IBM TotalStorage DS300 User manual

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IBM TotalStorage DS300 and DS400 Quick Installation Guide
Before using this information and the product it supports, read the “IBM Statement of Limited Warranty”
in the IBM Machine Types 1700 and 1701 Warranty and Support Information document on the IBM
®
Documentation CD.
Obtaining the documentation from the IBM Support Web site
All IBM TotalStorage
® documentation that is referred to in this Quick Installation Guide is on the IBM
Documentation CD that comes with the storage subsystem. The storage subsystem might have features
that are not described in the documentation that you received with the unit. The documentation might be
updated occasionally to include information about those features, or technical updates might be available
to provide additional information that is not included in the storage subsystem documentation. These
updates are available from the IBM Web site. To check for updated documentation and technical updates,
complete the following steps.
Note: Changes are made periodically to the IBM Web site. The actual procedure might vary slightly from
what is described in this document.
1. Go to http://www.ibm.com/servers/storage/support/.
2. On the “Support for TotalStorage products” page, under Select your product,in the Product family
field, select Disk storage systems.
3. In the Product field, select DS300 Disk System or DS400 Disk System.
4. Click Go.
5. Under Technical resources,select Documentation.
Before you begin, you should have aplan for how you want to install this storage subsystem into a
storage network. This plan should allow for the data servers, management station, host bus adapters,
switches, and other equipment. See Chapter 2(for TotalStorage DS300) or Chapter 5(for TotalStorage
DS400) in the IBM TotalStorage DS300 and DS400 Hardware Installation and User’s Guide for more
information.
Installing the hardware
To install the hardware, complete the following steps:
1. Remove all packing materials.
2. Install the rails and the DS300 or DS400 storage subsystem into astandard EIA 19-inch rack (see the
printed Rack Installation Instructions document that comes with the storage subsystem for instructions).
3. Install the front bezel on the DS300 or DS400 storage subsystem (see Chapter 10 of the Hardware
Installation and User’s Guide for instructions).
4. Install hard disk drives in the DS300 or DS400 storage subsystem (see Chapter 10 of the Hardware
Installation and User’s Guide for instructions).
5. Connect the power cables that come with the DS300 or DS400 storage subsystem to the power
distribution unit (see “Power cabling” in Chapter 9of the Hardware Installation and User’s Guide for
instructions).
6. Install the small-form-factor pluggable (SFP) modules and connect the Ethernet and Fibre Channel
cables. For instructions, see Chapter 3(for DS300) or Chapter 7(for DS400) of the Hardware Installation
and User’s Guide.

Important: If you want to use the IBM ServeRAID
™ Manager program to manage the DS300 or DS400
storage subsystem, make sure that an Ethernet cable is connected to the management port on each
controller.
7. Turn on the storage subsystem (see “Turning the storage subsystem on and off” in Chapter 9of the
Hardware Installation and User’s Guide for instructions).
Setting up the controller defaults
To set up the RAID controller defaults, complete the following steps:
1. After turning on the storage subsystem, wait until the green controller ready LED is lit; then, from a
management station, open aTelnet session to IP address 192.168.70.123. For the location and a
description of the LED, see the storage subsystem rear view section in Chapter 4(for DS300) or
Chapter 8(for DS400) of the Hardware Installation and User’s Guide.
2. Change to administrator mode by typing administrator,admin,or ad and pressing Enter.
3. When prompted for apassword, enter passw0rd (all lowercase letters with azero, not O, in passw0rd).
4. For Controller Aonly: At the DS300 or DS400 prompt, enter setup.
The Setup wizard prompts you to enter the values for the parameters that are required to configure
the system to connect to alocal network. You can also use the three commands that are described in
the following table.
Table 1. Setup wizard commands
Command Function
abort Quit the Setup wizard without saving changes
back Go to the previous parameter
help Display the current parameter values
If aparameter has adefault value, the prompt displays the value in square brackets ([]). Some
parameters require an arbitrary string, in which case the commands back and abort cannot be used.
In these cases, enclose the string in quotation marks ("").
Use the following information to assign values for the parameters:
hostname
Enter the name that you want to use for the system. Enter back to repeat this prompt.
domain name
Enter the domain to which the system belongs.
SAN name
Enter the Storage Area Network (SAN) to which the system belongs.
timezone
Enter the system time zone.
system date
Enter the system date in the format hh:mm@dd/mm/yy.
define administrator password
Define whether an administrator password is required. If apassword is required, you are
prompted for that password, which you must enter twice. Press Ctrl to leave the password
unchanged. Press Enter twice to not require an administrator password.
define operator password
Define whether an operator password is required.
default gateway
Enter the name or IP address of arouter to which packets are sent if their destinations do not
have routes that are defined in the system. Enter no to clear the default gateway.
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DNS servers
Enter the IP addresses of up to three systems that will act as DNS servers. Enter no to clear
the list of DNS servers.
dhcp Enter yes if aDHCP server will be used to discover the system network values. Enter no if a
DHCP server will not be used.
If you enter yes,the wizard takes you to the finish parameter. If you enter no,the wizard
continues to prompt you for information about the main Ethernet interface of the system.
IP address
Enter the IP address, in x.x.x.x format. You can also define the netmask by typing its width
after the IP address.
Note: For the DS300 storage subsystem, the management interface must be in aseparate
network segment from your iSCSI ports.
netmask
Define the size of the netmask. Any of the common formats are accepted.
Note: If you entered the netmask as part of the IP address in the previous prompt, this
parameter is skipped.
broadcast address
Enter the address to be used for broadcasts. Any of the common formats are accepted.
peer IP address
Enter the IP address for the peer controller, in x.x.x format.
Note: For the DS300 storage subsystem, the management interface must be in aseparate
network segment from your iSCSI ports.
peer netmask
Define the size of the netmask for the peer controller. Any of the common formats are
accepted.
peer broadcast address
Enter the address to use by the peer controller for broadcasts. Any of the common formats are
accepted.
finish Enter yes to apply the values that you have entered, or enter no to return to the first
parameter and change the values that you have entered.
Note: If you changed the management IP address in step 4on page 2, you must open aTelnet session to
the new IP address.
Installing IBM ServeRAID Manager and adding aServeRAID agent
To install the IBM ServeRAID Manager program and add aServeRAID agent for the storage subsystem,
complete the following steps:
1. Install the ServeRAID Manager program on the management station, using the ServeRAID Application
CD that comes with the DS300 or DS400 storage subsystem (see the IBM TotalStorage DS300 and DS400
Software Installation Guide for help with installing ServeRAID Manager).
2. Start the ServeRAID Manager program; then, complete the following steps to add amanagement
station object and aServeRAID agent for the storage subsystem:
a. To add amanagement station object, right-click Networked Storage in the ServeRAID Manager
interface; then, select Add Management Station (see “Adding aremote system object” in the
ServeRAID Manager online help for more information about adding amanagement station).
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b. To add aServeRAID agent, right-click the management station object in the interface and select
Add agent.Use the IP address that you assigned to the storage subsystem in step 4on page 2.
(See “Adding aManagement Station Agent Object” in the ServeRAID Manager online help for
more information about adding an agent.)
Note: Enter the IP address of controller Aor controller B. Only one controller must be added as a
ServeRAID agent.
Installing the controller firmware
The RAID controller firmware is updated occasionally to improve the function or performance of the
RAID controller in the storage subsystem. Obtain the latest firmware before proceeding to the next steps
(see the Software Installation Guide for information about how to locate and download the latest firmware).
Setting IP addresses for DS300 iSCSI ports
To set the IP addresses for the iSCSI ports on the DS300 storage subsystem, complete the following steps:
1. Open aTelnet session to controller Ausing either the default IP address (192.168.70.123) or the IP
address that you assigned in step 4on page 2.
2. Log in as administrator using either the default password (passw0rd) or the password that you
defined in step 4on page 2.
3. To set the IP address for iSCSI port eth2, enter the following commands:
interface manage eth2[x]ip IPaddress
interface manage eth2[x]netmask netmask
interface manage eth2[x]broadcast broadcast
where xis the controller, IPaddress is the IP address that you want to use for that port, and netmask is
the management network subnet address.
4. To set the IP address for iSCSI port eth3, enter the following commands:
interface manage eth3[x]ip IPaddress
interface manage eth3[x]netmask netmask
interface manage eth3[x]broadcast broadcast
where xis the controller, IPaddress is the IP address that you want to use for that port, and netmask is
the management network subnet address.
See the IBM TotalStorage DS300 Problem Determination Guide or IBM TotalStorage DS400 Problem
Determination Guide on the IBM Support Web site for alist of all the available commands.
5. Enter save to save the modified settings.
Configuring the RAID device in ServeRAID Manager
To create aRAID array and configure the access control list for the logical drive, complete the following
steps:
1. In the ServeRAID Manager interface on the management station, in the right pane, click the agent
(which is displayed as acontroller device) that you created in step 2b in “Installing IBM ServeRAID
Manager and adding aServeRAID agent” on page 3. The interface displays the Enclosure View pane
for the storage subsystem.
2. In the upper-right corner of the Enclosure View pane, click the disk icon. The array configuration
menu is displayed.
3. In the array configuration menu, select Create logical drive in anew array;then, click Next.
4. To select the drives that you want in the array (see the “Creating arrays and hot-spare drives” section
in the ServeRAID Manager online help for more information), complete the following steps:
a. Press Ctrl and click each drive that you want in the array.
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b. Click the single arrow to move the drives to the left pane.
c. If you want to create more than one array, click Create New Array at the top of the left pane and
repeat steps 4a on page 4and 4b.
d. When you are finished, click Next.
5. Select the logical drive name, size, and preferred controller that you want; then, if you are finished,
click Next.If you want to create more than one logical drive or change the preferred controller,
complete the following steps (see the “Creating logical drives” section in the ServeRAID Manager
online help for more information):
a. Change the default size to less than the full capacity.
b. Select the preferred controller from the Controller menu.
c. Click Create new logical drive at the bottom of the pane.
d. Select the next logical drive name and size.
e. When you have selected all the names and sizes that you want, click Next.
6. For aTotalStorage DS400, continue to step 7; otherwise, select the authentication options for the
logical drive.
7. To configure the access control list for the logical drive, complete the following steps (see “Defining
initiator information” in the ServeRAID Manager online help for more information):
a. Select Add or Discover new initiators (DS400 only). Awindow opens containing the first entry in
the access control list.
b. If you selected Discover new initiators,in the top line in the window, type or select from the
menu one of the following choices:
vThe worldwide port name (WWPN) for the Fibre Channel host bus adapter (HBA) that the
logical unit number (LUN) will be bound to
vThe iSCSI Qualified Name (IQN) for the iSCSI initiator
c. In the second line in the window, type the alias that you want to use for the entity in the top line.
d. Click OK to accept the information that you entered. Anew access-list-entry window opens.
Repeat steps 7b through 7d for each entry in the access list. When you are finished, click Cancel.
8. Click Next.The mapping pane is displayed. The aliases in the access control list are displayed in tabs
in the right pane; the logical drives are displayed in the left pane.
9. Complete the following steps to associate one or more logical drives with an alias (see “Assigning
logical drives to initiators” in the ServeRAID Manager online help for more information):
a. Highlight the logical drive.
b. Click the alias that you want to associate it with.
c. Click the single arrow in the middle pane to move the drive to the alias, or click the double arrow
in the middle pane to move all the drives to the alias. The drive moves to apoint beneath the alias
in the right pane.
d. Click Next.
e. Click Accept to apply the changes, or click Back to return to the mapping pane to make changes
or to make more associations.
After you complete the associations, the Enclosure View pane is displayed again, and the LUN is
ready for access.
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Getting help and technical assistance
If you need help, service, or technical assistance or just want more information about IBM products, you
will find awide variety of sources available from IBM to assist you. This appendix contains information
about where to go for additional information about IBM and IBM products, what to do if you experience
aproblem with your Eserver
® or IntelliStation ® system or optional device, and whom to call for service,
if it is necessary.
Before you call
Before you call, make sure that you have taken these steps to try to solve the problem yourself:
vCheck all cables to make sure that they are connected.
vCheck the power switches to make sure that the system and any optional devices are turned on.
vUse the troubleshooting information in your system documentation, and use the diagnostic tools that
come with your system. Information about diagnostic tools is in the Hardware Maintenance Manual and
Troubleshooting Guide or Problem Determination and Service Guide on the IBM Documentation CD that
comes with your system.
Note: For some server options, the Hardware Maintenance Manual and Troubleshooting Guide is available
only from the IBM support Web site.
vGo to the IBM support Web site at http://www.ibm.com/support/ to check for technical information,
hints, tips, and new device drivers or to submit arequest for information.
You can solve many problems without outside assistance by following the troubleshooting procedures
that IBM provides in the online help or in the documentation that is provided with your IBM product.
The documentation that comes with Eserver and IntelliStation systems also describes the diagnostic tests
that you can perform. Most Eserver and IntelliStation systems, operating systems, and programs come
with documentation that contains troubleshooting procedures and explanations of error messages and
error codes. If you suspect asoftware problem, see the documentation for the operating system or
program.
Using the documentation
Information about your IBM Eserver or IntelliStation system and preinstalled software, if any, or optional
device is available in the documentation that comes with the product. That documentation can include
printed documents, online documents, readme files, and help files. See the troubleshooting information in
your system documentation for instructions for using the diagnostic programs. The troubleshooting
information or the diagnostic programs might tell you that you need additional or updated device
drivers or other software. IBM maintains pages on the World Wide Web where you can get the latest
technical information and download device drivers and updates. To access these pages, go to
http://www.ibm.com/support/ and follow the instructions. Also, some documents are available through
the IBM Publications Center at http://www.ibm.com/shop/publications/order/.
Getting help and information from the World Wide Web
On the World Wide Web, the IBM Web site has up-to-date information about IBM Eserver and
IntelliStation systems, optional devices, services, and support. The address for IBM xSeries
® and
BladeCenter
® information is http://www.ibm.com/eserver/xseries/. The address for IBM IntelliStation
information is http://www.ibm.com/intellistation/.
You can find service information for IBM systems and optional devices at
http://www.ibm.com/support/.
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Software service and support
Through IBM Support Line, you can get telephone assistance, for afee, with usage, configuration, and
software problems with xSeries servers, BladeCenter products, IntelliStation workstations, and appliances.
For information about which products are supported by Support Line in your country or region, see
http://www.ibm.com/services/sl/products/.
For more information about Support Line and other IBM services, see http://www.ibm.com/services/, or
see http://www.ibm.com/planetwide/ for support telephone numbers. In the U.S. and Canada, call
1-800-IBM-SERV (1-800-426-7378).
Hardware service and support
You can receive hardware service through IBM Services or through your IBM reseller, if your reseller is
authorized by IBM to provide warranty service. See http://www.ibm.com/planetwide/ for support
telephone numbers, or in the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378).
In the U.S. and Canada, hardware service and support is available 24 hours aday, 7days aweek. In the
U.K., these services are available Monday through Friday, from 9a.m. to 6p.m.
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Notices
This information was developed for products and services offered in the U.S.A.
IBM may not offer the products, services, or features discussed in this document in other countries.
Consult your local IBM representative for information on the products and services currently available in
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Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drives
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Maximum memory may require replacement of the standard memory with an optional memory module.
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ServerProven
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Remarque :Cette marque s’applique uniquement aux pays de l’Union Européenne et àla Norvège.
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For proper collection and treatment, contact your local IBM representative.
Battery return program
This product may contain asealed lead acid, nickel cadmium, nickel metal hydride, lithium, or lithium
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In the United States, IBM has established areturn process for reuse, recycling, or proper disposal of used
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In the Netherlands, the following applies.
For Taiwan: Please recycle batteries.
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Electronic emission notices
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Note: This equipment has been tested and found to comply with the limits for aClass Adigital device,
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