® Precautions and Contraindications
5
HydroMassage® Safety Considerations
6
HydroMassage® Specifications
7
Installation/Room Preparations
8
Delivery/ Unpacking Instructions 9
Delivery / Moving Bed to Desired Location
11
Touchscreen Installation
14
HydroMassage® Initial Start-up
17
Bluetooth Setup
18
Final Assembly
22
HydroMassage PostInstallation Training 23
HydroMassage Touchscreen Overview 24
External Temperature ControlUnit Installation 29
HydroMassage® Maintenance Schedule
32
HydroMassage® Installation Checklist
34
LL-300 Bed Quick Start Manual V2.0 20180312
JTL Enterprises, Inc 1-727-536-5566 • www.HydroMassage.com
Page 2 of 36

HydroMassage® Limited Warranty
Limited Warranty Period
90 Days
Labor
2 Years
Parts only
3 Years
Tank & Frame only
All parts found to be defective due to workmanship during the Limited Warranty Period will be repaired or
replaced at JTL's option.
All labor required during the Limited Warranty Period must be authorized in writing by JTL, and must only be
performed by a JTL authorized technician or service contractor. JTL will give written authorization per incident.
The authorization is only valid for the related incident and only if the person doing the repair does so per the
guidance of our technical department. Any repairs or damage done without the guidance of JTL Technical
Department will void the warranty. At NO time should any repair include cutting and or splicing of wires. All
electrical repairs should be limited to making connections.
JTL's Limited Warranty does not apply if: (l) the product has been repaired by anyone other than a JTL
Authorized Service Representative; (lI) the product has been physically moved from its original installed
location by anyone other than a JTL Authorized Service Representative; (lll) the product has been damaged by
improper connection or disconnection with any electrical device; (IV) the product has been damaged by an act
of God, accident, misuse, abuse, negligence or any other use other than the product's intended use as set forth
in the company's specifications; (V) the product has suffered damage from mishandling of the product;
(Vl) external trauma; or (Vll) distilled water was not used. (The warranty does not cover cosmetic damage.
The sole remedy under this warranty is the repair or replacement of the product provided herein. In no
event shall the company be liable or responsible for any incidental, consequential or indirect damages for
breach of any express of implied warranty on this product. In any event, if damages are awarded, they will be
limited to the cost of the product.
Except to the extent prohibited by an applicable state or federal law, all implied warranties, including those
warranties of merchantability and fitness for a particular purpose, are disclaimed.
Some states do not allow the exclusion or limitations of incidental, indirect or consequential damages or allow
limitation to the length of an implied warranty, in which case the foregoing warranty shall be extended to
conform to the minimum requirements of such applicable law.
Specific legal rights: This limited Warranty gives you specific legal rights which may vary from state to state.
L-300 Bed Quick Start Manual V2.0 20180312
JTL Enterprises, Inc 1-727-536-5566 • www.HydroMassage.com
Page 3 of 36

Disclaimers
JTL shall not be liable for loss of use of equipment or other incidental or consequential costs associated with
the installation of equipment. (Any implied warranty shall have duration equal to the duration of the applicable
warranty stated above.) Under no circumstances shall JTL or any of its representatives be held liable for injury
to any person or damage to any property, however arising. This warranty gives you specific legal rights and
you may have other rights, which vary from state to state.
This limited non-transferable warranty is extended from JTL Enterprises, Inc. (herein JTL to the original
purchaser of Dry-Hydrotherapy Equipment (herein "Equipment". JTL will administer only the warranty
provided by the original component part or equipment manufacturer. This warranty does not cover damage
resulting from accidents, alteration, misuse, abuse, tampering, improper or unauthorized maintenance or
repairs, use contrary to published instructions, or purchaser's negligence or neglect. Purchaser must place the
equipment in an area that conforms to JTL specifications, room preparation, installation instructions, electrical,
and environmental requirements.
Remedies and Limitations: The sale and exclusive remedies under this Limited Warranty shall be repair and/
or replacement as set forth above except where prohibited by law. JTL shall not be responsible for any
damages, whether direct, indirect, consequential, incidental or economic in this limited warranty. Some states
may not allow the exclusion or limitation of consequential or incidental damages so the above limitation or
exclusion may not apply to you. This thereby limits the duration of all implied warranties of merchantability and
fitness for a particular purpose to time listed on warranty sheet. Some states may not allow limitations on how
long an implied warranty lasts, so the above limitations may not apply to you.
No Other Warranties Exist: No other warranties, express or implied, exist with respect to the equipment. Oral
statements by salespersons do not constitute warranties. Salespersons are not authorized to make warranties
with respect to the equipment. This entire agreement is embodied in this writing and no other warranties exist.
This writing constitutes the final expression of the parties' agreement and is the complete and final statement
of the terms of the agreement.
L-300 Bed Quick Start Manual V2.0 20180312
JTL Enterprises, Inc 1-727-536-5566 • www.HydroMassage.com
Page 4 of 36
All non-warranty replacement parts are shipped freight prepaid or collect.
Credits will be given on defective or unused parts returned to JTL within
20 days of receipt. Returned opened unused parts will carry 20%
restocking fee for any parts returned that are damaged.

HydroMassage® Precautions and Contraindications
Please ensure users are aware of the following precautions and contraindications prior to
receiving a HydroMassage treatment.
Anyone suffering from one or more of the following conditions, or with a condition upon which
heat or massage would have an adverse effect should receive physician approval prior to use:
Heart or circulatory problems; inflammatory conditions such as phlebitis; varicose veins or
thrombosis; swollen joints, acute inflammations, severe bruising, skin infections, contagious
diseases; a high temperature or have pain radiating to the arms or legs when the back is
massaged.
Before beginning the treatment session, position the user in the middle of the bed with legs
together and the feet resting at the pump/foot end. The head should be resting comfortably on
the cervical support pillow with the curve under the neck. The pillow should be removed if
treatment will include the cervical (neck and shoulder) area.
After treatment, it is recommended that the user remain lying down for 45 seconds or until
comfortable sitting and standing. The increased circulation may cause temporary dizziness. It
is advisable to drink water after a session to assist in excreting toxins from the system.
*IMPORTANT: Any person with a specific medical condition upon which heat or
massage might have an adverse effect should consult a physician prior to use.
L-300 Bed Quick Start Manual V2.0 20180312
JTL Enterprises, Inc 1-727-536-5566 • www.HydroMassage.com
Page 5 of 36

HydroMassage® Safety Considerations
This product is not suitable for use in the presence of flammable anesthetics.
This unit uses electricity: to reduce the risk of electrical shock and fire keep clear of electrical components.
Always unplug the unit before attempting service or inspection.
This unit is intended for household or commercial use only, and has met the requirements for electro-magnet
emissions per UL standards. Do not locate equipment that is not agency-approved (such as x-ray or high-
frequency equipment) within the vicinity of the unit, as it will cause interference. If this unit causes interference
or another piece of equipment interferes with this product use only one unit at a time or move the equipment a
safe distance to stop interference.
Always inspect under the lounge and cooling unit for any signs of water leakage (specifically the
areas under the pump, pressure valve and plumbing).
Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with
a qualified electrician or serviceman if you are in doubt as to whether the product is properly grounded.
IMPORTANT: Do not modify the plug provided with the product - if it will not fit the outlet; have a proper
outlet installed by a qualified electrician
Always disconnect power before draining water. Never connect power unless the unit has the
appropriate amount of water in it.
Always lift your equipment by the metal frame. Never lift your equipment by the plastic tank, as it may
cause cracking.
Do not store, transport or operate your equipment in freezing conditions without completely draining the tank,
pump, radiator or chiller. It is recommended that air be blown through each of these critical parts to ensure
that they are totally free of water.
In order to maintain temperature control and user comfort, make sure there is adequate ventilation in the room
where the equipment is placed. It is recommended that there be an air conditioner vent or fan located in the
room capable of moving 500 cubic feet per minute (500 CFM).
When models 320, 350, 500 & 700 are installed in rooms less than 12' x 12', it is recommended that the
External Cooling System be installed in a separate room or vented (See Internal Cooling System Cold Air
Supply Duct).
The supply lines allow the External Cooling System to be up to 20' away from the equipment. When choosing
a location for the Cooling System that is remote from the machine, ensure the following:
• The temperature remains between 45° -100° degreesFahrenheit.
• There is at least 2000 cubic feet of air space in the chiller location if the room is not vented, i.e.
ceiling or basement. If it is in another room with a door that is open more than 50% of the time
the surrounding hallways and rooms can be added...
• If the External Cooling System is to be installed anywhere other than on the ground, check to
ensure it is securely mounted.
L-300 Bed Quick Start Manual V2.0 20180312
JTL Enterprises, Inc 1-727-536-5566 • www.HydroMassage.com
Page 6 of 36

HydroMassage® Bed Specifications
Model Series 100 Series 300, 340 Series 350,400,500,700
Dimensions 94” L x 37½” W x 24” H
247 cm x 05 cm x 61 cm
94” L x 37½” W x 24” H
247 cm x 05 cm x 61 cm
94” L x 37½” W x 24” H
247 cm x 05 cm x 61 cm
Weight 260 lbs./118 kg without water
380 lbs./175 kg with water
260 lbs./118 kg without water
460 lbs./209 kg with water
260 lbs./118 kg without water
460 lbs./209 kg with water
Electrical
Requirements
120V Single Phase/60-Hz
15 A breaker
14 Ga./wire
U.S
208-230V
Single Phase/60 Hz
30A Breaker
10 Ga./4mm wire
U.S
208-230V
Single Phase/60 Hz
30 A Breaker
10Ga./4mm wire
Outside U.S
208-230V
Single Phase/50 Hz
16 A type C/K
2.5mm Wire
Outside U.S
208-230V
Single Phase/50 Hz
16 A type C/K
2.5mm Wire
Distilled Water
Necessary
15 gal./57 liters –no water
hookup needed
30 gal./114 liters –no water
hookup needed
30 gal./114 liters –no water
hookup needed
Water
Temperature
Range
92°F/33°C to 105°F/41°C 92°F/33°C to 105°F/41°C 92°F/33°C to105°F/41°C
Continuous
Cooling Unit
Yes, with proper ventilation Yes, with proper ventilation Yes, with
External Cooler Unit
External Cooler
Dimensions
N/A N/A 17” W x 21” L x 14” H
41cm wide x 61 cm long x
36 cm high
External Cooler
Weight
N/A N/A 70 lbs./32 kg
Maximum User
Weight
400 lbs./180 kg 400 lbs./180 kg 400 lbs./180 kg
Massage Area
200/100
66” L x 12” W
167 cm long x 30 cm wide
66” L x 12” W
167 cm long x 30 cm wide
66” L x 12” W
167 cm long x 30 cm wide
Massage type Full Body, Effleurage Full Body, Deep Tissue &
Effleurage
Full Body, Deep Tissue &
Effleurage
Massage Zones 60 60 60
Timer Range 1-60 min 1-60 min 1-60 min
Programmable Yes Yes Yes
Water Release
System
Water through Air Navitrac® Water through Air Navitrac® Water through Air Navitrac®
Minimum Room
Size
8 x 10 sq. ft. 8 x 10 sq. ft. 8 x 10 sq. ft.
Construction Aluminum, ABS plastic
on castors
Aluminum, ABS plastic
on castors
Aluminum, ABS plastic
on castors
Interactive
Touchscreen
N/A 300 –No/340 –Yes 320 –No/350, 500, 700 - Yes
Touchscreen Specifications
Manufacturer HydroMassage®
Monitor Size 15.6”
Display Type Wide Screen All in One Touchscreen
Max Resolution 1920 x 1080 pixels, 60 Hz
Temperature Parameters Operating: 41°F-95°F/5°C-35°
Weight 3.95 lbs./1.79 kg
Input Requirements Index finger or soft object
L-300 Bed Quick Start Manual V2.0 20180312
JTL Enterprises, Inc 1-727-536-5566 • www.HydroMassage.com
Page 7 of 36

HydroMassage® Installation Preparation Instructions
Room Preparation
Determine where the unit will be located. The minimum room size is 8’ x 6’. To maximize user,
comfort an 8’ x 10’ or larger is preferred. For best results with the Series 320/350/450/500/700
Series (with external cooling system), it is recommended that cooling system is installed in a
separate area or vented to remove heat from room – see “External Cooling System Heat Exhaust
Vent” section.
Electrical Requirements
Series
•A dedicated line supplying a voltage within the range of 208-volt power.
•30-amp dedicated breaker
•Requires 10-gauge wire (2 hot legs and a ground*) USA / 4 mm wire internationally
•Equipment is shipped with a NEMA L6-30 Locking Receptacle (shown below- 3 prong
plug) / For International installations: please have your electrician install an appropriate plug
and receptacle according to code
•Requires a 110 Volt outlet within 5’ of the center of the HydroMassage bed.
•CAT 5 or Cat 6 Internet / Network connection at least 6’ from bed
Please be sure your electrical installation is completed before the unit arrives.
*If the equipment will be installed in a patient care area, additional electrical requirements may apply.
Water Requirements
Distilled water contains no chlorine and is free of minerals and other chemicals that can cause build-
up and decrease the life expectancy of key components. Distilled water is available at most major
supermarkets or directly from your water supplier (if you have a water delivery service). Please have
water on hand the day of installation.
Series 300 and higher:
•Add 30 gal./114 liters
•Series 100: 15 gal./57 liters
Specifications
Dimensions: 94” (239cm) long, 41” (95cm) wide, 27” (69cm) high
Weight: 260lbs (118kg) without water. 460lbs (209kg) with 25 gallons (95L) of distilled
water. Requires a doorway larger than 27” to install in room.
NEMA L6-30R
Locking Receptacle
(USA Only)
X
Y
G!
L-300 Bed Quick Start Manual V2.0 20180312
JTL Enterprises, Inc 1-727-536-5566 • www.HydroMassage.com
Page 8 of 36

Delivery Unpacking Instructions - Bed
Follow the steps below when unpacking HydroMassage® Bed Shipping Crates.
YOU WILL NEED:
Small Scissors Adjustable
Crescent Wrench
Phillips Screw
Driver
Tin-Snips
Step 1: Using Tip-Snip snip
packing bands
Step 2: Remove Lid Step 3: Remove box (sleeve) by
lifting up
Step 5: Using small scissors
remove plastic shrink wrap around
the bed. IMPORTANT: Do not use
knife or razor
Step 4: Pull down box at base and
sides
Step 6: Unsnap and remove
cover sheet and comfort pad
L-300 Bed Quick Start Manual V2.0 20180312
JTL Enterprises, Inc 1-727-536-5566 • www.HydroMassage.com
Page 9 of 36

Continued:
Follow the steps below when unpacking HydroMassage® Bed Shipping Crates.
Step 7: Remove both side panels then both end panels by lifting up the top edges off Velcro fasteners.
NOTE: As shown in figure(s) 1 and 2
Figure 1 Figure 2
Step 8: Remove a total of six blue packing bolts (three on each side of bed) as shown in figure 3 used to secure
bed to plywood shipping platform.
NOTE: In addition, remove the Touchscreen Computer as shown in the embedded image above, AND remove
the Pole Computer and Supply Boxes as shown below.
IMPORTANT: Do not carry unit or move by using plywood shipping platform.
Figure 3
L-300 Bed Quick Start Manual V2.0 20180312
JTL Enterprises, Inc 1-727-536-5566 • www.HydroMassage.com
Page 10 of 36

Step10: Inspect for External Cooling System as shown below in figure 4. If included, snip packing bands
with the Tin-Snips and unpack unit.
NOTE: Not all models include External Cooling Systems. Refer to customer invoice if needed
Continued:
Follow the steps below when unpacking HydroMassage® Bed Shipping Crates.
Step 9: Slide bed off the shipping skid.
IMPORTANT: Ensure to carefully place on the ground.
Figure 4
L-300 Bed Quick Start Manual V2.0 20180312
JTL Enterprises, Inc 1-727-536-5566 • www.HydroMassage.com
Page 11 of 36

Follow the steps below when moving HydroMassage® Bed to desired location.
Step 1: Move bed to desired location.
NOTE: Ensure metal control box is facing toward the center of the room for easy access.
NOTE:
•If you must stand the bed on its end
oAlways stand it with the head end up and the pump end down.
oUse cardboard ring from the shipping box to protect the floor, walls and door threshold and to assist in
sliding the bed if necessary.
IMPORTANT: If included, move External Cooling System near pump (foot) end of bed as shown below.
Step 3:
•Place side and end panels back on unit as shown below in figure 1 and 2
•Snap both cover sheet and comfort pad to bed as shown below in figure 3
NOTE: Use black screws from Parts Supply Box to secure end panels.
Figure 1
Pump End
Figure 3
L-300 HydroMassage Owner’s Manual, Revision 1.0 • 01/08/18
JTL Enterprises, Inc 1-727-536-5566 • www.HydroMassage.com
Page 12 of 35
Figure 2

Continued:
PRIOR TO CLOSING OUT DELIVERY/UNPACKING PROCEDURE, ENSURE
THAT ALL COMPONENTS ARE SECURE FOR THE NEXT STEPS.
COMPONENTS INCLUDE THE FOLLOWING:
Parts Supply Box External Cooling System If
Applicable
Wired Touchscreen
with
Mounting Arm
NOTE:
•Ensure to include a T-Max controller (if applicable)
•Any additional items as specified on the invoice.
THIS IS THE END OF THE DELIVERY AND UNPACKING INSTRUCTIONS.
External Cooling
Systems Package
L-300 Bed Quick Start Manual V2.0 20180312
JTL Enterprises, Inc 1-727-536-5566 • www.HydroMassage.com
Page 13 of 36

(This section only applies to 340, 350, 350L, 500, and 700 series)
Touchscreen Components Supplied
Part
Image
Touchscreen Monitor & CPU (front view)
Touch Screen Arm
with wiring
(back view)
Touch Screen Arm Support Receiver
(located on top / side of bed frame)
Allen Wrench to tighten touchscreen arm
if necessary
Found in bag attached to frame
Power cord wiring to touchscreen
(can be routed to either side)
L-300 Bed Quick Start Manual V2.0 20180312
JTL Enterprises, Inc 1-727-536-5566 • www.HydroMassage.com
Page 14 of 36

Touchscreen Installation
(This section only applies to 340, 350, 350L, 500, and 700 series)
1. Remove touchscreen from the box and unwrap the touchscreen mounting pole and open supply boxes.
2. Identify all components on previous page
3. Insert touchscreen mounting pole into bed frame
•Touchscreen may be mounted on either side on the bed frame.
4. Run pole power cord through Touchscreen Arm
•You willneed to feed the touchscreen power cord thorugh the bottom of the arm. The power will
be attached to frame in bas as shown below, it can be routed to either side across frame
support depending on whih side touchscreen arm is being installed.
L-300 Bed Quick Start Manual V2.0 20180312
JTL Enterprises, Inc 1-727-536-5566 • www.HydroMassage.com
Page 15 of 36

HydroMassage® Touchscreen Installation
Continued
5. Connect Power Cord to Touchscreen
•Remove wire cover on the rear-left side by removing the 4 Phillips head screws
•Route power cord through wire cover and plug into DC IN port
•Reattach wire cover with the 4 Phillips head screws
NOTE: Be careful not to pinch wires when installing cover
6. Secure cables to arm using wire tie
•Extend touchscreen swivel forward for full range of motion before securing wire tie to ensure proper
positioning of cables.
7. Users may plug headphones into headphone jack on back of touchscreen
8. If installing T-Max or other remote usage controls, make connection at this point.
NOTE: Call HydroMassage® technical support at 727-536-5566 with question.
Secure cable with
tie wrap
L-300 Bed Quick Start Manual V2.0 20180312
JTL Enterprises, Inc 1-727-536-5566 • www.HydroMassage.com
Page 16 of 36

HydroMassage® Initial Start-Up
1. Make sure HydroMassage® power cord is NOT plugged into 220V outlet. If the touchscreen is not
turned on, the bed should never be plugged in at the 220V electrical outlet.
2. Underneath bed, check to ensure two PVC pump unions are tight.
•Prior to adding water, do a quick check of the PVC unions (connections on both sides of the
black pump) underneath the bed to make sure they did not loosen during shipment.
NOTE: Turn clockwise to tighten
3. Unscrew small PVC breather tube, andscrew the large PVC Water Filler Tube (found in Parts Supply
Box) at the foot end of the tank to add water.
4. Add first 5 gal./19 liters of water ONLY (of the total 30.gal./114 liters to be added)
5. Plug the 22V power cord into the 220V wall outlet
IMPORTANT: The touchscreen will power up as the 220V power cord is plugged in. The touchscreen is
now hard wired into the 220 V power.
Two PVC
Pump unions
(white PVC)
Pump
(black)
Side View
Breather Tube
Water Filler
Tube
X
Y
G
Wall Outlet with
NEMA L6-30R
Locking Receptacle
L-300 Bed Quick Start Manual V2.0 20180312
JTL Enterprises, Inc 1-727-536-5566 • www.HydroMassage.com
Page 17 of 36

L-300 Bed Quick Start Manual V2.0 20180312
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Page 18 of 36
Connecting Via Bluetooth
**Important** HydroMassage® Touchscreen must be paired to Bluetooth Module
1. Hold the HydroMassage® Logo in the top left corner and type in 120700 and hit enter. Select
the button for "Advanced Options" on the bottom of theapp.
2. Select the "Bluetooth Manager" button on the left side of screen as shown below.
3. The Bluetooth Manager Window will display like the picture below.

L-300 Bed Quick Start Manual V2.0 20180312
JTL Enterprises, Inc 1-727-536-5566 • www.HydroMassage.com
Page 19 of 36
4. To find the Bluetooth device you want to pair to, you want to locate the Bluetooth Serial sticker on
top of the control box at the rear of the lounge. Match the Bluetooth ID on the control box sticker
with the serial number on the screen and click Pair.
5. After selecting the "Pair"button, a Bluetooth paring request window will display shortly after
(picture below). Do not hit any buttons or do anything on this window as the Bluetooth chip
will automatically connect itself to the tablet and this window will disappear.