IBM 200 GB LTO-2 User manual

IBM 200/400GB LTO-2 Tape Drive
User’s Guide
Note:
Please carefully review the maintenance procedures in Chapter 4, “Operating the tape
drive”, on page 31 as periodic maintenance (cleaning, firmware upgrades, etc.) are not
covered by the IBM Warranty. Repairs or exchanges resulting from improper maintenance
will result in billable service charges.


IBM 200/400GB LTO-2 Tape Drive
User’s Guide


Note
Before using this guide and the product it supports, read the information in “Safety: Read first” on page iii and Appendix E,
“Notices”, on page 89
First Edition (April 2003)
© Copyright International Business Machines Corporation 2003. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Safety: Read first
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
Pred inštaláciou tohto zariadenia si pečítaje Bezpečnostné predpisy.
Antes de instalar este producto lea la información de seguridad.
© Copyright IBM Corp. 2003 iii

Läs säkerhetsinformationen innan du installerar den här produkten.
iv IBM 200/400GB LTO-2 Tape Drive: User’s Guide

Contents
Safety: Read first ..........iii
Preface ..............vii
About this book.............vii
Related publications ...........vii
Chapter 1. Introduction ........1
Cartridge compatibility ...........2
Speed matching and channel calibration .....2
Sleep mode ...............2
Software description ............3
Chapter 2. Installing the tape drive . . . 5
Package contents .............5
Installationrequirements..........5
Installing the drive in IBM servers .......5
Rear view of the SCSI drive .........7
Step1.Removepowerfromthehost......7
Step 2. Set the SCSI ID ...........8
Setting the SCSI ID with jumpers ......8
Setting the SCSI ID with a SCSI ID switch . . . 8
Supplying TERMPOWER .........9
Step 3. Mount the tape drive into the server . . . 10
Step 4. Connect and test power to the tape drive . . 11
Step 5. Connect the internal SCSI cable .....11
Step 6. Run drive diagnostics ........11
Step7.Installthedevicedrivers.......11
Step 8. Updating the configuration ......12
Step 9. Installing the backup and restore software 12
Chapter 3. Using the media ......13
Data cartridge .............13
Cleaning cartridges ............15
Setting the write-protect switch........16
Handling the cartridges ..........16
Ensure proper packaging .........16
Provide proper acclimation and environmental
conditions..............18
Perform a thorough inspection .......18
Handle the cartridge carefully .......18
Examples of cartridge problems ......19
Repositioning or reattaching a leader pin ....20
Repositioning a leader pin ........20
Reattachingaleaderpin.........22
Environmental and shipping specifications for tape
cartridges ...............27
Disposing of tape cartridges .........28
Ordering media supplies ..........28
Ordering custom bar code labels ......29
Chapter 4. Operating the tape drive . . 31
Statuslight..............32
Unloadbutton.............33
Single-character display ..........33
Singlereddot ............33
Inserting a tape cartridge ..........34
Removing a tape cartridge .........35
Cleaningthedrivehead..........35
Selecting a diagnostic or maintenance function . . 36
Exiting maintenance mode .........45
Updating the firmware ..........45
Chapter 5. Resolving problems ....47
Methods of receiving errors and messages ....47
Descriptions and corrective actions for errors and
messages..............49
Resolving problems reported by the server ....53
Fixing SCSI bus errors ..........53
Resolvingmedia-relatedproblems.......55
Chapter 6. Servicing the tape drive . . 57
Removing a SCSI tape drive from an enclosure . . 57
Manually removing a tape cartridge ......58
Removing the Cartridge .........58
Fixinganinternaljam..........61
Appendix A. Tools and supplies ....69
Appendix B. TapeAlert flags .....71
TapeAlert Flags supported by the drive .....71
Appendix C. Specifications ......75
Appendix D. Product warranty and
support information .........77
Warranty period .............77
Problem determination .........77
Warranty service and support .......78
International warranty service .......78
Purchasing additional services .......79
IBM Statement of Limited Warranty Z125-4753-06
8/2000 ................80
Part1-GeneralTerms..........80
Part 2 - Country-unique Terms .......82
Appendix E. Notices .........89
Federal Communications Commission (FCC)
Statement...............90
© Copyright IBM Corp. 2003 v

vi IBM 200/400GB LTO-2 Tape Drive: User’s Guide

Preface
About this book
This manual contains information on the IBM 200/400 GB LTO-2 Internal Tape
Drive. It is divided into the following parts:
Part 1: Installation, use, and maintenance guide
This section contains the product description, installation and operating
instructions, and maintenance information in the following languages:
vEnglish
vGerman
vFrench
vSpanish
vItalian
vSimplified Chinese
vTraditional Chinese
vKorean
vJapanese
Part 2: Appendixes
This section contains problem-solving, service, warranty, and notice information.
Be sure to retain your proof of purchase. It might be required for warranty service.
Note: The illustrations in this manual might be slightly different from your
hardware.
Related publications
Refer to the following publication for additional information:
vIBM Total Storage LTO Ultrium Tape Drive SCSI Reference, GA32-0450, provides the
supported SCSI commands and protocol that govern the behavior of the SCSI
interface for all models of the IBM Ultrium Tape Drive.
© Copyright IBM Corp. 2003 vii

viii IBM 200/400GB LTO-2 Tape Drive: User’s Guide

Chapter 1. Introduction
The IBM 200/400 GB LTO-2 Internal Tape Drive is a fast/wide SCSI-3 tape drive
for backing up and archiving files. These files can include multimedia, imaging,
transaction processing, large databases, and other storage-intensive applications.
The IBM LTO- 2 Tape Drive is a high-performance, high-capacity data-storage
device that is designed to backup and restore Open Systems applications. The
drive can be integrated into an IBM external enclosure, such as a 3503B1X, or
directly into some xSeries servers. The LTO-2 is the second-generation tape drive in
the Ultrium series of products.
The LTO-2 offers the following features:
vNative storage capacity of up to 200 GB per cartridge (400 GB assuming 2:1 LTO
Data Compression)
vNative sustained data transfer rate of up to 35 MB per second (up to 70 MB
assuming 2:1 LTO Data Compression)
© Copyright IBM Corp. 2003 1

Cartridge compatibility
The LTO-2 uses the IBM LTO Ultrium 200 GB Data Cartridge and is compatible
with the cartridges of its predecessor, the IBM Ultrium Internal Tape Drive (called
Generation 1). The LTO-2 performs the following functions:
vReads and writes Generation 2 cartridges to Generation 2 format
vReads and writes Generation 1 cartridges to Generation 1 format
vDoes not write Generation 2 cartridges to Generation 1 format
vDoes not write Generation 1 cartridges to Generation 2 format
The LTO-2 reads tapes that have been written by other licensed Ultrium 2 drives. It
also writes to tapes that can be read by other licensed Ultrium 2 drives.
In addition to using the IBM LTO-2 Ultrium Data Cartridge with up to 200 GB
capacity, the LTO-2 also offers read/write capability for certified LTO Ultrium tape
cartridges.
Speed matching and channel calibration
To improve system performance, the LTO-2 uses a technique called speed matching
to dynamically adjust its native (uncompressed) data rate to the slower data rate of
a server. With speed matching, the drive operates at one of five speeds when
reading or writing the Generation 2 cartridge format to achieve a native data rate
of 17.5, 21.9, 26.25, 30.63, or 35 MB per second (MB/s). If the server’s net
(compressed) data rate is between two of the preceding native data rates, the drive
calculates which of the two data rates at which to operate. (For example, if the
server transfers data at 60 MB/s on the host bus, at 2:1 compression its net data
rate is 30 MB/s. The drive will then dynamically choose to operate at a native data
rate of 26.25 or 30.63 MB/s, whichever enables it to successfully receive the
greatest amount of compressed data over the network.) Speed matching
dramatically reduces backhitch, the condition that occurs when a tape stops,
reverses, and restarts motion. A backhitch is usually the result of a mismatch
between the data rates of the server and the drive.
System performance is further optimized by a feature called channel calibration,in
which the drive automatically customizes each read/write data channel to
compensate for variations in such things as the recording channel’s transfer
function, the media, and characteristics of the drive head.
Sleep mode
To conserve energy when circuit functions are not needed for drive operation, the
LTO-2 features a power-management function that causes the drive’s electronics to
enter a low-power mode known as sleep mode. To enter sleep mode, the drive must
be inactive for a minimum of 15 minutes; to exit, the drive must receive a
command across the SCSI interface or a load or unload request. When in sleep
mode, the drive’s response time to commands that do not require media motion
increases by up to 10 microseconds. Commands that require media motion may be
delayed an additional 100 milliseconds because the tape must be retensioned.
2IBM 200/400GB LTO-2 Tape Drive: User’s Guide

Software description
The IBM 200/400 GB LTO-2 Internal Tape Drive includes trial-version backup
application CDs. These CDs contain popular backup and restore applications for
Microsoft
®
Windows NT
®
, Novell NetWare, and other operating systems. You can
install the application you choose for your computer system by following the
installation instructions that come with the CD you select. However, these trial
versions of the software expire after 30 to 90 days, depending on the application
you use.
You can use the trial period to determine the best application for your specific
computer configuration. For information on purchasing a permanent installation
copy of the desired tape drive backup application, go to the IBM Web site at
www.pc.ibm.com/ww/eserver/xseries/tape.html or follow the instructions on the
CD.
The CD also contains backup applications that are used with other products but
are not applicable to the 200/400 GB LTO-2 Internal Tape Drive. Please go to
www.pc.ibm.com/us/compat, click on Tape Backup Units, then search for 59P6744
to see the current support list.
Chapter 1. Introduction 3

4IBM 200/400GB LTO-2 Tape Drive: User’s Guide

Chapter 2. Installing the tape drive
This section contains information on installing the tape drive in IBM servers and
other computers.
Package contents
In addition to this book, this package contains:
vIBM 200/400 GB LTO-2 Internal Tape Drive
vMounting screws
vJumpers
vBackup application CDs (trial versions)
vSafety Information manual
vCleaning cartridge
vDevice drivers in the Device Driver folder on the User’s Guide CD.
vInternal SCSI cable
Contact your place of purchase if an item is missing or damaged. Be sure to retain
your proof of purchase and packing material. They might be required to receive
warranty service.
Installation requirements
To install this drive, you must have the following:
vLow-voltage (Ultra2)
1
or a SCSI-3 host adapter
vDocumentation for your computer, SCSI bus adapter or external closure
vA SCSI-3 active terminator if you are installing the tape drive at the end of a
SCSI-3 device chain
2
or an LVD active terminator if you are installing the tape
drive at the end of an LVD SCSI device chain
2
vPhillips and flat blade screwdrivers for the mounting screws and for opening
your computer
vFlat-nose pliers (optional) to install and remove jumpers
vAn available 5.25-inch full high drive bay
Installing the drive in IBM servers
The tape drive is compatible with many IBM xSeries servers. Please go to
ww.pc.ibm.com/us/compat, click on Tape Backup Units, then search for 59P6744
for a complete and current list of supported IBM hardware and software.
1. This tape drive can be installed on an Ultra2 LVD SCSI device chain, but doing so will limit the performance of the drive.
2. SCSI termination might be provided with your computer or SCSI adapter. Refer to the documentation that comes with your
computer or SCSI adapter for more information.
© Copyright IBM Corp. 2003 5

Attention:
To avoid static electricity damage when you handle the IBM 200/400GB
LTO-2 Tape Drive, use the following precautions:
vLimit your movement. Movement can cause static electricity to build
around you.
vAlways handle the LTO-2 carefully. Never touch exposed circuitry.
vPrevent others from touching the LTO-2.
vBefore you unpack and install the LTO-2 into an enclosure, touch its
static-protective packaging to an unpainted metal surface on the enclosure
for at least 2 seconds. This reduces static electricity in the packaging and
your body.
vWhen possible, remove the LTO-2 from its static-protective packaging and
install it directly into an enclosure without setting it down. When this is
not possible, place the tape drive’s packaging on a smooth, level surface
and place the tape drive on the packaging.
vDo not place the LTO-2 on the cover of the enclosure or on any other metal
surface.
The steps that follow describe how to install the LTO-2 into a server.
Note: Depending on the type of xSeries server, installation procedures may vary.
Before starting this installation, read these instructions and compare them to
the drive installation instructions for your server.
6IBM 200/400GB LTO-2 Tape Drive: User’s Guide

Rear view of the SCSI drive
1 Feature switches
2 SCSI connector
3 SCSI ID connector
4 Power connector
5 Library/Drive Interface (LDI or RS-422 interface) connector
Step 1. Remove power from the host
__ 1. Power-off the server (or the unit that provides power to the drive)
__ 2. Disconnect the power cord from the electrical outlet.
Figure 1. Rear view of the IBM 200/400GB LTO-2 Tape Drive
Chapter 2. Installing the tape drive 7

Step 2. Set the SCSI ID
You can set the SCSI ID in one of two ways:
vBy placing jumpers on the SCSI ID connector
vBy using a remote SCSI ID switch that is connected to the SCSI ID connector
The sections that follow describe each method of setting the SCSI ID.
Setting the SCSI ID with jumpers
You can set the SCSI ID on the LTO-2 by installing 2-mm jumpers on the drive’s
SCSI ID connector (see 3 in Figure 1 on page 7). Your tape drive may come set to
a default SCSI configuration, with jumpers already installed. You can change the
SCSI ID by rearranging, adding, or removing jumpers.
To set the SCSI ID:
__ 1. Locate the SCSI ID connector (see 3 in Figure 1 on page 7).
__ 2. Before attaching the SCSI bus cable to the server, decide the SCSI ID number
that you want. Make sure that the ID is not being used by another device.
__ 3. Referring to Figure 2, find the ID number that you chose then place jumpers
on the connector pins as shown (use a pair of needle-nose pliers to connect
the jumpers to the pins that are shaded).
Note: Do not set the SCSI ID to 15. This is reserved for applications where
the drive expects to receive the SCSI ID through a command over its
LDI interface.
Setting the SCSI ID with a SCSI ID switch
For applications that use a SCSI ID switch (like an external enclosure), connect the
switch to the drive’s SCSI ID connector (see 3 in Figure 1 on page 7). If any
jumpers are pre-installed, be sure to remove them before connecting the switch.
The SCSI ID switch must be compatible with the drive’s SCSI ID connector and
must make an electrical connection between the same pins as the jumpers to
achieve the same corresponding SCSI ID.
Figure 2. SCSI ID settings on the SCSI ID connector
8IBM 200/400GB LTO-2 Tape Drive: User’s Guide

Supplying TERMPOWER
To supply TERMPOWER to the bus, locate one of the five jumpers shipped with
the LTO-2 and place it on the SCSI ID connector as shown in the following figure.
Place the jumper on the pins that are shaded.
A67E0049
Chapter 2. Installing the tape drive 9

Step 3. Mount the tape drive into the server
To mount the LTO-2 into a server:
__ 1. Remove the cover of your server (refer to the instructions in the server’s
documentation).
__ 2. Place the drive into the server so that its tape load compartment faces the
front of the server.
__ 3. Use the supplied mounting screws to mount drive into server. Some server
installations require use of mounting rails. For these applications, use the
mounting screws to attach rails to the side of the LTO-2 drive and then slide
the drive into the server.
Attention: When inserted into the LTO-2, the length of the mounting screws must
not exceed 3.5 mm (0.14 in.) inside the chassis. If the length exceeds this
measurement, the tape drive may become damaged.
Figure 3. Mounting holes on Ultrium 2 Tape Drive. The holes are located on both sides of the
drive.
10 IBM 200/400GB LTO-2 Tape Drive: User’s Guide