IBM PC Server 520 Instruction Manual

PC Server 520
User's Handbook
for PCI/Micro Channel
IBM

Note
Before using this information and the product it supports, be sure to read the general
information under Appendix B, “Notices” on page 393. Also read the general information
under “Product Warranties and Notices” in the User's Reference.
Third Edition (May 1996)
The following paragraph does not apply to the United Kingdom or any country where such provisions are
inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in
certain transactions, therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in new editions of the publication. IBM may
make improvements and/or changes in the product(s) and/or the program(s) described in this publication at
any time.
It is possible that this publication may contain reference to, or information about, IBM products (machines and
programs), programming, or services that are not announced in your country. Such references or information
must not be construed to mean that IBM intends to announce such IBM products, programming, or services in
your country.
Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing
representative.
 Copyright International Business Machines Corporation 1995, 1996. All rights reserved.
Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure
is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.

Contents
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Laser Compliance Statement ...................... xi
Lithium Battery Notice ......................... xii
About This Book ........................... xiii
How This Book is Organized .................... xiii
Notices Used in This Book ...................... xiv
Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Welcome and Thank You ...................... xvi
Chapter 1. Introducing PC Server 520 Features ......... 1
Features at a Glance ........................... 3
Before You Begin ............................ 4
Controls and Status Indicators .................... 5
Expansion Bays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Input/Output Connectors . . . . . . . . . . . . . . . . . . . . . . . 8
Starting the Server ............................ 10
Using the CD-ROM Drive ....................... 15
Getting Help on the World Wide Web ............... 17
IBM PC Server Startup Support .................... 17
Chapter 2. Installing Your Software ................ 19
Installing an Operating System .................... 21
Before You Begin ........................... 22
Hardware Considerations . . . . . . . . . . . . . . . . . . . . . . 23
Software Considerations . . . . . . . . . . . . . . . . . . . . . . 24
OS/2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Novell NetWare Installation .................... 26
SCO OpenServer Installation .................... 26
Windows NT Installation ...................... 27
DOS Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
All Other Installations ........................ 29
About ServerGuide . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Starting ServerGuide . . . . . . . . . . . . . . . . . . . . . . . . . 31
Device Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Network Adapter Device Drivers ................. 33
Hardware Device Drivers ...................... 34
Installing the PeerMaster LAN Software .............. 35
Installing PeerMaster Software for OS/2 ............. 35
Installing PeerMaster Software for Novell NetWare ...... 36
 Copyright IBM Corp. 1995, 1996 iii

Using NetFinity Services with Your PeerMaster Adapter ... 58
Arranging Your Workspace ...................... 65
Comfort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Glare and Lighting .......................... 66
Air Circulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Electrical Outlets and Cable Lengths ............... 67
Installation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Chapter 3. Configuring the Disk Array .............. 71
Before You Begin ............................ 73
Device Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Administration and Monitoring Utilities .............. 74
Monitoring the Adapter Status in a Local System ....... 75
Monitoring Adapter Status from a Remote System ...... 75
RAID Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Hard Disk Drive Capacities .................... 77
Additional Storage Capacity .................... 77
The ServeRAID Configuration Program Screens ........ 77
Starting the ServeRAID Configuration Program .......... 80
The ServeRAID Adapter Main Menu ............... 81
Viewing the ServeRAID Configuration ............... 84
Performing Common Tasks ...................... 85
Creating a Disk Array ........................ 85
Defining Logical Drives ....................... 87
Defining a Hot-Spare Drive .................... 92
Deleting a Disk Array ........................ 93
Deleting a Logical Drive ...................... 95
Redefining Space in an Array ................... 96
Drive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Obtaining Drive Status ....................... 98
Defining the State of a Drive ................... 102
Results of a Hard Disk Drive Failure .............. 104
Logical and Hard Disk Drive Status Indications ....... 105
Replacing a Faulty Drive ..................... 106
Rebuilding a Logical Drive .................... 109
Resetting the Adapter Configuration ................ 111
Viewing Configuration Changes ................. 113
Synchronizing the Adapter Configuration ........... 114
Running RAID Subsystem Diagnostic Tests ........... 115
Additional Disk-Array Tasks .................... 116
iv PC Server 520 User's Handbook for PCI/Micro Channel

Backing Up Your Disk-Array Configuration .......... 116
Restoring the Disk-Array Configuration ............ 117
Changing the Write Policy .................... 117
Formatting Drives . . . . . . . . . . . . . . . . . . . . . . . . . 120
Changing the RAID Parameters ................. 121
Changing the ServeRAID Adapter Parameters ........ 124
Using the Mini-Configuration Program .............. 127
Viewing the Adapter Status ................... 128
Viewing Configuration Information ............... 129
Using Advanced Configuration Functions ........... 129
Chapter 4. Configuring the PeerMaster Adapter ....... 131
Choosing a Mode of Operation ................... 132
Traditional Adapter Mode .................... 132
VNET Switch Mode ........................ 133
Examples of Configurations ................... 134
Running the Configuration Program ................ 141
Attaching Network Cables to Your Adapter ........... 145
Testing the PeerMaster Adapter .................. 146
Chapter 5. Configuring Your Server ............... 147
Configuration Overview . . . . . . . . . . . . . . . . . . . . . . . 148
Using the Configuration/Setup Utility .............. 150
Starting the Configuration/Setup Utility Program ...... 151
System Summary . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Micro Channel Configuration .................. 152
Product Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Configuring Devices and I/O Ports ............... 154
Date and Time ........................... 155
Defining System Security ..................... 155
Defining the Start Options .................... 162
Advanced Setup . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Reference and Diagnostic Diskettes ................ 163
Using the System Diskettes .................... 164
Configuration Conflicts . . . . . . . . . . . . . . . . . . . . . . . . 168
Resolving Hardware Configuration Conflicts ......... 169
Resolving Software Configuration Conflicts .......... 170
Using the SCSISelect Utility Program ............... 171
Starting the SCSISelect Utility Program ............ 171
SCSISelect Utility Program Options ............... 171
Contents v

Chapter 6. Installing Options . . . . . . . . . . . . . . . . . . . 175
Before You Begin ........................... 177
Moving the Server ........................... 178
Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Handling Static-Sensitive Devices ................. 180
Preparing to Install Options ..................... 181
Installing Memory-Module Kits ................... 186
Removing Memory-Module Kits .................. 192
Installing Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . 200
Removing Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Installing Internal Drives ....................... 212
Internal Drive Bays ........................ 214
SCSI Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Preinstallation Steps (All Bays) ................. 223
Installing a Drive in Bay B .................... 225
Installing a Drive in Bank C ................... 235
Installing a Drive in Bank D ................... 240
Installing a Drive in Bank E ................... 252
Removing Internal Drives ...................... 260
Removing a Drive from Bay B .................. 261
Removing a Drive from Bank C, D, or E ............ 264
Replacing the Battery ......................... 268
Changing Jumper Settings ...................... 272
Installing a Microprocessor ..................... 277
Security Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Security-Cover Option . . . . . . . . . . . . . . . . . . . . . . . 283
LogicLock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284
Removing an Unknown Power-On Password ......... 284
Setting the Administrator Password Jumper ......... 286
Installing a U-Bolt ......................... 288
Completing the Installation ..................... 289
Connecting External Options .................... 293
Adding a Hot-Swap Storage Expansion Enclosure ...... 293
Adding External SCSI Devices .................. 294
Adding External Options ..................... 297
Updating System Programs ..................... 299
Updating the System Diskettes ................. 300
vi PC Server 520 User's Handbook for PCI/Micro Channel

Chapter 7. Solving Problems . . . . . . . . . . . . . . . . . . . 305
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307
Diagnostic Tools Overview ..................... 308
Power-On Self-Test (POST) .................... 308
POST Beep Codes ......................... 309
Test Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Troubleshooting Charts . . . . . . . . . . . . . . . . . . . . . . 311
Option Diskettes . . . . . . . . . . . . . . . . . . . . . . . . . . 312
Testing the System .......................... 312
The Main Menu of the System Board Diagnostic Diskette . 313
Program Navigation . . . . . . . . . . . . . . . . . . . . . . . . 314
IntruderAlert . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Starting the Test Programs ...................... 318
Using the Module Tests ...................... 321
Changing Selected Tests in Test Groups ............ 322
Creating Test Scripts ........................ 322
Test Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Option Diskettes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Types of Messages ......................... 326
Multiple Messages . . . . . . . . . . . . . . . . . . . . . . . . . 326
POST Error Message Table .................... 327
Diagnostic Error Message Table ................. 335
SCSI Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
ServeRAID Adapter Messages .................... 338
ServeRAID Adapter POST and Setup Messages ....... 338
ServeRAID Adapter Status and Error Messages ....... 342
PeerMaster Adapter Screen Messages ............... 344
Diagnostic and Setup Error Messages ............. 344
Novell NetWare Load-Time Error Messages ......... 348
Novell NetWare Run-Time Messages .............. 354
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Troubleshooting Charts . . . . . . . . . . . . . . . . . . . . . . 357
Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
Checking the System for Damage ................. 365
After Dropping It .......................... 365
After Spilling Liquid on It .................... 366
Installing Additional Test Programs ................ 367
Using the Utility Programs ..................... 370
Contents vii

Formatting Diskettes . . . . . . . . . . . . . . . . . . . . . . . . 370
Using the File Editor ........................ 370
Configuration Conflicts . . . . . . . . . . . . . . . . . . . . . . . . 372
Resolving Memory-Address Conflicts ............. 372
Changing the Software Configuration Setup ......... 373
Changing the Hardware Configuration Setup ......... 373
Getting Help, Service, and Information .............. 375
Before You Call for Help ..................... 375
Using the HelpWare Support Family .............. 375
Using Electronic Support Services ................ 376
Purchasing Additional HelpWare Services ........... 378
Obtaining IBM Operating System Updates .......... 382
Ordering Publications . . . . . . . . . . . . . . . . . . . . . . . 382
Appendix A. Server Records . . . . . . . . . . . . . . . . . . . . 383
Record the Identification Numbers ................. 383
Installed Device Records ....................... 384
Appendix B. Notices . . . . . . . . . . . . . . . . . . . . . . . . . 393
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 393
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395
viii PC Server 520 User's Handbook for PCI/Micro Channel

Safety Information
Turn everything OFF.
Attach signal cables to
receptacles.
First, remove power cord from
outlet.
To Disconnect
Turn device ON.
DANGER:
Turn everything OFF.
To Connect
Remove signal cables from
receptacles.
Remove all cables from devices.
Attach power cord to outlet.
First, attach all cables to devices.
In the U.K., by law, the power
cord must be disconnected after the
telephone line cable.
2
In the U.K., by law, the telephone
cable must be connected after the
power cord.
12
1
Electrical current from power, telephone, and communication
cables is hazardous. To avoid shock hazard, connect and
disconnect cables as shown below when installing, moving or
opening the covers of this product or attached devices. The
power cord must be used with a properly grounded outlet.
 Copyright IBM Corp. 1995 vii

Pour deconnecter
Pour connecter
Branchez le cordon d’alimentation
sur la prise murale.
Mettez l’unité sous tension.
DANGER:
Débranchez d’abord le cordon
d’alimentation de la prise murale.
Déconnectez les câbles de signaux
des prises murales.
Déconnectez tous les câbles
de unités.
Mettez tout hors tension. Mettez tout hors tension.
Le courant électrique provenant des câbles d’alimentation,
télephoniques et de transmission peut présenter un danger.
Pour éviter tout risque de choc électrique, connectez et
déconnectez ces câbles comme indiqué ci- dessous lorsque
vous installez ou déplacez ce matériel ou les unités connectées,
ou que vous soulevez un carter.*
Connectez les câbles de signaux
sur les prises murales.
Connectez d’abord tous les câbles
sur les unités.
*Le cordon d’alimentation doit être
branché sur un socle de prise de
courant correctement mis à la terre.
xPC Server 520 User's Handbook for PCI/Micro Channel