icontrols PULSE 100 Series User manual

PB 1
35 East Beaver Creek Rd., Unit 1 Richmond Hill, Ontario Canada L4B 1B3
905-597-8989 •www.icontrols.ca •[email protected]
PULSE TECHNICAL SUPPORT LINE: 1-833-PULSEDC (1-833-785-7332)
PULSE 100 SERIES
Commercial Direct Drive Door
Operator for Balanced Sectional
and Rolling Steel Doors.
Installation Manual and
Setup/User Instructions
U.S. Patent No. 11105138

23
TABLE OF CONTENTS
General Overview...................................................................................................................Page 3
Meeting UL 325 Requirements...............................................................................................Page 3
Box Inventory...........................................................................................................................Page 3
Operator Technical Overview ...............................................................................................Pages 3-4
Pre-Installation Assembly Requirements .............................................................................. Pages 5-6
Mounting Installation Instruction ..........................................................................................Pages 7-9
Wiring Information .................................................................................................................. Page 10
Wiring Diagrams .....................................................................................................................Pages 11-15
Startup Procedure...................................................................................................................Pages 16
Powering Up ...................................................................................................................Page 16
Setting Door Limits From Push Button Station .............................................................Page 16
STARTUP MENU Access and Settings......................................................................................Page 17-21
Set Closing Timer ...........................................................................................................Page 17
Set Door Limits via Startup Menu.................................................................................Page 17
Set Door Speed..............................................................................................................Page 18
Set Closing Force........................................................................................................... Page 18
Set Opening Force ........................................................................................................Page 18
Set Open Rampdown Distance................................................................................... Page 19
Set Close Rampdown Distance...................................................................................Page 19
Set Open Slow Speed ...................................................................................................Page 19
Set Close Slow Speed....................................................................................................Page 19
Set PWM Frequency ...................................................................................................... Page 19
Set Output Relay............................................................................................................Page 19
Calibration .....................................................................................................................Page 20
Run Balance Check ...................................................................................................... Page 20
Factory Reset/Factory Settings .................................................................................... Page 20
Exiting ADVANCED Menu ..............................................................................................Page 21
Power Outage Operation ...................................................................................................... Page 21
Battery Information.................................................................................................................Page 21
Car Wash/Water Resistant Applications............................................................................... Page 21
Components............................................................................................................................Page 22
Troubleshooting Guide ..........................................................................................................Page 23-25
Replacement Parts List ...........................................................................................................Page 25
Warranty...................................................................................................................................Page 26

23
GENERAL OVERVIEW
Thank you for purchasing this Pulse 100 Series Direct Drive Door Operator. This dependable
operator is designed for medium-cycle duty of your Commercial Door. Quick and easy to install,
this operator helps extend the life of your counter-balanced door with its integrated so-start/so-
stop capability.
It features adjustable opening speeds of up to approximately 24” per second, a patented
battery backup system that can operate the door in case of power failure, and adjustable auto-
reversing force monitoring, along with a variety of other helpful programmable functions.
MEETING UL 325:2017 REQUIREMENTS
This Pulse Operator is provided with a Polarized Reflective Photo-Eye, which is pre-wired into the
control panel via the push button station. This must be installed to meet UL325 requirements.
Once the Close button is activated, the operator verifies that the Photo-Eye is connected and
functional, is not bypassed by means of a jumper, and it continues to monitor the sensor as the
door closes.
These operators are compatible with monitored reversing devices. The 'Reversing In' input on
board automatically senses whether the connected reversing device is a monitored or non-
monitored device, and behaves accordingly.
This operator also has adjustable Force Monitoring on the open and close cycle to act as a
secondary safety/reversing feature.
This operator will initiate Push/Hold to CLOSE protocols should the photo-eye be misaligned or
is otherwise compromised. Note that during Push/Hold to Close protocols, the door will reverse
should it not fully reach the closed limit per UL 325.
BOX INVENTORY
Before beginning installation, please verify that all components are accounted for:
1. Motor Assembly (Motor, Gearbox, Control Panel)
2. Push Button Station (pre-wired to Operator and Photo-Eye)
3. Reflective Photo-Eye (pre-wired to Push Button Station), Bracket and Reflector
4. Limit Brackets and Hardware (Angle Brackets for Stop Limit to mount on door tracks)
5. Torque Arm, Mounting Bolts, Mounting Bracket
6. Sha Collar and Bent Sha Key
7. Two 12V, Lead-Acid Rechargeable Batteries
In case any of the above items is missing, please contact iControls and provide us with details of
the missing part(s), as well as the serial number of your operator.
OPERATOR TECHNICAL OVERVIEW
Motor
HORSEPOWER: Pulse 138 = 3/8 HP Pulse 150 = 1/2 HP
SPEED: 1750 RPM
CURRENT (FLA): 3/8 HP = 4A 1/2 HP = 5A
OUTPUT TORQUE: Pulse 138 = 27.6Nm, Service Factor 1.6
Pulse 150 = 55.3Nm, Service Factor 1.6

45
Electrical
SUPPLY VOLTAGE: 110-130, 1ph Input (Standard 3 prong pre-wired cord provided for
electrician-free installation)
BATTERIES: 2 x 0.82Ah
CONTROL VOLTAGE: 24Vdc, 0.8A Power/Connections supplied for activation and
reversing devices
AUX RELAY: 1 SPDT Programmable Relay (factory default to activate on Open
Limits)
Safety
PHOTO-EYE SENSOR: Polarized Photo-eye Sensor/Reflector with Bracket provided with
unit as non-impact reversing device protection.
POWER OUTAGE Battery Backup to open/close the door in case of power-outage.
OPERATION: 3/8” ratchet socket for manual crank open/close as added
redundancy.
Maximum Recommended Counter-Balanced Door Size
Pulse 138: up to 150 Square Feet
Pulse 150: up to 200 Square Feet
IMPORTANT
WARNING – These instructions are intended for experienced personnel trained for service and
installation of sectional doors and operators. All safety precautions and local codes must be
followed.
1. READ AND FOLLOW ALL INSTALLATION INSTRUCTIONS.
2. Have qualified service personnel make necessary repairs to ensure door is operating
smoothly without any unusual noise. Install operator only on a smoothly operating and well
balanced door.
3. Remove all pull ropes and remove locks (unless mechanically and/or electrically
interlocked to the power unit) connected to the door before installing the operator.
4. A commercial/industrial door operator that has exposed moving parts capable of causing
injury to persons or employs a motor deemed indirectly accessible by clause 10.6 by virtue
of its location above the floor shall include:
a. Install the door operator at least 2.44m (8 ) or more above the floor: or
b. If the operator must be installed less than 2.44m (8) above the floor, then exposed
moving parts must be protected by covers or guarding; or
c. Both a. and b.
5. Do not connect the operator to the supply power until instructed to do so.
6. Locate the push button station: (a) within sight of the door, and (b) at a minimum height of
1.53m (5 ) above floors, landings, steps, or any other adjacent walking surface and
(c) away from all moving parts.
7. Install an Entrapment Warning Placard next to the control station in a prominent location.

45
PRE-INSTALLATION ASSEMBLY REQUIREMENTS
BEFORE INSTALLATION, ENSURE THAT YOUR DOOR IS PROPERLY BALANCED AND RUNNING
SMOOTHLY. ALSO ENSURE THAT THE LIMIT BRACKETS (SUPPLIED) ARE INSTALLED AND
SECURED PROPERLY. BUMPER/PUSHER SPRINGS MAY BE USED IN PLACE OF, OR IN ADDITION TO
LIMIT BRACKETS FOR PULSE OPERATORS, BUT MUST BE INSTALLED PRIOR TO OPERATION.
Operator Mounting Requirements
Pulse 100 Series operators are mounted directly anywhere on the door sha. Before installing the
operator, please ensure following criteria is met:
The door must be well balanced, and have
been tested for smooth functioning without
any unusual noises or snags.
Provided Limit Brackets are installed
4"-5" past door's desired open position, and
within allowable maximum cable height,
to prevent the doors from over-travel (See
Fig. 1A). Bumper or Pusher Springs are
acceptable as an alternate.
The door has a solid keyed sha with a
minimum exposed length of 4.5” on the
operator side.
Clearance of at least 6” from end of sha,
and 18” vertically below the sha. There
is adequate structural support surface to
securely install the torque arm mounting
bracket/torque arm. For more details, see
mounting installation instructions
Fig: 1 & 7.
Mounting space for the push button station:
Min. 5 . from ground level, within clear
sight of the door but far enough away as to
prevent users from coming into contact with
moving parts.
The operator must be mounted within a 4
foot radius of a standard 15A (minimum) 3
prong electrical outlet for power connection.

67
Assembling Torque Arm to Gearbox
The torque arm can be assembled onto
either side of the gearbox using the
enclosed 4 bolts. There are 6 possible
angle positions for the torque arm, and
its optimal mounting position should be
pre-determined prior to assembly. Tighten
bolts appropriately. THE TORQUE ARM IS AN
INTRINSIC COMPONENT OF THE OPERATOR’S
SAFETY AND FUNCTIONALITY AND MUST BE
INSTALLED SECURELY. See Fig: 4
See below for recommendations on how
to mount Torque Arm to Operator/
Mounting Bracket in relation to Sha O-set.
TORQUE ARM POSITION IN RELATION TO OPERATOR

67
WARNING
• TO REDUCE THE RISK OF PERSONAL INJURY OR DEATH, DO NOT CONNECT ELECTRICAL POWER UNTIL
COMPLETE OPERATOR, PUSH BUTTON STATION AND PHOTO-EYE ARE INSTALLED, SECURED AND PROTECTED
PER FOLLOWING INSTRUCTIONS.
• ENSURE THAT AREA IS CLEAR OF PERSONNEL AND CORDONED OFF TO ACCESS WHILE INSTALLING
OPERATOR.
• USE PROPER SAFETY PROTOCOLS ACCORDING TO INTERNAL, LOCAL AND FEDERAL REQUIREMENTS.
MANDATORY FIRST STEP - Limit Bracket Installation
If your door is not already equipped with bumper/pusher springs, it is mandatory to install the
supplied Limit Brackets. Mount one bracket to the top of each track (See Figure 1A) to prevent
over-travel of the door, and enable automatic encoder recalibration prior to setting limits (and aer
an extended power-loss). These should be mounted inside the door-tracks at the door’s maximum
allowable travel point, and are required to be located at the same exact position on both tracks so
that the top rollers of the door rest against them in a level position.
To install, manually open the door to the uppermost opening position allowable by the cables,
clamp the door in place, and secure the brackets to the track as shown Figure 1A using the top
rollers as the reference points for the brackets.
IN THE ABSENCE OF BUMPER/PUSHER SPRINGS, INSTALLATION OF LIMIT BRACKETS IS
MANDATORY PRIOR TO OPERATOR INSTALLATION. WITHOUT PHYSICAL LIMITS, THE DOOR CAN
RUN OUT OF ITS TRACKS AND CAUSE SEVERE PERSONAL INJURY AND/OR CAUSE SEVERE DAMAGE
TO THE DOOR. FURTHERMORE, YOU WILL BE UNABLE TO SET THE LIMITS.
MOUNTING INSTALLATION INSTRUCTION
Sha Collar/Bent Key Installation
The Sha Collar serves as an end-stop for the bent
sha key to prevent it from back-travel out of the
keyed sha and from rubbing on the bearing plate.
It needs to be mounted in conjunction with the key
as shown in diagram.
Adjust the door so that the sha keyway is facing
up (you may have to open/wedge/clamp the
door open slightly to achieve this).
Loosen the Sha Collar set screw and slide the
collar over the sha close to the bearing plate, but
not so close as to touch it. Firmly tighten the set
screw.
Insert the 3 inch bent sha key (provided with
operator) into the door sha keyway with the bent
end facing the installed sha collar.

89
WARNING
WARNING: THE OPERATOR ASSEMBLY IS HEAVY AND CAN CAUSE SERIOUS INJURY OR DEATH SHOULD IT BE
DROPPED DURING INSTALLATION. TAKE ALL NECESSARY SAFETY PRECAUTIONS TO AVOID DROPPING THE
OPERATOR (I.E. TETHER/TIE DOWN) PRIOR TO ATTEMPTING INSTALLATION. SCAFFOLDING OR SCISSOR-LIFTS/
PLATFORM-LIFTS ARE ADVISED FOR OPERATOR INSTALLATION. NEVER ATTEMPT TO INSTALL AN OPERATOR
ABOVE EYE-LEVEL OR FROM A LADDER.
Operator Installation
ENSURE THAT PREVIOUS STEPS FOR SHAFT COLLAR/BENT KEY INSTALLATION HAVE BEEN PROPERLY
FOLLOWED BEFORE PROCEEDING.
Align the keyway of the gearbox with the pre-
mounted bent key (see Key Sha Collar/Key
Installation on previous page) located on the
mounting side of the sha. Bent section of key
should face the sha collar as noted in previous
instructions.
Adjust the keyway of the hollow gearbox so that
it is facing upwards (use a 3/8" ratchet placed
in the bottom entry of the operator to move to
rotate the hollow gearbox). Slide the gearbox
onto the sha until it makes contact with the
bend of the key.
Fasten the torque arm to structural support by
means of the supplied bolt, locking nut and
washers. The supplied bracket may be required.
If the torque arm does not align with structural
support, you may try adjusting the torque
arm position on the gearbox (see Assembling
Torque Arm to Gearbox) accordingly or use the
Torque Arm Bracket.
If the Torque Arm Bracket is needed, pre-
assemble the bracket to the Torque arm using
the provided fasteners prior to sliding on the operator (NOTE: DO NOT TIGHTEN THE NUT FULLY). Locate the
proper position for the bracket on solid structural support (i.e. wall), mark the mounting holes, and install
anchors as required (you may need to remove the operator to do this). Fasten the bracket to the support,
then tighten the Torque Arm Bolt.
FAILURE TO SECURELY FASTEN TORQUE ARM COULD RESULT IN DAMAGE, SERIOUS INJURIES OR
DEATH AND WILL VOID THE WARRANTY.

899
Push Button and Photo-Eye Mounting
The control panel should be securely mounted
at or around eye level (minimum 5 . from floor)
on the same side as the operator. Ensure that the
control panel is mounted far enough away from
the door as to avoid user contact with the door
while in operation, but close enough that the user
has clear view of the door at all times. Remove
cover of Push Button Station to expose 2 mounting
holes and to obtain the mounting hardware.
The included polarized reflective photo-eye
sensor should be mounted so that it scans area
that spans the entire width of the door at a height
of no more than 6 inches from the ground. The
sensor (reflective photo-eye) should be mounted
on the operator side, while the reflector should be
mounted on the opposite side of the door, facing
the sensor so that its center meets the beam. Use
the included mounting bracket to secure to either
the door tracks or the wall. Refer to the specific
mounting details provided with the sensor. For
final alignment of the sensor, apply power to the
Operator (aer complete installation - follow all
installations instructions prior to powering up).
Once properly aligned, the yellow LED indicator
on the top of the sensor will light up (and remain
lit) in confirmation.

10 11
WARNING
TO REDUCE THE RISK OF PERSONAL INJURY OR DEATH, ENSURE THAT THE FOLLOWING
PRECAUTIONS HAVE BEEN FOLLOWED PRIOR TO CONNECTING OPERATOR TO POWER:
WIRING INFORMATION
Applying Power
The Pulse 100 Series Operators do not require a qualified electrician for installation, provided an outlet has
been properly wired and mounted by a qualified electrician within 4 feet of the operator. The operator is
provided with a standard 3 prong power plug - simply insert it into the outlet to apply power.
DO NOT PLUG IN UNIT UNTIL INSTALLATION IS COMPLETED FULLY AND YOU ARE PREPARED TO ALIGN PHOTO EYE
AND SET LIMITS.
Wiring of Peripherals
The Pulse 100 Series Operators can accomodate added reversing devices (Photo-Eyes, Light Curtains,
Reversing Edges, Etc.) and added activation devices (Remote Radio, Floor Loop, Pull Cord, Motion
Detector, Photo Eye, Etc.) across a variety of peripherals - see the wiring diagrams for connection details.
As well, there is an on board relay for interlocking or external communication for signalling devices,
security systems, fire systems, etc.
NOTE: It may be required to drill an added hole into the enclosure for wire access for peripherals. If
doing so, DO NOT DRILL INTO THE PRINTED CIRCUIT BOARD, CLEAN ALL SHAVINGS/DEBRIS FROM INSIDE
THE PANEL and USE APPROPRIATE CONNECTOR FOR CABLE ENTRY.
Battery Connection
The Pulse 100 Series come standard with Built-In Battery Backup that provides 24Vdc/0.8Ah of power for
power-outage situations. To connect the batteries, first mount the batteries to the inside of the enclosure lid
by matching up the applied Tongue and Loop on the batteries with those in the enclosure lid and firmly
applying. Then simply connect the battery wires to the connectors found on the upper le corner of the
board.
1. Ensure that a 15A (min.) outlet has been previously installed within 4 foot radius of Operator
by qualified electrician/technician only and meets national and local electrical codes.
2. Outlet should be on a dedicated circuit and properly protected.

10 11
WIRING DIAGRAMS

12 13
CAUTION!
STARTUP PROCEDURE
POWERING UP
Apply power to the unit (plug in electrcal cord). The Control Panel LED Screen should light up and run a self-
diagnostic. If LCD screen is not lit, refer to Trouble Shooting on Page 25. Once it has run through its self-diagnostic,
the screen will read ‘Door is Ready - Press Open to Start’. DO NOT TRY TO OPERATE THE DOOR AFTER INITIAL POWER UP
- LIMITS MUST BE SET.
Once powered on, check Photo-Eye alignment - the yellow LED on top of the Photo-Eye should be lit if it is properly
aligned with the reflector. If it is not, adjust until in proper position and green LED is lit. Once Photo-Eye is correctly
aligned, move on to Menu Settings. DO NOT OPERATE DOOR UNTIL LIMITS HAVE BEEN SET (see below instructions).
SETTING LIMITS
Limits should be set before any other menu option. Limits can be set from the main control panel, or, if default factory
settings are acceptable for your operator, can be easily set from the push button station.
Before setting limits, ensure that the Reflective Photo Eye Sensor is properly installed and aligned, and that the
power is on. The yellow LED on top of the Sensor should be lit. If it is not, ensure that power is on and align Sensor
accordingly. If setting limits using push button station, see below instructions. If setting limits using the operator panel,
skip to STARTUP MENU and see DOOR LIMITS.
SETTING LIMITS USING PUSH BUTTON STATION
The LED light on the Photo-Eye provides communication for Limit Setting. Ensure
that light is on, and is solid yellow, then follow the instructions below (should the
light be flashing, press the open button - the door will open slowly to rest against
the limit bracket, and then the light should turn solid Yellow).
1. Press the STOP button and hold firmly, while then pressing and holding the
OPEN and CLOSE buttons for 5 seconds. Once the system is ready to set limits
and while holding all 3 buttons, the LED on the phot-eye will turn o.
2. Release the buttons. The LED should now begin to flash. Press and release
the OPEN button to reset the encoder - the light will turn o (unless already fully
open, the door will rise slowly to touch the limit brackets). Once the door has
stopped, the LED will begin flashing, and you can now jog the door down to set
the desired open limit positiion (note that OPEN and CLOSE buttons can be used to attain position - press and hold
button to move door). It is recommended that the open limit is at least 4" away from the limit brackets. Press and
release STOP to save the desired open limit. Once saved the LED will blink as verification, and as a prompt for next
step.
3. Now set the close limit position. The LED will turn o once you press and hold a button (OPEN or CLOSE) and will
remain unlit until the close limit is saved. Once the door is at the desired position, press and release STOP button to
save close limit. LED will turn on (steady) to verify save.
4. Now cycle the door at least 2 times to calibrate the unit. Note that the door will operate at the programmed
speed (Default = Medium Speed), and the LED will remain solid yellow. A 3rd cycle of the door should be done to
confirm limit positions. If limits not set properly, retry entire process from step 1.
Before applying power to the Pulse operator, ensure that the unit is firmly in positioned
on the door sha and securely fastened to the torque arm/bolt, that the torque arm is
anchored to structural support, and that Limit brackets are in place.

12 13
STARTUP MENU - ACCESSING ALL MENU SELECTIONS
NOTE THAT ALL FACTORY MENU SETTINGS ARE RECOMMENDED FOR
SECTIONAL DOORS ONLY. CONTACT iCONTROLS FOR SETTINGS FOR OTHER DOOR STYLES (i.e. Rolling Steel, etc.)
For access to the STARTUP MENU press and hold the STOP button on the control
board (bottom button beside the LCD screen) for 5 Seconds - do not release
until STARTUP MENU appears on the screen. Once done, you can scroll between
the various STARTUP MENU options by pressing the OPEN and CLOSE buttons.
Once you have reached a selection that you would like to change, press the
STOP button. Use the OPEN and CLOSE buttons to scroll/toggle between options
within the selection, and then press STOP to save your selection and return to the
STARTUP MENU.
CLOSING TIMER
IT IS NOT RECOMMENDED TO SET THE CLOSING TIMER UNTIL AFTER THE UNIT HAS BEEN
FULLY TESTED.
The Closing Timer will automatically close the door aer opening by the preset
number of seconds that have been programmed using this STARTUP MENU option.
Once you have accessed this option, use the OPEN and CLOSE buttons to
increase or decrease the closing timer value in 1 second intervals. If it is not
required, ensure that the Closing Timer is set to OFF. If it is required, set it to any
number of seconds from 1 to 99. Remember that this is the number of seconds
that the door will remain open before automatically closing. Press the STOP
button to save the value and return to the SETUP MENU.
The Closing Timer will de-activate in the event that the Photo-Eye is in a fault
condition (blocked, misaligned, damaged), and manual Push and Hold to Close
protocols (constant pressure) will apply to door closing operations.
DOOR LIMITS
NOTE: PROGRAMMING OF LIMITS SHOULD BE PERFORMED BY TRAINED
PERSONNEL ONLY. THE ENCODER WILL RETAIN THESE LIMITS UNLESS RE
PROGRAMMED.
Press the STOP button to set the limits. Once selected, DOOR LIMITS heading will
appear with a prompt to ‘Push OPEN to Start'. Push the OPEN button, and the door
will open to the fully open position against the Limit Brackets. ENSURE THAT THE TOP
ROLLERS OF THE DOOR ARE RESTING AGAINST THE LIMIT BRACKETS. The Open Limit
now needs to be set.
SET OPEN LIMIT
Press CLOSE (OPEN functional should you overshoot desired position) to jog
the door to the desired Open Limit height. The Open Limit Setting Should be a
minimum oset of 3" from the Limit Bracket. Press STOP button to save Open
Limit and advance to SET CLOSE LIMIT.
SET CLOSE LIMIT
From the Open Limit, jog to the desired Close position, using the CLOSE button
(OPEN available for fine tuning). Ensure that the door is properly sealed at the
bottom.
Press STOP button to save and return to STARTUP MENU.

14 15
SETTING DOOR SPEEDS
On initial set up please use the factory default MEDIUM speed. As noted below the Motor, Door
and Drum size may aect the opening speed of the door and the Medium setting may be all that
is required to achieve 24” per second opening speed. Test door at factory setting prior to setting
adjustment.
Please note that the Pulse has been developed with the same technology that is used in High Speed Door Operators.
While we have limited the maximum opening speed to ~24” per second for sectional doors (this is dependent on
the type of door and drum used) and maximum closing speed to ~16” per second, we recommend that you set the
speed to accommodate both your requirement, and the hardware of the door. To get the longest life out of your door,
and to maximize your allowable speed, we recommend Stainless Steel cables and nylon rollers be installed if they
are not already standard on your door.
OPENING SPEED
To access the Open Speed Settings, ensure you are in STARTUP MENU (see above
instructions), then toggle between options using the OPEN or CLOSE buttons until
Open Speed appears on the screen. Then press the STOP button to access and
macke changes.
The Pulse operator is factory equipped with 3 options of open speed settings:
low, medium and high. Toggle between these 3 options by using the OPEN and/
or CLOSE buttons, and press the Stop button once the desired selection appears
on the screen to save and return to the STARTUP menu.
CLOSING SPEED
To access the Closing Speed Settings, ensure you are in STARTUP MENU (see
above instructions), then toggle between options using the OPEN or CLOSE
buttons until Close Speed appears on the screen. Then press the STOP button to
select.
he Pulse operator is factory equipped with 3 options of close speed settings: low,
medium and high. Toggle between these 3 options by using the OPEN and/or
CLOSE buttons, and press the Stop button once the desired selection appears on
the screen to save and return to the STARTUP menu.
CLOSING FORCE
If the door is obstructed from closing (ie. due to obstruction, jam, etc.) this current
monitoring feature will stop and reverse the door to prevent damage. The
sensitivity of this monitoring can be changed in this setting, or the feature can be
turned o entirely.
Closing Force sensitivity can be adjusted from 1-99 (1 being most sensitive to
obstructions/jams/imbalance) or OFF. Factory default is ‘30’.
Note that if this setting is turned to OFF, Push & Hold to Close protocol (constant pressure) will be initiated.
OPENING FORCE
If the door is obstructed from opening (ie. due to ice buildup, the door latch
is engaged, etc.) this current monitoring feature will stop the door to prevent
damage. The sensitivity of this monitoring can be changed in this setting, or the
feature can be turned o entirely.
Opening Force sensitivity can be adjusted from 1-99 (1 being most sensitive to
obstructions/jams/imbalance) or OFF. Factory default is ‘99’.

14 15
OPEN RAMPDOWN DISTANCE
This setting is used to change the point where the door begins to decelerate
to slow speed as it approaches the Open Limit. The user can choose between
auto (which is configured by the system) or the desired number of sha rotations
(between 0.5 turns and 3 turns in half rotation increments).
The Factory default setting for this feature is AUTO. This should not be changed
unless recommended by Pulse Technical Support.
CLOSE RAMPDOWN DISTANCE
This setting is used to change the point where the door begins to decelerate
to slow speed as it approaches the Close Limit. The user can choose between
auto (which is configured by the system) or the desired number of sha rotations
(between 0.5 turns and 3 turns in half rotation increments).
The Factory setting for this feature is AUTO. This should not be changed unless
recommended by Pulse Technical Support.
OPEN SLOW SPEED
When the door is approaching open limit and decelerates to slow speed before
the stop (So Stop), added force/speed may be required to complete opening.
While this is indcative of an improperly balanced door, this feature can be used
to compensate. This setting should only be changed from the NORMAL to the
HIGH setting if door becomes unbalanced over time and does not completely
travel to Open limit. If it is a new installation, changing the spring tension for
proper balance is a required first step. Factory default is ‘NORMAL’.
CLOSE SLOW SPEED
When the door is approaching Close Limit and decelerates to slow speed before
the stop (So Stop), added force/speed may be required to complete closing.
While this is indcative of an improperly balanced door, this feature can be
used to temporarily compensate. This setting should only be changed from the
NORMAL to the HIGH setting if door becomes unbalanced over time and does
not completely travel to Close limit. If it is a new installation, changing the spring
tension for proper balance is a required first step. Factory default is ‘NORMAL’.
PWM FREQUENCY
This Setting allows the user to change the operating frequency for the motor
between 2.4 kHz, 12kHz and 20kHz. Certain frequencies can interfere with third-
party accessories, and adjustment may be necessary. Factory default is set to
12kHz. Do not alter this setting unless advised by Technical Support.
Note that if this setting is turned to OFF, Push & Hold to Close protocol (constant
pressure) will be initiated.
OUTPUT RELAY OPTIONS
The Output Relay is used for signalling/interlocking with other devices such as
a dock leveller, security equipment, other doors, etc. There is one NO and one
NC contact available that can be energized at either the open or closed limit, or
between limits, as chosen by the user in this setting.
The Factory setting for this feature is ENERGIZED WHEN OPEN.

16 17
CALIBRATION
This feature is required to calibrate force monitoring levels. Screen prompts guide user through calibration. It is
generally not required to select this menu setting as the Pulse Operator will prompt for calibration upon exit from
menu, if required. If setting limits from Push Button Station, the first 2 operations will automatically calibrate the
operator. Furthermore, the Operator will continue to re-calibrate during regular operation.
NOTE: IF YOU CHANGE ANY OF THE FOLLOWING SETTINGS, THE
OPERATOR WILL PROMPT FOR RECALIBRATION WHEN EXITING THE
MENU: Door Limits, Open Speed, Close Speed, PWM Frequency, Open
Rampdown and Close Rampdown.
THE CALIBRATION OF THE DOOR INVOLVES THE FOLLOWING STEPS:
- An automatic slow opening cycle of the door. (You will be prompted to open
the door)
- A close cycle of the door. Press the CLOSE button per prompt to Calibrate
Closing Force. If a reversing device is activated, the Operator will abort this
step and prompt you to start again.
- You will be prompted to open the door to Calibrate Opening Force.
- Calibration is complete. If you are calibrating using the Menu setting, you will
need to exit the menu before normal operation of the door can begin.
BALANCE CHECK
Once selected from the menu, the door will automatically run through one full
close/open cycle (aer an encoder reset). It will then report on the screen values
representing the force required to open and to close the door. The dierence in
these numbers represents the imbalance, and adjustments to the spring tension
should be made accordingly. Run this feature again to verify proper adjustment.
FACTORY RESET
This setting allows for a reset of all menu options to the factory default. These are
the Factory Settings:
STARTUP MENU
Closing Timer: .......................................................................................................................................... OFF
Door Limits Setup: .................................................................................................................................. 4 Rotations - Must be Re-Programmed by Installer
Open Speed: .......................................................................................................................................... Medium
Close Speed: .......................................................................................................................................... Medium
Opening Force:....................................................................................................................................... 99
Closing Force: ........................................................................................................................................ 30
Open Rampdown: ................................................................................................................................. Auto
Close Rampdown:.................................................................................................................................. Auto
Open Slow Speed:.................................................................................................................................. Normal
Close Slow Speed: .................................................................................................................................. Normal
PWM Frequency: .................................................................................................................................... 12 kHz
Output Relay:........................................................................................................................................... Energized When Open
Aer performing factory reset (if deemed necessary), adjust settings as required, and re-program limit settings and
perform calibration thereaer.

16 17
EXITING STARTUP MENU - CALIBRATION & TESTING
To exit from the Startup Menu, press and release the STOP button while STARTUP MENU appears on the LCD. If you have
saved changes to the operator speed, PWM Frequency, Open or Close Rampdown, or reset limits, you will be required
to do a quick system calibration. Screen prompts will provide real-time instruction on calibration requirements. See
Page 20 for more detailed information on Calibration.
Once Calibration is completed or if it was not required, the system will run a quick diagnostic, and the LCD will read
indicate its current position (OPEN, CLOSED or STOPPED). The door is now ready for use. BEFORE OPERATING THE DOOR,
ENSURE THAT THE DOOR LIMITS HAVE BEEN SET.
Testing of the door is now required. Observe whether the door is running smoothly and is stopping at the appropriate
limits. Ensure that the door is set at the required speeds, and test each reversing and activation device to confirm their
functionality.
PATENTED BATTERY BACKUP - POWER OUTAGE OPERATION
The Pulse is factory equipped with a patented battery backup system and it is automatically activated during a power
outage. This battery backup even works if there is board damage occuring due to external forces such as lightning or
impact.
Simply push and hold the OPEN button in order to open the door, and push and hold the CLOSE button in order close
the door – the door will respond accordingly, but note that speeds will be reduced. All safety devices will be disabled
during a battery backup operation and any personnel operating the door should maintain a clear line of sight with
the doorway in order to reduce the risk of possible door impact with personnel or equipment, and to ensure the door
operates safely. To enable battery backup functionality when the power is available, please disconnect the power to
the operator.
In case the batteries are fully drained or missing, the base of the motor is also equipped with a 3/8” ratchet entry. TURN
OFF POWER TO THE OPERATOR (even if the power seems out), secure a cranksha, socket wrench or power drill with 3/8”
ratchet head (not included) inside the ratchet entry and rotate it in the appropriate direction in order to open or close
the door. Turn on the power once manual operation is no longer required.
NOTE ON BATTERIES
Provided lead-acid batteries are 2 x 12V connected in series to provide 24Vdc. The controller provides a monitored
trickle charger in order to maintain the batteries' life. Should the batteries be fully drained and no longer accept
a charge, please replace them with equivalent batteries, and dispose of the expired units according to local
environmental regulations.
CAR WASH/WATER-RESISTANT APPLICATIONS
iControls recommends an available upgrade for all Car Wash/Water Resistant applicaitons. Standard Pulse Operator
Drives are rated IP54, and could be vulnerable to water ingress. Furthermore, reflective photo-eye sensors have
a tendency to be detrimentally aected by condensation on the reflector, preventing reliable operation in such
conditions. iControls oers a cost-eective Water-resistant upgrade that both seals all ingress points, and includes a
thru-beam sensor in place of a reflective photo-eye. Please contact iControls for details and pricing.

18 19
PULSE OPERATOR COMPONENTS

18 19
TROUBLE SHOOTING GUIDE
SYMPTOM PROBABLE CAUSE SUGGESTED ACTION
NO DISPLAY
AT THE LCD
PANEL
NO POWER
Check power is on at circuit breaker, disconnect
switch is on, and ensure unit is plugged in.
Check fuse in the junction box (6.3A Time Delay).
DOOR STOPS AT
RANDOM POSITION
DURING OPENING
OPENING FORCE IS TOO
SENSITIVE
Adjust the Opening Force setting in the
STARTUP MENU. 1 is most sensitive, and 20 is
least sensitive.
OBSTRUCTION/DOOR
JAMMED
Check that there is nothing external causing
Opening Force to activate.
DOOR REVERSES
BEFORE REACHING
CLOSE POSITION
OR AS SOON AS THE
CLOSE BUTTON IS
RELEASED
PHOTOEYE/REFLECTOR
MISALIGNED OR
OBSTRUCTED
Clean, re-align and/or clear obstruction in front
of the sensors/reflector. Yellow LED on Photo Eye
should be on, if okay.
CLOSING FORCE IS TOO
SENSITIVE
Adjust the Closing Force setting in the STARTUP
MENU. 1 is most sensitive, and 20 is least
sensitive.
THIRD PARTY REVERSING
DEVICES MALFUNCTIONING
Disconnect third party reversing devices and
test again. Reconnect reversing devices one at
a time to isolate the defected device.
The following are common user experienced problems that are easily diagnosed and quickly
resolved during installation and operation of a Pulse 100 Series operator.
If, aer reviewing the trouble shooting guide you are unable to resolve whatever issue you may
be experiencing, please call our toll-free technical support line for assistance.
PULSE OPERATOR TOLL-FREE
TECHNICAL SUPPORT:
1-833-785-7332

20 21
TROUBLE SHOOTING GUIDE
SYMPTOM PROBABLE CAUSE SUGGESTED ACTION
'DOOR IS STOPPED'
MESSAGE ON LCD
PANEL
OBSTRUCTION OR
DOOR JAMMED DUE TO
OBSTRUCTION.
Remove obstruction or free up the door, turn
"OFF" the AC power and cycle test the door
under battery power.
PUSHER SPRINGS MAY BE
PREVENTING DOOR FROM
REACHING THE OPEN LIMIT.
Reset OPEN limit so that Pusher Spring are not
significantly engaged.
DOOR NO LONGER
BALANCED PROPERLY
Run 'BALANCE CHECK' in STARTUP MENU and
make required balance adjustment.
DOOR MOVES FEW
INCHES AFTER
OPEN/CLOSE
COMMAND AND
STOPS
THIRD PARTY PUSH BUTTON
DOES NOT HAVE AN NC
NORMALLY CLOSED
CONTACT FOR THE STOP
BUTTON.
Replace the push button station (or the contact
for the STOP button) for one that has an NC
contact on the STOP button. Wired unit from
factory is compliant.
THIRD PARTY PUSH
BUTTON STATION WIRED
INCORRECTLY.
Check and correct wiring as necessary.
DOOR DOES NOT
CLOSE ON REMOTE
OR CLOSE TIMER
PUSHER SPRINGS MAY BE
PREVENTING DOOR TO OPEN
FULLY TO THE OPEN LIMIT
SCREEN READS 'DOOR IS
STOPPED' .
Reset Open Limit so that it does not engage
pusher springs.
CLOSE TIMER NOT SET OR
NOT SET APPROPRIATELY.
Enter Menu, and ensure that Closing Timer is set
for desired delay.
PHOTO EYE IS BLOCKED,
MISALIGNED OR DAMAGED.
Check that the LED light on the Photo-Eye is on.
If not, Clean Photo-Eye and Reflector. If still not
on, Check Alignment. If still not on, check for
damage to Photo-Eye or Photo-Eye Cable.
'NO MOTION
DECTECTED'
MESSAGE ON LCD
PANLE
DOOR IS OBSTRUCTED OR
JAMMED.
Ensure that door latch is disengaged. Check
for obstruction or that door is jammed in tracks.
Turn o power and cycle test the door under
battery power.