IBM LEU User manual

i
Title: C79FZMST CreationDate: 06/15/98 22:38:45

Note
Before using this information and the product it supports, be sure to read the “Safety Information,” “Using Your
Computer Comfortably and Safely,” and “Notices” sections of the User's Guide .
First Edition (June 1998)
The following paragraph does not apply to the United Kingdom or any country where such provisions are
inconsistent with local law:
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT ANY
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE LIMITED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow
disclaimers of express or implied warranties in certain transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in new editions of the publication. IBM may make
improvements or changes in the products or the programs described in this publication at any time.
Requests for technical information about IBM products should be made to your IBM Authorized Dealer or your IBM
Marketing Representative.
Copyright International Business Machines Corporation 1998. All rights reserved. Note to U.S. Government
Users – Documentation related to restricted rights – Use, duplication, or disclosure is subject to restrictions set forth in
GSA ADP Schedule Contract with IBM Corp.
Title: C79FZMST CreationDate: 06/15/98 22:38:45

Contents
About This Book ............................ iv
Chapter 1. Updates and Corrections ............... 1
Using the ThinkPad Configuration Program ............. 1
Using the Online User's Guide .................... 2
Backing Up Your System ....................... 3
ConfigSafe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
ThinkPad Web Site or Bulletin Board ............... 3
International Warranty Service Information ........... 3
Corrections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Using a PC Card ............................ 4
Using Power Management ...................... 4
Using Windows 98 ........................... 5
Chapter 2. Solving Computer Problems ............. 7
Frequently Asked Questions ..................... 7
Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . 14
Troubleshooting Charts . . . . . . . . . . . . . . . . . . . . . . . 15
Suspend or Hibernation Problems ............... 16
LCD Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
PC Card Problems ........................ 18
A Printer Problem ......................... 19
External Monitor Problems .................... 19
Port Replicator Problems ..................... 21
Other Option Problems ...................... 23
Software Problems . . . . . . . . . . . . . . . . . . . . . . . . 24
Other Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Chapter 3. Reinstalling the Software for Windows 98 ... 25
Reinstalling Microsoft Windows 98 ................. 26
Reinstalling the ThinkPad Configuration Program for Windows 98 27
Reinstalling the Display Driver for Windows 98 ......... 27
Reinstalling the Audio Device Driver for Windows 98 ...... 28
Copyright IBM Corp. 1998 iii
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About This Book This book provides updates and additions to the information in the
User's Guide . For complete information about your ThinkPad 385XD
computer, read the User's Guide (P/N 05L2143) with this book.
Note
Your ThinkPad computer does not include the following software,
so references to it in the User's Guide do not apply to your
computer:
PC Card support software (CardWizard)
TranXit
Your ThinkPad computer supports only Windows 98. References
to other operating systems in the User's Guide do not apply to
your computer.
iv IBM ThinkPad 385XD Guide for Windows 98
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Updates and Corrections
This chapter updates and corrects the information in the User's
Guide as follows:
Using the ThinkPad Configuration program
Using the Online User's Guide
Backing up your system
Using a PC Card
Using power management
Using Windows 98
Using the ThinkPad Configuration Program
The ThinkPad Configuration program window and some features are
updated. For information about the ThinkPad Configuration program,
read this book rather than the User's Guide .
The ThinkPad Configuration program allows you to set up and
customize to your needs the computer's built-in devices. For
example, you can enable or disable a port, switch between your
computer's LCD and an external monitor, and set the power
management mode.
Copyright IBM Corp. 1998 1
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Updates and Corrections
You can also start ThinkPad
Configuration as follows:
1. Click on Start.
2. Move the cursor to Programs,
ThinkPad; then click on
ThinkPad Configuration.
To start the ThinkPad Configuration program for Windows 98, find
the ThinkPad icon on the right side of the taskbar; then double-click
on the icon. The following window appears:
1Click on one of these buttons to set the power mode to High
Performance mode, Automatic mode, or Customized mode.
2The Display Device buttons. Click on one of these buttons to
set the display output type to the LCD, the external monitor, or
both.
3The Help button displays online help.
4The View Angle buttons. Click on the front view or rear view
(with or without the port replicator) buttons to display the
hardware feature locations.
5The Device buttons. Click on the button of your choice from
the window. If the device is enabled, the red indicator next to
the button is lit. Otherwise, it stays off.
Using the Online User's Guide
The contents of the Online User's Guide are as follows:
Using your computer outside your home country
Using audio features
Using your computer with a battery pack
About PC Cards
System management
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Updates and Corrections
Backing Up Your System
This section provides additional information to the User's Guide for
backing up your system.
ConfigSafe ConfigSafe is an application program that periodically takes
snapshots of your system files. If your computer does not operate
properly after you install a new device driver or software, use
ConfigSafe to restore the last working version of your system files.
Although it might not make your new hardware or software work, it
will set your computer up and running again. This application
protects your data.
ThinkPad Web Site or Bulletin Board
IBM supplies all of the latest hardware device drivers and system
BIOS for your computer on the ThinkPad Web site:
http://www.ibm.com/thinkpad
See the following site for technical support information:
http://www.ibm.com/support
You can also use the IBM bulletin board service.
For more information about electronic service and support
“Chapter 6. Getting Service” in the User's Guide .
International Warranty Service Information
This IBM product is eligible for International Warranty Service (IWS)
wherever your machine type is sold by IBM. Your computer must be
registered to receive international service, however. To register, call
one of the following IWS:
Southeast Asia, Australia, New Zealand, and Hong
Kong: 61-2-9354-4171
Canada, Latin America, and the U.S.: 1-800-497-7426
Europe, Middle East, and Africa: 44-1475-893638
Japan, Korea, China (except Hong Kong), and Taiwan: 81-462-73-7598
Chapter 1. Updates and Corrections 3
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Updates and Corrections
Corrections Note the following corrections:
The Recovery CD does support Windows 98.
The Diskette Factory program does support Windows 98.
Using a PC Card You can use a PC Card without PC Card support software
(CardWizard). For details on how to use a PC Card, see the manual
for Windows 98.
In addition, if you are using a communication card such as a PC
Card modem or a network PC Card, you should not enter your
computer into suspend mode, enter it into hibernation mode, or click
on Stand by in the “Shut Down Window” window.
Note: If you want to enter your computer into suspend mode, first
stop the PC Card in the “PC Card (PCMCIA) Properties”
window as follows:
1. Click on Start, move the cursor to Settings, and click on
Control Panel.
2. Double-click on PC Card (PCMCIA).
3. From the list, select the card you are stopping.
4. Click on the Stop button.
If you remove a communication PC Card from the PC Card slot and
then reinsert it later, it might not work correctly. You need to reboot
your computer.
Using Power Management
For information about power management, see the Online User's
Guide rather than the User's Guide .
In addition, note the following:
Suppose you activate the alarm action as follows:
Notification: Display message
Power level: When the alarm goes off, the computer will Standby.
Now, if your computer enters into suspend or hibernation mode when
the battery is low before the alarm message appears, you see the
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Updates and Corrections
message when the computer resumes. To resume normal operation,
press OK.
Note: You can set the alarm action as follows:
1. Start the ThinkPad Configuration program.
2. Click on Power Management.
3. Click on the Alarm tab.
4. Put a check mark in the Low Battery Alarm check box,
the Critical Low Battery Alarm check box, or both.
5. Set the percentage of the power level.
6. Click on the Alarm Action... button. You can set the
alarm action in the next window.
Using Windows 98 In Windows 98, it takes longer to enter suspend mode and resume to
normal operation than it does in Windows 95. This performance
difference is a result of Windows 98, not the ThinkPad features.
For more information about Windows 98, see the following Web
site: http://www.ibm.com/thinkpad
See the following site for technical support
information: http://www.ibm.com/support
Chapter 1. Updates and Corrections 5
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Updates and Corrections
6IBM ThinkPad 385XD Guide for Windows 98
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