HydroQuip BES6000-HC Series User manual

OPERATION & INSTALLATION
MANUAL
BAPTISTRY HEATER AND CONTROL SYSTEM
BES6000-HC & BES6000T-HC SERIES 5.5KW
BES6005-HC & BES6005T-HC SERIES 11.0KW
HYDROQUIP – 510A N. SHERIDAN ST. – CORONA, CA 92880
85-0130 REV.10 05/11

TABLE OF CONTENTS
IMPORTANT SAFETY INSTRUCTIONS 2
PRODUCTFEATURES 5
INSTALLATION/OPERATING CONSIDERATIONS 6
ELECTRICAL INSTALLATION 7
COMPONENT CONNECTIONS 8
FLOAT SWITCH PLUMBING DIAGRAM 9
PRESSURE SWITCH PLUMBING DIAGRAM 10
SYSTEM INTERFACE MODULE 11
PLUMBINGTIPS 12
EQUIPMENT DESCRIPTION 13
STARTUP 15
OPERATION 16
PROBLEMSOLVING 18
WARRANTY 19
HYDROQUIP PART NUMBERS
HQ PART NUMBER DESCRIPTION
BES-6005-HC 11KW HEATER SYSTEM
BES-6000-HC 5.5KW HEATER SYSTEM
CONTROL
BES-6005T-HC 11KW HEATER SYSTEM W/TIMER
SYSTEMS
BES-6000T-HC 5.5KW HEATER SYSTEM W/TIMER
48-0140F-K WATER FILL/LEVEL KIT (FLOAT)
48-0140P-K WATER FILL/LEVEL KIT (PSI SWITCH)
48-0141-K DRAIN CONTROL KIT
KITS
34-0038D25-D REMOTE CONTROL KIT
48-0141C-K WATER LEVEL ASSY. (FLOAT)
48-0148-K WATER LEVEL ASSY. (PSI SWITCH)
48-0143-K WATER FILL ASSY.
ASSEMBLIES
48-0042-K SYSTEM INTERFACE MODULE
85-0130 REV.10 5/11 1

IMPORTANT SAFETY INSTRUCTIONS
WHEN INSTALLING AND USING THIS EQUIPMENT, BASIC SAFETY PRECAUTIONS
SHOULD ALWAYS BE FOLLOWED, INCLUDING THE FOLLOWING:
READ AND FOLLOW ALL INSTRUCTIONS
INSTALLATION CONSIDERATIONS
1. A bonding lug has been provided on the outside of the equipment system electrical
controls box. This lug permits the connection of a No. 8 AWG solid copper bonding
conductor between the equipment system and all other electrical equipment and
exposed metal in the vicinity, as may be needed to comply with local regulations.
2. The equipment system must be installed to provide adequate drainage, and to
prevent water from entering the electrical equipment area. When installing the
equipment system indoors, the floors and structures beneath the installation area
must be protected against water run off.
3. The electrical supply for permanently connected equipment systems that do not have
an internal disconnect must include a suitably rated switch or circuit breaker to open
all ungrounded supply conductors to comply with section 422-20 of the (NEC)
National electric code, ANSI/NFPA 70-1987. The disconnect means must be readily
accessible to the tub occupant but at least 5 feet (1.5m) from the tub water. The
electrical supply for permanently connected equipment systems must also include a
suitably rated ground fault circuit interrupter (GFCI) to comply with article 680-42 of
the national electric code, ANSI/NFPA 70.
4. DANGER - Risk of injury (For cord and plug connected units only).
Do not use an extension cord. The equipment system must be located close enough
to the electrical outlet that an extension cord shall not be required. Use of an
extension cord will seriously degrade the equipment system performance, and can
create a serious electrical hazard.
Never bury the power cord.
To reduce the risk of electric shock, replace a frayed or damaged power cord
immediately. Connect only to a grounded, grounding type receptacle rated at 120
volts, 20 amperes. Never modify the attachment plug to fit other than a grounded,
120 volt, 20 ampere receptacle.
5. DANGER - RISK OF ELECTRIC SHOCK. Do not permit any electrical such as a
light, telephone, radio, or television, within 5 feet of the tub.
6. DANGER - to reduce the risk of injury, do not permit children to use this product
unless closely supervised at all times.
7. WARNING - RISK OF CHILD DROWNING. Exercise extreme caution to prevent
unauthorized access by children. To avoid accidents, ensure that children cannot
use the tub unless they are closely supervised at all times.
85-0130 REV.10 5/11 2

8. WARNING - TO REDUCE THE RISK OF INJURY
A. The water in a tub should never exceed 100f (38c). Before entering the tub the
user should measure the water temperature with an accurate thermometer, since
the tolerance of water temperature-regulating devices may vary as much as +/- 5
f (3c). A water temperatures of 100f (38c) is considered safe for a healthy adult.
Lower water temperatures are recommended for extended use (exceeding 10-15
minutes) and for young children.
B. Since excessive water temperatures have a high potential for causing fetal
damage during the early months of pregnancy, pregnant or possibly pregnant
women should limit tub water temperatures to 100f ( 38c ).
C. The use of alcohol, drugs, or medication before or during tub use may lead to
unconsciousness with the possibility of drowning.
D. Persons suffering from obesity or with a medical history of heart disease, low or
high blood pressure should consult a physician before using a hot tub.
E. Persons using medication should consult a physician before using a hot tub since
some medication may induce drowsiness while other medication may affect heart
rate, blood pressure, and circulation.
F. Because occasional users of the tub may not be aware of all of the potential risks
associated with tub usage, they should be made aware of these important safety
features.
G. The very young, or aged, those with illness, heart conditions or under doctor’s
care should not use the tub unattended. Infants should not be permitted in water
temperatures more than 100f.
H. Prolonged immersion in water that is warmer than normal body temperature can
result in a dangerous condition known as HYPERTHERMIA. The causes,
symptoms, and effects of hyperthermia may be described as follows:
hyperthermia occurs when the internal temperature of the body reaches a level
several degrees above the normal body temperature of 98.6f. The symptoms of
hyperthermia include dizziness, fainting, drowsiness, lethargy, and an increase in
the internal body temperature. The effects of hyperthermia include: (1)
unawareness of impending hazard, (2) failure to perceive heat, (3) failure to
recognize the need to exit the hot tub, (4) physical inability to exit the hot tub, (5)
fetal damage in pregnant women, and (6) unconsciousness resulting in a danger
of drowning. WARNING: the use of alcohol, drugs, or medication can greatly
increase the risk of fatal hyperthermia.
9. DANGER - to reduce the risk of injury to persons in the tub, never remove, or alter in
any way, the grates or covers on the suction fittings in the tub. Never operate the
equipment system if the grates or covers on the suction fittings are broken or
missing.
The water should always flow freely from the hydrotherapy jets within the tub. Any
blockage or restriction of water flow by persons or objects may damage the system
components, create an electrical shock hazard, and/or cause water damage to the
surrounding area. To avoid damage to the pump and heater, the equipment system
must never be operated unless the tub is filled with water to the operating level.
85-0130 REV.10 5/11 3

10. WARNING - the equipment system may be equipped with a ground fault circuit
interrupter (GFCI), mounted on the electrical control box. This GFCI protects against
electrical shock hazard by sensing electrical fault conditions and interrupting the
electric power applied to the equipment system.
Before each use of the tub the GFCI, if provided, should be tested in the following
manner: Turn electric power on, Push the test button. The reset button should pop
outward, indicating that the GFCI is functioning properly. Push the reset button all
the way in, restoring electrical power to the equipment system. If the reset button
does not pop outward when the test button is pushed, a loss of GFCI protection is
indicated. Should this occur, immediately disconnect electrical power from the
equipment system, and discontinue use of the tub until a qualified technician has
identified and corrected the problem.
11. DANGER - risk of electrical shock. Install at least 5 feet (1.5m) from all metal
surfaces. A tub may be installed within 5 feet of metal surfaces if each metal surface
is permanently connected by a solid copper conductor attached to the wire connector
on the control box that is provided for this purpose. A pressure wire connector is
provided on the control box to permit connection of a minimum No. 8 AWG (8.4mm)
solid copper bonding conductor. The bonding conductor should not be smaller the
service conductors supplying the equipment. Connect this point to any metal
enclosures of electrical equipment, metal water pipes, or conduit within 5 feet (1.5m)
of the unit as needed to comply with local requirements.
SAVE THESE INSTRUCTIONS
85-0130 REV.10 5/11 4

PRODUCT FEATURES
1. GROUND FAULT CIRCUIT INTERRUPTER – This device is required for portable tubs as specified in the
national electrical code article 680. The GFCI is designed to protect against potential electrical shock
hazard should a ground fault occur.
2. THERMOSTAT - The thermostat regulates the water temperature of your tub.
3. TIMECLOCK (Optional): Provides timer control over heating and filtering cycles
4. PUMP RECEPTACLE – Connect pump here.
5. POWER AIR SWITCH – Turns the system on and off
6. SAFETY LIGHT CIRCUIT – 120V hot output for 12V light circuit
7. SANITIZER CIRCUIT – Provides a 120V output when pump is running for a water sanitizer
8. HIGH LIMIT - A safety switch that will shut the heater off if the temperature within the heater reaches a
non-adjustable limit. Push to reset.
9. SYSTEM INTERFACE MODULE RECEPTACLE – Provides Auto-Fill and Auto-Drain function. Auto-Fill
Control (PT# 48-0042-K)
10. REMOTE CONTROL RECEPTACLE: Provide remote thermostat control over the system.
11. HEATER ASSEMBLY - Thermostatically controlled and equipped with a high-limit safety shut off.
12. ROCKER SWITCH: Determines operation of the time clock.
13. PLUMBING HEADER ASSEMBLY – Connects the pump to the heater
14. PUMP ASSEMBLY – Pumps water to and from the baptistery
15. BASE – ABS base for mounting equipment
Figure 1.0
85-0130 REV.10 5/11 5

INSTALLATION AND OPERATING CONSIDERATIONS
The equipment control system must be protected from the elements by installing it in a
weather-tight enclosure.
The equipment should be installed so that there is safe access for servicing and routine
maintenance procedures.
The single-speed circulation pump must be installed below the water level unless it is a
self-priming pump.
Connections between the tub and equipment control system should include shut off
valves for servicing and only non-metallic pipe should be used.
Connections between the tub and equipment should be done with flex PVC
Operation of your tub during the warm months of the year may cause the temperatures to
rise inside the equipment compartment. Due to the extensive insulation of some models
it may cause the pumps thermal protection device to automatically turn the pump off for a
short period of time (15-30 minutes) to allow the pump to cool down before automatically
restarting. This cool down feature will not harm your system but serves to protect the
pump from damage. This condition can also be caused by low voltage or by high
altitudes where the air necessary for cooling is much thinner.
ELECTRICAL INSTALLATION
A qualified electrician must make all electrical connections to the equipment control box
in accordance with the National Electrical Code and in accordance with any local
electrical codes in effect at the time of installation. All electrical connections must be
made in accordance with the wiring information contained in this manual, or on the back
of the field wiring access panel of the equipment control box.
The equipment may be designed to operate at 208-240 volts, 60hz. Connections must be
made using copper conductors only. Field provided conductors and circuit breakers or
fuses must be sized to accommodate the total amperage load of the equipment.
WARNING - Improper electrical connections or conductor sizing will create the potential
for an electrical hazard, and may void the warranty.
CAUTION: Use only approved pressure-type wire splicing or connectors suitable for the
size and type of wiring used.
The electrical supply for this product must include a suitably rated switch or circuit
breaker to open all ungrounded supply conductors to comply with section 422-20 of the
National Electrical Code, ANSI/NFPA 70. The disconnecting device must be within sight,
and readily accessible to the user of the tub, but installed at least 5 feet (1.5m) from the
tub. The electrical supply for permanently connected equipment controls must also
include a suitably rated ground fault circuit interrupter (GFCI) to comply with article 680-
42 of the National Electrical Code, ANSI/NFPA 70. Connect a # 8 AWG (8.4mm) solid
copper bonding conductor between the equipment control box bonding lug and all other
electrical equipment and exposed metal in the vicinity, as may be needed to comply with
local regulation.
85-0130 REV.10 5/11 6

240 VOLT INSTALLATION - Permanently Connected Units
1. Remove the faceplate from the control box to allow access to the input wiring.
2. Connect input wiring to the terminal block as shown below. A three wire electrical
service plus ground is required for a 208-240-volt connection (line 1, line 2, neutral,
and ground). Failure to connect a neutral line will cause the control box to
malfunction and may void the warranty.
3. Reinstall the control box faceplate.
120 VOLT INSTALLATION - Permanently Connected Units
1. Remove the faceplate from the control box to allow access to the input wiring.
2. Connect input wiring to the terminal block as shown below. A two wire electrical
service plus ground is required for a 120-volt connection (line 1, neutral, and
ground). Place a 14awg minimum jumper wire between Neutral and Line 2 at the
incoming terminal block. **Heater will not operate without this jumper**
3. Reinstall the control box faceplate.
85-0130 REV.10 5/11 7

BES COMPONENT CONNECTIONS
85-0130 REV.10 5/11 8

FLOAT SWITCH LEVEL KIT PLUMBING DIAGRAM
85-0130 REV.10 5/11 9

PRESSURE SWITCH LEVEL KIT PLUMBING DIAGRAM
85-0130 REV.10 5/11 10

SYSTEM INTERFACE MODULE
SEE NEXT PAGE FOR IMPORTANT TIPS
85-0130 REV.10 5/11 11

PLUMBING AND AUTO-FILL TIPS
PLUMBING TIPS:
•MEASURE TWICE DRILL ONCE
•DRY-FIT PLUMBING BEFORE HOLES ARE DRILLED
•FLEXIBLE PVC SHOULD BE USED BETWEEN
EQUIPMENT AND BAPTISTRY
•ALWAYS USE COMPATIBLE ADHESIVES AND
PRIMERS
AUTO-FILL VALVE TIPS:
•MAY BE INSTALLED ANYWHERE
•VALVE ASSY CAN BE EFFECTED BY WEIGHT,
SUPPORT IF NECESSARY
•FILL ASSY CAN BE PLUMBED VERTICALLY OR
HORIZONTALLY
•TO BYPASS FILL VALVE LOSSEN SMALL BLACK
SCREW NEXT TO SOLENOID
AUTO-DRAIN VALVE TIPS:
•IF SYSTEM IS DRAINING AND FILLING AT THE SAME
TIME FLIP TOGGLE SWITCH ON DRAIN VALVE TO
OPPOSITE POSITION
•DO NOT ATTEMPT TO TURN VALVE BY HAND,
PERMANENT DAMAGE WILL OCCURE.
85-0130 REV.10 5/11 12

EQUIPMENT DESCRIPTION
15”
RAIN/FILL
ONTROL) Control plugs into the receptacle on the side of the control box.
ide protection against potential electrical shock hazard
n
lled at the electrical service panel, a separate sub panel, or built into the
FCI before each use and at least monthly when the tub is not being used
WIDTH = 30”
HEIGTH = 13”
DEPTH =
CONTROL BOX
The control box contains all the electrical components necessary to operate your tub, it
also contains the field wiring compartment. The System Interface Module (D
C
GROUND FAULT CIRCUIT INTERRUPTER (GFCI)
The GFCI is designed to prov
should a ground fault occur.
The installation of a properly sized ground circuit and bonding circuit is still required as
detailed in the electrical installation section of this manual. The GFCI in your installatio
may be insta
control box.
Test the G
regularly.
85-0130 REV.10 5/11 13

Test the GFCI as follows:
1. With the power on, push the test button; the reset button should pop out.
aution - If the GFCI fails to operate in this manner, do not use the tub until a qualified
has corrected the problem.
HERMOSTAT
hen the equipment is operating, the thermostat will control the heater. Initially, adjust
er
ming
e length of time it takes the water to reach desired temperature depends on several
only.
hey do not reflect the actual water temperature. Remember that a small change on the
d a difference of several degrees, so make small adjustments until you find
our preferred temperature. Allow several hours between adjustments for temperatures
EATER
d with a
afety pressure switch that monitors water flow.
The heater operates on demand at the power levels indicated in the table below. It will
shut off when th e wa to flo
Model Heater Voltage Heater Watts Breaker Size
C
service technician
1. To restore power, push the red reset button in.
T
Setting the thermostat controls the temperature of the water. The thermostat is located
on the front of the control box.
W
the thermostat knob to the middle of the “Comfort Zone.” This setting will cause the wat
temperature to rise to approximately 80F (27C). Do not expect to feel hot water co
from the jets.
Th
factors: water temperature at start, ambient air temperature, tub capacity, relative
humidity, type and insulating qualities of a cover and the consistency of electric power
applied.
Any graduations on the scale around the thermostat are intended for reference
T
dial will yiel
y
to stabilize. Use an accurate thermometer to monitor the water temperature.
H
The stainless steel housing contains an electrical heating element and is fitte
s
e thermostat setting is reached or th ter ceases w.
BES-6005/T-HC 208-240 V 11.0 kW 60-80A
he purpose of this switch is to shut off the heater if the water temperature within the
eater reaches a factory-set, non-adjustable limit. After the water cools sufficiently, push
reset. If the switch trips repeatedly, do not use the tub until the problem has been
entified and corrected by a qualified service technician.
BES-6000/T-HC 208-240 V 5.5 kW 40-50A
HIGH LIMIT
T
h
to
id
85-0130 REV.10 5/11 14

SYSTEM INTERFACE RECEPTACLE & MODULE
ystem Interface Module is
stalled.
SYS
These indic rs system.
•HEATE
•PUMP “ inated whenever the system pump is activated.
•HIG L ripped
otrips repeatedly do not use until corrective service is
performed
Illuminated when the system has been mis-wired
oThis is an indication the 120V has been sent up the Neutral line and is a
IMECLOCK (IF EQUIPPED)
Pro sh
the teet s
of opera switch under the timer and are as follows:
1. Timed Heat Mode: The sed on the setting of the timer
2. Thermostatic Heat Mod off with relation to the
mp will activate to
SYSTEM START-UP
nto
otherwise directed by the manufacturer.
or serious
amage to the heater and/or pump may result which can void the warranty.
ssary to press and release the red GFCI Reset button.
IMPORTANT NOTE: It is most importa rated for several minutes
to insure that all air has been removed from the system before the heater is allowed to
perate. Only after full water flow has been established should the thermostat be turned
Provides for operation of Auto-Fill & Auto-Drain options when S
in
TEM DIAGNOSTIC CENTER
ato provide real time diagnostics of the
R “ON” – Illuminated whenever the heater is activated
ON” – Illum
•SYSTEM FUSE – Illuminated when the main system fuse is blown
oPossible indication of pump issue.
H IMIT TRIPPED – Illuminated when the High-Limit safety switch is t
If the switch
•SYSTEM MIS-WIRE –
protective feature. Have an electrician correct the issue to allow
operation.
T
vide timer control over heating and filtration cycles. To activate a timed cycle pu
h on the timer outward, each tooth represent 2 hours of operation. The (2) mode
tion are based on the rocker
system heats and filters ba
e: The pump comes on and
thermostat. If a timed cycle occurs outside a heat call the pu
provide additional filtration.
1. Turn the thermostat located on the control box to the off position.
2. Open all water valves, if equipped, on the inlet and/or outlet to allow water to flow i
the equipment system.
3. Fill the tub to within 8” to 9” of the top, or as
CAUTION: The equipment system must never be operated without water
d
4. Check all plumbing connections for leaks.
5. With the thermostat in the off position, apply power to the control box.
Note: if the control box is equipped with a ground fault circuit interrupter, it may be
nece
nt that the pump be ope
o
up.
85-0130 REV.10 5/11 15

OPERATION
tivate and
water should begin flowing. Allow pump to run until all air is purged from the unit
unit should illuminate.
tion (Indicator will light
l
nce air is purged from the system (pressure
sired
lied.
1.
2.
s Fill/Drain
ssure switch
4.
pplied.
. ss the Fill/Drain button once. After the unit is drained press On/Off button
once to insure that no inadvertent filling or draining can take place.
Operating considerations for BES standalone (option A):
1. For initial start up turn thermostat all the way down and fill tub.
2. Insure that tub has water above highest return and open bleed valve on face of pump
to bleed air from system.
. Turn thermostat DOWN and turn on system power, the pump should ac3
4. Turn the thermostat UP, the heat light on the front of the BES
. Insure pressure switch is properly adjusted to allow heat func5
for heat).
6. Before draining insure that power has been removed from the control.
Operating considerations for BES with Auto Fill (option B):
1. Insure that SYSTEM INTERFACE MODULE (DRAIN/FILL CONTROL) option contro
is securely plugged into BES receptacle. Install air tubing and air button on the
On/Off air switch nipple.
2. Set thermostat all the way down and apply power to unit. If fill valve does not open
and begin filling the tub then press the air button supplied one time.
3. Once the unit is full the fill valve will automatically close, the pump will engage and
the unit should be ready for heating o
switch may require some adjustment).
. Turn the thermostat knob clockwise until the heat engages and set for de4
temperature. The pump will continue to run as long as tub is full and power is app
5. Before draining unit insure that the auto fill has been deselected (press button once)
or that power is removed from BES.
Operating considerations for BES with Auto Fill/Auto Drain (option C):
Insure that SYSTEM INTERFACE MODULE (DRAIN/FILL CONTROL) option is
securely plugged into matching receptacle and that Auto-Drain valve cord is installed.
Install one set of air tubing and air button on the On/Off air switch nipple on the
control system and one set on the Fill/Drain air switch nipple on the Interface Module.
Set the thermostat all the way down and apply power to unit. If neither drain nor fill
valves actuate press On/Off button once. If drain valve starts to open pres
button once after valve reaches full open. Once Fill/Drain is in the correct position the
drain valve should close and the fill valve should open filling the tub.
3. Once the tub is full the fill valve will automatically close, the pump will engage and the
nit should be ready for heating once air is purged from the system (preu
may require some adjustment).
Turn the thermostat clockwise until the heat engages and set for desired
temperature. The pump will continue to run as long as tub is full and power is a
To drain pre5
***Once Fill or Drain is selected you must allow drain valve to travel completely
before switching back or the actuator may stick half way requiring power to be
recycled***
85-0130 REV.10 5/11 16

Operating considerations for BES with Remote Control Auto Fill/Drain (option D):
1. Insure that SYSTEM INTERFACE MODULE (DRAIN/FILL CONTROL) option is
securely plugged into BES receptacle and that Auto-Drain valve cord is installed.
Install one set of air tubing and air button from Remote Control on the On/Off air
BES and Remote Control are set to minimum (fully CCW).
If
y.
ay require
se until the heat light on the Remote
applied.
. Once temp is reached the fill light will again appear, heat light will be off and the
7.
temp display will be blank. Pump will stop.
. Once the tub is empty press On/Off until all indicators are off to insure no inadvertent
n is selected you must allow drain valve to travel completely
before switching back or the unit may stick half way requiring power to be recycled***
Hea r Pressure Switch adjustment:
per
g (if air present open pump bleed valve on face to let air escape).
sure switch knob an additional
½ turn CCW.
urn OFF power and remove pump output wire (black or white wire) from back of pump
otor and insure it is isolated before re-energizing power. Insure that heat indicator does
not come on with the thermostat turned up. If indicator does illuminate immediately
disconnect power, reconnect pump, and repeat steps 1-3.
switch nipple and one set on the Fill/Drain air switch nipple.
2. Insure Remote Control is plugged into receptacle from option control and that both
thermostats on
3. Apply power and if no lights appear on Remote Control press On/Off button once.
drain light illuminates wait for valve to finish rotating and then press Fill/Drain button
once. If fill light is lit allow unit to fill normall
4. The unit is full once the digital display appears on Remote Control. Pump will engage
and the unit should be ready to heat once air is purged (pressure switch m
adjustment).
5. Turn the Remote Control thermostat clockwi
Control engages and set dial for desired temperature. The pump will continue to run
as long as tub is full and power is
6
digital display will display actual temperature. Pump will continue to run.
To drain press Fill/Drain once. Indicators should switch from fill or heat to drain and
8
filling or draining can take place.
***Once Fill or Drai
te
With pump running and thermostat calling for heat if no heat indicator is illuminated
form the following:
1. Insure flow is moving into tub from equipment and that no air bubbles are present at
tub return fittin
2. Insert flat tip screwdriver into slot on top of pressure switch and adjust CCW until
heat engages (if heat indicator flickers continue adjusting until it remains steady).
3. Once heat indicator remains on steadily adjust the pres
T
m
85-0130 REV.10 5/11 17

PROBLEM SOLVING
Equipment system will not operate:
1. Make sure the Power Air Switch is turned “ON”
2. Check the Ground Fault Circuit Interrupter, if equipped, to see if the reset button has
popped out. If it has, press reset button inward. If the GFCI trips repeatedly, contact
a service technician to correct the problem.
3. Check the main circuit breaker panel. If the circuit breaker has tripped reset the
breaker. If the circuit breaker trips repeatedly, contact a service technician to correct
the problem.
4. For cord connected units check the receptacle.
5. Make sure the high-limit has not tripped. Push to reset.
Pump will run but there is no water flow:
1. Make sure system is installed below water level.
2. Make sure all valves are in the open position.
3. Make sure that the filter is clean.
4. Check the suction fittings to make sure that they are not clogged with debris.
5. Check the water level and make sure it is above the jets and at the proper level on
the skimmer opening.
6. Check the pump for trapped air. With the pump running, loosen the pump bleed
screw to release any trapped air. When there is water flow to the jets tighten the
bleed screw securely. You may need to use a sponge to collect the water from the
bleed screw.
Pump runs and there is water flow but no heat:
1. Turn the thermostat to a higher temperature setting. Do not expect to feel hot water
coming from the jets.
2. Check to see if the high limit switch reset button, located on the front of the control
box, has popped outward. If so, reset by pressing inward.
3. Check to make sure that all the valves are open and that there is full flow. Limited
water flow may not activate the pressure switch to allow the heater to come on.
The water will not maintain the proper temperature:
1. A thermal cover is required to maintain the water temperature.
2. Turn the thermostat to a higher setting.
85-0130 REV.10 5/11 18

Limited Warranty
Hydroquip, Inc. warrants these products to be free from defects in material and
workmanship for a period of 1 year from the date of purchase (DOP), under the following
provisions:
From DOP to date of installation (Not to exceed 10 working days after DOP),
products suspected of failure at time of installation may receive a replacement of
component or like product if evaluated by Hydroquip Technical Support with an
authorized service professional at the job site. Hydroquip, Inc. will not cover failure
due to improper installation, unauthorized modification, negligence, abuse, misuse, or
misapplication.
Product failure after installation and up to 30 days from DOP may receive a
component replacement if evaluated by Hydroquip Technical Support and an
authorized service professional at the job site. Hydroquip, Inc. will not warrant heater
elements, heater assemblies with short to ground, fuses, optional controls, or
damaged related to freezing, water chemistry, unauthorized modification, negligence,
abuse, misuse, or misapplication.
Product failure after 30 days and up to 1 year from DOP will be repaired or replaced
at our option. Hydroquip, Inc. will not warrant heater elements, heater assemblies
with short to ground, fuses, or damaged related to normal wear and tear, freezing,
water chemistry, unauthorized modification, negligence, abuse, misuse, or
misapplication.
This warranty extends only to the normal, personal use by the original retail purchaser.
The warranty does not cover any commercial use of this product in any way.
Pump seals, O-Rings, gaskets, are not covered by the Hydroquip, Inc. warranty during
the first 12 months of the warranty period. Some items furnished by Hydroquip, Inc., such
as spa-side controls, may be made by other manufacturers who might have longer
warranty periods.
Hydroquip, Inc. will not be responsible for labor incurred in removing, inspecting,
repairing, or reinstalling this product. Hydroquip, Inc. will not be responsible for labor
incurred for routine maintenance, adjustments, or alterations to the calibration of
electrical components.
Resellers of Hydroquip, Inc. equipment may request pre-authorization to return a product
that is claimed to be defective by calling 951-273-7575 or faxing 800-332-7190. The
authorized service agent must ship the product freight prepaid to Hydroquip, 510A N.
Sheridan St. Corona, CA 92880. Upon repair or replacement the product will be returned
to the sender freight collect. When sent to Hydro-Quip, the product must be
accompanied by the sales receipt or other proof of the purchase date as well as the
sender’s name, mailing address, daytime phone number, and any other information
relating to the claim.
Unless state law expressly provides otherwise, Hydroquip, Inc. will only be responsible
for repair or replacement of its products that are found to be defective as provided above,
and will not bear the cost of any incidental or consequential damages. This warranty
gives you specific legal rights and you may also have other rights that vary from state to
state.
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