IBM SAN32M1 Manual

IBM TotalStorage SAN32M-1 Switch
Installation and Service Manual
Service information: 2027 /232
GC26-7665-02
Read Before Using
This product contains software that is licensed under written license agreements. Your use of such software is subject to
the license agreements under which they are provided.


IBM TotalStorage SAN32M-1 Switch
Installation and Service Manual
Service information: 2027 /232
GC26-7665-02


Note:
Before using this information and the product it supports, read the information in the Notices section.
Third Edition (August 2005)
The following paragraph does not apply to any country (or region) where such provisions are inconsistent with local
law.
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
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©Copyright International Business Machines Corporation 2004, 2005. All rights reserved.
US Government Users Restricted Rights –Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

© Copyright IBM Corp. 2005 iii
Contents
Who should use this manual...........................................................xix
Related publications .........................................................................xix
IBM and McDATA publications .....................................................xix
Ordering manuals.............................................................................xxi
Where to get help ..............................................................................xxi
How to send your comments..........................................................xxi
Safety and environmental notices ................................................ xxii
Safety notices and labels ......................................................... xxii
Environmental notices ......................................................... xxviii
Chapter 1 General information
Switch description ...............................................................................1
Switch management .....................................................................2
Error-Detection, reporting, and serviceability features...........5
Zoning feature...............................................................................6
Multiswitch fabrics.......................................................................7
Switch specifications ...........................................................................9
Management server specifications........................................... 11
Ethernet hub (optional)..............................................................13
EFCM Basic interface .................................................................14
Maintenance approach......................................................................14
Remote workstation configurations................................................15
Minimum remote console hardware specifications...............17
Field-replaceable units ......................................................................18
SFP transceivers ..........................................................................20
Cooling fans.................................................................................21
Power supplies............................................................................21
Connectors and indicators................................................................21
Initial Machine load button.......................................................22
Ethernet LAN connector............................................................22
Power and system error LEDs ..................................................22
FRU status LEDs .........................................................................23
Maintenance port........................................................................23
Software diagnostic features ............................................................23
SAN management application..................................................24
Element manager description .........................................................25
Using the Element Manager.............................................................28
Using dialog boxes ....................................................................28

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Keyboard navigation.................................................................. 28
Hardware view ........................................................................... 29
Window layout and function.................................................... 29
Closing the Element Manager .................................................. 44
EFCM Basic diagnostics............................................................. 45
SNMP trap message support .................................................... 46
E-Mail and call-home support.................................................. 47
Tools and test equipment.................................................................. 47
Tools supplied with the switch................................................. 48
Tools supplied by service personnel........................................ 49
Chapter 2 Installation tasks
Factory defaults .......................................................................... 51
Installation options............................................................................ 54
Summary of installation tasks.......................................................... 55
Task 1: Verify installation requirements ......................................... 57
Task 2: Unpack, inspect, and install the Ethernet hub (optional)58
Unpack and inspect the Ethernet hub ..................................... 58
Desktop installation ................................................................... 58
Rack-Mount installation ............................................................ 60
Task 3: Unpack, inspect, and install the switch ............................. 63
Unpack and inspect the switch................................................. 63
Desktop installation ................................................................... 63
Rack-Mount installation ............................................................ 64
Task 4: Configure network information ......................................... 65
Task 5: LAN-Connect the switch ..................................................... 71
Task 6: Unpack, inspect, and install the management server...... 71
Task 7: Configure management server password and network
addresses............................................................................................. 75
Configure Password................................................................... 76
Configure private LAN addresses ........................................... 77
Configure public LAN Addresses (optional) ......................... 78
Task 8: Configure management server information ..................... 80
Access the management server desktop ................................. 80
Configure management server names..................................... 82
Configure gateway and DNS server addresses ..................... 85
Task 9: Configure Windows 2000 users .......................................... 88
Change default administrator password ................................ 89
Add a new user........................................................................... 90
Change user properties.............................................................. 92
Task 10: Set management server date and time ............................ 94
Task 11: Configure the call-home feature (optional)..................... 96

v
Contents
Task 12: Assign user names and passwords...................................97
Task 13: Configure the switch to the management application.101
Task 14: Record or verify management server restore information
103
Task 15: Verify switch-to-management server communication.105
Task 16: Configure PFE Key (optional) .........................................106
Task 17: Configure management server (optional) .....................109
Configure OSMS .......................................................................109
Installation .................................................................................109
Configure FMS ..........................................................................110
SANtegrity™binding features ................................................112
Fabric binding............................................................................112
Switch binding...........................................................................113
Flexport..............................................................................................119
Open trunking ..................................................................................119
Open trunking log.....................................................................124
Task 18: Set switch date and time ..................................................124
Set date and time manually.....................................................125
Periodically synchronize date and time ................................126
Task 19: Configure SAN32M-1 Element Manager applications .....
126
Configure switch identification ..............................................127
Task 20: Configure switch operating parameters ........................128
Switch parameters.....................................................................129
Task 21: Configure fabric operating parameters..........................131
Fabric parameters......................................................................132
Configure ports (open systems mode)...................................134
Configure ports (FICON mode)..............................................136
Configure port addresses (FICON mode) .............................138
Configure SNMP trap message recipients ............................141
Configure and enable E-mail notification .............................142
Configure and enable Ethernet events...................................143
Configure and enable call-home event notification.............144
Configure threshold alerts .......................................................145
Procedures..................................................................................146
Task 22: Configure open trunking .................................................152
Task 23: Test remote notification (optional)..................................152
Task 24: Back up configuration data..............................................153
Task 25: Configure the switch from the EFCM Basic Interface
(optional) ...........................................................................................157
Configure product identification ............................................158
Configure date and time ..........................................................159
Configure parameters...............................................................159

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vi
Configure fabric parameters ................................................... 161
Configure Network Information............................................ 163
Configure basic port information........................................... 165
Configure port BB_Credit........................................................ 166
Configure port NPIV................................................................ 167
Configure SNMP ...................................................................... 167
Enable CLI ................................................................................. 169
Enable or disable host control................................................. 169
Configure SSL encryption ....................................................... 170
Install PFE keys (optional) ...................................................... 171
Configure security .................................................................... 174
Configure interswitch links..................................................... 175
Task 26: Cable Fibre Channel Ports............................................... 176
Task 27: Connect Switch to a Fabric Director (Optional) ........... 176
Chapter 3 Diagnostics
Maintenance analysis procedures ................................................. 179
Factory defaults ........................................................................ 179
Quick start ................................................................................. 179
MAP 0000: Start MAP ..................................................................... 183
MAP 0100: power distribution analysis ....................................... 204
MAP 0200: POST, reset, or IPL failure analysis........................... 210
MAP 0300: console application problem determination............ 212
MAP 0400: loss of console communication.................................. 221
MAP 0500: fan and CTP card failure analysis ............................. 242
MAP 0600: port failure and link incident analysis...................... 247
MAP 0700: fabric, ISL, and segmented port problem
determination................................................................................... 267
MAP 0800: server hardware problem determination................. 283
Chapter 4 Repair information
Factory defaults ........................................................................ 291
Procedural notes .............................................................................. 292
Using log information..................................................................... 293
EFC audit log............................................................................. 294
EFC event log ............................................................................ 294
EFC session log ......................................................................... 295
EFC product status log ............................................................ 295
EFC fabric log............................................................................ 296
Audit log .................................................................................... 297
Event log .................................................................................... 297

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Contents
Hardware log.............................................................................298
Link incident log .......................................................................300
Threshold alert log....................................................................301
Open trunking log.....................................................................303
EFCM Basic logs........................................................................304
Using views.......................................................................................305
Port list view ..............................................................................305
FRU list view.....................................................................................307
Node list view............................................................................309
Performance view .....................................................................310
Zone set view.............................................................................310
Performing port diagnostics...........................................................312
Port LEDs ...................................................................................312
Hardware view..........................................................................313
Performance view .....................................................................317
Perform loopback tests.............................................................319
Perform channel wrap test.......................................................323
Swapping ports.................................................................................324
Collecting maintenance data ..........................................................325
EFCM Basic interface................................................................326
EFC server..................................................................................328
Clean fiber-optic components ........................................................329
Power-On procedure .......................................................................330
Power-Off procedure .......................................................................331
Reset or IPL the switch ....................................................................332
Reset the switch.........................................................................332
IPL the switch ............................................................................333
Set the switch online or offline .......................................................334
Set online state...........................................................................334
Set offline state...........................................................................335
Block and unblock ports..................................................................335
Block a port ................................................................................336
Unblock a port ...........................................................................336
Manage firmware versions .............................................................337
Determine a switch firmware version....................................337
Add a firmware version...........................................................338
Modify a firmware version description.................................341
Delete a firmware version........................................................342
Download a firmware version to a switch ............................343
Manage configuration data.............................................................345
Back up the configuration........................................................346
Restore the configuration.........................................................347
Reset configuration data ..........................................................348

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Install or upgrade software ............................................................ 349
Chapter 5 FRU removal and replacement
Remove and replace FRUs.............................................................. 353
FRUs ........................................................................................... 353
Procedural notes ....................................................................... 353
RRP: SFP transceiver ....................................................................... 354
Removal ..................................................................................... 354
Replacement .............................................................................. 355
RRP: power supply.......................................................................... 356
Removal ..................................................................................... 356
Replacement .............................................................................. 357
RRP: cooling fan FRU...................................................................... 358
Removal ..................................................................................... 358
Replacement .............................................................................. 359
RRP: CTP card - switch replacement ............................................ 360
Replacing a failed switch......................................................... 360
Chapter 6 Illustrated parts breakdown
Front-Accessible FRUs .................................................................... 363
Rear-Accessible FRUs...................................................................... 364
Power plugs and receptacles.......................................................... 366
Miscellaneous parts......................................................................... 369
Appendix A Messages
Element Manager messages .......................................................... 371
A.................................................................................................. 371
C .................................................................................................. 373
D.................................................................................................. 383
E................................................................................................... 384
F................................................................................................... 386
I.................................................................................................... 388
L................................................................................................... 394
M ................................................................................................. 394
N.................................................................................................. 395
O.................................................................................................. 396
P................................................................................................... 396
R .................................................................................................. 398
S................................................................................................... 398
T................................................................................................... 400
U.................................................................................................. 405