IBM pSeries 615 Model 6C3 User manual

pSeries 615 Model 6C3 and Model 6E3
User’s Guide
SA38-0629-00
ERserver
򔻐򗗠򙳰

pSeries 615 Model 6C3 and Model 6E3
User’s Guide
SA38-0629-00
ER s e r v e r
򔻐򗗠򙳰

First Edition (May 2003)
Before using this information and the product it supports, read the information in “Safety Notices” on page ix,
Appendix A, “Environmental Notices”, on page 141, and Appendix B, “Notices”, on page 143.
A reader’s comment form is provided at the back of this publication. If the form has been removed, address
comments to Information Development, Department H6DS-905-6C006, 11501 Burnet Road, Austin, Texas
78758-3493. To send comments electronically, use this commercial internet address: [email protected]. Any
information that you supply may be used without incurring any obligation to you.
©International Business Machines Corporation, 2003. All rights reserved. Note to U.S. Government Users --
Documentation related to restricted rights -- Use, duplication or disclosure is subject to restrictions set forth is GSA
ADP Schedule Contract with IBM Corp.

Contents
Safety Notices .................................ix
Rack Safety Instructions ..............................ix
Electrical Safety .................................x
Laser Safety Information ..............................xi
Laser Compliance ...............................xi
Data Integrity and Verification ...........................xiii
About This Book ................................xv
ISO 9000 ...................................xv
Highlighting ...................................xv
Accessing Information ...............................xv
References to AIX Operating System .........................xv
Related Publications ...............................xv
Ergonomic Information ..............................xvii
Trademarks ..................................xvii
Chapter 1. Reference Materials ...........................1
Documentation Overview ..............................3
Chapter 2. Introducing the System ..........................7
System Features .................................8
Chapter 3. Using the System ...........................11
Starting the System................................11
Starting the System without an HMC Attached .....................11
Starting the System with an HMC Attached ......................11
Stopping the System ...............................12
Stopping the System without an HMC Attached ....................12
Stopping the System with an HMC Attached and AIX Installed ...............12
Stopping the System with an HMC Attached and Linux Installed ..............12
Reading the Operator Panel Display .........................13
Operator Panel ................................14
Disturbance or System Attention LED ........................15
Component LEDs ...............................16
Using the Keyboards ...............................18
Using the Three-Button Mouse ...........................19
Handling the Mouse Correctly ...........................19
Caring for the Mouse ..............................19
Cleaning the Mouse ..............................19
Using a 3.5-Inch Diskette Drive ...........................21
21
Write-Protecting 3.5-Inch Diskettes .........................21
Loading and Unloading the 3.5-Inch Diskette .....................22
Using a CD-ROM Drive ..............................22
Front View of CD-ROM Drive ...........................23
Understanding the Status Lights ..........................23
Handling Compact Discs .............................24
Other Handling Considerations ..........................24
Loading a Compact Disc .............................25
Opening the Tray Manually ............................25
Playing an Audio CD ..............................25
Chapter 4. Using the Service Processor .......................27
iii

Service Processor Menus .............................27
Accessing the Service Processor Menus Locally ....................27
Accessing the Service Processor Menus Remotely ...................28
Saving and Restoring Service Processor Settings ...................28
Menu Inactivity ................................28
General User Menu................................29
Privileged User Menus ..............................29
Main Menu ..................................29
Service Processor Setup Menu ..........................32
Passwords ..................................33
System Power Control Menu ...........................37
System Information Menu ............................40
Language Selection Menu ............................45
Call-In/Call-Out Setup Menu ...........................46
Modem Configuration Menu............................47
Serial Port Selection Menu ............................47
Serial Port Speed Setup Menu ..........................48
Telephone Number Setup Menu ..........................48
Call-Out Policy Setup Menu............................50
Customer Account Setup Menu ..........................50
Call-out Test Menu ...............................51
Service Processor Parameters in Service Mode .....................51
System Power-On Methods .............................51
Service Processor Reboot/Restart Recovery ......................52
Boot (IPL) Speed ...............................52
Failure During Boot Process ...........................52
Failure During Normal System Operation .......................52
Service Processor Reboot/Restart Policy Controls ...................52
System Firmware Updates .............................54
General Information on System Firmware Updates ...................54
Determining the Level of Firmware on the System ...................55
System Firmware Update Using a Locally Available Image ................55
Updating System Firmware from the Service Processor Menus...............56
Updating System Firmware from the AIX Service Aids ..................56
Updating System Firmware from the AIX Command Line .................56
Updating System Firmware from a NIM Server.....................56
Recovery Mode ................................56
Configuring and Deconfiguring Processors or Memory ...................58
Run-Time CPU Deconfiguration (CPU Gard) .....................59
Service Processor System Monitoring - Surveillance ...................59
System Firmware Surveillance...........................59
Operating System Surveillance ..........................60
Call-Out (Call-Home) ...............................60
Console Mirroring ................................61
System Configuration ..............................61
Service Processor Error Logs ............................62
LCD Progress Indicator Log ............................63
Service Processor Operational Phases ........................64
Pre-Standby Phase ...............................64
Standby Phase ................................64
Bring-Up Phase ................................65
Runtime Phase ................................65
Chapter 5. Using System Management Services ....................67
Select Language.................................69
Change Password Options .............................69
iv pSeries 610 Model 6C3 and Model 6E3 User’s Guide

Set Privileged-Access Password ..........................69
View Error Log .................................70
Setup Remote IPL (Initial Program Load) ........................71
Change SCSI Settings ..............................73
Select Console .................................73
Select Boot Options ...............................74
Select Boot Devices ...............................77
Display Current Settings ..............................79
Restore Default Settings ..............................79
Multiboot Startup.................................80
Exiting System Management Services .........................80
Chapter 6. Using the Online and Standalone Diagnostics ................81
Operating Considerations for Online and Standalone Diagnostics ...............81
Identifying the Terminal Type to the Diagnostics ....................82
Undefined Terminal Types ............................82
Resetting the Terminal..............................82
Online Diagnostics Modes of Operation ........................82
Service Mode .................................82
Concurrent Mode ...............................84
Maintenance Mode ...............................85
Standalone Diagnostic Operation...........................86
Considerations for Running Standalone Diagnostics from CD-ROM .............86
Running Standalone Diagnostics from a Network Installation Management (NIM) Server .....87
Booting Standalone Diagnostics from the NIM Server on a System with an HMC Attached ....88
Booting Standalone Diagnostics from the NIM Server on a System with No HMC Attached ....89
Chapter 7. Introducing Tasks and Service Aids ....................91
Tasks .....................................91
Add Resource to Resource List ...........................92
AIX Shell Prompt ................................92
Analyze Adapter Internal Log ............................93
Backup and Restore Media .............................93
Certify Media ..................................93
Change Hardware Vital Product Data .........................96
Configure Dials and LPF Keys............................96
Configure ISA Adapter...............................97
Configure Reboot Policy ..............................97
Configure Remote Maintenance Policy.........................98
Configure Ring Indicate Power-On Policy........................99
Configure Scan Dump Policy ............................100
Configure Surveillance Policy ...........................100
Create Customized Configuration Diskette .......................100
Delete Resource from Resource List .........................101
Disk Maintenance ................................101
Disk to Disk Copy ...............................101
Display/Alter Sector ..............................102
Display Configuration and Resource List .......................102
Display Firmware Device Node Information ......................102
Display Hardware Error Report ...........................102
Display Hardware Vital Product Data .........................102
Display Machine Check Error Log ..........................102
Display Microcode Level .............................103
Display MultiPath I/O (MPIO) Device Configuration....................103
Display or Change Bootlist ............................103
Display or Change Diagnostic Run-Time Options ....................103
Contents v

Display Previous Diagnostic Results .........................105
Display Resource Attributes ............................105
Display Service Hints ..............................105
Display Software Product Data ...........................105
Display System Environmental Sensors ........................106
Examples ..................................106
Display Test Patterns...............................107
Display USB Devices ..............................107
Download Microcode...............................107
Download Microcode to PCI SCSI RAID Adapter ...................107
Download Microcode to a PCI-X Dual Channel Adapter .................107
Download Microcode to Disk Drive Attached to a PCI SCSI RAID Adapter ..........108
Download Microcode to a Fiber Channel Adapter ...................108
Download Microcode to DVD-RAM Attached to a PCI SCSI Adapter ............108
Download Microcode to Disk Attached to PCI SCSI Adapter ...............109
Download Microcode to Other Devices .......................109
Fault Indicators .................................109
Fibre Channel RAID Service Aids ..........................110
Flash SK-NET FDDI Firmware ...........................110
Format Media .................................111
Hardfile Attached to SCSI Adapter (non-RAID) ....................111
Hardfile Attached to PCI SCSI RAID Adapter .....................112
Optical Media ................................112
Diskette Format................................112
Gather System Information ............................112
Generic Microcode Download ...........................113
Hot Plug Task .................................113
PCI Hot Plug Manager .............................113
SCSI Hot Swap Manager ............................115
RAID Hot Plug Devices .............................116
Identify Indicators ................................116
Identify and System Attention Indicators ........................117
Local Area Network Analyzer ............................117
Log Repair Action ................................117
Periodic Diagnostics ...............................118
PCI RAID Physical Disk Identify...........................118
Process Supplemental Media............................118
Run Diagnostics ................................118
Run Error Log Analysis ..............................118
Run Exercisers .................................119
Exerciser Commands (CMD) ...........................119
Abbreviations ................................120
Memory Exerciser ...............................120
Tape Exerciser ................................120
Diskette Exerciser ...............................120
CD-ROM Exerciser ..............................120
Floating Point Exerciser.............................121
Save or Restore Hardware Management Policies ....................121
SCSI Bus Analyzer ...............................121
SCSI RAID Physical Disk Status and Vital Product Data..................122
SCSD Tape Drive Service Aid ...........................122
Spare Sector Availability .............................123
SSA Service Aid ................................123
System Fault Indicator ..............................123
System Identify Indicator .............................123
Update Disk-Based Diagnostics ...........................123
vi pSeries 610 Model 6C3 and Model 6E3 User’s Guide

Update System or Service Processor Flash ......................124
7135 RAIDiant Array Service Aid ..........................125
Command Examples ..............................125
7318 Serial Communications Network Server Service Aid .................125
Chapter 8. Verifying the Hardware Operation .....................127
Considerations Before Running This Procedure .....................127
Using the HMC to Load the Online Diagnostics in Service Mode...............127
Using the HMC to Load the Standalone Diagnostics from CD-ROM .............128
Loading the Online Diagnostics on a System without an HMC Attached ............128
Loading the Standalone Diagnostics on a System without an HMC Attached ..........129
Running System Verification ............................129
Performing Additional System Verification .......................129
Stopping the Diagnostics .............................129
Chapter 9. Hardware Problem Determination .....................131
Problem Determination Using the Standalone or Online Diagnostics .............131
Problem Determination When Unable to Load Diagnostics .................137
Appendix A. Environmental Notices ........................141
Product Recycling and Disposal...........................141
Environmental Design ..............................141
Acoustical Noise Emissions ............................142
Declared Acoustical Noise Emissions.........................142
Appendix B. Notices ..............................143
Appendix C. General Attributes Required When Using a TTY Terminal ...........145
Additional Communication Attributes .........................146
Additional Keyboard Attributes ...........................146
Additional Printer Attributes ............................147
Appendix D. Service Processor Setup and Test ....................149
Service Processor Setup Checklist..........................149
Testing the Setup ................................150
Testing Call-In ................................150
Testing Call-Out ...............................150
Serial Port Configuration ............................150
Appendix E. Modem Configurations ........................153
Sample Modem Configuration Files .........................153
Generic Modem Configuration Files ........................153
Specific Modem Configuration Files ........................153
Configuration File Selection ............................154
Examples for Using the Generic Sample Modem Configuration Files ............155
Customizing the Modem Configuration Files .....................156
IBM 7852-400 DIP Switch Settings ........................157
Xon/Xoff Modems ...............................157
Ring Detection ................................158
Terminal Emulators ..............................158
Recovery Procedures .............................158
Transfer of a Modem Session ...........................159
Recovery Strategy...............................160
Prevention Strategy ..............................160
Modem Configuration Sample Files .........................161
Sample File modem_m0.cfg ...........................161
Contents vii

Sample File modem_m1.cfg ...........................164
Sample File modem_z.cfg ............................166
Sample File modem_z0.cfg ...........................169
Sample File modem_f.cfg ............................172
Sample File modem_f0.cfg ...........................174
Sample File modem_f1.cfg ...........................176
Index ....................................179
viii pSeries 610 Model 6C3 and Model 6E3 User’s Guide

Safety Notices
Adanger notice indicates the presence of a hazard that has the potential of causing death or serious
personal injury. Danger notices appear on the following pages:
vx
Acaution notice indicates the presence of a hazard that has the potential of causing moderate or minor
personal injury. Caution notices appear on the following pages:
vx
vxi
v22
Note: For a translation of these notices, see System Unit Safety Information, order number SA23-2652.
Rack Safety Instructions
vDo not install this unit in a rack where the internal rack ambient temperatures will exceed 35 degrees C.
vDo not install this unit in a rack where the air flow is compromised. Any side, front or back of the unit
used for air flow through the unit must not be in direct contact with the rack.
vCare should be taken to ensure that a hazardous condition is not created due to uneven mechanical
loading when installing this unit in a rack. If the rack has a stabilizer it must be firmly attached before
installing or removing this unit.
vConsideration should be given to the connection of the equipment to the supply circuit so that
overloading of circuits does not compromise the supply wiring or overcurrent protection. To provide the
correct power connection to the rack, refer to the rating labels located on the equipment in the rack to
determine the total power requirement for the supply circuit.
vAn electrical outlet that is not correctly wired could place hazardous voltage on the metal parts of the
system or the devices that attach to the system. It is the responsibility of the customer to ensure that
the outlet is correctly wired and grounded to prevent an electrical shock.
ix

Electrical Safety
Observe the following safety instructions any time you are connecting or disconnecting devices attached to
the workstation.
When using or servicing your system keep the following in mind:
vThe ac power interface connector is considered the main power disconnect device.
vThis system has redundant power supply capabilities, meaning that it has the capability of having two
power supplies running simultaneously in the same system unit. When instructed to disconnect the
power source, ensure that all power cables have been unplugged.
DANGER
An electrical outlet that is not correctly wired could place hazardous voltage on metal parts of
the system or the devices that attach to the system. It is the responsibility of the customer to
ensure that the outlet is correctly wired and grounded to prevent an electrical shock.
Before installing or removing signal cables, ensure that the power cables for the system unit
and all attached devices are unplugged.
When adding or removing any additional devices to or from the system, ensure that the power
cables for those devices are unplugged before the signal cables are connected. If possible,
disconnect all power cables from the existing system before you add a device.
Use one hand, when possible, to connect or disconnect signal cables to prevent a possible
shock from touching two surfaces with different electrical potentials.
During an electrical storm, do not connect cables for display stations, printers, telephones, or
station protectors for communications lines.
D05
CAUTION:
This product is equipped with a three-wire power cable and plug for the user’s safety. Use this
power cable with a properly grounded electrical outlet to avoid electrical shock.
C01
DANGER
To prevent electrical shock hazard, disconnect all power cables from the electrical outlet before
relocating the system.
D01
xpSeries 610 Model 6C3 and Model 6E3 User’s Guide

Laser Safety Information
CAUTION:
This product may contain a CD-ROM, DVD-ROM, or laser module on a PCI card, which are class 1
laser products.
C30
Laser Compliance
All lasers are certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for class
1 laser products. Outside the U.S., they are certified to be in compliance with the IEC 825 (first edition
1984) as a class 1 laser product. Consult the label on each part for laser certification numbers and
approval information.
CAUTION:
All IBM laser modules are designed so that there is never any human access to laser radiation
above a class 1 level during normal operation, user maintenance, or prescribed service conditions.
Data processing environments can contain equipment transmitting on system links with laser
modules that operate at greater than class 1 power levels. For this reason, never look into the end
of an optical fiber cable or open receptacle. Only trained service personnel should perform the
inspection or repair of optical fiber cable assemblies and receptacles.
C25, C26
Safety Notices xi

xii pSeries 610 Model 6C3 and Model 6E3 User’s Guide

Data Integrity and Verification
IBM computer systems contain mechanisms designed to reduce the possibility of undetected data corruption
or loss. This risk, however, cannot be eliminated. Users who experience unplanned outages, system failures,
power fluctuations or outages, or component failures must verify the accuracy of operations performed and
data saved or transmitted by the system at or near the time of the outage or failure. In addition, users must
establish procedures to ensure that there is independent data verification before relying on such data in
sensitive or critical operations. Users should periodically check the IBM support websites for updated
information and fixes applicable to the system and related software.
xiii

xiv pSeries 610 Model 6C3 and Model 6E3 User’s Guide

About This Book
This book provides information about the pSeries 615 Model 6C3 and Model 6E3, specifically how to use
the system, use diagnostics and service aids, and verify system operation. In this book, the pSeries 615
Model 6C3 and Model 6E3 are hereafter referred to as the ″system.″
ISO 9000
ISO 9000 registered quality systems were used in the development and manufacturing of this product.
Highlighting
The following highlighting conventions are used in this book:
Bold Identifies commands, subroutines, keywords, files, structures, directories, and other items
whose names are predefined by the system. Also identifies graphical objects such as buttons,
labels, and icons that the user selects.
Italics Identifies parameters whose actual names or values are to be supplied by the user.
Monospace Identifies examples of specific data values, examples of text similar to what you might see
displayed, examples of portions of program code similar to what you might write as a
programmer, messages from the system, or information you should actually type.
Accessing Information
Documentation for the IBM Eserver pSeries is available online. Visit the IBM Eserver pSeries
Information Center at http://publib16.boulder.ibm.com/pseries/en_US/infocenter/base.
vTo access the pSeries publications, click Hardware documentation.
vTo view information about the accessibility features of Eserver pSeries hardware and the AIX operating
system, click AIX and pSeries accessibility.
References to AIX Operating System
This document may contain references to the AIX operating system. If you are using another operating
system, consult the appropriate documentation for that operating system.
This document may describe hardware features and functions. While the hardware supports them, the
realization of these features and functions depends upon support from the operating system. AIX provides
this support. If you are using another operating system, consult the appropriate documentation for that
operating system regarding support for those features and functions. Documentation for the AIX operating
system is available from the IBM Eserver pSeries Information Center at
http://publib16.boulder.ibm.com/pseries/en_US/infocenter/base. Select AIX documentation. The AIX
Documentation CD contains the base set of publications for the operating system, including
system-management and end-user documentation.
Related Publications
The following publications provide additional information about your system unit:
vThe pSeries 610 Model 6C3 and Model 6E3 User’s Guide, order number SA38-0606, contains
information to help users use the system, use the service aids, and solve minor problems.
vThe pSeries 610 Model 6C3 and Model 6E3 Service Guide, order number SA38-0604, contains
reference information, maintenance analysis procedures (MAPs), error codes, removal and replacement
procedures, and a parts catalog.
xv

vThe RS/6000 Eserver pSeries Diagnostic Information for Multiple Bus Systems, order number
SA38-0509, contains diagnostic information, service request numbers (SRNs), and failing function codes
(FFCs).
vThe RS/6000 Eserver pSeries Adapters, Devices, and Cable Information for Multiple Bus Systems,
order number SA38-0516, contains information about adapters, devices, and cables for your system.
This manual is intended to supplement the service information found in the RS/6000 Eserver pSeries
Diagnostic Information for Multiple Bus Systems.
vThe Site and Hardware Planning Guide, order number SA38-0508, contains information to help you plan
your installation.
vThe System Unit Safety Information, order number SA23-2652, contains translations of safety
information used throughout this book.
vThe PCI Adapter Placement Reference, order number SA38-0538, contains information regarding slot
restrictions for adapters that can be used in this system.
vThe 7014 Model T00 and T42 Rack Installation and Service Guide, order number SA38-0577, contains
information regarding the 7014 Model T00 and T42 Rack, in which this server may be installed.
xvi pSeries 610 Model 6C3 and Model 6E3 User’s Guide

Ergonomic Information
After you have set up your system, we encourage you to visit the Healthy Computing Web site. Good
ergonomic practice is important to get the most from your workstation and to avoid discomfort. This means
that the equipment and the workplace should be arranged to suit your individual needs and the kind of
work you do.
The Healthy Computing Web site gives ergonomic guidelines to help you understand the ergonomic
considerations that you should know when working at a computer workstation. The address is:
http://www.us.pc.ibm.com/healthycomputing
Trademarks
The following terms are trademarks of International Business Machines Corporation in the United States,
other countries, or both:
vAIX
vEserver
vIBM
vPowerPC
vpSeries
Other company, product, and service names may be trademarks or service marks of others.
About This Book xvii

xviii pSeries 610 Model 6C3 and Model 6E3 User’s Guide