IBM Netfinity 3500 Instruction Manual

Netfinity 3500
User's Handbook

Netfinity 3500
User's Handbook
IBM

Note
Before using this information and the product it supports, be sure to read the general
information under Appendix B, “Product Warranties and Notices” on page 221.
First Edition (January 1998)
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS”
WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore,
this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in new editions of the publication. IBM may
make improvements and/or changes in the product(s) and/or the program(s) described in this publication at
any time.
This publication was developed for products and services offered in the United States of America and the
United Kingdom. It is possible that this publication may contain reference to, or information about, IBM
products (machines and programs), programming, or services that are not announced in your country. Such
references or information must not be construed to mean that IBM intends to announce such IBM products,
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Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing
representative.
No part of this publication may be reproduced or distributed in any form or by any means without prior
permission in writing from the International Business Machines Corporation.
 Copyright International Business Machines Corporation 1998. All rights reserved.
Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure
is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.

Contents
Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Lithium Battery Notice ......................... ix
Laser Compliance Statements ..................... x
About This Book ........................... xiii
How This Book is Organized .................... xiii
Notices Used in This Book ...................... xiv
Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Chapter 1. Introducing Your Netfinity 3500 Server ....... 1
Features at a Glance ........................... 3
What Your IBM Netfinity 3500 Server Offers ............ 4
Reliability, Availability, and Serviceability Features ........ 6
Controls and Indicators ......................... 7
Input/Output Connectors . . . . . . . . . . . . . . . . . . . . . . . 10
Chapter 2. Getting Started . . . . . . . . . . . . . . . . . . . . . . 15
Arranging Your Workspace ...................... 16
Using the Stabilizing Feet ....................... 19
Using the CD-ROM Drive ....................... 20
Before You Install Software ...................... 22
Chapter 3. Configuring Your Server ................ 23
Configuration Overview . . . . . . . . . . . . . . . . . . . . . . . . 24
The Configuration/Setup Program .................. 26
Using the Configuration/Setup Utility Program .......... 28
Resolving Configuration Conflicts .................. 42
Configuring the Ethernet Controller ................. 44
Using the SCSISelect Utility ...................... 46
Chapter 4. Installing Options . . . . . . . . . . . . . . . . . . . . 51
Before You Begin ............................ 53
Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Handling Static-Sensitive Devices .................. 55
Preparing to Add Options ....................... 56
Working with Adapters ........................ 59
Working with Memory Modules ................... 63
Installing or Removing Internal Drives ............... 69
 Copyright IBM Corp. 1998 iii

Working with Microprocessors .................... 89
Connecting External Options ..................... 97
Adding Security Options ....................... 108
Completing the Installation ..................... 113
Updating the Server Configuration ................. 115
Chapter 5. Solving Problems . . . . . . . . . . . . . . . . . . . 117
Diagnostic Tools Overview ..................... 118
Running the Diagnostic Test Programs .............. 124
Power-On Self-Test (POST) Messages ............... 125
Power-On Self-Test (POST) Beep Codes .............. 150
SCSI Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Ethernet Controller Messages .................... 153
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Checking the System for Damage ................. 177
Replacing the Battery ......................... 179
Chapter 6. Getting Help, Service, and Information ...... 183
Before You Call for Service ..................... 184
Getting Customer Support and Service .............. 184
Purchasing Additional Services ................... 188
Ordering Publications . . . . . . . . . . . . . . . . . . . . . . . . . 191
Chapter 7. Server Records and Specifications ......... 193
Recording the Identification Numbers ............... 194
Recording Installed Devices ..................... 195
System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . 201
Appendix A. Ethernet Cable Specifications .......... 217
Appendix B. Product Warranties and Notices ......... 221
Warranty Statements . . . . . . . . . . . . . . . . . . . . . . . . . 221
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
iv Netfinity 3500 User's Handbook

Tables
1. Memory Configurations ..................... 65
2. Maximum Allowable Drive Sizes ............... 71
3. Serial Port Connector Pin-Number Assignments ..... 100
4. Parallel Port Connector Pin-Number Assignments .... 101
5. Video Port Connector Pin-Number Assignments ..... 102
6. Keyboard and Auxiliary-Device Port Connectors
Pin-Number Assignments . . . . . . . . . . . . . . . . . . . 103
7. The 68-Pin SCSI Port Connector Pin-Number Assignments 105
8. USB Port Connector Pin-Number Assignments ...... 106
9. Ethernet Connector Pin-Number Assignments ...... 107
10. Ethernet Controller Messages ................. 154
11. Server Identification Numbers ................ 194
12. Internal and External Drives and Devices ......... 195
13. Configuration/Setup Program Defaults and Changes .. 196
14. RAM Default Settings and Changes ............. 200
15. Expansion-Slot Configuration Information ......... 200
16. Microprocessor Switch Settings ............... 209
17. Cabling Specifications for 10BASE-T and 100BASE-TX
Link Segments . . . . . . . . . . . . . . . . . . . . . . . . . . 218
 Copyright IBM Corp. 1998 v

vi Netfinity 3500 User's Handbook

Safety Information
Turn everything OFF.
Attach signal cables to
receptacles.
First, remove power cord from
outlet.
To Disconnect
Turn device ON.
DANGER:
Turn everything OFF.
To Connect
Remove signal cables from
receptacles.
Remove all cables from devices.
Attach power cord to outlet.
First, attach all cables to devices.
In the U.K., by law, the power
cord must be disconnected after the
telephone line cable.
2
In the U.K., by law, the telephone
cable must be connected after the
power cord.
12
1
Electrical current from power, telephone, and communication
cables is hazardous. To avoid shock hazard, connect and
disconnect cables as shown below when installing, moving or
opening the covers of this product or attached devices. The
power cord must be used with a properly grounded outlet.
 Copyright IBM Corp. 1998 vii

Pour deconnecter
Pour connecter
Branchez le cordon d' alimentation
sur la prise murale.
Mettez l' unité sous tension.
DANGER:
Débranchez d' abord le cordon
d' alimentation de la prise murale.
Déconnectez les câbles de signaux
des prises murales.
Déconnectez tous les câbles
de unités.
Mettez tout hors tension. Mettez tout hors tension.
Le courant électrique provenant des câbles d' alimentation,
télephoniques et de transmission peut présenter un danger.
Pour éviter tout risque de choc électrique, connectez et
déconnectez ces câbles comme indiqué ci- dessous lorsque
vous installez ou déplacez ce matériel ou les unités connectées,
ou que vous soulevez un carter.*
Connectez les câbles de signaux
sur les prises murales.
Connectez d' abord tous les câbles
sur les unités.
!
*Le cordon d' alimentation doit être
branché sur un socle de prise de
courant correctement mis à la terre.
viii Netfinity 3500 User's Handbook

Lithium Battery Notice
CAUTION:
Danger of explosion if battery is incorrectly replaced.
When replacing the battery, use only IBM Part Number 33F8354 or
an equivalent type battery recommended by the manufacturer.
The battery contains lithium and can explode if not properly used,
handled, or disposed of.
Do not:
Throw or immerse into water
Heat to more than 100°C (212°F)
Repair or disassemble
Dispose of the battery as required by local ordinances or
regulations.
ATTENTION
Danger d'explosion en cas de remplacement incorrect de la
batterie.
Remplacer uniquement par une batterie IBM de type 33F8354 ou
d'un type équivalent recommandé par le fabricant. La batterie
contient du lithium et peut exploser en cas de mauvaise
utilisation, de mauvaise manipulation ou de mise au rebut
inappropriée.
Ne pas :
Lancer ou plonger dans l'eau
Chauffer à plus de 100°C (212°F)
Réparer ou désassembler
Mettre au rebut les batteries usagées conformément aux
règlements locaux.
Safety Information ix

Laser Compliance Statements
Laser Compliance Statements
This section contains laser compliance statements for the United
States, Canada, and the United Kingdom.
United States, Canada, and United Kingdom
Some IBM server models are equipped from the factory with a
CD-ROM drive. CD-ROM drives are also sold separately as options.
The CD-ROM drive is a laser product. The CD-ROM drive is
certified in the U.S. to conform to the requirements of the
Department of Health and Human Services 21 Code of Federal
Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products.
Elsewhere, the drive is certified to conform to the requirements of
the International Electrotechnical Commission (IEC) 825 and
CENELEC EN 60 825 for Class 1 laser products.
When a CD-ROM drive is installed, note the following.
CAUTION:
Use of controls or adjustments or performance of procedures other
than those specified herein might result in hazardous radiation
exposure.
Opening the CD-ROM drive might result in exposure of hazardous
laser radiation. There are no serviceable parts inside the CD-ROM
drive. Do not open.
Some CD-ROM drives contain an embedded Class 3A or Class 3B
laser diode. Note the following.
DANGER
Laser radiation when open. Do not stare into the beam,
do not view directly with optical instruments, and avoid
direct exposure to the beam.
xNetfinity 3500 User's Handbook

Laser Compliance Statements
Canada
Conformité aux normes relatives aux appareils à laser
L'unité de CD-ROM est un appareil à laser dont la classification est
identifiée par l'étiquette ci-dessous, apposée sur l'unité :
CLASS 1 LASER PRODUCT
LASER KLASSE 1
LUOKAN 1 LASERLAITE
KLASS 1 LASER APPARAT
APPAREIL À LASER DE CLASSE 1
EN 60825
Aux États-Unis, l'unité de CD-ROM IBM est certifiée conforme aux
normes indiquées dans le sous-chapitre J du DHHS 21 CFR relatif
aux produits à laser de classe 1. Dans les autres pays, elle est
certifiée être un produit à laser de classe 1 conforme à la norme IEC
825.
CAUTION:
N'ouvrez pas l'unité. L'utilisateur ne peut effectuer aucun réglage
ni aucune opération de maintenance à l'intérieur.
Les produits à laser de classe 1 ne sont pas considérés comme
dangereux. L'unité de CD-ROM renferme un laser de classe 1 à
l'arséniure de gallium, d'une puissance nominale de 0,14 milliwatt,
fonctionnant dans la gamme de longueurs d'onde de 765 à
815 nanomètres.
Safety Information xi

Laser Compliance Statements
xii Netfinity 3500 User's Handbook

About This Book
This book provides instructions on how to configure your IBM
Netfinity 3500 server and how to install and remove options. This
book also provides information to help you solve many simple
problems that might occur.
How This Book is Organized
Chapter 1, “Introducing Your Netfinity 3500 Server,” provides
detailed information about the features of your server.
Chapter 2, “Getting Started,” provides a general introduction to
using your server. This chapter includes instructions for starting the
server, using the CD-ROM drive, and arranging your workspace.
Chapter 3, “Configuring Your Server,” describes how to use the
Configuration/Setup Utility program to configure your server. This
chapter also provides instructions for using various utility programs
and resolving configuration conflicts.
Chapter 4, “Installing Options,” contains instructions for installing
and removing options, such as memory, adapters, and internal
drives. Instructions for connecting external options are also
included in this chapter.
Chapter 5, “Solving Problems,” includes an overview of the
diagnostic tools, instructions for testing the server, error codes and
messages, and troubleshooting charts. This chapter also contains
information about checking the server for damage and replacing the
battery.
Chapter 6, “Getting Help, Service, and Information,” provides
instructions on how to obtain service and technical assistance for
your Netfinity 3500 server and other IBM products that you might
plan to use. This chapter also contains information about other
publications, products, warranties, and services that IBM offers.
Also included are fax numbers, toll-free telephone numbers, and
access information for electronic bulletin boards, online services, and
the World Wide Web.
 Copyright IBM Corp. 1998 xiii

Notices Used in This Book
Chapter 7, “Server Records and Specifications,” provides a section
to record and update important information about your server,
including serial numbers, key number, and device records.
Whenever you add options to your server, be sure to update the
information in these records. In addition to server records, this
chapter contains the server specifications, such as product
dimensions, environmental operating requirements, the
system-board layout, jumper locations and settings, and switch
settings. This chapter also contains instructions for setting jumpers
and switches.
Appendix A, “Ethernet Cable Specifications,” provides a description
of the cables that you can use to connect the server to an Ethernet,
IEEE Standard 802.3 network.
Appendix B, “Product Warranties and Notices,” contains warranty
information, notices, and trademarks.
A glossary and an index follow the appendixes.
Notices Used in This Book
This book contains notices to highlight information or provide safety
information:
Notes
These notices provide important tips, guidance, or advice.
Attention
These notices indicate possible damage to programs, devices, or
data. An attention notice is placed just before the instruction or
situation in which damage could occur.
Caution
These notices indicate situations that can be potentially
hazardous to you. A caution notice is placed just before
descriptions of potentially hazardous procedure steps or
situations.
xiv Netfinity 3500 User's Handbook

Related Publications
Related Publications
In addition to this book, the following publications come with your
Netfinity 3500 server:
The IBM Service and Support pamphlet contains important
information and phone numbers to call for different types of
support for your server.
The ServerGuide package, which contains several CD-ROMs,
describes the advantages of IBM ServerGuide and describes how
to use the ServerGuide software.
The Netfinity 3500 Setup and Installation booklet contains
detailed information about setting up your server, attaching
cables, and installing an operating system.
The IBM Netfinity 3500 Hardware Maintenance Manual Supplement is
available for purchase. This manual contains error codes, advanced
diagnostic procedures, and a parts catalog for most models. This
manual is intended for the trained service technicians. (Diagnostic
diskettes are not included.)
The following publications pertain to the server's Ethernet controller.
They are available for purchase.
IBM LAN Technical Reference IEEE 802.2 and NETBIOS API,
SC30-3587
IBM Transmission Control Protocol/Internet Protocol Version 2.1 for
DOS: Programmer's Reference, SC31-7046
IBM LAN Server Command and Utilities, S10H-9686
Guide to LAN Server Books, S10H-9688
DOS LAN Services and User's Guide, S10H-9684
About This Book xv

Related Publications
Additional publications are available for purchase from IBM. For a
list of publications available in your country:
In the U.S., Canada, and Puerto Rico, call 1-800-879-2755.
In other countries, contact your IBM reseller or IBM marketing
representative.
xvi Netfinity 3500 User's Handbook

Chapter 1. Introducing Your Netfinity 3500 Server
We appreciate your decision to purchase an IBM Netfinity 3500
server. Your Netfinity 3500 server is a high-performance, symmetric
multiprocessing (SMP) server. It is ideally suited for networking
environments that require superior microprocessor performance,
efficient memory management, flexibility, and large amounts of
reliable data storage.
Performance, ease of use, reliability, and expansion capabilities were
key considerations during the design of your server. These design
features make it possible for you to customize the server hardware
to meet your business needs of today, while providing flexible
expansion capabilities for the future.
Your IBM Netfinity 3500 server comes with a three-year limited
warranty and IBM Start Up Support. If you have access to the
World Wide Web, you can obtain up-to-date information about your
Netfinity 3500 server model and other IBM server products at the
following World Wide Web address:
http://www.us.pc.ibm.com/server/
Your server serial number and model number are located near the
bottom of the front bezel. Write these numbers in the spaces
provided in “Recording the Identification Numbers” on page 194.
You will need these numbers when you register your server with
IBM. After you register your server, you can receive information
about updates, performance tips, and compatibility. To register
your server, go to the following World Wide Web address:
http://www.pc.ibm.com/register
For service, assistance, or additional information about IBM Start Up
Support and the World Wide Web, see Chapter 6, “Getting Help,
Service, and Information” on page 183.
If you have not yet set up your server, refer to the Setup and
Installation booklet for detailed information about attaching cables
and installing an operating system.
 Copyright IBM Corp. 1998 1

This chapter contains an overview of the server features and
components.
CAUTION:
Two people are required to move or lift the server. Therefore, to
avoid possible injury while moving or lifting the server, ask
another person to help you.
This chapter contains:
Features at a Glance ........................... 3
What Your IBM Netfinity 3500 Server Offers ............ 4
Reliability, Availability, and Serviceability Features ........ 6
Controls and Indicators ......................... 7
Server Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Input/Output Connectors . . . . . . . . . . . . . . . . . . . . . . . 10
2Netfinity 3500 User's Handbook