IBM System Storage TS3100 User manual

IBM System Storage TS3100 Tape Library and TS3200
Tape Library
Setup, Operator, and Service Guide
MachineType3573
GA32-0545-12


IBM System Storage TS3100 Tape Library and TS3200
Tape Library
Setup, Operator, and Service Guide
MachineType3573
GA32-0545-12


Note!
Before using this information and the product it supports, be sure to read the general information under "Notices" in the
IBM System Storage TS3100 and TS3200 Tape Library Setup, Operator, and Service Guide.
To ensure that you have the latest publications, visit the web at http://www.ibm.com/storage/.
This edition applies to the IBM System Storage TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and
Service Guide, GA32-0545-12, and to the subsequent releases and modifications until otherwise indicated in new
editions.
© Copyright IBM Corporation 2007, 2012.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Read This First
This product may not be certified in your country for connection by any means
whatsoever to interfaces of public telecommunications networks. Further
certification may be required by law prior to making any such connection.
Please contact IBM for information.
Minimum Firmware Levels for Common Library Features
Table 1. Minimum Firmware Levels for common Library features
Feature Minimum Firmware Level(s) Required
Internet Protocol Security (IPsec) Library firmware must be greater than A.40
Feature Codes 8049, 8148, and 8149 (LTO
HH Tape Drives)
Library firmware level must be at A.40, or
greater, to support Feature Codes 8049, 8148,
and 8149 (LTO HH Tape Drives).
LTO 6 Tape Drive Library firmware must be at B.50 or greater
to support the Ultrium 6 drives. Ensure the
minimum version required to support
Ultrium 6 tape drives are installed on the
host. Ensure that any host applications and
software using their own device drivers are
at the minimum level required to support
Ultrium 6 tape drives.
LTO 5 Tape Drive Library firmware must be at 9.00, or greater,
to support the Ultrium 5 drives. If using the
IBM Tape Device Driver or ITDT (IBM Tape
Diagnostic Tool), ensure the minimum
version required to support Ultrium 5 tape
drives are installed on the host. Ensure that
any host applications and software using
their own device drivers are at the minimum
level required to support Ultrium 5 tape
drives.
Library BCR (Bar Code Reader) Libraries manufactured after May 2010 may
have a BCR that requires a minimum level
of library firmware. The minimum level of
firmware for these libraries is 9.00. Attempts
to downlevel these libraries below 9.00 will
be blocked by the library.
Dedicated Cleaning Slot removal Library firmware level must be greater than
1.95.
Encryption Library firmware level must be 4.0 or
greater.
Drive firmware level must be 74H4 or
greater.
Key Path Diagnostics Library firmware level must be greater than
6.3.
© Copyright IBM Corp. 2007, 2012 iii
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Table 1. Minimum Firmware Levels for common Library features (continued)
Feature Minimum Firmware Level(s) Required
Path Failover (for one activation key for
both Control Path Failover and Data Path
Failover)
LTO 4 Tape Drives: No minimum level of
firmware is required.
LTO 3 Tape Drives: Drive firmware must be
greater than 73P5.
Library firmware levels greater than 1.95,
but not greater than 8.xx support Path
Failover on the TS3200 (3573-L4U) and Full
High drives. Library firmware levels greater
than 8.xx support Path Failover on the
TS3100 and TS3200 (3573-L2U and 3573-L4U)
for both Full High and Half High drives.
Secure Socket Layer (SSL) over Encryption
Key Manager (EKM)
Library firmware must be 6.3 or higher
Accessing Online Technical Support
For online Technical Support for your Library, visit:
http://www.ibm.com/support/.
Registering for My Notification
My Notification registration provides email notification when firmware levels have
been updated and are available for download and installation. To register for My
Notification:
1. Visit the web at http://www-01.ibm.com/software/support/einfo.html.
2. Click My Notifications.
Note: Library firmware and tape drive firmware are verified and released
together. When updating to the latest firmware, verify that all installed
components such as tape drive(s), and library are at the latest levels
noted on the Support web site. Mixing different levels of library and tape
drive firmware is not supported and may cause unpredictable results.
Sending Us Your Comments
Your feedback is important in helping to provide the most accurate and highest
quality information. To submit any comments about this book or any other
TS3100/TS3200 documentation:
vSend your comments by e-mail to [email protected]. Be sure to include the
following information:
– Exact publication title and version
– Publication form number (for example, GA32-1234-02)
– Page, table, or illustration numbers that you are commenting on
– A detailed description of any information that should be changed
Contacting IBM Technical Support
In the USA: Call 1-800-IBM_SERV (1-800-426-7378).
iv TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide

Note: Before calling, complete all the steps in "Contacting IBM Technical Support"
in chapter 9.
All other Countries/Regions: Visit http://www.ibm.com.
To open a Service Request online: Under Support & downloads, click on Open a
service request.
Summary of Changes
Table 2. Information added to the GA32-0545-12 edition
vSupport for LTO 6
– Specifications for Ultrium 6 drives
Table 3. Information added to the GA32-0545-11 edition
vSupport for IPsec protocol
– IPsec configuration menu added to Web User interface
– Menu includes IPsec settings, IPsec policy, IKE settings, and ICMPv6 selectors
Table 4. Information added to the GA32-0545-10 edition
New Ultrium Half High drives:
vFeature Code 8148 - Ultrium 4 HH Fibre Drive V2
– 8Gb/s Fibre Channel, singe port
vFeature Code 8149 - Ultrium 4 HH SS Drive V2
– 6Gb/s SAS, dual port
vFeature Code 8049 - Ultrium 3 HH SAS Drive V2
– 6Gb/s SAS, dual port
Read This First v
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Table 5. Information added to the GA32-0545-09 edition
vUltrium 5 Full High drives:
– 8 Gb/s Fibre Channel - single port
– 6 Gb/s Serial Attached SCSI (SAS) - dual port
vUltrium 5 Half High drives:
– 8 Gb/s Fibre Channel - single port
– 6 Gb/s SAS - dual port
vUltrium 5 media:
– 1500 GB data capacity
– 3000 GB data capacity with 2:1 compression
vPath Failover feature enhancements:
– Support for Half High drives
– Support for TS3100 (3573-L2U)
vAudit Logging
– The Configure Library SNMP web page includes the option to enable Audit Logging.
– When SNMP and Audit Logging are enabled, the library will send a trap for library
and drive Configuration Change events.
vUpdated SNMP MIB information
– Configuration Change events
– Library Login events
– Library Logout events
vi TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide

Contents
Read This First ...........iii
Minimum Firmware Levels for Common Library
Features ...............iii
Accessing Online Technical Support ......iv
Registering for My Notification ........iv
Sending Us Your Comments .........iv
Contacting IBM Technical Support .......iv
Summary of Changes ...........v
Figures ...............xi
Tables ...............xv
Safety and Environmental Notices xvii
Danger Notice .............xvii
Caution Notice.............xvii
Laser Safety and Compliance ........xix
Class I Laser Product ..........xix
Performing the Safety Inspection Procedure . . . xix
Rack Safety ..............xx
Product Recycling and Disposal .......xxii
Battery Return Program .........xxiv
Monitor Recycling or Disposal .......xxv
Cautions and Regulatory Compliance Statements
forNEBS..............xxvi
Preface ..............xxix
Related Publications ...........xxix
Chapter 1. Product Description ....1-1
Front Panel ..............1-1
Rear Panel ..............1-3
Bar Code Reader ............1-5
Encryption ..............1-5
Supported Internet Protocols ........1-6
SNMP Messaging ............1-6
SNMP Traps .............1-6
Maximum Library Storage Capacity and Data
Transfer Rate .............1-7
Ultrium Tape Drives ...........1-8
Speed Matching ...........1-9
Channel Calibration ..........1-10
Power Management ..........1-10
Media ...............1-10
Library Specifications ..........1-11
Product Environment ..........1-13
Supported Servers, Operating Systems, and
Software ...............1-13
Supported Device Drivers .........1-14
Chapter 2. User Interfaces ......2-1
Operator Control Panel ..........2-1
Operator Control Panel Philosophy .....2-1
Power-ON Display...........2-2
Note about the Front Panel LEDs ......2-2
Input Modes .............2-3
PowerON/OFF ...........2-4
Web User Interface............2-4
Login ...............2-5
System Status ............2-6
Web User Interface Help Pages ......2-8
Logging out of the Web User Interface ....2-8
Chapter 3. Installation Planning ....3-1
Determining the Number of Logical Libraries. . . 3-1
Basic Guidelines ...........3-1
Library Sharing ............3-1
Using Multiple Logical Libraries for Library
Sharing ..............3-2
Using Multiple Control Paths ........3-2
Using Multiple Control Paths for System i,
iSeries, and AS/400 Attachment ......3-2
Using Multiple Control Paths for Path Failover 3-2
Library Partitioning and Element Addressing . . . 3-3
Using Persistent Binding to Ensure SCSI ID
Assignment .............3-7
Logical Unit Number (LUN) Scanning .....3-7
Host Interfaces .............3-7
SCSI Interface ............3-8
SAS Interface ............3-10
Fibre Channel Interface .........3-11
Chapter 4. Installation and
Configuration ...........4-1
Using the Library Configuration Form .....4-1
Installing Your Library ..........4-1
Choosing a Location ..........4-2
Unpacking the Library .........4-2
Verifying the Shipment .........4-3
Installing the Library Foot Pads (for Desktop
Installation ONLY) ...........4-3
Removing and Storing the Shipping Lock . . . 4-4
Rackmounting the Library (for Rack Installation
ONLY)...............4-6
Connecting the Host Interface Cable ....4-14
Connecting a Power Cord ........4-17
Configuring Your Library .........4-17
Choosing Your Configuration Method ....4-18
Using Factory Defaults as Your Configuration 4-18
Configuring Your Library using the Web User
Interface ..............4-18
Configuring Your Library using the Operator
Control Panel ............4-36
Preparing the Host ...........4-36
Verifying the Connection .........4-36
Cartridge Magazines...........4-37
Populating the Library with Data Cartridges 4-41
Inserting the Cleaning Cartridge ......4-42
Registering for My Notification .......4-43
© Copyright IBM Corp. 2007, 2012 vii

Chapter 5. Operations ........5-1
Operator Control Panel Navigation ......5-7
Operator Control Panel Menu Tree ......5-9
Monitor Menu ............5-10
Control Menu ............5-16
Configure Menu ...........5-18
Service Menu ............5-29
Web User Interface Menus .........5-32
Monitor Library Menu .........5-33
Manage Library Menu .........5-42
Configure Library Menu ........5-44
Service Library Menu .........5-69
Import and Export Media during Normal Library
Operation ..............5-77
Configuring I/O Stations and Reserving Slots . . 5-78
Chapter 6. Using Ultrium Media ....6-1
Data Cartridges .............6-1
Cartridge Compatibility .........6-3
Capacity Scaling ...........6-3
WORM (Write Once, Read Many) Cartridges . . . 6-3
WORM Media ............6-3
Data Security on WORM Media ......6-4
WORM Media Errors ..........6-4
Requirements for WORM Capability .....6-4
Cleaning Cartridge............6-4
Cartridge Memory Chip (LTO-CM) ......6-5
Bar Code Label .............6-5
Guidelines for Using Bar Code Labels ....6-7
Write-Protect Switch ...........6-7
Handling the Cartridges ..........6-8
Provide Training ...........6-8
Ensure Proper Packaging ........6-9
Provide Proper Acclimation and Environmental
Conditions .............6-10
Perform a Thorough Inspection ......6-10
Handle the Cartridge Carefully ......6-11
Examples of Cartridge Problems ......6-11
Repositioning or Reattaching a Leader Pin . . . 6-12
Repositioning a Leader Pin .......6-12
Reattaching a Leader Pin ........6-14
Environmental and Shipping Specifications for
Tape Cartridges ............6-18
Disposing of Tape Cartridges ........6-19
Ordering Media Supplies .........6-20
Ordering Bar Code Labels ........6-22
Chapter 7. Troubleshooting .....7-1
Installation Problems ...........7-6
Library Recovery Problem Determination ....7-7
Procedures for Isolating CRU Problems .....7-8
Isolating a Power Supply Problem .....7-8
Isolating Drive Sled Problems.......7-10
Isolating a Library Controller Card vs. Accessor
Enclosure Problem ..........7-11
Isolating Web User Interface Problems ....7-12
Isolating Accessor Scanner Problems ....7-13
Isolating Host Attachment Interface Problems 7-13
Identifying a Suspect Cartridge .......7-14
Chapter 8. Error Codes .......8-1
Chapter 9. Service Procedures ....9-1
Removing Cartridges from Magazine Slots....9-1
Releasing the Magazines Manually ......9-1
IBM TotalStorage Tape Diagnostic Tool (ITDT) . . 9-3
Contacting IBM Technical Support ......9-4
Chapter 10. Check, Adjust, Remove,
and Replace ...........10-1
Tools Required.............10-1
Electrostatic Discharge ..........10-1
Relocating Your Library..........10-1
Removing/Installing/Adding a Tape Drive Sled 10-3
Removing a Tape Drive Sled .......10-4
Installing a Tape Drive Sled .......10-6
Adding a Tape Drive Sled ........10-9
Removing the Slot Blocker - 2U Library ....10-10
Replacing a Power Supply ........10-11
Replacing a Library Controller Card .....10-12
Replacing Cartridge Magazines .......10-14
Replacing Magazine Fiducials .......10-14
Replacing the Library Enclosure ......10-15
Preparing the Defective Library for
Replacement ............10-15
Unpacking and Preparing the Replacement
Library Enclosure ..........10-16
Installing Your Drive(s) in the Replacement
Library Enclosure ..........10-18
Swapping Power Supplies .......10-21
Swapping Library Controller Cards ....10-22
Swapping Cartridge Magazines......10-24
Installing the Replacement Library Enclosure 10-27
Completing the Installation of the
Replacement Library Enclosure ......10-28
Returning the Defective Library Enclosure 10-29
Chapter 11. Optional Features,
Replacement Parts and Power Cords . 11-1
Appendix A. Information for Trained
Service Personnel .........A-1
Internal View of Library..........A-1
Manual Cartridge Removal Procedure .....A-2
Recommended Tools ...........A-2
Before You Begin ............A-2
Beginning Procedure ...........A-3
Removing the Drive Brick from the Sled . . . A-3
Removing the Drive Cover ........A-6
Full-high Drive: Tape Spooled Off Supply Reel . . A-7
Half-high Drive: Tape Spooled Off Supply Reel A-8
Full-high Drive: Tape Pulled from or Broken near
Leader Pin ..............A-9
Half-high Drive: Tape Pulled from or Broken
near Leader Pin ...........A-11
Full-high Drive: Tape Broken in Mid-tape . . . A-13
Half-high Drive: Tape Broken in Mid-tape A-14
Full-high Drive: Tape Tangled along Tape Path A-15
Half-high Drive: Tape Tangled along Tape Path A-18
viii TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide