IBM eServer BladeCenter JS20 Type 8842 User manual

Welcome. . .
Thank you for buying an
IBM blade server. This blade
This
contains information for setting up,
configuring, and using
your blade server.
For more information about your
BladeCenter components and
features, you can view the
publications on the
Go to http://www.ibm.com/pc/support/.
server takes advantage of IBM
Power Architecture technologies
and features superior performance,
availability, and scalability.
CD or download from the
IBM Support Web site.
Installation Guideand User’s
Documentation
Installation and
User’s Guide
BladeCenter JS20
Type 8842
• Installed and configured the rack according
to the documentation that came with the rack.
• the BladeCenter unit
into the rack. See the documentation provided
with the BladeCenter unit to install the unit
into the rack.
Installed and configured
• Supplied 200 - 240 V ac to the BladeCenter unit.
Before installing the BladeCenter JS20
Type 8842, you should have completed
the following procedures:
• Drives
• Memory modules
• I/O expansion card
See Chapter 7 for more information.
Install options in the blade server:
Install the blade server in the BladeCenter unit.
See Chapter 3 for more information.
Install additional applications according to the
instructions provided with the applications.
Install the operating system.
See Chapter 4 for more information.
Make sure that the BladeCenter management
module and the Ethernet switch module firmware
support the Serial Over LAN (SOL) feature.
See the
for more information.
Serial Over LAN Setup Guide
Establish an SOL session with the blade server. See the
for more information.
Serial Over LAN Setup Guide
The blade server is now
ready to use. Be sure to
register and profile your
blade server on the
IBM Support Web site.

Server Support
Ye s
No
No
Use the problem-solving
information provided with
your server to determine
the cause of the problem
and the action to take.
Flash the latest levels of firmware
code.
You can download this code at
http://www.ibm.com/pc/support/
No
No Software
Ye s
Ye s
Hardware
Check all cables for loose connections
and verify that all optional devices you
installed are on the ServerProven list.
You can view the ServerProven list at
®
http://www.ibm.com/pc/compat/
Server working
properly?
Problem
solved?
Problem
solved?
Hardware or
software problem?
View support telephone numbers at
http://www.ibm.com/planetwide/
View information about IBM support line at
or view support telephone numbers at
http://www.ibm.com/services/sl/products/
http://www.ibm.com/planetwide/
Register your computer. Go to
http://www.ibm.com/pc/register/
Ye s
Problem
solved?

BladeCenter JS20
Type 8842
Installation and User’s Guide
ER s e r v e r


Note: Before using this information and the product it supports, read the general information in
Appendix B, “IBM Statement of Limited Warranty Z125-4753-08 04/2004,” on page 101 and
Appendix C, “Notices,” on page 121.
Second Edition (September 2004)
© Copyright International Business Machines Corporation 2004. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Contents
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . .1
Related documentation . . . . . . . . . . . . . . . . . . . . . .3
The IBM BladeCenter Documentation CD . . . . . . . . . . . . . . .4
Hardware and software requirements . . . . . . . . . . . . . . . .4
Using the Documentation Browser . . . . . . . . . . . . . . . . .5
Notices and statements used in this document . . . . . . . . . . . . . .6
Chapter 2. Preparing the BladeCenter unit . . . . . . . . . . . . . .7
Preinstallation checklist . . . . . . . . . . . . . . . . . . . . . .7
Checking the status of the media tray . . . . . . . . . . . . . . . . .8
Chapter 3. Installing the blade server in the BladeCenter unit . . . . . . .9
Chapter 4. Installing the operating system . . . . . . . . . . . . . .13
Chapter 5. Configuration requirements for the blade server . . . . . . .15
Using the Serial Over LAN (SOL) feature on the blade server . . . . . . . .15
Starting the management and configuration program in the management module 17
Configuring the Gigabit Ethernet controller . . . . . . . . . . . . . . .17
Blade server Ethernet controller enumeration . . . . . . . . . . . . . .18
Configuring the blade server for Fibre Channel boot . . . . . . . . . . .19
Updating the firmware code for the blade server and the service processor . . .20
Determining current blade server firmware code levels . . . . . . . . .20
Updating the firmware code for the blade server service processor . . . . .20
Updating and managing the system flash using Linux service aids . . . . .21
Updating the system flash using Linux . . . . . . . . . . . . . .21
Verifying the system firmware levels using Linux . . . . . . . . . .21
Updating and managing system flash using AIX diagnostics . . . . . . .22
Updating the system flash using AIX . . . . . . . . . . . . . . .22
Committing the temporary firmware image using AIX . . . . . . . . .23
Verifying the system firmware levels using AIX . . . . . . . . . . .23
Using the command-line interface . . . . . . . . . . . . . . . . . .24
Using the simple network management protocol (SNMP) . . . . . . . . .24
Chapter 6. BladeCenter JS20 Type 8842 description . . . . . . . . . .25
Features and specifications . . . . . . . . . . . . . . . . . . . .25
What your IBM BladeCenter JS20 Type 8842 offers . . . . . . . . . . .26
Reliability, availability, and serviceability features . . . . . . . . . . . .27
IBM Director . . . . . . . . . . . . . . . . . . . . . . . . . .28
System-board internal and option connectors . . . . . . . . . . . . . .29
System-board LEDs . . . . . . . . . . . . . . . . . . . . . . .30
Chapter 7. Installing and removing options and customer-replaceable units 31
Installation guidelines . . . . . . . . . . . . . . . . . . . . . .31
System reliability guidelines . . . . . . . . . . . . . . . . . . .31
Handling static-sensitive devices . . . . . . . . . . . . . . . . .32
Removing the blade server from the BladeCenter unit . . . . . . . . . .33
Opening the blade server cover . . . . . . . . . . . . . . . . . . .34
Removing the blade-server bezel assembly . . . . . . . . . . . . . .35
Installing IDE hard disk drives . . . . . . . . . . . . . . . . . . .35
Installing memory modules . . . . . . . . . . . . . . . . . . . .37
© Copyright IBM Corp. 2004 iii

Installing an I/O expansion card . . . . . . . . . . . . . . . . . . .39
Ethernet controller, switch module, and cabling requirements . . . . . . . .41
Replacing the battery . . . . . . . . . . . . . . . . . . . . . .42
Replacing the system-board assembly . . . . . . . . . . . . . . . .45
Completing the installation . . . . . . . . . . . . . . . . . . . . .48
Installing the blade-server bezel assembly . . . . . . . . . . . . . .49
Closing the blade server cover . . . . . . . . . . . . . . . . . .50
Input/output connectors and devices . . . . . . . . . . . . . . . . .50
Chapter 8. Blade server power, controls, and indicators . . . . . . . .51
Turning on the blade server . . . . . . . . . . . . . . . . . . . .51
Turning off the blade server . . . . . . . . . . . . . . . . . . . .52
Blade server controls and LEDs . . . . . . . . . . . . . . . . . .53
Chapter 9. Updating IBM Director . . . . . . . . . . . . . . . . .55
Chapter 10. Solving problems . . . . . . . . . . . . . . . . . . .57
Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . .57
System checkout . . . . . . . . . . . . . . . . . . . . . . . .58
Checkpoint codes . . . . . . . . . . . . . . . . . . . . . . . .59
Firmware error codes . . . . . . . . . . . . . . . . . . . . . .75
Troubleshooting charts . . . . . . . . . . . . . . . . . . . . . .88
CD-ROM drive problems . . . . . . . . . . . . . . . . . . . .88
Power problems . . . . . . . . . . . . . . . . . . . . . . .89
Memory problems . . . . . . . . . . . . . . . . . . . . . . .89
Network connection problems . . . . . . . . . . . . . . . . . .90
Option problems . . . . . . . . . . . . . . . . . . . . . . .90
Service processor problems . . . . . . . . . . . . . . . . . . .91
Light path diagnostics overview . . . . . . . . . . . . . . . . . . .91
Identifying problems using the light path diagnostics . . . . . . . . . .91
Light path diagnostics table . . . . . . . . . . . . . . . . . . .92
Recovering the system firmware code . . . . . . . . . . . . . . . .95
Recovery of system firmware code using service aids . . . . . . . . .95
Starting the TEMP image . . . . . . . . . . . . . . . . . . . .95
Recovering the TEMP image from the PERM image . . . . . . . . . .96
Appendix A. Getting help and technical assistance . . . . . . . . . .99
Before you call . . . . . . . . . . . . . . . . . . . . . . . . .99
Using the documentation . . . . . . . . . . . . . . . . . . . . .99
Getting help and information from the World Wide Web . . . . . . . . . 100
Software service and support . . . . . . . . . . . . . . . . . . . 100
Hardware service and support . . . . . . . . . . . . . . . . . . . 100
Appendix B. IBM Statement of Limited Warranty Z125-4753-08 04/2004 101
Part 1 - General Terms . . . . . . . . . . . . . . . . . . . . . 101
Part 2 - Country-unique Terms . . . . . . . . . . . . . . . . . . . 104
Part 3 - Warranty Information . . . . . . . . . . . . . . . . . . .117
Appendix C. Notices . . . . . . . . . . . . . . . . . . . . . . 121
Edition notice . . . . . . . . . . . . . . . . . . . . . . . . . 121
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Important notes . . . . . . . . . . . . . . . . . . . . . . . . 123
Product recycling and disposal . . . . . . . . . . . . . . . . . . 123
Battery return program . . . . . . . . . . . . . . . . . . . . . 124
Electronic emission notices . . . . . . . . . . . . . . . . . . . . 124
Federal Communications Commission (FCC) statement . . . . . . . . 124
iv BladeCenter JS20 Type 8842: Installation and User’s Guide

Industry Canada Class A emission compliance statement . . . . . . . . 125
Australia and New Zealand Class A statement . . . . . . . . . . . . 125
United Kingdom telecommunications safety requirement . . . . . . . . 125
European Union EMC Directive conformance statement . . . . . . . . 125
Taiwanese Class A warning statement . . . . . . . . . . . . . . . 126
Chinese Class A warning statement . . . . . . . . . . . . . . . . 126
Japanese Voluntary Control Council for Interference (VCCI) statement 126
Power cords . . . . . . . . . . . . . . . . . . . . . . . . . 127
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Contents v

vi BladeCenter JS20 Type 8842: Installation and User’s Guide

Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
© Copyright IBM Corp. 2004 vii

Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
Important:
All caution and danger statements in this documentation begin with a
number. This number is used to cross reference an English caution or
danger statement with translated versions of the caution or danger
statement in the IBM Safety Information book.
For example, if a caution statement begins with a number 1,
translations for that caution statement appear in the IBM Safety
Information book under statement 1.
Be sure to read all caution and danger statements in this
documentation before performing the instructions. Read any additional
safety information that comes with the blade server or optional device
before you install the device.
viii BladeCenter JS20 Type 8842: Installation and User’s Guide