IBASE Technology ARD-028-N User manual

ARD-028-N
All-in-One Bar-Type
Digital Signage Display
User’s Manual
Version 1.0
(May 2017)

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ARD-028-N User Manual
Copyright
©2017 IBASE Technology, Inc. All rights reserved.
No part of this publication may be reproduced, copied, stored in a retrieval system, translated
into any language or transmitted in any form or by any means, electronic, mechanical,
photocopying, or otherwise, without the prior written consent of IBASE Technology, Inc.
(hereinafter referred to as “IBASE”).
Disclaimer
IBASE reserves the right to make changes and improvements to the products described in
this document without prior notice. Every effort has been made to ensure the information in
the document is correct; however, IBASE does not guarantee this document is error-free.
IBASE assumes no liability for incidental or consequential damages arising from
misapplication or inability to use the product or the information contained herein, nor for any
infringements of rights of third parties, which may result from its use.
Trademarks
All the trademarks, registrations and brands mentioned herein are used for identification
purposes only and may be trademarks and/or registered trademarks of their respective
owners.

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Compliance
This is a class B product. This product has passed CE tests for environmental
specifications and limits. This product is in accordance with the directives of the
Union European (EU). If users modify and/or install other devices in this equipment,
the CE conformity declaration may no longer apply.
This product has been tested and found to comply with the limits for a Class B
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with manufacturer’s instructions, may cause
harmful interference to radio communications.
WEEE
This product must not be disposed of as normal household waste, in
accordance with the EU directive of for waste electrical and electronic
equipment (WEEE - 2012/19/EU). Instead, it should be disposed of by
returning it to a municipal recycling collection point. Check local
regulations for disposal of electronic products.
Green IBASE
This product is compliant with the current RoHS restrictions and
prohibits use of the following substances in concentrations exceeding
0.1% by weight (1000 ppm) except for cadmium, limited to 0.01% by
weight (100 ppm).
•Lead (Pb)
•Mercury (Hg)
•Cadmium (Cd)
•Hexavalent chromium (Cr6+)
•Polybrominated biphenyls (PBB)
•Polybrominated diphenyl ether (PBDE)

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ARD-028-N User Manual
Important Safety Information
Carefully read the precautions before using the device.
Environmental conditions:
•Lay the device horizontally on a stable and solid surface in case the device may
fall, causing serious damage.
•Leave plenty of space around the device and do not block the openings for
ventilation. NEVER DROP OR INSERT ANY OBJECTS OF ANY KIND INTO
THE VENTIILATION OPENINGS.
•Slots and openings on the chassis are for ventilation. Do not block or cover these
openings. Make sure you leave plenty of space around the device for ventilation.
NEVER INSERT OBJECTS OF ANY KIND INTO THE VENTILATIN OPENINGS.
•Use this product in environments with ambient temperatures between -25˚C and
40˚C.
•DO NOT LEAVE THIS DEVICE IN AN ENVIRONMENT WHERE THE
STORAGE TEMPERATURE MAY GO BELOW -20˚C OR ABOVE 80˚C. This
could damage the device. The device must be used in a controlled environment.
Care for your IBASE products:
•Before cleaning the device, turn it off and unplug all cables such as power in case
a small amount of electrical current may still flow.
•Use neutral cleaning agents or diluted alcohol to clean the device chassis with a
cloth. Then wipe the chassis with a dry cloth.
•Vacuum the dust with a computer vacuum cleaner to prevent the air vent or slots
from being clogged.
WARNING
Attention during use:
•Sharp-pointed articles are prohibited to the panel.
•Do not use this product near water.
•Do not spill water or any other liquids on your device.
•Do not place heavy objects on the top of the device.
•Operate this device from the type of power indicated on the marking label. If you
are not sure of the type of power available, consult your distributor or local
power company.
•Do not walk on the power cord or allow anything to rest on it.
•If you use an extension cord, make sure that the total ampere rating of the
product plugged into the extension cord does not exceed its limits.
Avoid Disassembly
You are not suggested to disassemble, repair or make any modification to the device.
Disassembly, modification, or any attempt at repair could generate hazards and
cause damage to the device, even bodily injury or property damage, and will void any
warranty.

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CAUTION
Danger of explosion if internal lithium-ion battery is replaced by an incorrect type.
Replace only with the same or equivalent type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer’s instructions.
Warranty Policy
•IBASE standard products:
24-month (2-year) warranty from the date of shipment. If the date of shipment
cannot be ascertained, the product serial numbers can be used to determine
the approximate shipping date.
•3rd-party parts:
12-month (1-year) warranty from delivery for the 3rd-party parts that are not
manufactured by IBASE, such as CPU, memory, HDD, power adapter, panel
and touchscreen.
＊PRODUCTS, HOWEVER, THAT FAILS DUE TO MISUSE, ACCIDENT,
IMPROPER INSTALLATION OR UNAUTHORIZED REPAIR SHALL BE
TREATED AS OUT OF WARRANTY AND CUSTOMERS SHALL BE BILLED
FOR REPAIR AND SHIPPING CHARGES.
Technical Support & Services
1. Visit the IBASE website at www.ibase.com.tw to find the latest information about
the product.
2. If you need any further assistance from your distributor or sales representative,
prepare the following information of your product and elaborate upon the
problem.
•Product model name
•Product serial number
•Detailed description of the problem
•The error messages in text or in screenshots if there is any
•The arrangement of the peripherals
•Software in use (such as OS and application software, including the version
numbers)
3. If repair service is required, you can download the RMA form at
http://www.ibase.com.tw/english/Supports/RMAService/. Fill out the form and
contact your distributor or sales representative.

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ARD-028-N User Manual
Table of Contents
Compliance....................................................................................................iii
Important Safety Information.......................................................................iv
WARNING ......................................................................................................iv
CAUTION ........................................................................................................v
Warranty Policy..............................................................................................v
Technical Support & Services ......................................................................v
Chapter 1 General Information................................................................1
1.1 Introduction.............................................................................................2
1.2 Features..................................................................................................2
1.3 Packing List ............................................................................................3
1.4 Optional Accessories ..............................................................................3
1.5 Specifications..........................................................................................4
1.6 Overview.................................................................................................6
1.7 Dimensions.............................................................................................7
Chapter 2 Hardware Configuration.........................................................8
2.1 Essential Installations Before You Begin.................................................9
2.1.1 Memory Installation ..................................................................9
2.1.2 Mini-PCIe & mSATA Cards Installation...................................10
2.1.3 Mounting Brackets Installation................................................11
2.1.4 Pinout for DC Power Input Connector.....................................13
2.2 Setting the Jumpers..............................................................................14
2.2.1 How to Set Jumpers ...............................................................14
2.3 Jumper & Connector Locations on Motherboard...................................15
2.4 Jumpers Quick Reference.....................................................................17
2.4.1 CMOS Data Clearance (JP4)...............................................17
2.4.2 ME Register Clearance (JP5)...............................................18
2.5 Connectors Quick Reference................................................................19
2.5.1 COM RS-232/422/485 Port (CN7)........................................19
2.5.2 Full-Size Mini-PCIe / mSATA Connector (J14).....................20
Chapter 3 Driver Installation .................................................................21

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3.1 Introduction...........................................................................................22
3.2 Intel®Chipset Software Installation Utility..............................................22
3.3 Intel®Graphics Driver Installation..........................................................23
3.4 HD Audio Driver Installation..................................................................24
3.5 LAN Driver Installation ..........................................................................25
3.6 Intel®Trusted Execution Engine Installation..........................................25
3.7 Intel®USB 3.0 Driver Installation...........................................................26
Chapter 4 BIOS Setup............................................................................27
4.1 Introduction...........................................................................................28
4.2 BIOS Setup...........................................................................................28
4.3 Main Settings........................................................................................29
4.4 Advanced Settings................................................................................30
4.4.1 ACPI Settings.........................................................................31
4.4.2 LVDS Configuration................................................................32
4.4.3 iSMART Controller..................................................................33
4.4.4 Super IO Configuration...........................................................35
4.4.5 Hardware Monitor...................................................................39
4.4.6 CPU Configuration..................................................................40
4.4.7 PPM Configuration .................................................................41
4.4.8 IDE Configuration...................................................................42
4.4.9 USB Configuration..................................................................43
4.5 Chipset Settings....................................................................................45
4.5.1 North Bridge...........................................................................45
4.6 Security Settings...................................................................................46
4.7 Boot Settings.........................................................................................48
4.8 Save & Exit Settings..............................................................................50
Appendix ......................................................................................................52
A. I/O Port Address Map............................................................................53
B. Interrupt Request Lines (IRQ)...............................................................56
C. Watchdog Timer Configuration..............................................................57

1
Chapter 1
General Information
The information provided in this chapter includes:
•Features
•Packing List
•Specifications
•Overview
•Dimensions

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ARD-028-N User Manual
1.1 Introduction
ARD-028-N, a product code of IBASE Digital Signage Player series, is an all-
in-one system for general applications. It is a fanless signage player with
Intel®Atom™ E3825 DC processor and an Intel®I210IT Ethernet controller.
The devices outputs through VGA and supports peripherals such as RS-
232/422/485 COM and USB. The device is able to be operated at the ambient
operating temperature ranging from 0 ~ 40 °C, and even from -20 ~ 80 °C for
storage.
1.2 Features
•28” color TFT active matrix, wide LCD with optimum resolution 1920 x
360, and 700 nits brightness
•Intel®Atom™ E3825 DC processor at 1.33GHz with Intel®HD Graphics
(Gen. 7-LP) 4EU integrated
•DDR3L-1333 SO-DIMM, expandable up to 4GB (Non-ECC)
•Ruggedized, fanless and compact design
•CE/FCC Class B, EN50155 (T1) /50121-3-2 (EMC) certified

General Information
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1.3 Packing List
Your ARD-028-N package should include the items listed below. If any of the
items below is missing, contact the distributor or the dealer from whom you
purchased the product.
•ARD-028-N x 1
•Female Terminal Block x 1
•Wall Mount Kit x 1
•Screws for Wall Mount Kit x 8
1.4 Optional Accessories
IBASE provide optional accessories as follows. Please contact us or your
dealer if you need any.
•LAN Port Cable (for M12 Connector) x 1

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1.5 Specifications
Product Name
ARD-028-N
System
Motherboard
IB898
Operating
System
No OS is pre-installed by default.
Options:
•Windows 7 / 8.1 (32-bit & 64-bit)
•Windows Embedded 8
•Linux (Fedora)
CPU
Intel®Atom™ DC Processor E3825 APU at 1.33 GHz, 1 MB
cache
FCBGA1170 (25 x 27 mm)
Chipset
Integrated
Memory
1 x DDR3L-1066 SO-DIMM 2 GB, expandable to 4 GB
(Non-ECC)
Graphics
Intel®HD graphics Gen. 7-LP with 4EU
Super I/O
Nuvoton NCT5523D
Storage
1 x 64GB mSATA (default)
Audio Codec
Realtek ALC269QHD
Power
Requirement
12V DC-in (Optional)
BIOS
AMI BIOS
Watchdog
Watchdog Timer 256 segments, 0, 1, 2…255 sec/min
Chassis
Aluminum & SGCC, black
Mounting
Side mount
Dimensions
(W x H x D)
734.48 x 166.04 x 57.5 mm
(28.92”x 6.54” x 2.26”)
Net Weight
5.4 kg (11.9 lb)
Certificate
CE EMC EN50155 (T1) & EN50121-3-2 / FCC Class B / cULus /
CCC
I/O Ports
DC Input
Terminal block for 12V DC-In
LAN
2 x M12 GbE LAN
USB
2 x USB 2.0
Serial
1 x COM Port (RS-232/422/485, jumperless selection)

General Information
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Expansion
•2 x Mini PCIe slot (full-sized) for WiFi, BT, 4G/LTE, or TV
tuner options
•1 x Mini PCIe slot (half-sized) for mSATA
Environment
Temperature
•Operating: -25 ~ 40 °C (-13 ~ 104 °F)
•Storage: -20~ 80 °C (-4 ~ 176 °F)
Relative
Humidity
5 ~ 90% at 45 °C (non-condensing)
Vibration
Protection
IEC 61373 (Vibration Class B)
All specifications are subject to change without prior notice.

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1.6 Overview
,
Front View
Rear View
I/O View
No.
Name
No.
Name
1
LAN Port (M12 Connector)
4
COM RS-232-422/485 Port
2
DC-In Power Connector
5
USB 2.0 Ports
3
VGA Port
6

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1
W
1.7 Dimensions
Unit: mm

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Chapter 2
Hardware Configuration
The information provided in this chapter includes:
•Essential installations before you begin
•Information and locations of connectors

Hardware Configuration
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2.1 Essential Installations Before You Begin
2.1.1 Memory Installation
There is one SO-DIMM DDR3L memory slots inside ARD-028-N and the
maximum memory is expandable up to 4 GB. If you need to install or replace
a memory module, locate the memory slot inside the device and perform the
following steps.
1. Align the key of your memory module with that on the memory slot and
insert the module slantwise.
2. Gently push the module in an upright position until the clips of the slot click
to hold the module in place when the module touches the bottom of the
slot.
To remove the module, press the clips outwards with both hands.

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2.1.2 Mini-PCIe & mSATA Cards Installation
If you need to replace or install the mini -PCIe / mSATA card, locate the mini
PCIe slot inside the device and perform the following steps.
1. Align the key of your mini-PCIe card / mSATA card to the mini-PCIe
interface (the J14 connector shares mSATA signal), and insert the card
slantwise.
2. Push the card down and fix it with 2 screws of M3 x 3.8 mm.

Hardware Configuration
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2.1.3 Mounting Brackets Installation
Note: Before mounting the system on wall, ensure that you are following all
applicable building and electric codes.
Requirements
When mounting, ensure that you have enough room for power and signal
cable routing. And have good ventilation for power adapter. The method of
mounting must be able to support weight of the ARD-028-N plus the suspend
weight of all the cables to be attached to the system. Use the following
methods for mounting your system:
Selecting the Location
Plan the mounting location thoroughly. Locations such as walkway areas,
hallways, and crowded areas are not recommended. Mount the product to a
flat, sturdy, structurally sound column or wall surface.
The best mounting surface is a standard countertop, cabinet, table, or other
structure that is minimally the width and length of the product. This will reduce
the risk that someone may accidentally wall into and damage the product.
Local laws governing the safety of individuals might require this type of
consideration.
Selecting the type of wall construction
1. Mounting on a hollow wall
•Wood surface
Use construction-grade wood and the recommended minimum
thickness is 38 x 25.4 mm (1.5” x 10”).
Note: This method provides the most reliable attachment for the
product with little risk that the product may come loose or
require ongoing maintenance.
•Drywall
Drywall over wood studs is acceptable.
2. Mounting on a solid concrete or brick wall with flat and smooth surface

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Wall Mount Installation instructions:
1. Turn your ARD-028-N upside down, attach the mounting brackets to the
device, and secure with the supplied 8 screws as below.
2. Then prepare at least four screws (M3, 6 mm) to mount the device on
wall .
You can install ARD-028-N on plastic (LCD monitor), wood, drywall surface
over studs, or a solid concrete or metal plane directly. The types of fasteners
required are dependent on the type of wall construction.
Fasteners are not supplied in the product package. You will need to prepare
the fasteners. Choose fasteners that are rated either Medium Duty or Heavy
Duty. To assure proper fastener selection and installation, follow the fastener
manufacturer’s recommendations.

Hardware Configuration
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2.1.4 Pinout for DC Power Input Connector
•DC Power Input (terminal block)
Pin
Assigment
Pin
Assigment
1
GND
3
+12V
2
Chassis GND
1 3