IBM x3455 - System - 7984 User manual

Welcome.
This server
contains information for setting
up and configuring your server.
For detailed information about
your server, view the publications
on the
You can also find the most
current information about your
server at http://www.ibm.com/servers/
eserver/support/xseries/index.html.
Installation Guide
Documentation
CD.
Installation Guide
System x3455
Types 7984 and 7986
Turn off the server
and install options.
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start correctly?
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flow chart on the reverse
side of this page.
Start the server.
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start correctly?
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Install the server in the rack cabinet
and cable the server and options;
then, restart the server.
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server setup
completed?
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install the operating
system?
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to register the server.
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http://www.ibm.com/servers/
eserver/support/xseries/
index.html.
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No
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to set up and
configure hardware.
Go to the Server Support
flow chart on the reverse
side of this page.
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such as IBM systems
management software
and IBM ServeRAID
programs

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No
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information that comes with
the server to determine
the cause of the problem
and the action to take.
Update the firmware to the
latest level.
You can download firmware from
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eserver/support/xseries/
index.html
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No Software
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Hardware
Check all cables for loose connections
and verify that all optional devices you
installed are on the ServerProven list at
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serverproven/compat/us/.
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solved?

System x3455 Ty p es 7984 and 7986
Installation Guide


Note: Before using this information and the product it supports, read the general information in Appendix B, “Notices,” on page 73,
and the Warranty and Support Information document on the IBM System xDocumentation CD.
First Edition (September 2006)
©Copyright International Business Machines Corporation 2006. All rights reserved.
US Government Users Restricted Rights –Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Contents
Safety ............................v
Chapter 1. Introduction ......................1
The IBM System xDocumentation CD.................2
Hardware and software requirements ................2
Using the Documentation Browser .................2
Notices and statements in this document ................3
Features and specifications .....................4
Major components of the System x3455 Types 7984 and 7986 server .....6
Chapter 2. Installing optional devices ................7
Installation guidelines .......................7
System reliability guidelines....................8
Handling static-sensitive devices ..................8
Removing the cover .......................9
Removing an air baffle ......................10
Installing amemory module ....................11
Installing adrive in the rear hard disk drive cage ............14
Removing the rear hard disk drive cage assembly ...........15
Installing the drive.......................16
Installing the rear hard disk drive cage assembly ...........17
Installing aCD or DVD drive ....................17
Installing an additional microprocessor ................20
Installing an adapter .......................24
Completing the installation.....................27
Connecting the cables .....................29
Updating the server configuration .................31
Chapter 3. Server controls, LEDs, and power.............33
Front view ..........................33
Rear view ...........................35
Server power features ......................36
Turning on the server .....................36
Turning off the server .....................36
Chapter 4. Configuring the server .................39
Using the ServerGuide Setup and Installation CD ............39
Installing your operating system without using ServerGuide ........40
Using the Configuration/Setup Utility program .............40
Using the baseboard management controller ..............40
Using the baseboard management controller firmware update program ....41
Chapter 5. Updating IBM Director .................43
Chapter 6. Solving problems ...................45
Diagnostic tools overview .....................45
POST beep codes .......................46
POST error codes........................46
Troubleshooting tables ......................57
CD or DVD drive problems ...................57
General problems .......................58
Hard disk drive problems ....................59
Intermittent problems......................59
©Copyright IBM Corp. 2006 iii

USB keyboard, mouse, or pointing-device problems ..........60
Memory problems .......................61
Microprocessor problems ....................62
Monitor or video problems ....................63
Optional-device problems ....................65
Power problems .......................66
Serial port problems ......................67
ServerGuide problems .....................67
Software problems ......................68
Universal Serial Bus device problems ...............68
System-board error LEDs and light path button .............69
Appendix A. Getting help and technical assistance ..........71
Before you call .........................71
Using the documentation .....................71
Getting help and information from the World Wide Web ..........72
Software service and support ...................72
Hardware service and support ...................72
IBM Taiwan product service ....................72
Appendix B. Notices ......................73
Trademarks ..........................73
Important notes.........................74
Product recycling and disposal ...................75
Battery return program ......................76
Electronic emission notices ....................77
Federal Communications Commission (FCC) statement .........77
Industry Canada Class Aemission compliance statement ........77
Australia and New Zealand Class Astatement ............77
United Kingdom telecommunications safety requirement.........77
European Union EMC Directive conformance statement .........77
Taiwanese Class Awarning statement ...............78
Chinese Class Awarning statement ................78
Japanese Voluntary Control Council for Interference (VCCI) statement ...78
Index ............................79
iv System x3455 Types 7984 and 7986: Installation Guide

Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat udit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
©Copyright IBM Corp. 2006 v

Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
Important:
All caution and danger statements in this documentation begin with a
number. This number is used to cross reference an English caution or
danger statement with translated versions of the caution or danger
statement in the IBM Safety Information book.
For example, if acaution statement begins with anumber 1,
translations for that caution statement appear in the IBM Safety
Information book under statement 1.
Be sure to read all caution and danger statements in this
documentation before performing the instructions. Read any additional
safety information that comes with your server or optional device before
you install the device.
vi System x3455 Types 7984 and 7986: Installation Guide

Statement 1:
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid ashock hazard:
vDo not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
vConnect all power cords to aproperly wired and grounded electrical
outlet.
vConnect to properly wired outlets any equipment that will be attached to
this product.
vWhen possible, use one hand only to connect or disconnect signal
cables.
vNever turn on any equipment when there is evidence of fire, water, or
structural damage.
vDisconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
vConnect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.
To Connect: To Disconnect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
Safety vii

Statement 2:
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has
amodule containing alithium battery, replace it only with the same module
type made by the same manufacturer. The battery contains lithium and can
explode if not properly used, handled, or disposed of.
Do not:
vThrow or immerse into water
vHeat to more than 100°C (212°F)
vRepair or disassemble
Dispose of the battery as required by local ordinances or regulations.
viii System x3455 Types 7984 and 7986: Installation Guide

Statement 3:
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
vDo not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
vUse of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Appareil A Laser de Classe 1
`
Safety ix

Statement 4:
≥18 kg (39.7 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb)
CAUTION:
Use safe practices when lifting.
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
1
2
xSystem x3455 Types 7984 and 7986: Installation Guide

Statement 8:
CAUTION:
Never remove the cover on apower supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect aproblem with one of these parts, contact
aservice technician.
Statement 26:
CAUTION:
Do not place any object on top of rack-mounted devices.
Statement 27:
CAUTION:
Hazardous moving parts are nearby.
Safety xi

Statement 28:
CAUTION:
The battery is alithium ion battery. To avoid possible explosion, do not burn
the battery. Exchange it only with the IBM-approved part. Recycle or discard
the battery as instructed by local regulations. In the United States, IBM has a
process for collection of this battery. For information, call 1-800-426-4333.
Have the IBM part number for the battery unit available when you call.
xii System x3455 Types 7984 and 7986: Installation Guide

Chapter 1. Introduction
This Installation Guide contains instructions for setting up your IBM
® System x3455
Type 7984 or 7986 server and basic instructions for installing some optional
devices. More detailed instructions for installing optional devices are in the User’s
Guide on the IBM System xDocumentation CD that comes with the server. This
document contains information about:
vSetting up and cabling the server
vStarting and configuring the server
vInstalling some optional devices
vSolving problems
If firmware and documentation updates are available, you can download them from
the IBM Web site. The server might have features that are not described in the
documentation that comes with the server, and the documentation might be updated
occasionally to include information about those features, or technical updates might
be available to provide additional information that is not included in the server
documentation. To check for updates, go to http://www.ibm.com/servers/eserver/
support/xseries/index.html, select System x3455 from the Hardware list, click Go,
and then click the Download tab. For firmware updates, click the Download tab.
For documentation updates, click the Install and use tab, and click Product
documentation.
Note: Changes are made periodically to the IBM Web site. Procedures for locating
firmware and documentation might vary slightly from what is described in this
document.
The server comes with an IBM ServerGuide Setup and Installation CD to help you
configure the hardware, install device drivers, and install the operating system.
The server comes with alimited warranty (see the IBM Warranty and Support
Information document on the IBM System xDocumentation CD). You can obtain
up-to-date information about the server at http://www.ibm.com/systems/x/. You can
obtain information about other IBM server products at http://www.ibm.com/servers/
eserver/support/xseries/index.html.
Record information about the server in the following table. You will need this
information when you register the server with IBM. You can register the server at
http://www.ibm.com/support/mysupport/.
Product name IBM System x3455 server
Machine type 7984 or 7986
Model identifier _____________________________________________
Serial number _____________________________________________
The product name is on the bezel surface, near the Universal Serial Bus (USB)
connectors. The machine type, model identifier, and serial number are on the ID
label on the right side of the server bezel. On the ID label, the hyphenated
seven-digit code indicates the machine type and model identifier. The first four digits
represent the machine type (for example, 7984), and the last three digits represent
the model identifier. The serial number is below the machine type and model
©Copyright IBM Corp. 2006 1

identifier. The serial number is indicated by the letters “S/N” followed by an
alphanumeric code. The following illustration shows the locations of the product
name and the ID label.
Note: This illustration might differ slightly from your hardware.
Product name
ID label
For alist of supported optional devices for the server, see http://www.ibm.com/
servers/eserver/serverproven/compat/us/.
See the Rack Installation Instructions document for complete rack installation and
removal instructions.
The IBM System xDocumentation CD
The IBM System xDocumentation CD contains documentation for the server in
Portable Document Format (PDF) and includes the IBM Documentation Browser to
help you find information quickly.
Hardware and software requirements
The IBM System xDocumentation CD requires the following minimum hardware
and software:
vMicrosoft
® Windows NT ® 4.0 (with Service Pack 3or later), Windows ® 2000, or
Red Hat Linux
®
.
v100 MHz microprocessor.
v32 MB of RAM.
vAdobe Acrobat Reader 3.0 (or later) or xpdf, which comes with Linux operating
systems. Acrobat Reader software is included on the CD, and you can install it
when you run the Documentation Browser.
Using the Documentation Browser
Use the Documentation Browser to browse the contents of the CD, read brief
descriptions of the documents, and view documents, using Adobe Acrobat Reader
or xpdf. The Documentation Browser automatically detects the regional settings in
use in your server and displays the documents in the language for that region (if
available). If adocument is not available in the language for that region, the
English-language version is displayed.
2System x3455 Types 7984 and 7986: Installation Guide

Use one of the following procedures to start the Documentation Browser:
vIf Autostart is enabled, insert the CD into the CD drive. The Documentation
Browser starts automatically.
vIf Autostart is disabled or is not enabled for all users, use one of the following
procedures:
–If you are using aWindows operating system, insert the CD into the CD drive
and click Start --> Run.In the Open field, type
e:\win32.bat
where eis the drive letter of the CD drive, and click OK.
–If you are using Red Hat Linux, insert the CD into the CD drive; then, run the
following command from the /mnt/cdrom directory:
sh runlinux.sh
Select your server from the Product menu. The Available Topics list displays all
the documents for your server. Some documents might be in folders. Aplus sign (+)
indicates each folder or document that has additional documents under it. Click the
plus sign to display the additional documents.
When you select adocument, adescription of the document is displayed under
Topic Description.To select more than one document, press and hold the Ctrl key
while you select the documents. Click View Book to view the selected document or
documents in Acrobat Reader or xpdf. If you selected more than one document, all
the selected documents are opened in Acrobat Reader or xpdf.
To search all the documents, type aword or word string in the Search field and
click Search.The documents in which the word or word string appears are listed in
order of the most occurrences. Click adocument to view it, and press Crtl+F to use
the Acrobat search function or Alt+F to use the xpdf search function within the
document.
Click Help for detailed information about using the Documentation Browser.
Notices and statements in this document
The caution and danger statements in this document are also in the multilingual
Safety Information document, which is on the IBMSystem xDocumentation CD.
Each statement is numbered for reference to the corresponding statement in the
Safety Information document.
The following notices and statements are used in this document:
vNote: These notices provide important tips, guidance, or advice.
vImportant: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
vAttention: These notices indicate potential damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage could occur.
vCaution: These statements indicate situations that can be potentially hazardous
to you. Acaution statement is placed just before the description of apotentially
hazardous procedure step or situation.
Chapter 1. Introduction 3

vDanger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. Adanger statement is placed just before the
description of apotentially lethal or extremely hazardous procedure step or
situation.
Features and specifications
The following information is asummary of the features and specifications of the
server. Depending on the server model, some features might not be available, or
some specifications might not apply.
Racks are marked in vertical increments of 1.75 inches. Each increment is referred
to as aunit, or “U.” A1-U-high device is 1.75 inches tall.
Table 1. Features and specifications
Microprocessors:
vUp to two dual-core AMD
Opteron
™ processors (one
standard on all models)
v1MB Level-2 cache per core
Note: Use the Configuration/Setup
Utility program to determine the
speed of the microprocessors.
Memory:
vMinimum: 1024 MB
vMaximum: 48 GB
vType: PC2-5300 error-correcting
code (ECC), double-data-rate 2
(DDR2) SDRAM, registered
DIMMs with Chipkill
™ memory
protection
vSizes: 512 MB, 1GB, 2GB, or 4
GB DIMMs in pairs
Note: Chipkill memory protection
is not supported on 512 MB
DIMMs.
vSix interleaved slots with the
standard microprocessor
vSix additional interleaved slots
with an optional microprocessor
vStandard: One pair of matching
DIMMs
Drives:
vCD-RW/DVD: Ultrabay Enhanced
IDE (standard only on some
models)
vNon-hot-swap hard disk drives:
–One standard
–Slim-high 3.5-inch drives
–Serial Advanced Technology
Attachment (SATA)
Note: Drive capacity and
speed vary with model.
–Serial Attached SCSI (SAS)
drives are supported if an
optional SAS adapter is
installed.
–Maximum: Two SATA or two
SAS drives
Expansion slots:
vTwo, used in either of the following
configurations:
–One full-height, half-length
Hyper Transport (HTX) riser
card and one half-length PCI
Express x16 riser card
–One full-height, half-length PCI
Express x8 and one half-length
PCI Express x16 riser card
v
Each riser card supports one
adapter
vServer supports amaximum of two
adapters
Video controller:
vATI RN50b video controller on the
system board
vCompatible with SVGA
v16 MB DDR1 video memory
Power supply:
One 650 watt (115 -230 Vac)
Cooling:
vThree nonredundant,
non-hot-swappable fans with
system-board connectors
vTwo air baffles on the system board
vTwo fans built into the power supply
Size:
vHeight: 43 mm (1.7 in.)
vDepth:
–660.5 mm (26.0 in.) with bezel
–643.5 mm (25.3 in.) without bezel
v
Width: 440 mm (17.3 in.)
vWeight: approximately 11.9 kg (26.2
lb) when fully configured
Integrated functions:
vBaseboard management controller
vOne SATA controller
vTwo Broadcom 10/100/1000 Ethernet
controllers (dual-port design) with
Wake on LAN
® support
vSix Universal Serial Bus (USB) ports
–Two on the front of the server
–Four on the rear of the server
v
One serial port
vOne video port
4System x3455 Types 7984 and 7986: Installation Guide

Table 1. Features and specifications (continued)
Acoustical noise emissions:
vDeclared sound power, idling: 6.5
bels
vDeclared sound power, operating:
6.5 bels
Environment:
vAir temperature:
–Server on: 10° to 35°C (50.0°
to 95.0°F). Altitude: 0to 914 m
(2998.7 ft)
–Server on: 10° to 32°C (50.0°
to 89.6°F). Altitude: 914 m
(2998.7 ft) to 2133 m(6998.0
ft)
–Server off: 10° to 43°C (50.0°
to 109.4°F). Maximum altitude:
2133 m(6998.0 ft)
v
Humidity:
–Server on: 8% to 80%
–Server off: 8% to 80%
v
Airflow rates:
–Minimum: 34 CFM
–Maximum: 74 CFM
Heat output:
Approximate heat output in British
thermal units (Btu) per hour for dual
multiprocessor configurations:
vMinimum configuration: 430 Btu
(126 watts)
vMaximum configuration: 1707 Btu
(500 watts)
Electrical input:
vSine-wave input (50-60 Hz)
required
vInput voltage low range:
–Minimum: 100 Vac
–Maximum: 127 Vac
v
Input voltage high range:
–Minimum: 200 Vac
–Maximum: 240 Vac
v
Input kilovolt-amperes (kVA),
approximately:
–Minimum: 0.126 kVA
–Maximum: 0.500 kVA
Notes:
1. Power consumption and heat output
vary depending on the number and
type of optional features installed
and the power-management
optional features in use.
2. These levels were measured in
controlled acoustical environments
according to the procedures
specified by the American National
Standards Institute (ANSI) S12.10
and ISO 7779 and are reported in
accordance with ISO 9296. Actual
sound-pressure levels in agiven
location might exceed the average
values stated because of room
reflections and other nearby noise
sources. The declared sound-power
levels indicate an upper limit, below
which alarge number of computers
will operate.
Chapter 1. Introduction 5

Major components of the System x3455 Types 7984 and 7986 server
Blue on acomponent indicates touch points, where you can grip the component to
remove it in the server, open or close alatch, and so on.
The following illustration shows the major components in the server. The
illustrations in this document might differ slightly from your hardware.
PCI Express
x16 riser-card
PCI Express x16
riser-card connector
Cover
PCI Express
x8 riser-card
PCI Express
x8 riser-card
connector
HTX
riser card
HTX riser-card
connector
Dual inline memory
module (DIMM)
Microprocessor
Power supply
Air baffle for microprocessor 1
Air baffle for microprocessor 2
System
board
Microprocessor sockets
DIMM connectors
CD or DVD
drive
Hard disk drive
(SAS or SATA)
Front hard disk drive
cage assembly
Rear hard disk drive
cage assembly
Fans
Microprocessor heat sink
Operator
information
panel
CD or DVD drive
backplane
6System x3455 Types 7984 and 7986: Installation Guide