IBM SAN32M1 Manual

IBM TotalStorage SAN32M-1 Switch
Installation and Service Manual
Service information: 2027 /232
GC26-7665-02
Read Before Using
This product contains software that is licensed under written license agreements. Your use of such software is subject to
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

IBM TotalStorage SAN32M-1 Switch
Installation and Service Manual
Service information: 2027 /232
GC26-7665-02


Note:
Before using this information and the product it supports, read the information in the Notices section.
Third Edition (August 2005)
The following paragraph does not apply to any country (or region) where such provisions are inconsistent with local
law.
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR APARTICULAR PURPOSE. Some states (or regions) do
not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply
to you.
Order publications through your IBM
® representative or the IBM branch office serving your locality.
©Copyright International Business Machines Corporation 2004, 2005. All rights reserved.
US Government Users Restricted Rights –Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

© Copyright IBM Corp. 2005 iii
Contents
Who should use this manual...........................................................xix
Related publications .........................................................................xix
IBM and McDATA publications .....................................................xix
Ordering manuals.............................................................................xxi
Where to get help ..............................................................................xxi
How to send your comments..........................................................xxi
Safety and environmental notices ................................................ xxii
Safety notices and labels ......................................................... xxii
Environmental notices ......................................................... xxviii
Chapter 1 General information
Switch description ...............................................................................1
Switch management .....................................................................2
Error-Detection, reporting, and serviceability features...........5
Zoning feature...............................................................................6
Multiswitch fabrics.......................................................................7
Switch specifications ...........................................................................9
Management server specifications........................................... 11
Ethernet hub (optional)..............................................................13
EFCM Basic interface .................................................................14
Maintenance approach......................................................................14
Remote workstation configurations................................................15
Minimum remote console hardware specifications...............17
Field-replaceable units ......................................................................18
SFP transceivers ..........................................................................20
Cooling fans.................................................................................21
Power supplies............................................................................21
Connectors and indicators................................................................21
Initial Machine load button.......................................................22
Ethernet LAN connector............................................................22
Power and system error LEDs ..................................................22
FRU status LEDs .........................................................................23
Maintenance port........................................................................23
Software diagnostic features ............................................................23
SAN management application..................................................24
Element manager description .........................................................25
Using the Element Manager.............................................................28
Using dialog boxes ....................................................................28

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Keyboard navigation.................................................................. 28
Hardware view ........................................................................... 29
Window layout and function.................................................... 29
Closing the Element Manager .................................................. 44
EFCM Basic diagnostics............................................................. 45
SNMP trap message support .................................................... 46
E-Mail and call-home support.................................................. 47
Tools and test equipment.................................................................. 47
Tools supplied with the switch................................................. 48
Tools supplied by service personnel........................................ 49
Chapter 2 Installation tasks
Factory defaults .......................................................................... 51
Installation options............................................................................ 54
Summary of installation tasks.......................................................... 55
Task 1: Verify installation requirements ......................................... 57
Task 2: Unpack, inspect, and install the Ethernet hub (optional)58
Unpack and inspect the Ethernet hub ..................................... 58
Desktop installation ................................................................... 58
Rack-Mount installation ............................................................ 60
Task 3: Unpack, inspect, and install the switch ............................. 63
Unpack and inspect the switch................................................. 63
Desktop installation ................................................................... 63
Rack-Mount installation ............................................................ 64
Task 4: Configure network information ......................................... 65
Task 5: LAN-Connect the switch ..................................................... 71
Task 6: Unpack, inspect, and install the management server...... 71
Task 7: Configure management server password and network
addresses............................................................................................. 75
Configure Password................................................................... 76
Configure private LAN addresses ........................................... 77
Configure public LAN Addresses (optional) ......................... 78
Task 8: Configure management server information ..................... 80
Access the management server desktop ................................. 80
Configure management server names..................................... 82
Configure gateway and DNS server addresses ..................... 85
Task 9: Configure Windows 2000 users .......................................... 88
Change default administrator password ................................ 89
Add a new user........................................................................... 90
Change user properties.............................................................. 92
Task 10: Set management server date and time ............................ 94
Task 11: Configure the call-home feature (optional)..................... 96

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Contents
Task 12: Assign user names and passwords...................................97
Task 13: Configure the switch to the management application.101
Task 14: Record or verify management server restore information
103
Task 15: Verify switch-to-management server communication.105
Task 16: Configure PFE Key (optional) .........................................106
Task 17: Configure management server (optional) .....................109
Configure OSMS .......................................................................109
Installation .................................................................................109
Configure FMS ..........................................................................110
SANtegrity™binding features ................................................112
Fabric binding............................................................................112
Switch binding...........................................................................113
Flexport..............................................................................................119
Open trunking ..................................................................................119
Open trunking log.....................................................................124
Task 18: Set switch date and time ..................................................124
Set date and time manually.....................................................125
Periodically synchronize date and time ................................126
Task 19: Configure SAN32M-1 Element Manager applications .....
126
Configure switch identification ..............................................127
Task 20: Configure switch operating parameters ........................128
Switch parameters.....................................................................129
Task 21: Configure fabric operating parameters..........................131
Fabric parameters......................................................................132
Configure ports (open systems mode)...................................134
Configure ports (FICON mode)..............................................136
Configure port addresses (FICON mode) .............................138
Configure SNMP trap message recipients ............................141
Configure and enable E-mail notification .............................142
Configure and enable Ethernet events...................................143
Configure and enable call-home event notification.............144
Configure threshold alerts .......................................................145
Procedures..................................................................................146
Task 22: Configure open trunking .................................................152
Task 23: Test remote notification (optional)..................................152
Task 24: Back up configuration data..............................................153
Task 25: Configure the switch from the EFCM Basic Interface
(optional) ...........................................................................................157
Configure product identification ............................................158
Configure date and time ..........................................................159
Configure parameters...............................................................159

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Configure fabric parameters ................................................... 161
Configure Network Information............................................ 163
Configure basic port information........................................... 165
Configure port BB_Credit........................................................ 166
Configure port NPIV................................................................ 167
Configure SNMP ...................................................................... 167
Enable CLI ................................................................................. 169
Enable or disable host control................................................. 169
Configure SSL encryption ....................................................... 170
Install PFE keys (optional) ...................................................... 171
Configure security .................................................................... 174
Configure interswitch links..................................................... 175
Task 26: Cable Fibre Channel Ports............................................... 176
Task 27: Connect Switch to a Fabric Director (Optional) ........... 176
Chapter 3 Diagnostics
Maintenance analysis procedures ................................................. 179
Factory defaults ........................................................................ 179
Quick start ................................................................................. 179
MAP 0000: Start MAP ..................................................................... 183
MAP 0100: power distribution analysis ....................................... 204
MAP 0200: POST, reset, or IPL failure analysis........................... 210
MAP 0300: console application problem determination............ 212
MAP 0400: loss of console communication.................................. 221
MAP 0500: fan and CTP card failure analysis ............................. 242
MAP 0600: port failure and link incident analysis...................... 247
MAP 0700: fabric, ISL, and segmented port problem
determination................................................................................... 267
MAP 0800: server hardware problem determination................. 283
Chapter 4 Repair information
Factory defaults ........................................................................ 291
Procedural notes .............................................................................. 292
Using log information..................................................................... 293
EFC audit log............................................................................. 294
EFC event log ............................................................................ 294
EFC session log ......................................................................... 295
EFC product status log ............................................................ 295
EFC fabric log............................................................................ 296
Audit log .................................................................................... 297
Event log .................................................................................... 297

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Contents
Hardware log.............................................................................298
Link incident log .......................................................................300
Threshold alert log....................................................................301
Open trunking log.....................................................................303
EFCM Basic logs........................................................................304
Using views.......................................................................................305
Port list view ..............................................................................305
FRU list view.....................................................................................307
Node list view............................................................................309
Performance view .....................................................................310
Zone set view.............................................................................310
Performing port diagnostics...........................................................312
Port LEDs ...................................................................................312
Hardware view..........................................................................313
Performance view .....................................................................317
Perform loopback tests.............................................................319
Perform channel wrap test.......................................................323
Swapping ports.................................................................................324
Collecting maintenance data ..........................................................325
EFCM Basic interface................................................................326
EFC server..................................................................................328
Clean fiber-optic components ........................................................329
Power-On procedure .......................................................................330
Power-Off procedure .......................................................................331
Reset or IPL the switch ....................................................................332
Reset the switch.........................................................................332
IPL the switch ............................................................................333
Set the switch online or offline .......................................................334
Set online state...........................................................................334
Set offline state...........................................................................335
Block and unblock ports..................................................................335
Block a port ................................................................................336
Unblock a port ...........................................................................336
Manage firmware versions .............................................................337
Determine a switch firmware version....................................337
Add a firmware version...........................................................338
Modify a firmware version description.................................341
Delete a firmware version........................................................342
Download a firmware version to a switch ............................343
Manage configuration data.............................................................345
Back up the configuration........................................................346
Restore the configuration.........................................................347
Reset configuration data ..........................................................348

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Install or upgrade software ............................................................ 349
Chapter 5 FRU removal and replacement
Remove and replace FRUs.............................................................. 353
FRUs ........................................................................................... 353
Procedural notes ....................................................................... 353
RRP: SFP transceiver ....................................................................... 354
Removal ..................................................................................... 354
Replacement .............................................................................. 355
RRP: power supply.......................................................................... 356
Removal ..................................................................................... 356
Replacement .............................................................................. 357
RRP: cooling fan FRU...................................................................... 358
Removal ..................................................................................... 358
Replacement .............................................................................. 359
RRP: CTP card - switch replacement ............................................ 360
Replacing a failed switch......................................................... 360
Chapter 6 Illustrated parts breakdown
Front-Accessible FRUs .................................................................... 363
Rear-Accessible FRUs...................................................................... 364
Power plugs and receptacles.......................................................... 366
Miscellaneous parts......................................................................... 369
Appendix A Messages
Element Manager messages .......................................................... 371
A.................................................................................................. 371
C .................................................................................................. 373
D.................................................................................................. 383
E................................................................................................... 384
F................................................................................................... 386
I.................................................................................................... 388
L................................................................................................... 394
M ................................................................................................. 394
N.................................................................................................. 395
O.................................................................................................. 396
P................................................................................................... 396
R .................................................................................................. 398
S................................................................................................... 398
T................................................................................................... 400
U.................................................................................................. 405

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Contents
Y...................................................................................................405
Appendix B Event code tables
System events (000 through 199) ...................................................409
Power supply events (200 through 299) .......................................427
Fan module events (300 through 399) ..........................................432
CTP card events (400 through 499) ...............................................438
Port module events (500 through 599) .........................................452
MPC module events (600 through 699) ........................................473
CMM module events (800 through 899) ......................................479
Appendix C Restore EFC servers
Requirements ...................................................................................485
Restore EFC server procedure .......................................................486
Appendix D Consolidating EFC servers in a multiswitch fabric
Overview ...........................................................................................490
Required EFC manager version..............................................492
IP address assignment..............................................................493
Consolidating EFC servers .............................................................495
Common steps for all configurations.....................................495
Private LAN connection...........................................................500
Private and public LAN connection.......................................503
Reconfiguring a client PC after an EFC server failure................505
Notices ..........................................................................................................................507
Trademarks........................................................................................509
Electronic emission notices .............................................................509

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© Copyright IBM Corp. 2005 xi
Figures
1 Out-of-Band product management ............................................................... 4
2 24-Port Ethernet hub ...................................................................................... 13
3 Typical network configuration (one Ethernet connection) ..................... 16
4 Typical network configuration (two Ethernet connections) ................... 17
5 Switch (front view) ....................................................................................... 19
6 Switch (rear view) ......................................................................................... 20
7 Multimode and Singlemode wrap plugs ................................................... 48
8 Fiber-Optic protective plug ........................................................................... 48
9 Null modem cable .......................................................................................... 49
10 Stacked Ethernet hubs ................................................................................... 59
11 Patch cable and MDI selector configuration .............................................. 60
12 Mounting bracket installation (Ethernet hub) ........................................... 61
13 Rack installation (Ethernet hub) ................................................................... 62
14 Connection description dialog box .............................................................. 67
15 Connect to dialog box .................................................................................... 67
16 COMn (COM1 or COM2) dialog box .......................................................... 68
17 Hyperterminal window ................................................................................. 69
18 Disconnect confirmation message box ........................................................ 70
19 Save session device confirmation box ......................................................... 70
20 1U management server connections ............................................................ 73
21 LCD panel during boot sequence ................................................................ 74
22 LCD panel (password entry) ........................................................................ 76
23 LCD panel (new password) .......................................................................... 76
24 LCD panel (save change) .............................................................................. 76
25 LCD panel (password entry) ........................................................................ 77
26 LCD panel (LAN 2 IP address) .................................................................... 77
27 LCD panel (save change) .............................................................................. 77
28 LCD panel (LAN 2 subnet mask) ................................................................. 78
29 LCD panel (save change) .............................................................................. 78
30 LCD panel (password entry) ........................................................................ 78
31 LCD panel (LAN 1 IP address) .................................................................... 79
32 LCD panel (save change) .............................................................................. 79
33 LCD Panel (LAN 1 subnet mask) ................................................................. 79
34 LCD panel (save change) .............................................................................. 79
35 VNC authentication screen ........................................................................... 81
36 Welcome to windows dialog box ................................................................. 81
37 Log on to windows dialog box ..................................................................... 82
38 SANavigator log in or EFCM log in dialog box ......................................... 82
39 Control panel window ................................................................................... 83

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40 System properties dialog box (network identification tab) ..................... 84
41 Identification Changes Dialog Box .............................................................. 84
42 Network and dial-up connections window ............................................... 85
43 Local area connection 2 status dialog box .................................................. 86
44 Local area connection 2 properties dialog box .......................................... 86
45 Internet Protocol (TCP/IP) properties dialog box .................................... 87
46 Users and passwords dialog box ................................................................. 88
47 Windows security dialog box ....................................................................... 89
48 Change password dialog box ....................................................................... 90
49 Add new user wizard (first window) ......................................................... 91
50 Add New User Wizard (Second Window) ................................................. 91
51 Add new user wizard (third window) ........................................................ 92
52 EFCSERVER\srvacc properties dialog box (general tab) ........................ 93
53 EFCSERVER\srvacc properties dialog box (group membership tab) ... 93
54 Date/Time properties dialog box ................................................................ 95
55 Date/Time properties dialog box, time zone ............................................. 95
56 Call Home configuration dialog box ........................................................... 97
57 Main window (SANavigator or EFCM) ...................................................... 98
58 SANavigator or EFCM server users dialog box ........................................ 99
59 Add user dialog box ...................................................................................... 99
60 Discover setup dialog box ........................................................................... 101
61 Domain Information Dialog Box (IP Address Page) ............................... 102
62 System properties dialog box (general tab) .............................................. 104
63 Switch hardware view ................................................................................. 106
64 Configure feature key dialog box .............................................................. 107
65 New feature key dialog box ........................................................................ 107
66 Enable feature key dialog box .................................................................... 108
67 Warning dialog box ..................................................................................... 108
68 Configure open systems management server dialog box ...................... 110
69 Configure FICON management server dialog box ................................. 111
70 Switch binding state change dialog box ................................................... 115
71 Switch binding membership list dialog box ............................................ 116
72 Configure open trunking dialog box ......................................................... 120
73 Open trunking log ........................................................................................ 124
74 Configure Date and Time Dialog Box ....................................................... 125
75 Date and Time Synced Dialog Box ............................................................ 126
76 Configure identification dialog box .......................................................... 127
77 Configure switch parameters dialog box ................................................. 129
78 Configure fabric parameters dialog box ................................................... 132
79 Configure ports dialog box (open systems management style) ............ 135
80 Configure ports dialog box (FICON management style) ....................... 137
81 Configure addresses - active dialog box ................................................... 139
82 Save address configuration as dialog box ................................................ 140

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Figures
83 Configure SNMP dialog box ....................................................................... 141
84 Configure E-Mail dialog box ....................................................................... 142
85 Configure Ethernet events dialog box ....................................................... 144
86 Configure call home event notification dialog box ................................. 144
87 Configure threshold alerts dialog box ....................................................... 146
88 New threshold alerts dialog box - first screen .......................................... 147
89 New threshold alerts dialog box - second screen .................................... 148
90 New threshold alerts dialog box - third screen ........................................ 149
91 New threshold alerts dialog box - summary screen ................................ 150
92 Configure threshold alerts dialog box - alerts activated ......................... 150
93 Test remote notification dialog box ........................................................... 153
94 Call-Home Information Dialog Box ........................................................... 153
95 Shut down windows dialog box ................................................................. 155
96 TightVNC network error message ............................................................. 155
97 Identification View ....................................................................................... 158
98 Date Time View ............................................................................................ 159
99 Parameters View ........................................................................................... 160
100 Fabric Parameters View ............................................................................... 162
101 Network View ............................................................................................... 164
102 Basic Information View ............................................................................... 166
103 SNMP View ................................................................................................... 168
104 CLI View ........................................................................................................ 169
105 OSMS View .................................................................................................... 170
106 SSL View ........................................................................................................ 171
107 Maintenance Feature Installation View ..................................................... 173
108 Port Properties Dialog Box .......................................................................... 178
109 Shut Down Windows Dialog Box .............................................................. 186
110 LCD panel during boot sequence ............................................................... 187
111 EFC manager product view ........................................................................ 188
112 Port properties dialog box ........................................................................... 192
113 Link incident log ........................................................................................... 194
114 Event log ........................................................................................................ 195
115 Username and Password Required Dialog Box ....................................... 199
116 Windows Security Dialog Box .................................................................... 212
117 Windows task manager dialog box (applications page) ......................... 213
118 Shut down windows dialog box ................................................................. 214
119 LCD panel during boot sequence ............................................................... 214
120 EFC manager login dialog box ................................................................... 215
121 Dr. Watson for Windows 2000 dialog box ................................................ 218
122 LCD panel during boot sequence ............................................................... 219
123 EFC manager login dialog box ................................................................... 221
124 EFC management services window ........................................................... 223
125 EFC manager login dialog box ................................................................... 224

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126 Interconnecting multiple hubs ................................................................... 227
127 LCD panel (LAN 2 IP address) .................................................................. 231
128 Connection description dialog box ............................................................ 232
129 Connect to dialog box .................................................................................. 233
130 COMn dialog box (COM1 or COM2) ........................................................ 233
131 Hyperterminal window - configuration information ............................. 234
132 Disconnect verification message box ........................................................ 235
133 Save session device verification message box .......................................... 235
134 Modify network address dialog box ......................................................... 236
135 New product dialog box ............................................................................. 236
136 Connection description dialog box ............................................................ 239
137 Connect-To dialog box ................................................................................ 240
138 COMn dialog box (COM1 or COM2) ........................................................ 240
139 Hyperterminal window - event log ........................................................... 241
140 Disconnect verification message ................................................................ 242
141 Save session device verification message ................................................. 242
142 Configure ports dialog box ......................................................................... 256
143 Configure fabric parameters dialog box ................................................... 257
144 Fabric binding dialog box (first) ................................................................ 260
145 Switch binding - state change dialog box ................................................. 260
146 Fabric binding dialog box (second) ........................................................... 261
147 Fabric binding dialog box (third) ............................................................... 262
148 Switch binding - membership list dialog box .......................................... 263
149 Clear link incident alert(s) dialog box ....................................................... 264
150 Port properties dialog box .......................................................................... 269
151 Configure fabric parameters dialog box ................................................... 273
152 Configure switch parameters dialog box ................................................. 274
153 Active zone set view .................................................................................... 275
154 Configure fabric parameters dialog box ................................................... 279
155 Windows 2000 task manager dialog box - performance ........................ 285
156 Shut down windows dialog box ................................................................ 286
157 LCD panel during boot sequence .............................................................. 286
158 EFC manager login dialog box ................................................................... 287
159 LCD panel during boot sequence .............................................................. 289
160 EFC event log ............................................................................................... 294
161 Product status log ....................................................................................... 296
162 Event log ....................................................................................................... 297
163 Hardware log ............................................................................................... 299
164 Link incident log ......................................................................................... 300
165 Threshold alert log ....................................................................................... 302
166 Open trunking log ........................................................................................ 303
167 Port list view ................................................................................................ 306
168 FRU list view ................................................................................................. 308

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Figures
169 Node list view .............................................................................................. 309
170 Zone sets view .............................................................................................. 311
171 Hardware view ............................................................................................ 313
172 Port properties dialog box ........................................................................... 314
173 Performance view ........................................................................................ 317
174 Port diagnostics dialog box ........................................................................ 320
175 Channel wrap on for port n dialog box .................................................... 324
176 Swap ports dialog box ................................................................................ 325
177 Save as dialog box ........................................................................................ 327
178 Download complete dialog box ................................................................. 327
179 Save data collection dialog box .................................................................. 328
180 Data collection dialog box ........................................................................... 329
181 Clean fiber-optic components ..................................................................... 330
182 Front-Accessible FRUs ................................................................................ 364
183 Rear-Accessible FRUs ................................................................................. 365
184 Power plugs and receptacles ...................................................................... 366
185 Miscellaneous Parts ...................................................................................... 369
186 EFC Server consolidation (private LAN Connection only) ................... 491
187 EFC server consolidation (private and public LAN connections) ........ 492
188 IP addresses in a multiswitch environment ............................................ 494

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© Copyright IBM Corp. 2005 xvii
Tables
1 IBM products and SAN management documentation—E/OS ............... xx
2 Status symbols ................................................................................................ 28
3 Operating bar and switch status .................................................................. 43
4 Factory-Set defaults (switch) ........................................................................ 51
5 Factory-Set defaults (management server) ................................................. 51
6 Defaults for reset configuration (switch) .................................................... 52
7 Installation task summary ............................................................................. 55
8 Switch Operational States and Symbols ................................................... 105
9 Factory-Set defaults ...................................................................................... 179
10 MAP summary ............................................................................................. 180
11 Event Codes versus maintenance action ................................................... 180
12 Port operational states and actions (EFCM Basic) ................................... 251
13 Port operational and LED states (EFC Server) ......................................... 252
14 Bytes 8 through 11 failure reasons and actions ........................................ 281
15 Factory-Set Defaults ..................................................................................... 292
16 ESD requirements ......................................................................................... 353
17 Front-Accessible FRU parts list .................................................................. 364
18 Rear-Accessible FRU parts list .................................................................... 365
19 Power cord and receptacle list ................................................................... 367
20 Miscellaneous parts list ............................................................................... 369

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