IBM eserver pSeries 7311 D10 User manual

pSeries 7311 Model D10 and Model D20
Service Guide
SA38-0627-00
ERserver
IBM

pSeries 7311 Model D10 and Model D20
Service Guide
SA38-0627-00
ER ser ver
IBM

First Edition (December 2002)
Before using this information and the product it supports, read the information in “Safety Notices” on page vii,
Appendix A, “Environmental Notices”, on page 201, and Appendix B, “Notices”, on page 203.
A reader’s comment form is provided at the back of this publication. If the form has been removed, address comments
to Information Development, Department H6DS-905-6C006, 11501 Burnet Road, Austin, Texas 78758-3493. To send
comments electronically, use this commercial internet address: [email protected]. Any information that you
supply may be used without incurring any obligation to you.
©International Business Machines Corporation, 2002. All rights reserved.
Note to U.S. Government Users -- Documentation related to restricted rights -- Use, duplication or disclosure is subject
to restrictions set forth is GSA ADP Schedule Contract with IBM Corp.

Contents
Safety Notices........................vii
Rack Safety Instructions .....................vii
Electrical Safety .......................viii
Laser Safety Information .....................ix
Laser Compliance ......................ix
Data Integrity and Verification ..................xi
About This Book ......................xiii
ISO 9000 .........................xiii
Accessing Information .....................xiii
Related Publications ......................xiii
Trademarks .........................xiv
Chapter 1. Reference Information .................1
pSeries 7311 Model D10 Overview .................1
Model D10 I/O Subsystem Features .................1
I/O Subsystem PCI-X Slot LED Definitions ..............3
D10 Power ........................4
Subsystem Positioning and Cabling ................6
D10 I/O Subsystem Locations ...................10
7311 Model D10 I/O Subsystem Front Locations............10
7311 Model D10 I/O Subsystem Rear Locations ............11
Model D10 I/O Backplane Locations................12
D10 I/O Subsystem PHB ...................13
D10 Location Codes ......................14
Physical Location Code Table ..................14
7311 Model D10 I/O Subsystem Location Code Table ..........15
pSeries 7311 Model D20 Overview .................16
Model D20 I/O Subsystem Features.................16
Model D20 PCI-X Slots ....................16
Model D20 Power ......................18
Model D20 Location Codes....................33
AIX and Physical Location Code Table ...............33
Model D20Location Code Table .................34
Powering the System On and Off..................36
Power-On Self-Test ......................36
Specifications ........................37
Model D10 Specifications ...................37
Model D20 Specifications ...................38
External AC Power Cables ....................39
Service Inspection Guide ....................40
Chapter 2. Diagnostics Overview .................41
Power and Attention LEDs ....................41
Component LEDs ......................41
Resetting the LEDs .....................41
iii

Checkpoints.........................41
FRU Isolation ........................42
Chapter 3. Maintenance Analysis Procedures (MAPs) ..........43
Chapter 4. Checkpoints ....................45
Chapter 5. Error Code to FRU Index ................47
Chapter 6. Using the Service Processor...............49
Chapter 7. Using System Management Services............51
Chapter 8. Removal and Replacement Procedures ...........53
Safety Considerations .....................53
Handling Static-Sensitive Devices .................54
Stopping the System ......................55
Starting the System ......................55
7311 Model D10 I/O Subsystem Removal and Replacement Procedures.....56
Model D10 FRU Replacement Procedure List ............56
D10 Service Position .....................57
D10 Operating Position ....................57
D10 Front Bezel ......................58
D10 Covers ........................59
D10 PCI Adapters......................61
Hot-Pluggable PCI Adapter...................63
PCI Hot-Plug Manager Access .................71
PCI Adapter or Blank Filler Removal From a Cassette Assembly ......74
Replacing an Adapter in a PCI Adapter Cassette ...........86
Short Adapter or Blank Filler Installation ..............90
Long Adapter Installation ...................106
D10Fan........................120
D10 RIO Cable ......................121
D10 RIO Bus Adapter ....................121
D10 I/O Backplane Assembly .................122
D10 Power Supply .....................123
7311 Model D20 I/O Subsystem Removal and Replacement Procedures ....124
Model D20 FRU Replacement Procedure List ............124
D20 Service Position ....................125
D20 Operating Position ...................126
D20 Service Access Cover ..................127
D20 Front Bezel ......................129
D20 Operator Panel.....................131
D20 Blowers .......................134
D20 Cooling Blowers Cable ..................137
D20 RIO Bus Adapter Assembly ................139
D20 PCI Adapters .....................142
D20 Hot-Plug Disk Drives ...................160
D20 Disk Drive Cage ....................165
D20 Disk Drive Backplane ..................167
iv Eserver pSeries 7311 Model D10 and Model D20 Service Guide

D20 Power Supplies ....................169
D20 Power Supply Bulkhead..................172
D20 I/O Backplane .....................175
Chapter 9. Parts Information ..................179
7311 Model D10 I/O Subsystem..................180
D10 I/O Backplane and Cooling.................180
D10 Power and Cooling ...................182
D10 SPCN, RIO, and Rack Beacon Cables .............184
D10 Rack Mounting Enclosure .................185
Model D20 I/O Subsystem ...................186
D20 I/O Backplane and Cabling.................186
D20 PCI Slots ......................188
D20 Power, RIO ......................190
D20 Operator Panel.....................192
D20 Fans and Disk Drives ..................194
D20 Covers and Brackets...................196
D20 RIO, SPCN, and Rack Beacon Cables .............197
Power Cables........................198
Appendix A. Environmental Notices................201
Product Recycling and Disposal..................201
Environmental Design .....................201
Acoustical Noise Emissions ...................201
pSeries 7311 Model D10 Declared Acoustical Noise Emissions ......201
pSeries 7311 Model D20 Declared Acoustical Noise Emissions ......202
Appendix B. Notices .....................203
Index ..........................205
Contents v

vi Eserver pSeries 7311 Model D10 and Model D20 Service Guide

Safety Notices
A danger notice indicates the presence of a hazard that has the potential of causing
death or serious personal injury. Danger notices appear on the following pages:
vviii
v53
A
caution notice indicates the presence of a hazard that has the potential of causing
moderate or minor personal injury. Caution notices appear on the following pages:
vviii
vviii
vix
vix
v53
v54
Note: For a translation of these notices, see
System Unit Safety Information , order
number SA23-2652.
Rack Safety Instructions
vDo not install this unit in a rack where the internal rack ambient temperatures will
exceed 35 degrees C.
vDo not install this unit in a rack where the air flow is compromised. Any side, front or
back of the unit used for air flow through the unit must not be in direct contact with
the rack.
vCare should be taken to ensure that a hazardous condition is not created due to
uneven mechanical loading when installing this unit in a rack. If the rack has a
stabilizer it must be firmly attached before installing or removing this unit.
vConsideration should be given to the connection of the equipment to the supply
circuit so that overloading of circuits does not compromise the supply wiring or
overcurrent protection. To provide the correct power connection to the rack, refer to
the rating labels located on the equipment in the rack to determine the total power
requirement for the supply circuit.
vAn electrical outlet that is not correctly wired could place hazardous voltage on the
metal parts of the system or the devices that attach to the system. It is the
responsibility of the customer to ensure that the outlet is correctly wired and
grounded to prevent an electrical shock.
vii

Electrical Safety
Observe the following safety instructions any time you are connecting or disconnecting
devices attached to the workstation.
In the system you are about to setup or service:
vThe ac power interface connector is considered the main power disconnect device.
vThis system has redundant power supply capabilities, meaning that it has the ability
to have two power supplies running simultaneously in the same system unit. When
instructed to disconnect the power source, ensure that all power cables have been
unplugged.
DANGER
An electrical outlet that is not correctly wired could place hazardous voltage
on metal parts of the system or the devices that attach to the system. It is the
responsibility of the customer to ensure that the outlet is correctly wired and
grounded to prevent an electrical shock.
Before installing or removing signal cables, ensure that the power cables for
the system unit and all attached devices are unplugged.
When adding or removing any additional devices to or from the system,
ensure that the power cables for those devices are unplugged before the
signal cables are connected. If possible, disconnect all power cables from the
existing system before you add a device.
Use one hand, when possible, to connect or disconnect signal cables to
prevent a possible shock from touching two surfaces with different electrical
potentials.
During an electrical storm, do not connect cables for display stations, printers,
telephones, or station protectors for communications lines.
D05
CAUTION:
This product is equipped with a three-wire power cable and plug for the user’s
safety. Use this power cable with a properly grounded electrical outlet to avoid
electrical shock.
C01
CAUTION:
This unit has more than one power supply cord. To reduce the risk of electrical
shock, disconnect two power supply cords before servicing.
C21
viii Eserver pSeries 7311 Model D10 and Model D20 Service Guide

Laser Safety Information
CAUTION:
This product may contain a CD-ROM, DVD-ROM, or laser module on a PCI card,
which are class 1 laser products.
C30
Laser Compliance
All lasers are certified in the U.S. to conform to the requirements of DHHS 21 CFR
Subchapter J for class 1 laser products. Outside the U.S., they are certified to be in
compliance with the IEC 825 (first edition 1984) as a class 1 laser product. Consult the
label on each part for laser certification numbers and approval information.
CAUTION:
All IBM laser modules are designed so that there is never any human access to
laser radiation above a class 1 level during normal operation, user maintenance,
or prescribed service conditions. Data processing environments can contain
equipment transmitting on system links with laser modules that operate at
greater than class 1 power levels. For this reason, never look into the end of an
optical fiber cable or open receptacle. Only trained service personnel should
perform the inspection or repair of optical fiber cable assemblies and receptacles.
C25, C26
Safety Notices ix

xEserver pSeries 7311 Model D10 and Model D20 Service Guide

Data Integrity and Verification
IBM computer systems contain mechanisms designed to reduce the possibility of
undetected data corruption or loss. This risk, however, cannot be eliminated. Users who
experience unplanned outages, system failures, power fluctuations or outages, or
component failures must verify the accuracy of operations performed and data saved or
transmitted by the system at or near the time of the outage or failure. In addition, users
must establish procedures to ensure that there is independent data verification before
relying on such data in sensitive or critical operations. Users should periodically check
the IBM support websites for updated information and fixes applicable to the system and
related software.
xi

xii Eserver pSeries 7311 Model D10 and Model D20 Service Guide

About This Book
This book provides maintenance information that is specific to the 7311 Model D10 and
Model D20 I/O subsystems, as well as adapters and attached devices that do not have
their own service information. In this book, the I/O subsystems are referred to as the
Model D10 or the Model D20 I/O subsystem.
MAPs that are common to all systems are contained in the
RS/6000 Eserver pSeries
Diagnostic Information for Multiple Bus Systems
.
This book is used by the service representative to repair system failures. This book
assumes that the service representative has had training on the processor subsystem
to which an I/O subsystem is attached, in addition to training on the I/O subsystem
drawer.
ISO 9000
ISO 9000 registered quality systems were used in the development and manufacturing
of this product.
Accessing Information
Documentation for the IBM Eserver pSeries is available online. Visit the IBM Eserver
pSeries Information Center at
http://publib16.boulder.ibm.com/pseries/en_US/infocenter/base.
vTo access the pSeries publications, click Hardware documentation.
vTo view information about the accessibility features of Eserver pSeries hardware
and the AIX operating system, click AIX and pSeries accessibility.
Related Publications
The following publications provide additional information about your system:
vThe
D10 I/O Drawer Installation Guide , order number SA23-1295, contains
information on how to install the Model D10 I/O subsystem.
vThe
D20 I/O Drawer Installation Guide , order number SA23-1296, contains
information on how to install the Model D20 I/O subsystem.
vThe Eserver
pSeries 630 Model 6C4 and Model 6E4 User’s Guide , order number
SA38-0606, contains information to help users use the system, use the service aids,
and solve minor problems.
vThe
RS/6000 Eserver pSeries Diagnostic Information for Multiple Bus Systems ,
order number SA38-0509, contains diagnostic information, service request numbers
(SRNs), and failing function codes (FFCs).
vThe RS/6000 Eserver pSeries Adapters, Devices, and Cable Information for
Multiple Bus Systems
, order number SA38-0516, contains information about
adapters, devices, and cables for your system. This manual is intended to
xiii

supplement the service information found in the RS/6000 Eserver pSeries
Diagnostic Information for Multiple Bus Systems
.
vThe
Site and Hardware Planning Guide , order number SA38-0508, contains
information to help you plan your installation.
vThe
System Unit Safety Information , order number SA23-2652, contains translations
of safety information used throughout this book.
vThe
PCI Adapter Placement Reference , order number SA38-0538, contains
information regarding slot restrictions for adapters that can be used in this system.
Trademarks
The following terms are trademarks of International Business Machines Corporation in
the United States, other countries, or both:
vAIX
vElectronic Service Agent
vEserver
vIBM
vLANstreamer
vPowerPC
vpSeries
vRS/6000
Other company, product, and service names may be trademarks or service marks of
others.
xiv Eserver pSeries 7311 Model D10 and Model D20 Service Guide

Chapter 1. Reference Information
This chapter provides reference information for the Model D10 and Model D20 I/O
subsystems.
pSeries 7311 Model D10 Overview
The Model D10 is a 19-inch, rack-mountable I/O subsystem that is attached to a
processor subsystem drawer to extend the system’s capacity for I/O adapters. The I/O
drawer includes redundant concurrently maintainable power and cooling.
Five PCI-X slots and one PCI slot are available for PCI adapters. PCI adapters are
installed through the rear of the I/O subsystem using PCI adapter cassettes. Because
the PCI slots support hot-pluggable adapters, the I/O subsystem can have adapters
installed without turning off power or removing covers. The Model D10 is 4 EIA units
high and two Model D10s can be installed side-by-side in a 19-inch rack enclosure.
Model D10 I/O Subsystem Features
The following figure shows the I/O subsystem from the front.
2
3
1
5
4
1Cooling Fan 3Power Supply 1, Power Supply
2
2Power cord channel 4Power cord receptacles
1

The following figure shows the I/O subsystem from the rear.
123 456
123 456
78
9
10
1PCI adapter slot 1 6PCI-X adapter slot 6
2PCI-X adapter slot 2 7RIO bus adapter card
Upper connector 0
Lower connector 1
3PCI-X adapter slot 3 8SPCN connector card
Upper connector J15
Lower connector J16
4PCI-X adapter slot 4 9Rack beacon connector
5PCI-X adapter slot 5 10 Power cord channel
D10 Operator Indicators
vLED indicators visible on each PCI adapter cassette
vLED indicators on the I/O subsystem backplane
vAttention/Identify LEDs for power supplies and fans
D10 PCI-X Slots
The Model D10 has six PCI adapter slots. Five PCI-X slots and one PCI slot. Adapters
are installed and removed using a PCI adapter cassette which allows adapters to be
installed without turning off the power or opening the I/O subsystem covers.
The slots are numbered on the rear of the chassis from left to right 1 through 6. PCI
adapters are installed using an adapter cassette. The adapter cassette shows two LEDs
for each adapter. There is a green power indicator LED (upper) and an amber
fault/identify LED (lower). Slot 1 is a 5V PCI slot. Slots 2 through 6 are 3.3V PCI-X.
2Eserver pSeries 7311 Model D10 and Model D20 Service Guide

I/O Subsystem PCI-X Slot LED Definitions
The green LED (viewed on the rear of the PCI adapter cassette when installed) is used
to indicate the state of the PCI slot during removal and replacement of an adapter.
3
2
1
PCI LED (Green) Indication PCI Slot Status Definition
Off Off Slot power is Off. it is safe to
remove or replace adapters.
On (not flashing) On Slot power is On. Do not
remove or replace adapters
Flashing slowly (one flash per
second) Indicates slot has been identified by the software. Do
not remove or replace adapters
at this time.
Flashing rapidly (six to eight
flashes per second) Indicates slot is ready removing or replacing an
adapter.
Chapter 1. Reference Information 3

D10 Power The following figure shows a processor subsystem and two I/O subsystems from the
front. Each unit has two power supplies and two power cords for redundancy. Connect
the power cords from one side of the system to one power distribution bus in the rack.
Connect the power cords from the other side of the system to a different power
distribution bus in the rack. A separate branch power line for each side of the rack must
be utilized to ensure that the systems in a rack keep running if power is interrupted.
11
2
1
3
1Power supplies, power
receptacles 3One 7038 Model 6M2 processor subsystem
2Two Model D10 I/O
subsystems mounted
side-by-side.
Model D10 I/O subsystem has two power supplies. Either power supply is capable of
providing the necessary voltages and currents, independent of the other power supply.
Each power supply provides 5V dc, 3.3V dc, -12V dc, and 5V dc standby. The power
supplies are hot-pluggable and may be changed one at a time while the system is
operational.
4Eserver pSeries 7311 Model D10 and Model D20 Service Guide