IBM RS/6000 Enterprise Server M80 User manual

RS/6000 Enterprise Server S70 IBM
User's Guide
SA38-0549-00

First Edition (October 1997)
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Contents
Communications Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Safety Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
About This Book .................................... xix
Chapter 1. System Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
System Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
I/O Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
I/O Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Input/Output Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Chapter 2. Using the System ............................ 2-1
Powering Off and Powering On the System or Frame ................ 2-1
Powering On the System ................................ 2-2
Powering Off the System ................................ 2-2
Post Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Console Strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Reading the System Rack Operator Panel Display ................. 2-8
I/O Drawer Indicator Panel ............................... 2-9
Using the Keyboards .................................. 2-11
Using the Three–Button Mouse ............................ 2-13
Handling the Mouse Correctly ........................... 2-14
Care of the Mouse ................................. 2-15
Cleaning the Mouse ................................. 2-16
Using the 3.5–Inch Diskette Drive .......................... 2-17
Diskette Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17
Write–Protecting 3.5–Inch Diskettes ....................... 2-17
Loading and Unloading the 3.5–Inch Diskette .................. 2-18
General Information for 5.0GB 8-mm Tape Drive ................. 2-19
Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Types of 8-mm Tape Cartridges ......................... 2-19
Tape Cartridge Compatibility ............................ 2-20
Setting the Write-Protect Tab on 8-mm Tape Cartridges ........... 2-20
Environment Considerations for 8-mm Data Cartridges ............ 2-21
Operating in Harsh Environments ......................... 2-22
8-mm Data Cartridge Erasure ........................... 2-22
Tape Cartridge Data Efficiency .......................... 2-22
Using the 5.0GB 8-mm Tape Drive ......................... 2-23
Status Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23
Contents iii

Status Light States ................................. 2-24
Loading the 8-mm Tape Cartridge ........................ 2-25
Unloading the 8-mm Tape Cartridge ....................... 2-26
Cleaning the Tape Path on the 5.0GB 8-mm Tape Drive ........... 2-26
General Information for 4.0GB 4-mm Tape Drive ................. 2-28
Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-29
Types of 4-mm Tape Cartridges ......................... 2-29
Tape Cartridge Compatibility ............................ 2-30
Setting the Write-Protect Tab on 4-mm Tape Cartridges ........... 2-31
Environmental Considerations for 4-mm Data Cartridges ........... 2-32
Operating in Harsh Environments ......................... 2-33
4-mm Data Cartridge Erasure ........................... 2-33
Tape Cartridge Data Capacity ........................... 2-33
Using the 4.0GB 4-mm Tape Drive ......................... 2-34
Status Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-34
Status Light States ................................. 2-35
Loading the 4-mm Tape Cartridge ........................ 2-36
Unloading the 4-mm Tape Cartridge ....................... 2-37
Cleaning the Tape Path on the 4.0GB 4-mm Tape Drive ........... 2-37
Using the CD-ROM Drive ............................... 2-39
Loading the CD-ROM Drive ............................ 2-40
Unloading the CD-ROM Drive ........................... 2-40
Cleaning the CD-ROM Drive ............................ 2-40
Emergency Eject . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-41
Using the Hot Swap Disk Drives ........................... 2-42
Relationship of AIX Prompts and Physical Drive Location ........... 2-42
Handling Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-43
Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-43
Disk Drive Status Light States ........................... 2-44
Removing and Inserting SCSI Disk Drives ..................... 2-45
Unconfiguring or Configuring a Disk Drive .................... 2-45
Removing SCSI Disk Drives from the Hot Swap Bays ............. 2-46
Inserting a SCSI Disk Drive into the Hot Swap Bays .............. 2-50
Ergonomic Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-55
Chapter 3. Service Processor Menus ....................... 3-1
SP Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
How to access SP menus locally .......................... 3-3
How to access SP menus remotely ......................... 3-3
How to return to SP Menus ............................. 3-4
Menu Inactivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
General User Menus ................................... 3-5
Privileged User Menus .................................. 3-7
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
iv RS/6000 Enterprise Server S70 User's Guide

Service Processor Setup Menu ........................... 3-9
Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
System Power Control Menu ........................... 3-13
System Information Menu ............................. 3-14
Language Selection Menu ............................. 3-15
Call-In/Call-Out Setup Menu ............................ 3-16
Modem Configuration Menu ............................ 3-17
Serial Port Selection Menu ............................. 3-18
Serial Port Speed Setup Menu .......................... 3-19
Telephone Number Setup Menu ......................... 3-20
Call-Out Policy Setup Menu ............................ 3-22
Customer Account Setup Menu .......................... 3-23
Reboot/Restart Policy Setup Menu ........................ 3-24
Service Processor Functions ............................. 3-26
System Power-On Methods .............................. 3-28
Service Processor Call-In Security .......................... 3-29
Service Processor Reboot/Restart Recovery .................... 3-30
Boot (IPL) Speed .................................. 3-30
Failure During Boot Process ............................ 3-30
Failure During Normal System Operation .................... 3-30
Service Processor Reboot/Restart Policy Controls ............... 3-31
Service Processor System Monitoring - Surveillance ............... 3-33
System Firmware Surveillance .......................... 3-33
Operating System Surveillance .......................... 3-33
Call-Out (Call-Home) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-35
Console Mirroring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36
System Configuration: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36
Service Processor Error Logs ............................. 3-37
System POST Errors .................................. 3-37
LCD Progress Indicator Log .............................. 3-38
Chapter 4. System Management Services ..................... 4-1
Graphical System Management Services ....................... 4-1
Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Error Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
RIPL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
SCSI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
Console Select . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
MultiBoot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
Text-Based System Management Services ..................... 4-20
Console Select . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26
MultiBoot Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27
Select Boot Devices ................................ 4-28
Select Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-30
Contents v

Chapter 5. Using the Online and Standalone Diagnostics ........... 5-1
Sources for the Diagnostics ............................... 5-1
Standalone and Online Diagnostics Operating Considerations ........... 5-1
Selecting a Console Display ............................. 5-1
Identifying the Terminal Type to Diagnostics ................... 5-1
Undefined Terminal Types .............................. 5-2
Running Standalone Diagnostics .......................... 5-2
Running Online Diagnostics ............................. 5-2
Running the Diagnostics from a TTY Terminal .................. 5-3
General Attributes Always Required ........................ 5-4
Additional Communication Attributes ........................ 5-6
Additional Keyboard Attributes ............................ 5-7
Additional Printer Attributes ............................. 5-8
Online Diagnostics Modes of Operation ........................ 5-9
Service Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Running the Online Diagnostics in Service Mode ................. 5-9
Concurrent Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Running the Online Diagnostics in Concurrent Mode .............. 5-11
Maintenance Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Running the Online Diagnostics in Maintenance Mode ............ 5-11
Standalone Diagnostic Operation .......................... 5-12
Running the Standalone Diagnostics ....................... 5-12
Logical and Physical Locations ............................ 5-13
Physical Location Codes ............................... 5-13
Location Code Format ............................... 5-13
AIX Location Codes .................................. 5-15
AIX and Physical Location Code Reference Table ............... 5-17
Chapter 6. Introduction to Tasks and Service Aids ............... 6-1
Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
AIX Shell Prompt ..................................... 6-2
Backup and Restore Media ............................... 6-3
Configure Reboot Policy ................................. 6-3
Configure Remote Maintenance Policy ........................ 6-4
Configure Ring Indicate Power On Policy ....................... 6-7
Configure Surveillance Policy .............................. 6-7
Create Customized Configuration Diskette ...................... 6-8
Configure Dials and LPFKeys ............................. 6-8
Update Disk Based Diagnostics ............................ 6-9
Certify Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Format Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Spare Sector Availability ................................ 6-12
Disk Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
Disk to Disk Copy .................................. 6-13
vi RS/6000 Enterprise Server S70 User's Guide

Display/Alter Sector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
Display or Change Bootlist .............................. 6-14
Display Configuration and Resource List ...................... 6-14
Display System Environmental Sensors ....................... 6-14
Display Hardware Vital Product Data ........................ 6-16
Change Hardware Vital Product Data ........................ 6-16
Add or Delete Drawer configuration ......................... 6-17
Display Software Product Data ............................ 6-17
Add Resource to Resource List ........................... 6-17
Delete Resource from Resource List ........................ 6-18
Display Firmware Device Node Information ..................... 6-18
Display Machine Check Error Log .......................... 6-18
Display Previous Diagnostic Results ......................... 6-18
Display Resource Attributes .............................. 6-19
Display or Change Diagnostic Run Time Options ................. 6-19
Display Test Patterns ................................. 6-20
Generic Microcode Download ............................. 6-20
Display Hardware Error Report ............................ 6-20
Configure ISA Adapter ................................. 6-20
Local Area Network Analyzer ............................. 6-21
Download Microcode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-21
PCI RAID Physical Disk Identify ........................... 6-22
Periodic Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-22
Process Supplemental Media ............................. 6-23
Run Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-23
Run Error Log Analysis ................................ 6-24
Save or Restore Hardware Management Policies ................. 6-24
SCSI Bus Analyzer ................................... 6-24
SCSI Device Identification and Removal ...................... 6-26
SCSD Tape Drive Service Aid ............................ 6-26
Display Service Hints ................................. 6-27
SSA Service Aids .................................... 6-27
Update System or Service Processor Flash .................... 6-28
7135 RAIDiant Array Service Aid ........................... 6-29
7318 Serial Communications Network Server Service Aid ............ 6-30
Chapter 7. Using the System Verification Procedure .............. 7-1
Chapter 8. Hardware Problem Determination ................... 8-1
Problem Determination Using the Standalone or Online Diagnostics ....... 8-1
Problem Determination When Unable to Load Diagnostics ............ 8-10
Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-15
Appendix A. System Records . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Contents vii

Record the Identification Numbers .......................... A-1
S70 System Rack .................................. A-1
S70 System Rack Memory Configuration .................... A-1
S70 System Rack Cabling Configurations - RIO Cabling ........... A-3
S70 System Rack Cabling Configurations - SPCN Cabling .......... A-3
Primary I/O Drawer Device Records ......................... A-4
Additional I/O Drawer Device Records ....................... A-5
Appendix B. Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Appendix C. Operator Panel Functions ..................... C-1
System Rack Operator Panel ............................. C-1
Function Code Table .................................. C-2
Operator Panel Function Descriptions ........................ C-4
Values for IPL Types and Speeds ........................ C-4
Function 01 - Display Selected IPL Type, Mode and Speed ......... C-4
Function 02 - Select IPL Type, Mode and Speed ................ C-5
Function 03 - Start IPL ............................... C-6
Function 04 - Lamp Test .............................. C-6
Function 05 - SPCN (System Power Control Network) Informational SRC . C-6
Function 07 - Restore System Power and Perform Concurrent Maintenance
Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-6
Function 08 - Fast Power Off ........................... C-7
Functions 11 to 19 - System Reference Code ................. C-7
Function 22 - AIX Storage Dump ......................... C-7
Appendix D. Microcode Update Procedures .................. D-1
Determining the Microcode Versions ......................... D-1
Obtaining the Microcode Update Package ..................... D-2
Downloading Microcode Updates .......................... D-3
Downloading to the AIX Server You are Updating ............... D-3
Downloading to an AIX Workstation ....................... D-4
Downloading to a DOS, OS/2 or Windows-based PC Workstation ...... D-4
Update Process Overview ............................... D-5
How to Install a Microcode Update .......................... D-6
Updating from the Service Aids .......................... D-6
Updating from the AIX command line ...................... D-7
Promoting the Microcode Update .......................... D-8
Archiving the Updates ................................. D-9
Appendix E. Service Processor Setup and Test ................ E-1
SP Setup Checklist ................................. E-1
Testing the Service Processor Setup ........................ E-2
Call-In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-2
viii RS/6000 Enterprise Server S70 User's Guide

Call-Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-3
Serial Port Configuration .............................. E-3
Appendix F. Modem Configurations . . . . . . . . . . . . . . . . . . . . . . . F-1
Sample Modem Configuration Files ......................... F-1
Configuration File Selection .............................. F-2
Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-3
Customizing the Modem Configuration Files ................... F-3
Terminal Emulators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-4
Recovery Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-4
Seamless Transfer of a Modem Session ...................... F-5
Recovery Strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-6
Prevention Strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-6
Modem Configuration Samples ............................ F-7
Sample File modem_z.cfg ............................. F-7
Sample File modem_z0.cfg ............................ F-9
Sample File modem_f.cfg ............................. F-11
Sample File modem_f0.cfg ............................. F-14
Sample File modem_f1.cfg ............................. F-17
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . X-1
Reader's Comments — We'd Like to Hear From You ............. X-3
Contents ix

xRS/6000 Enterprise Server S70 User's Guide